RoadVitals

2022 Lexus ES Hybrid

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Feb 22, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Dec 20, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2022 Lexus ES Hybrid, most frequently naming the driver assistance, body & structure and seat belts categories. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 81 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance250.0%
  • Body & structure125.0%
  • Seat belts125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

Dec 20, 2023
999,901 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
The risk: An air bag that does not deploy during a crash increases the risk of injury.
The remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Toyota Motor Engineering & ManufacturingManufacturer number 23TA15, 23LA03View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

DP22005ClosedDefect Petition

Pedestrian alert sounds

Opened Jan 27, 2023
Closed Aug 7, 2023

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

ELECTRICAL SYSTEM:PROPULSION SYSTEMLed to recall 22V063000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistance
Filed Feb 22, 2023
Crash reported

The contact owns a 2022 Lexus ES300H. The contact stated that after the vehicle was stopped at a traffic light, the contact continued driving at an undisclosed speed when another vehicle in front of him came to a sudden stop. The contact stated that his foot slipped from the accelerator pedal and his vehicle rear-ended the other vehicle. The contact stated that the automatic emergency braking system failed to stop his vehicle. Additionally, the air bags failed to deploy. There were no injuries sustained. No police report was filed. The vehicle was taken to the dealer, where it was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 33,000.

NHTSA ID
11508592
Incident
Feb 16, 2023
Mileage
33,000 mi
Body & structureSeat belts
Filed Jan 7, 2023

Front door panels makes a vivrating noise when driving at low speed Dealer didnt help

NHTSA ID
11500625
Incident
Jan 3, 2023
Driver assistance
Filed Feb 26, 2022

I am writing about my 2022 Lexus ES300h. This pertains to the Auto Radar Cruise Control system and also the Lane Keeping Assistance function. First, about the Auto Cruise. On several occasions I have found that while approaching stopped vehicles at a stop light and I am about 300 yards away, driving 35 to 40 mph, the car maintains speed and approaches the stopped vehicles in a dangerous manner. It shows no sign of slowing down. Twice I let the auto cruise do what it was doing till about say 100 yards before the vehicles, and it still maintained aggressive speed so I had to hit the brakes. It seems like the vehicle is oblivious of the stopped vehicles in front, and in my opinion, behaves recklessly. And yet at other times it does sense those vehicles and starts slowing down. There is no consistency. Someone at Lexus said that while the car seems aggressive, it will surely stop in time and not get into a collision when the Auto-Cruise is on. Well, I am absolutely not willing to experiment and put my life and that of others at risk. Surely this radar cruise system is primitive. I also own a 2018 Tesla Model 3, and feel extremely safe and secure with its Auto-Cruise function. The second issue is regarding Lane Keeping Assistance. Again, with the Tesla, the car stays rock steady in the middle of the lane with AutoPilot. Whereas with my Lexus, the car behaves like it has had a couple of drinks, wanders around in the lane, even gets on yellow lines in the center of the road and then buzzes me about it like it was my fault! When we first bought the Tesla it used to weave around in lanes especially when a lane suddenly widens like when two lanes merge, but with progressive software updates, the early problems have been corrected. I find it ironical that Lexus is a few years behind Tesla in this technology. I realize of course that it is only an assist system and I am responsible for steering the car.

NHTSA ID
11454211
Incident
Feb 24, 2022

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

L-SB-0021-25

ENGINE

OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.

L-SB-0021-25

ENGINE

OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.

L-SB-0057-22 Rev2

ELECTRICAL SYSTEM

OBSOLETE NOTICE February 2, 2026: This bulletin is now obsolete. Please see L-SB-0004-26.

L-SB-0004-26

ELECTRICAL SYSTEM

Some 2018 – 2025 model year Lexus vehicles equipped with the Enform™ 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.

L-SB-0030-24 Rev2

STRUCTURE:BODY

Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.

L-TT-0326-23 Rev2

ELECTRICAL SYSTEM

Some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with other vehicle systems and external applications encountered while operating telematics features.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Lexus ES Hybrid by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000
2025010
2024020
2023020
2022Viewing311
2021211
2020121
2019111
2018501
2017101
2016701
2015611
2014101155.1
2013811
2012000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.