RoadVitals

2025 Tiffin Phaeton Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Apr 27, 2026
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
1
Reports on file since Apr 27, 2026

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2025 Tiffin Phaeton. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Driver assistance
Filed Apr 27, 2026

Hello, I would like to report a safety issue related to my motorhome. I have a 2025 Tiffin Phaeton 40IH on a Freightliner Custom Chassis, VIN [XXX] . Freightliner Custom Chassis has a safety system called Roadwatch which is a collision avoidance device that integrates the Adaptive Cruise Control and the Standard Cruise Control. When the vehicle experiences heavy rain a driver information screen displays the message “Radar Screen Blocked”, obviously due to heavy rain, and it renders all of Roadwatch system inoperative. However when the rain subsides and the driver message clears the entire Roadwatch system DOES NOT return to normal operation. After calling Freightliner Custom Chassis I was told the engine needs shut off and restarted to clear the malfunction! This forces the driver to find a safe place to pull off the road and accomplish the reset. But in the meantime the vehicle is driven without a critical piece of safety equipment that was designed to improve safety, when in actuality decreases safety after each rain event. I am writing you this so you are informed of the situation should a traffic accident happen you have a better picture of what may have happened and to hopefully force the manufacturer to issue a recall and resolution to this defect. Respectively submitted, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11734088
Incident
Apr 18, 2026

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .