RoadVitals

1997 Toyota 4Runner Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
261
Latest May 25, 2023
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
37
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jul 24, 1995

What this page shows

Our database holds 261 NHTSA owner-reported complaints for the 1997 Toyota 4Runner. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 261 · page 1 of 11

Suspension
Filed May 25, 2023

I have had this vehicle since 12/1997 and it had always been garaged. The body is in very good condition. I live in northern Wisconsin and road salt is prevalent during the harsh winters. At the first part od April I was driving on Hwy, 47 toward Minocqua and suddenly the steering felt vague. I moved the steering wheel slighlty and the vehicle went out of control, I managed to avoid oncoming traffic and pulled to the side of the road. I was still near home and drove very slowly to get home. Upon examining the cundercarriage at a local mechanic, we found that the frame was rusted and had broken where the rear trailing arm is attached, leaving the rear axle loose. I ended up giving the car to the mechanic. After driving it for 26 years it was a very sad moment since ran great and was my daily driver. I called Toyota and they told my vehicle was not included in the recall for

NHTSA ID
11523903
Incident
Apr 7, 2023
Powertrain (other)Suspension
Filed Sep 20, 2020

PURCHASED A USED 1997 4-RUNNER WITH CA. 258000 MILES EARLY IN 2020. ENGINE AND WHOLE BODY WAS GOOD. HOWEVER, 6 MONTH LATER THE CAR STARTED TO SHAKE VIOLENTLY IN THE REAR AT HIGHWAY SPEEDS SWINGING LIKE A BOAT, WHICH I THOUGH WAS DUE TO A BROKEN SHOCK, SPRINGS WERE NEWLY INSTALLED IN 2020. I NOTICED THAT REAR STABILIZER ARM ON PASSENGER SIDE HAD BROKEN OFF DUE TO RUST. WHEN DRIVING TO REPAIR SHOP THE CAR REAR AXLE BROKE LOOSE, SHIFTED, AND THE REAR DRIVE SHAFT FELL OUT - I COULD PULL OVER IN 4 WHEEL DRIVE MODE. PLEASE KNOW THAT THE RUST AN EXTENSIVE FRAME ROT ON THE THE REAR FRAME ON BOTH SIDES WAS NOT VERY VISIBLE FROM OUTSIDE. REPAIRS FOR FRAME WELD WERE 2500 -3000 USD. THE 1997 4-RUNNER, V6 IS A VERY UNSAFE VEHICLE TO DRIVE!

NHTSA ID
11360061
Incident
Jul 20, 2020
Mileage
260,000 mi
AirbagsTires & wheels
Filed Mar 7, 2020
Crash reported1 injury reported1 death reported

MY FIANCE AND I WERW DRIVING A BORROWERED 1997 TOYOTA 4RUNNER. WE WERE DRIVING AT 65 M AND ALL I REMEMBER JUST GETTIN ON THE FREEWAY.AND BLANKING OUT.. WHEN I WOKE UP I SADLY DISCOVERD THAT MY FIANCE LOST CONTROL AND VEERED TO THE RIGHT AND HIT A GUARDRAIL THEN A POST SIGN AND THEN RESTED ON A TREE..HE PASSED AWAY ON IMPACT. I SUFFERED A T1 TO T3 SPINE FRACTURE.MY LEFT WRIST FRACTURED.A BROKEN NOSE. AS I WOKE UP FROM MY 3 WEEK COMA. I REALISED HE PASSED AWAY. NOW THE TRUCK WAS BORRWED, NOT LENDED OR BOUGHT. THE DEALER GAVE US THE KEYS TO USE WHILE HE FIXED THE CAR WE RENTED .. NO PAPERS SIGNED NOR DOCUMENTS . EARLIER THAT DAY I REMEMBER HIM CALLING ME SAYING THAT THE TRUCK WAS MAKING WIERED NOISES. THE ACCIDENT HAPPEND ON 2/4/14 A 6.15.PM *DT *AS

NHTSA ID
11316783
Incident
Feb 4, 2014
Driver assistance
Filed Mar 6, 2020
Crash reported1 injury reported1 death reported

