RoadVitals

2017 Thor Motor Coach Tuscany Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Jan 25, 2024
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jul 9, 2019

What this page shows

Our database holds 4 NHTSA owner-reported complaints for the 2017 Thor Motor Coach Tuscany. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–4 of 4

Body & structureVisibility
Filed Jan 25, 2024

The contact owns a 2017 Thor Motor Coach Tuscany 45AT built on a 2017 Freightliner XC-R Chassis. The contact stated that while driving 50 MPH, two of the passenger's side windows detached and started flapping against the RV wall. The contact veered to the side of the road, and duct taped the windows to the side of the RV. The contact drove to the Camping lot; however, while the RV was parked, he heard an abnormal sound. The contact noticed that one of the windows that was duct taped had separated and fell onto the ground. The vehicle was taken a local dealer, where it was determined that the windows needed to be replaced. The RV was not repaired. The Freightliner manufacturer was notified of the failure and referred the contact to the Thor manufacturer. The Thor manufacturer was notified and informed the contact that there was no recall related to the failure. The failure mileage was approximately 56,000.

NHTSA ID
11567796
Incident
Nov 5, 2023
Mileage
56,000 mi
Body & structure
Filed Jun 7, 2020

FLOORS IN BOTTOM STORAGE BAYS ARE SAGGING AND BOWING ARE AT RISK OF FAILING OUT ON HIGH WAY. NEED TO BE REPLACED WITH BETTER MATERIAL .

NHTSA ID
11327601
Incident
Jun 1, 2020
Fuel system
Filed Jul 19, 2019

WHILE STATIONARY AND ENGINE COOL, I STARTED THE MOTOR COACH AND WHEN I STEPPED OUTSIDE I NOTICED THE SMELL OF DIESEL FUEL. UPON INVESTIGATION, IT WAS REVEALED THAT FLEETGUARD FUEL FILTER (RESIN CONSTRUCTION) MODEL FF63009 HAD A HAIR LINE CRACK IN THE SIDE OF THE HOUSING. A FINE SPRAY OF RAW FUEL WAS SPRAYING DIRECTLY ONTO THE DIESEL PARTICULATE FILTER (DPF). THE DPF WHEN IN REGENERATION MODE CAN REACH TEMPERATURES OF UP TO 500 DEGREE F. FORTUNATELY, THE EXHAUST SYSTEM WAS COLD AT START UP, BUT HAD IT BEEN IN RUNNING FOR A WHILE AND WENT INTO IN REGENERATION MODE, A FIRE COULD HAVE RESULTED CONSIDERING THE FINE MIST THAT WAS BEING SPRAYED ONTO THE EXHAUST. I IMMEDIATELY REMOVE AND REPLACED THE FILTER THE NEXT DAY. UNFORTIONATELY I DID NOT RETAIN THE DEFECTIVE FILTER. I UNDERSTAND THERE WAS A SIMILAR RECALL (QRMA FTDM-9M5HB6) BUT WAS NOT FOR A SPLIT IN THE SIDE OF THE HOUSING.

NHTSA ID
11233304
Incident
Apr 3, 2019
Mileage
20,000 mi
Filed Jul 9, 2019

DOOR LOCK FAILED. I WAS LOCKED IN MY RV. DOOR WOULD NOT OPEN FROM INSDE OR OUTSIDE.

NHTSA ID
11230464
Incident
May 26, 2019

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .