RoadVitals

2020 Thor Motor Coach Tellaro

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Latest Jul 22, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2020 Thor Motor Coach Tellaro. 3 safety recalls have been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V424000

SEAT BELTS; SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY

Jul 22, 2020
49 units potentially affected
The defect: Thor Motor Coach (TMC) is recalling certain 2020-2021 Sequence and Tellaro motorhomes. The dinette booth seat belts may be too short preventing them from being usable by some occupants. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
The risk: Inability to use the seat belt may increase the risk of injury in the event of a crash.
The remedy: TMC will notify owners, and dealers will replace the 18-inch seat belt tether with a 24-inch tether on both sides of the dinette booth, free of charge. This recall began September 16, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000198.
Thor Motor CoachManufacturer number RC000198View on NHTSA.gov
20V169000

SEAT BELTS

Mar 20, 2020
25 units potentially affected
The defect: Thor Motor Coach (TMC) is recalling certain 2020 Tellaro 20AT and Sequence 20A motorhomes. The dinette/booth seat belt reinforcing brackets may be missing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages."
The risk: In the event of a crash, without the seat belt reinforcing brackets, the seat belt anchorages could fail, increasing the risk of injury to those seat occupants.
The remedy: TMC will notify owners, and dealers will install the missing brackets, free of charge. The recall began May 19, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000187.
Thor Motor CoachManufacturer number RC000187View on NHTSA.gov
20V148000

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

Mar 17, 2020
227 units potentially affected
The defect: Thor Motor Coach (TMC) is recalling certain 2020-2021 Tellaro 20AT and 20LT, and 2020 Sequence 20A, 20K, and 20L motorhomes. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
The risk: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
The remedy: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 15, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000185.
Thor Motor CoachManufacturer number RC000185View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB 20-01

EQUIPMENT ADAPTIVE/MOBILITY

In certain model year 2020 Sequence and Tellaro Class B Vans, the bath sink hinge was cut, removing a portion of the E-coating. This can lead the hinge to prematurely rust.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Thor Motor Coach Tellaro by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026000—
2024020—
2023230—
2022250—
2021130—
2020Viewing030—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.