RoadVitals

2025 Tiffin Phaeton

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Apr 27, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jul 30, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2025 Tiffin Phaeton, most frequently naming the driver assistance category. 1 safety recall has been issued covering this model year; and 6 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
24V566000

ELECTRICAL SYSTEM:IGNITION

Jul 30, 2024
679 units potentially affected
The defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2022-2025 Phaeton, Allegro Bus, and Zephyr motorhomes. The PowerGlide chassis controller may have insufficient circuit protection, which can result in a blown fuse and cause an engine shutdown.
The risk: An engine shutdown increases the risk of a crash.
The remedy: Dealers will install circuit protection, free of charge. Owner notification letters were mailed September 13, 2024. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-141.
Tiffin Motorhomes, Inc.Manufacturer number TIF-141View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistance
Filed Apr 27, 2026

Hello, I would like to report a safety issue related to my motorhome. I have a 2025 Tiffin Phaeton 40IH on a Freightliner Custom Chassis, VIN [XXX] . Freightliner Custom Chassis has a safety system called Roadwatch which is a collision avoidance device that integrates the Adaptive Cruise Control and the Standard Cruise Control. When the vehicle experiences heavy rain a driver information screen displays the message “Radar Screen Blocked”, obviously due to heavy rain, and it renders all of Roadwatch system inoperative. However when the rain subsides and the driver message clears the entire Roadwatch system DOES NOT return to normal operation. After calling Freightliner Custom Chassis I was told the engine needs shut off and restarted to clear the malfunction! This forces the driver to find a safe place to pull off the road and accomplish the reset. But in the meantime the vehicle is driven without a critical piece of safety equipment that was designed to improve safety, when in actuality decreases safety after each rain event. I am writing you this so you are informed of the situation should a traffic accident happen you have a better picture of what may have happened and to hopefully force the manufacturer to issue a recall and resolution to this defect. Respectively submitted, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11734088
Incident
Apr 18, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SB-77

TriMark brought to Tiffin’s attention that on certain 2025 and 2026 Allegro Breeze; 2025 and 2026 Allegro Bus; 2025 and 2026 Allegro RED 360; 2025 and 2026 Byway; 2025 and 2026 Phaeton; 2025 and 2026 Zephyr Motorhomes that are equipped with PTL entry doors with a TriMark entry lock, owners may experience a lock out situation. TriMark has notified Tiffin Motorhomes that there is a possible condition where the exterior entrance door handle mechanism can bypass the inside linkage causing a lock-out situation whereby the door cannot be opened from the exterior handle. TriMark is replacing all involved entry door inside handle assemblies with new inside handle assembles. PTL Engineering states these locks are installed in entry doors with a serial number #068849 through #072552.

CSA-045

FUEL/PROPULSION SYSTEM

Tiffin sent out an addendum to be added to Owner's Manuals that states, "Tiffin Motorhomes recommends that all diesel units be refueled using standard automotive-grade diesel fuel pumps, rather than high-flow commercial truck stop pumps. The fuel delivery rate from commercial truck stop pumps is often too aggressive for motorhome fuel systems, which are not designed to handle rapid fuel intake. Using high-flow commercial truck stop pumps can result in overflow, spillage, premature shutoff, or even damage to the fuel fill components."

MCD-009

EXTERIOR LIGHTING

Stopped using the lights we had been using due to expense. Replaced with these, but these new lights have to be wired in instead of just clicking in. These are the instructions to wire in.

MCD-006

Tiffin sent out letter asking customer to please review the enclosed information for the proper operation of the Starlink System in their Tiffin Motorhome. And after reviewing the information, to add it to their Owner's Manual for future reference.

SB-75

It has come to our attention that on certain Tiffin motorhomes equipped with optional Go Power! solar panel solar panels systems, the 30A inline fuse located before the cable entry plate should be removed. The plastic housing surrounding the fuse may become heat damaged from heat generated by the normal operation of the 30A fuse, which would cause the solar panel system to not operate as designed. Due to updated recommendations from Go Power!, Tiffin Motorhomes is removing this 30A fuse from the solar panel system.

CSA-40

WHEELS

Daimler Truck North America on behalf of its Freightliner Trucks Division and wholly owned subsidiaries have issued NHTSA #24C-392 and #24V-393 on certain 2025 model year vehicles. The affected vehicles may be missing the snap ring on the preset hubs and/or have unbent retainer tabs on the conventional 4-piece fastener hubs. This could allow the wheel hub fasteners to loosen. Wheel separation may occur resulting in an increased risk of loss of vehicle control and a crash.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Tiffin Phaeton by model year
YearComplaintsRecallsInvestigationsIssue Index
2027010—
2026010—
2025Viewing110—
2024010—
2023050—
2022690—
2021370—
2020230—
2019340—
2018350—
2017120—
2016110—
2015230—
2014320—
2013020—
2012270—
20114120—
2010391—
2009181—
2008691—
2007170—
2006010—
2005151—
2004150—
2003230—
2002030—
2001130—
2000020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.