RoadVitals

2002 Toyota 4Runner Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
224
Latest Jun 17, 2024
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
22
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Aug 22, 2002

What this page shows

Our database holds 224 NHTSA owner-reported complaints for the 2002 Toyota 4Runner. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 224 · page 1 of 9

Tires & wheels
Filed Jun 17, 2024

THIS IS FOR TIRE SIZE P265 75 16. To start, I've seen multiple other complaints describing the same scenario and type of incident. Driving along the highway at appropriate speeds, I hear a whoosh/deep pitch rumble, then my vehicle began to vibrate violently. I was luckily able to pull over but had to swerve to regain control of my vehicle once the rumbling and vibration got too severe since it happened so quickly. Witnessed my driver side rear tire completely shredded, no damage along tread material, only on sidewall with multiple tears/punctures. This was a center lane on the highway with no debris. I'm now noticing other similar "tear/wear" signs on my other 3 tires on the vehicle. All specifically on the sidewall along the aggressive tread that the AT3W tires were known to have for extra grip. It just seems to be separating over time.

NHTSA ID
11594739
Incident
Jun 16, 2024
Body & structure
Filed Jul 13, 2023

Frame rot

NHTSA ID
11531971
Incident
Jul 13, 2023
Body & structure
Filed May 19, 2023

The contact owns a 2002 Toyota 4Runner. The contact stated that while inspecting underneath the vehicle, he noticed that there was a hole in the subframe and that the subframe and sway bar were corroded. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.

NHTSA ID
11522804
Incident
May 18, 2023
Mileage
160,000 mi
Interior & seats
Filed Mar 9, 2023

The contact owns a 2002 Toyota 4Runner. The contact stated while pulling the door handle to unlock the doors, the auto unlock function failed to unlock the doors. The contact had to press the unlock button to unlock the vehicle. The vehicle was taken to the dealer to be diagnosed and the dealer stated that a failure was not found. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 150,000.

NHTSA ID
11511032
Incident
Mar 9, 2004
Mileage
150,000 mi
Body & structure
Filed Sep 1, 2022

Frame is excessively rusted. The recall that already exists for this issue only covers certain frames from Japan made with this steel. However, the same frames were imported to America and a large percentage of 4Runners were made with the same steel and didn’t receive a recall. Mine is one of them.

NHTSA ID
11482461
Incident
Aug 23, 2021
Filed May 28, 2022

frame rust saftey hazardous? midas mechanic pointed out to me while work being done on exhaust march 2022

NHTSA ID
11466536
Incident
Mar 1, 2022
Body & structureSuspension
Filed Apr 18, 2022

The contact owns a 2002 Toyota 4Runner. The contact stated that while driving 60 MPH through a slight right curve, the vehicle independently shifted from side to side without warning nearly causing the vehicle to flip. The contact had an independent mechanic inspect the vehicle and the mechanic discovered severe corrosion throughout the entire subframe of the vehicle. The mechanic informed him that the entire subframe needed to be replaced to ensure safe driving. Neither the dealer nor the manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 115,000.

NHTSA ID
11461138
Incident
Mar 18, 2022
Mileage
115,000 mi
Filed Feb 22, 2022

Frame rusted through from the inside out. There isnt even any surface rust where the hole started. Its just a hole in the middle of clean metal. The rest of the frame rail is solid. Rear suspension arm mount is also rusted out and starting to come off. The entire structural integrity of the frame is in question, even though externally, theres only slight surface rust. The frame should not be rusting this way.

NHTSA ID
11453546
Incident
Feb 21, 2022
Body & structure
Filed Feb 9, 2022

Premature rusted frame throughout, vehicle is garaged and well maintained 117,000 miles on my 2002 Toyota 4Runner. Auto body specialist estimates $3k-$4k to restore, at least.

