RoadVitals

2002 Thor Sport Utility

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Nov 3, 2004
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Apr 14, 2003
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
2 injuries, 0 deaths reported

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2002 Thor Sport Utility, most frequently naming the tires & wheels category. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels2100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
03V145000

STRUCTURE:BODY:DOOR

Apr 14, 2003
79 units potentially affected
The defect: ON CERTAIN TRAVEL TRAILERS, THE WEIGHT RATING OF THE "D" RING TYPE CABLE LANYARD USED TO SUPPORT THE REAR ACCESS DOOR DURING OPENING AND CLOSING MAY BE INSUFFICIENT TO ADEQUATELY SUPPORT THE DOOR.
The risk: IN THE EVENT THAT THE "D" RING FAILS, THE REAR ACCESS DOOR COULD RELEASE UNEXPECTEDLY, WHICH COULD CREATE A HAZARD TO THE PERSON LOWERING THE REAR ACCESS DOOR AND ANY BYSTANDERS.
The remedy: DEALERS WILL REPLACE THE EXISTING "D" RING WITH A HIGHER WEIGHT-RATED "D" RING THAT ADEQUATELY SUPPORTS THE REAR ACCESS DOOR. OWNER NOTIFICATION BEGAN APRIL 22, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT THOR AT 1-570-837-1663.
THOR AMERICA, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Nov 3, 2004

I HAVE A 31' EXTREME TOY HAULER TRAILER THAT IS EQUIPPED WITH CARLISLE ST TYPE TIRES FROM THE MANUFACTURER. WITH LESS THAN 1500 MILES, I 3 OF THESE TIRES FAILED. ON THE FIRST OCCURRENCE, A BELT SLIPPED AND THE TIRE DEVELOPED A SIDEWALL BULGE. THE TRAILER MANUFACTURER REPLACED THE TIRE WITH A NEW CARLISLE ST. LESS THAN 300 MILES LATER ANOTHER CARLISLE ST TIRE DEVELOPED A SIDE BULGE AND THEN BLEW THE SIDEWALL. CARLISLE WOULD NOT REPLACE THE TIRE, BUT GAVE ME CREDIT TOWARD THE PURCHASE OF YET ANOTHER ST TIRE. WELL, 3 DAYS AGO AND ANOTHER 200 MILES, MY THIRD ST TIRE FAILED. THIS TIME IT WAS A TOTAL DISASTER WITH THE TREAD COMPLETELY SEPARATING FROM THE TIRE. IT NOT ONLY BLEW, IT DAMAGED THE TRAILER. I HAVE ASKED CARLISLE TO COMPLETELY REPLACE ALL SIX TIRES, BECAUSE I AM CONCERNED FOR THE SAFETY OF MY FAMILY AND OTHERS IF ANOTHER TIRE SHOULD FAIL. THEY FLAT OUT REFUSED, AND TOLD ME THEY WOULD ONLY CREDIT ME AS THE TIRE FAIL. SOUNDS LIKE CARLISLE WOULD RATHER DEAL WITH A LAWSUIT IN THE FUTURE WHEN SOMEONE IS SERIOUSLY HARMED DUE TO THEIR POOR TIRE QUALITY RATHER THEN REPLACE THE DEFECTIVE TIRES NOW. *AK

NHTSA ID
10098229
Incident
Oct 31, 2004
Tires & wheels
Filed Oct 27, 2004
2 injuries reported

THE CONSUMER EXPERIENCED A TIRE FAILURE. *JB

NHTSA ID
10078838
Incident
Jun 22, 2004
Mileage
1,800 mi

Compare model years

Complaint and recall counts across every year of this model

Thor Sport Utility by model year
YearComplaintsRecallsInvestigationsIssue Index
2003210—
2002Viewing210—
2001010—
2000010—
1999010—
1998010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.