TL* THE CONTACT WAS LOANED A 1997 TOYOTA 4RUNNER. THE CONTACT MENTIONED THE VEHICLE WAS LOANED FROM A USED DEALER (MCFARLAND AUTO SALES LOCATED AT 231 FRONTAGE RD MC, MCFARLAND, CA 93250). THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING 65 MPH, THE VEHICLE VEERED TO THE RIGHT INDEPENDENTLY CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE. AS A RESULT, THE DRIVER CRASHED INTO A GUARD RAIL, A WOODEN POST, A FENCE AND CAME TO A STOP AT A TREE. THE CONTACT DOES NOT REMEMBER IF THE FRONT DRIVER AIR BAG DEPLOYED, BUT STATED THE FRONT PASSENGER SIDE AIR BAG DID DEPLOY. THE CONTACT STATED SHE SUSTAINED A FRACTURE NOSE, SPINE, LEFT WRIST, RIGHT LUNG WAS PUNCTURED, AND 3 FRACTURED RIBS ON HER LEFT. THE CONTACT STATED SHE WAS IN A COMA AND HOSPITALIZED FOR 3 WEEKS. THE DRIVER WAS PRONOUNCED DECEASED AT THE SCENE. THE VEHICLE WAS NOT DRIVE-ABLE AND WAS TOWED TO AN INDEPENDENT TOW LOT. A POLICE REPORT WAS FILED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE. *LN

NHTSA ID
11316570
Incident
Feb 4, 2014
Suspension
Filed Jan 20, 2020

REAR FRAM STABILIZER BRACE RUSTED OUT AND BROKE AWAY FROM FRAME, SO AXLE TO FRAME STALIZER DOES NOT STABILIZE REAR AXLE

NHTSA ID
11300559
Incident
Dec 20, 2019
Mileage
198,000 mi
Body & structureSuspension
Filed Jul 26, 2019

VERY RUSTED OUT UNDERCARRIAGE. MY OTHER IS ONLY 3 YEARS NEWER AND HAS NOTHING LIKE THIS ON IT. I WAS ADVISED TO SELL IT BY A SUSPENSION SHOP THAT NOTED MY BROKEN, RUSTED OUT UNDERCARRIAGE, BAD SHOCK AND THE CONDITION OF THE REAR OF THE TRUCK'S FRAME IN GENERAL. THERE IS NOTHING WRONG WITH THE TRUCK OTHER THAN THIS RUST.

NHTSA ID
11235080
Incident
Jul 26, 2019
Mileage
350,000 mi
Body & structureSuspension
Filed May 20, 2019

FRAME RUST MAKES VEHICLE DANGEROUS WHILE DRIVING.

NHTSA ID
11208714
Incident
May 1, 2019
Mileage
350,000 mi
Body & structure
Filed Mar 4, 2019

HEY I HAVE A 1997 4 RUNNER I HAVE A PROBLEM OF THE FRAME GETTING RUSTED OUT. IT IS ON THE 4 LINK WHERE IT HOOKS TO THE AXLE IT COULD HAVE KILLED ME MY REAR AXLE ABOUT CAME OFF AND IT ALMOST GOT ME INTO A RECK. ALL I DONE IS HIT THE BRAKES THEN HURT POP AND REAR END WENT CRAZY. I WAS ON A BUSY CITY STEET WHEN IT HAPPENED

NHTSA ID
11184202
Incident
Mar 4, 2019
Mileage
285,200 mi
Body & structureSuspension
Filed Feb 1, 2019

TL* THE CONTACT OWNS A 1997 TOYOTA 4RUNNER. WHILE REVERSING OUT OF THE DRIVEWAY, THE VEHICLE SWAYED BACK AND FORTH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE FRAME WAS RUSTED AND THERE WAS NOTHING SUPPORTING THE STABILIZER ARM. FOX TOYOTA (228 FOX FAMILY LN, CLINTON, TN 37716, (865)-494-0228) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 271,000.

NHTSA ID
11173583
Incident
Jan 30, 2019
Mileage
271,000 mi
Body & structure
Filed Jan 4, 2019

THE FRAME SNAPPED FROM RUST AS I WAS DRIVING

NHTSA ID
11165289
Incident
Dec 26, 2018
Mileage
150,000 mi
Interior & seats
Filed Dec 10, 2018

THE BOLTS AND NUTS THAT ATTACH THE FRONT SEATS TO THE CAR RUST OVER TIME AND EVENTUALLY BREAK

NHTSA ID
11160517
Incident
Dec 7, 2018
Mileage
210,000 mi
Body & structure
Filed Nov 12, 2018

THE FRAME ON MY 4RUNNER IS RUSTING ALONG THE REAR AXLE CONTROL ARM MOUNT (THE PIECE WELDED TO THE FRAME THAT YOU CAN SEE WHEN CROUCHED DOWN LOOKING UNDER THE REAR DOORS). THIS SEPARATES AND CAUSES THE REAR AXLE TO FLOAT AROUND WHICH MAY CAUSE A VERY SERIOUS ACCIDENT. I HAVE SEEN COUNTLESS OTHER INCIDENTS WHERE PEOPLE HAVE HAD THIS SEPARATE COMPLETELY WHILE ON THE HIGHWAY AND THEY WERE BARELY ABLE TO MAINTAIN CONTROL OF THE VEHICLE.