NHTSA ID
11451258
Incident
Jan 1, 2019
Body & structureSuspension
Filed Dec 15, 2021

Frame and rear passenger control arm bracket, rotted out .only there, 2 nd time this has happened, same spot but on my previous 2001 4runner

NHTSA ID
11443916
Incident
Apr 17, 2021
Body & structureSuspension
Filed Oct 28, 2021

Had vehicle inspected on Oct. 1 ,2021 for road trip to North Carolina from Washington, DC. Was informed that my vehicle is unsafe by the automotive shop (name withheld) due to [rusting] frame front suspension components' threads rusted off on bolts that hold suspension, control arms, and shocks on both front and rear areas + body of vehicle located where shocks bolt to the body. I also had two other shops (names withheld) assess the state of the frame and suspension + and was told that the vehicle has maybe 1 year or so until the frame falls apart. Given I am the original owner, have gargage-kept my vehicle, have very low-mileage - 74,000 miles, and have maintained the vehicle immaculately and am aware of rusting problems with other Toyota [truck] frames, etc. this seems to be a defect in the manufacturing process. I know there have been recalls on Toyota's other trucks due to Toyota's failure to add [enough?] rust inhibitor/preventative to the molten steel when forming the frame for many models of their trucks.

NHTSA ID
11438485
Incident
Oct 14, 2021
Body & structure
Filed Aug 30, 2021

The contact owns a 2002 Toyota 4Runner. The contact stated that while receiving routine maintenance repair on the vehicle, the independent mechanic informed the contact that the subframe was rusted. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 136,000.

NHTSA ID
11431008
Incident
Aug 26, 2021
Mileage
136,000 mi
Body & structureSuspension
Filed Jul 9, 2021

After having my 4 runner in for routine maintenance, my mechanic informed me that my frame was in bad condition and rusting through. Doubtful it has a year left and he advised me to junk it as fast as I can. 180;000 miles - so much for Toyota’s lasting a long time.

NHTSA ID
11424088
Incident
Jun 16, 2021
Body & structure
Filed Apr 25, 2021

FRAME IS SHOWING EXCESSIVE RUST ALL OVER, A KNOWN PROBLEMS WITH 4RUNNERS AND TOYOTA TRUCKS. AUTO REPAIR SHOP SAYS VEHICLE PROBABLY HAS ONLY 1 YEAR OF LIFE LEFT BEFORE UNSAFE AND UNDRIVABLE. CAR HAS ONLY 100000 MILES ON IT, 1998 4RUNNER WE HAD MADE IT TO 250000 MILES- UNACCEPTABLE.

NHTSA ID
11413734
Incident
Apr 6, 2021
Mileage
100,000 mi
Body & structure
Filed Apr 1, 2021

I RECENTLY HAD MY VEHICLE IN FOR SERVICE AND TO GET NEW TIRES. WHILE ON THE LIFT, THE MECHANIC POINTED OUT TO ME THAT THE FRAME ON THE PASSENGER'S SIDE IS BEGINNING TO RUST THROUGH. THIS IS AN OBVIOUS POTENTIAL SAFETY ISSUE AND AS I HAVE RESEARCHED POSSIBLE REPAIRS, IT APPEARS THAT THIS IS A VERY COMMON PROBLEM FOR THIS YEAR AND MODEL. THIS SHOULD BE RECALLED.

NHTSA ID
11405965
Incident
Mar 30, 2021
Mileage
278,000 mi
Filed Mar 31, 2021

THE FRAME HAS RUSTED AT THE PASSENGER SIDE REAR CONTROL ARM MOUNT TO THE POINT OF NOT PASSING INSPECTION.

NHTSA ID
11405818
Incident
Mar 31, 2021
Mileage
116,000 mi
Body & structure
Filed Mar 17, 2021

THE FRAME IS RUSTED OUT AND IS MAKING THE VEHICLE UNSAFE TO BE ON THE ROAD. THIS IS A KNOWN PROBLEM WITH THIS FRAME, IT'S ALREADY BEEN RECALLED ON THE TOYOTA TACOMA AND IT'S THE SAME IDENTICAL FRAME. IT SHOULD HAVE BEEN RECALLED YEARS AGO. JUST MAKING A NORMAL TURN ON A BEND IN THE ROAD MAKES IT DIFFICULT TO KEEP THE VEHICLE UNDER CONTROL.

