RoadVitals

2015 Thor Motor Coach Tuscany

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

NHTSA has issued a “do not drive” advisory affecting this model year.

Campaign 16V406000. Confirm whether your specific vehicle is covered using its VIN before acting on this.

Check your VIN on NHTSA.gov
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Aug 1, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
11
Latest Nov 7, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2015 Thor Motor Coach Tuscany, most frequently naming the electrical category. 11 safety recalls have been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

11 campaigns cover this model year

View all 11

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19V799000

EXTERIOR LIGHTING

Nov 7, 2019
1,785 units potentially affected
The defect: Thor Motor Coach (TMC) is recalling certain 2014-2017 Tuscany XTE (models 34ST, 36MQ, 40AX, 40BX, 40EX and 40GQ), 2013-2018 Tuscany (models 38SQ, 40DX, 40KQ, 40RX, 42GX, 42HQ, 42WX, 44MT 45AT and 45LT) and 2016-2020 Venetian (models A40, B42, F42, G36, J40, L40, M37, R40, S40, and T42) motorhomes. The rear reflectors within the taillight lens may be too high, reducing the vehicle's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: The incorrectly positioned reflectors may make the motorhome less visible to others on the road, increasing the risk of a crash.
The remedy: TMC will notify owners, and dealers will install adhesive reflectors, free of charge. The recall began January 2, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000180.
Thor Motor CoachManufacturer number RC000180View on NHTSA.gov
18V285000

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

May 2, 2018
895 units potentially affected
The defect: Thor Motor Coach (TMC) is recalling certain 2011-2017 Thor Tuscany and Venetian motorhomes, built on Freightliner Custom Chassis Corporation (FCCC) chassis. The power steering hose on the affected vehicles may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter motor, possibly causing electrical arcing and a power steering fluid leak.
The risk: Electrical arcing in the presence of leaking power steering fluid can increase the risk of a fire.
The remedy: FCCC has notified owners, and FCCC dealers will reroute the power steering hose to provide proper clearance, free of charge. The recall began on May 1, 2018. Owners may contact TMC customer service at 1-877-855-2867 or FCCC customer service at 1-800-547-0712. TMC's number for this recall is RC000153.
Thor Motor CoachManufacturer number RC000153View on NHTSA.gov
17V758000

EQUIPMENT

Nov 22, 2017
110,400 units potentially affected
The defect: Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Thor Motor CoachView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Filed Aug 1, 2023

I was advised by my Cummins Service Center that the outer glass of double pane hung windows are at risk of falling out while driving. Evidently the glue bonding the two pieces of glass has failed. It’s happening on multiple windows. Evidently this was addressed for some newer models. The windows are made by Hehr which I believe is now owned by Lippert Industries. I feel like this should be a mandatory recall due to its possibility of falling out or off, going airborne like a missile and causing an accident. I noticed this happening before but it wasn’t until I was advised by a Cummins Coach Mechanic that it was as bad as it is.

NHTSA ID
11535912
Incident
Aug 1, 2023
Electrical
Filed May 28, 2017

THIS VEHICLE CONTAINS A BI-DIRECTIONAL RELAY (BIRD) WHICH INTERCONNECTS THE HOUSE AND VEHICLE BATTERIES FOR CHARGING VIA SHORE POWER, GENERATOR, OR ENGINE ALTERNATOR (WHILE DRIVING, OF COURSE) AND FOR THE AUX START FUNCTION IN CASE THE ENGINE BATTERY IS DEAD. THIS RELAY (OR ITS CONTROL CIRCUIT) IS SUBJECT TO FAILURE. I AM ON MY THIRD IN LESS THAN 2 YEARS. THE MOST COMMON SYMPTOM IS LACK OF CHARGING ON THE HOUSE BATTERIES. HOWEVER, IT CAN ALSO LEAD TO A DEAD ENGINE BATTERY IF THAT BATTERY BECOMES DEPLETED WHILE PARKED EVEN THOUGH CONNECTED TO SHORE POWER OR USING THE GENERATOR. IN THIS CASE, THE AUX START WILL NOT FUNCTION AS IT USES THE SAME RELAY. THIS COULD LEAVE ONE STRANDED IN THE BACKCOUNTRY WITH NO ENGINE STARTING CAPABILITY. IN MY CASE, WE WERE PARKED AND CONNECTED TO SHORE POWER FOR MANY DAYS. THE ENGINE BATTERY WAS APPARENTLY DEPLETED BY SOME SMALL DRAIN. ALTHOUGH THE HOUSE BATTERIES WERE FULLY CHARGED, WE COULD NOT START THE ENGINE TO LEAVE.

NHTSA ID
10991973
Incident
Apr 15, 2017

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

LTR 120519

EQUIPMENT

This letter stated that there were no Service Bulletins or Technical Service Bulletins issued for the month of November, 2019.

LTR 110317

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This letter stated that there was one (1) Service Notification issued for the month of October, 2017.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Thor Motor Coach Tuscany by model year
YearComplaintsRecallsInvestigationsIssue Index
2022000—
2021010—
2020120—
2019140—
2018560—
2017481—
20160120—
2015Viewing2110—
20141110—
2013170—
2012060—
2011160—
2010010—
2009010—
2008110—
2007010—
2006010—
2005010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.