RoadVitals

2023 Tiffin Phaeton

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Jul 30, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2023 Tiffin Phaeton. 5 safety recalls have been issued covering this model year; and 7 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

5 campaigns cover this model year

View all 5

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
24V566000

ELECTRICAL SYSTEM:IGNITION

Jul 30, 2024
679 units potentially affected
The defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2022-2025 Phaeton, Allegro Bus, and Zephyr motorhomes. The PowerGlide chassis controller may have insufficient circuit protection, which can result in a blown fuse and cause an engine shutdown.
The risk: An engine shutdown increases the risk of a crash.
The remedy: Dealers will install circuit protection, free of charge. Owner notification letters were mailed September 13, 2024. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-141.
Tiffin Motorhomes, Inc.Manufacturer number TIF-141View on NHTSA.gov
23V532000

FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Jul 31, 2023
3 units potentially affected
The defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2023 Phaeton motorhomes, equipped with Cummins L9 diesel engines. The remote Stage 2 fuel filter hoses may have been damaged during production, allowing the hoses to leak or disconnect.
The risk: A disconnected hose will result in an engine stall increasing the risk of a crash. Also, a fuel leak in the presence of an ignition source increases the risk of a fire.
The remedy: Cummins dealers will replace both hoses, free of charge. Owner notification letters were mailed October 5, 2023. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-132.
Tiffin Motorhomes, Inc.Manufacturer number TIF-132View on NHTSA.gov
23V406000

ELECTRICAL SYSTEM

Jun 5, 2023
450 units potentially affected
The defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2022-2023 Phaeton, Allegro Bus, and Zephyr motorhomes built on PowerGlide chassis. A fuse will trip during an a/c compressor failure, causing a loss of power to the chassis.
The risk: Loss of power to the chassis can cause an engine stall, increasing the risk of a crash.
The remedy: Dealers will inspect the chassis controller, and install a harness and inline fuse as necessary, free of charge. Owner notification letters were mailed June 20, 2023. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-131.
Tiffin Motorhomes, Inc.Manufacturer number TIF-131View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

CSA-045

FUEL/PROPULSION SYSTEM

Tiffin sent out an addendum to be added to Owner's Manuals that states, "Tiffin Motorhomes recommends that all diesel units be refueled using standard automotive-grade diesel fuel pumps, rather than high-flow commercial truck stop pumps. The fuel delivery rate from commercial truck stop pumps is often too aggressive for motorhome fuel systems, which are not designed to handle rapid fuel intake. Using high-flow commercial truck stop pumps can result in overflow, spillage, premature shutoff, or even damage to the fuel fill components."

MCD-009

EXTERIOR LIGHTING

Stopped using the lights we had been using due to expense. Replaced with these, but these new lights have to be wired in instead of just clicking in. These are the instructions to wire in.

SB-75

It has come to our attention that on certain Tiffin motorhomes equipped with optional Go Power! solar panel solar panels systems, the 30A inline fuse located before the cable entry plate should be removed. The plastic housing surrounding the fuse may become heat damaged from heat generated by the normal operation of the 30A fuse, which would cause the solar panel system to not operate as designed. Due to updated recommendations from Go Power!, Tiffin Motorhomes is removing this 30A fuse from the solar panel system.

CSA-036

ENGINE AND ENGINE COOLING

Faulty DEF sensors that due to shortage were not replaced. Instead engine software was temporarily modified to account for continued operation with a faulty sensor until replacement sensors were available. This campaign will install an engine control module calibration as well as confirm and/or install a new DEF header.

MCD-003

EQUIPMENT

On certain Tiffin Motorhomes equipped with an optional overhead bunk, an additional latch should be installed to secure the bunk in the event that the owner of the motorhome does not fully engage the primary bunk latches.

CSA-026

EQUIPMENT; EQUIPMENT:OTHER:LABELS

Some 2023 year models of Tiffin Motorhomes built on PowerGlide chassis have a Federal Certification Label that does not have the tire information listed. To correct this issue, we are sending dealers and owners of involved units a corrected Federal Certification label to be placed in the involved motorhomes.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Tiffin Phaeton by model year
YearComplaintsRecallsInvestigationsIssue Index
2027010—
2026010—
2025110—
2024010—
2023Viewing050—
2022690—
2021370—
2020230—
2019340—
2018350—
2017120—
2016110—
2015230—
2014320—
2013020—
2012270—
20114120—
2010391—
2009181—
2008691—
2007170—
2006010—
2005151—
2004150—
2003230—
2002030—
2001130—
2000020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.