NHTSA ID
11403610
Incident
Oct 12, 2019
Mileage
202,000 mi
Body & structure
Filed Mar 8, 2021

EXCESSIVE RUST ON THE FRAME. HAVE HEARD OF OTHER TOYOTAS FROM THE SAME TIME THAT WERE RECALLED BUT NOT THE 4RUNNER EVEN THOUGH IT SUFFERS THE SAME ISSUES.

NHTSA ID
11399712
Incident
Mar 2, 2021
Mileage
149,000 mi
Filed Nov 13, 2020

HAD THE 4RUNNER WV STATE INSPECTED. NEEDED TO REPLACE THE MUFFLER. NOTICED THE FRAME CRACKED ON FRAME RAIL NEAR MUFFLER LOCATION.

NHTSA ID
11374605
Incident
Nov 13, 2020
Mileage
191,000 mi
Suspension
Filed Oct 22, 2020

FRAME IS RUSTED. DEEMED UNSAFE TO DRIVE

NHTSA ID
11365850
Incident
Oct 5, 2020
Mileage
66,000 mi
Body & structure
Filed Sep 29, 2020

2002 TOYOTA 4RUNNER, ORIGINAL OWNER WITH ONLY 110,900 ORIGINAL MILES ON IT! VEHICLE HAS SEVERE RUST/ROT DAMAGE TO PASSENGER AND DRIVER SIDE FRAME. EXTENDS FROM MIDDLE CROSS MEMBER TO REAR CROSS MEMBER. THE REST OF THE CAR IS IN EXCELLENT CONDITION AND WELL MAINTAINED. SAFETY ISSUE FOR MY FAMILY. REPAIR WILL BE NECESSARY SOON, AS I'M STARTING TO NOT FEEL SAFE DRIVING LONG DISTANCES OR AT HIGHWAY SPEEDS (70+ MPH). THANK YOU!

NHTSA ID
11361721
Incident
Sep 16, 2019
Mileage
110,000 mi
Suspension
Filed Sep 15, 2020

THE VEHICLE IS IN IMPECCABLE CONDITION. THE FRAME IS RUSTED THROUGH IN THE AREA OF THE PASSENGER SIDE ABOVE THE TRAILING ARMS AND THE MIDDLE SECTION OF THE RAIL. I BOUGHT THE VEHICLE IN 2006 AND HAVE BABIED THE VEHICLE.

NHTSA ID
11355215
Incident
Sep 14, 2020
Mileage
295,000 mi
Suspension
Filed Sep 5, 2020

I FOUND FRAME RUST WITH PERFORATION ON MY 02 TOYOTA 4RUNNER

NHTSA ID
11353316
Incident
Sep 1, 2020
Mileage
166,000 mi
Filed Sep 3, 2020

FRAME WAS RUSTED THROUGH AND TRUCK WAS NOT SAFE TO DRIVE

NHTSA ID
11352980
Incident
Sep 3, 2020
Filed Jun 16, 2020

FRAME HAS RUSTED THROUGH TO THE POINT OF BEING A DANGER TO DRIVE MY VEHICLE. FRAME DID NOT EASILY APPEAR RUSTED WHEN I PURCHASED MY VEHICLE 4 YEARS AGO. IT APPEARS THAT THE FRAME RUSTED FROM THE INSIDE OUT AND THE COATING CONCEALED THE DAMAGE UNTIL IT WAS TOO LATE TO REPAIR. MY VEHICLE DRIVES PERFECTLY BUT IS NOT SAFE DUE TO THE FRAME DAMAGE. *TR

NHTSA ID
11329213
Incident
Jun 16, 2020
Mileage
151,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Narrow this down by component

Categories with enough reports to have a page of their own

Data sources

Data on this page last refreshed .