NHTSA ID
11150888
Incident
Nov 11, 2018
Mileage
337,000 mi
Suspension
Filed Nov 7, 2018

THE FRAME IS ROTTING FROM THE INSIDE OUT. THE FRAME ROT IS LOCATED IN THE REAR ON THE DRIVERS SIDE WHERE THE REAR SUSPENSION BRACKET IS WELDED TO THE FRAME.

NHTSA ID
11149943
Incident
Nov 4, 2018
Body & structureSuspension
Filed Oct 22, 2018

THE FRAME WAS POORLY DESIGNED AND NOT ENOUGH RUST PROTECTION WAS APPLIED BY TOYOTA. WE RARELY GET SNOW AND STILL THE VEHICLE HAS RUSTED THROUGH. TOYOTA DID NOT MAKE A DRAIN HOLE SO THAT THE WATER IN THE FRAME WOULD EVAPORATE. THERE ARE A LOT OF THESE VEHICLES WHICH OTHERWISE LAST A LONG TIME. A LOT OF OWNERS HAVE 4RUNENRS WITH EXCELLENT ENGINE/TRANSMISSION BUT WITH RUSTED FRAMES. THIS IS A DISASTER WAITING TO HAPPEN ON UNSUSPECTING OWNERS.

NHTSA ID
11141787
Incident
Oct 22, 2018
Mileage
201,021 mi
Suspension
Filed Oct 16, 2018

THE BRACKET THAT ATTACHES THE REAR TRAILING ARM TO THE FRAME BROKE OFF FROM THE FRAME CAUSING IT TO SWERVE AND LOOSE STABILITY WHILE DRIVING. THE VEHICLE WAS IN MOTION

NHTSA ID
11140613
Incident
Oct 12, 2018
Mileage
232,000 mi
Body & structureFuel systemSuspension
Filed Oct 9, 2018

MY TOYOTA 4RUNNER FRAME IS RUSTING TO THE POINT THAT IT'S A HUGE SAFETY ISSUE! I'VE ALREADY HAD THE RIGHT REAR SHOCKMOUNT AND BAR REPLACED, AND THE LEFT IS ON ITS WAY TO RUSTING COMPLETELY THROUGH. ON THE LEFT SIDE, HOWEVER, THE FUEL TANK IS MOUNTED UP, AND WHEN THE SHOCK MOUNT RUSTS THROUGH AND BREAKS, IT WILL VERY LIKELY CAUSE SOMETHING TO PUNCTURE THE FUEL TANK. THAT COULD BE EXTREMELY HAZARDOUS BECAUSE, SINCE I HAVE NO OTHER MEANS OF TRANSPORTATION, I MUST CONTINUE TO DRIVE THE VEHICLE. SO, IT IS LIKELY THAT IT WILL BE ON THE ROAD WHEN THAT HAPPENS. WHY IN THE WORLD HAS THIS VEHICLE NOT BEEN RECALLED WHEN YOU RECALLED THE TOYOTA TACOMAS FOR THE SAME ISSUE OF RUSTY FRAMES? THIS IS A VERY SERIOUS MATTER BECAUSE IT COULD CAUSE A HUGE ACCIDENT INVOLVING MANY PEOPLE IF THESE VEHICLES ARE NOT RECALLED AND TAKEN OFF THE STREETS!

NHTSA ID
11139192
Incident
Aug 1, 2018
Suspension
Filed Sep 23, 2018

WHILE DRIVING HEARD A LOUD BANG AND VEHICLE GOT SQUIRMY AND OUT OF CONTROL WAS ABOUT A MILE FROM MY HOUSE LUCKILY. GOT HOME AND LOOKED UNDER VEHICLE AND REALIZED THE FRAME HAS COMPLETELY RUSTED OUT IT IS UNSAFE TO DRIVE AS COMPONENTS TO KEEP AXLE IN PLACE ARE ROTTED OUT. ISSUE WILL GET SOMEONE KILLED ONE DAY.

NHTSA ID
11130835
Incident
Sep 21, 2018
Suspension
Filed Apr 1, 2018

RIGHT REAR UPPER SHOCK MOUNT RUSTED OUT AND SHOCK BROKE THROUGH FRAME WHILE DRIVING ON A CITY STREET (BRACKET SUB ASSEMBLY REAR - RIGHT REAR). HAD TO REMOVE SHOCK SO IT WOULD NOT BUST THROUGH CAUSING RIDE INSTABILITY.

NHTSA ID
11082367
Incident
Oct 12, 2017
Mileage
153,000 mi
Suspension
Filed Mar 26, 2018

MY 1997 4RUNNER HAS A LOT OF RUST ON THE CHASSIS FRAME. THE REAR SHOCKS CANNOT BE INSTALLED BECAUSE THE METAL WAS EATEN BY THE RUST.

NHTSA ID
11081348
Incident
Mar 26, 2018
Body & structure
Filed Mar 1, 2018

FRAME IS COMPLETELY ROTTED VEHICLE WELL KEPT AND IT JUST KEEPS ROTTING SO I DO NOT KNOW WHAT TO DO BUT I WAS DRIVING ON THE HIGHWAY AND THEY TRAILER ARM BROKE OFF THE TRUCK ALMOST CAUSING ME TO WRECK.

NHTSA ID
11075568
Incident
Feb 25, 2018
Mileage
190,000 mi
Suspension
Filed Feb 28, 2018

WHEN BRAKING ON A CURVE ON A COUNTY HIGHWAY {55 MPH} THE VEHICLE JUMPED AND HOPPED UNCONTROLLABLY AND ALMOST LEFT THE ROAD. AFTER SLOWLY GETTING IT HOME, I INSPECTED THE SUSPENSION AND FOUND THE MOUNT FOR THE REAR TRAILING ARM BROKE OFF THE FRAME FROM RUST. THE VEHICLE ONLY HAS 155,000 MILES AND THE REST OF THE VEHICLE IS IN VARY GOOD CONDITION. I BOUGHT THE TOYOTA FOR ITS KNOWN LONGEVITY AND DID NOT EXPECT THIS FROM TOYOTA. IF THIS HAD BEEN A STATE HWY {70 MPH} I'M SURE THERE WOULD HAVE BEEN A CRASH, INJURY AND POSABLE FATALITY.

NHTSA ID
11075444
Incident
Sep 22, 2017
Mileage
155,000 mi
Body & structure
Filed Feb 19, 2018

1997 TOYOTA 4RUNNER "REAR FRAME RUST AND HOLES" MY TOYOTA 1997 4RUNNER (CURRENT MILEAGE 139,035) HAS THE RUST AND HOLES ON THE REAR PASSENGER SIDE & DRIVER SIDE FRAMES. TOYOTA SERVICE CENTER MECHANIC SAID " DO NOT DRIVE BECAUSE IT IS VERY DANGEROUS." I BOUGHT THIS CAR AT $34,500 ON JUNE 1997. IT WAS VERY EXPENSIVE ONE. IT'S VERY RIDICULOUS THAT THIS EXPENSIVE CAR HAS THIS KINDS OF PROBLEM. LET ME HAVE RECALL SERVICE. I WILL APPRECIATE FOR YOUR COMMENTS. THANK YOU.

NHTSA ID
11073619
Incident
Feb 19, 2018
Mileage
139,035 mi
Suspension
Filed Jan 23, 2018

MY 4RUNNER FRAME IS ROTTED OUT. CRACKED FRAME UNSAFE TO DRIVE.

NHTSA ID
11064372
Incident
Jan 12, 2018
Mileage
230,000 mi
Suspension
Filed Dec 10, 2017

FRAME IS RUSTING FROM THE INSIDE OUT CONTROL ARMS FELL OFF THE CAR. FRAME BUSTED IN HALF.

NHTSA ID
11053771
Incident
Nov 9, 2017
Mileage
229,365 mi
Body & structure
Filed Nov 29, 2017

TL* THE CONTACT OWNS A 1997 TOYOTA 4RUNNER. WHILE DRIVING APPROXIMATELY 45 MPH, THE REAR OF THE VEHICLE STARTED SWAYING LEFT AND RIGHT. THE CONTACT WAS ABLE TO DRIVE HOME. UPON PARKING THE VEHICLE, THE CONTACT INSPECTED UNDERNEATH AND FOUND RUST ON THE REAR DRIVER SIDE FRAME. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT FOUND RECALLS FOR OTHER TOYOTA VEHICLES FOR FRAME RUST, BUT NOT FOR THE 4RUNNER. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000. *TT *TR

NHTSA ID
11051176
Incident
Nov 26, 2017
Mileage
190,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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