2002 Toyota 4Runner Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Toyota 4Runner, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Body & structure8832.7%
- Suspension4918.2%
- Powertrain (other)2910.8%
- Brakes217.8%
- Engine176.3%
- Driver assistance134.8%
- Steering124.5%
- Airbags93.3%
- Tires & wheels83.0%
- Other / unspecified62.2%
- Fuel system41.5%
- Electrical31.1%
- Transmission31.1%
- Visibility20.7%
- Interior & seats20.7%
- Seat belts20.7%
- Exterior lighting10.4%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
Frame rot
The contact owns a 2002 Toyota 4Runner. The contact stated that while inspecting underneath the vehicle, he noticed that there was a hole in the subframe and that the subframe and sway bar were corroded. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
The contact owns a 2002 Toyota 4Runner. The contact stated that while driving 60 MPH through a slight right curve, the vehicle independently shifted from side to side without warning nearly causing the vehicle to flip. The contact had an independent mechanic inspect the vehicle and the mechanic discovered severe corrosion throughout the entire subframe of the vehicle. The mechanic informed him that the entire subframe needed to be replaced to ensure safe driving. Neither the dealer nor the manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 115,000.
Frame and rear passenger control arm bracket, rotted out .only there, 2 nd time this has happened, same spot but on my previous 2001 4runner
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
WHEN THE CHECK ENGINE LIGHT IS ILLUMINATED, THE TRACTION CONTROL AND ANTI LOCK BRAKE FEATURES ARE AUTOMATICALLY DISABLED.
I PURCHASED THE 2002 4RUNNER IN 2014. AT THAT TIME, THE 4RUNNER ONLY HAD 79,000 MILES AND HAD BEEN CARED FOR METICULOUSLY. I HAVE TAKEN THE CAR IN FOR ROUTINE SERVICE OVER THE PAST 5 YEARS. UPON TAKING THE 4RUNNER IN DUE TO A VIBRATION AND CHECK OF THE DIFFERENTIAL, THE MECHANIC CALLED ME IN TO LOOK AT THE FRAME WHILE IT WAS UP ON THE LIFT. BELOW IN THE ATTACHED PHOTOS, THERE IS EXTENSIVE RUSTING OF THE REAR DIFFERENTIAL, AXLE AND FRAME. THE VEHICLE WAS STATIONARY AND THE ISSUE WAS FOUND DURING ROUTINE MAINTENANCE. THE RUSTED FRAME AND DIFFERENTIAL HAVE RENDERED THIS VEHICLE PRACTICALLY VALUELESS AND UNSAFE.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
WHEN I HAD MY STATE INSPECTION IN JANUARY OF 2020, THE MACHANIC TOLD ME THE FRAME OF THE VEHICLE WILL NOT PASS INSPECTION AGAIN. IT IS SEVERELY RUSTED THROUGH AND IN HIS OPINION IS UNSAFE TO DRIVE. A FEW WEEKS LATER, I WAS TRAVELLING TO MY FATHER'S RESIDENCE AND THE BRAKES GAVE OUT. THE TECHNICIAN THAT REPAIRED MY BRAKE LINE ALSO TOLD ME AND DOCUMENTED ON THE BILL THAT THE TRUCK IS REALLY NOT SAFE TO DRIVE. I HAVE OWNED THIS VEHICLE FOR 18 YEARS, AND ONLY DRIVEN IT FIVE WINTERS. I WASH THE TRUCK NUMEROUS TIMES DURING THE WINTER TO REMOVE SALT. IT IS MY ONLY VEHICLE, AND I CANNOT AFFORD A NEW ONE. WHY WASN'T THIS INCLUDED IN THE FRAME RECALL FROM TOYOTA?!? NOW I'M NERVOUS ABOUT MY SAFETY AND THOSE ON THE ROADWAYS.
I HAVE A 2002 TOYOTA 4RUNNER WITH A SEVERELY RUSTED FRAME. MY VEHICLE HAS LESS THAN 70K ORIGINAL MILES ON IT, NO BODY RUST, BUT AN EXTREMELY RUSTED UNDERCARRIAGE AND FRAME. I FEEL IT IS UNSAFE TO CONTINUALLY DRIVE WITH THIS PROBLEM, AS IT WILL ONLY GET WORSE AND COULD AFFECT OTHER COMPONENTS SUCH AS STEERING, SUSPENSION, BRAKES, ETC. SEEING AS HOW TOYOTA HAS ALREADY HAD A CLASS ACTION LAWSUIT AGAINST THEIR TRUCKS OF THE SAME YEAR FOR UNSAFE RUSTED FRAMES, I FEEL MY 4RUNNER SHOULD BE INCLUDED IN THE FRAME REPLACEMENT RECALL.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
FIRST, THE MOTOR BLEW FOR NO REASON AT 152,000 MILES. I REBUILT THE CAR AND HAD A NEW MOTOR PUT IN. I WAS NOT AWARE OF THE RUSTING FRAME ISSUE, HOWEVER, AFTER DRIVING THE VEHICLE WITH A LOVELY NEW REBUILT MOTOR FOR ABOUT ONE YEAR, THE FRAME ROTTED BEYOND REPAIR CAUSING THE POWER STEERING TO GO OUT. I DON'T DRIVE MUCH, SO THERE WAS NO EXCESSIVE EXPOSURE TO SALT. THE CAR WAS PARKED IN MY DRIVEWAY. IT WAS AN EXCEPTIONALLY COLD DAY. I STARTED THE VEHICLE AND FOUND THE POWER STEERING FLUID HAD FROZEN AND LOST ALL THE FLUID AS A RESULT OF THE STEERING RACK BEING RUSTED AND WEAKENED. THE REPAIR SHOP TOLD ME THAT THE FRAME AND ROCKER PANELS ARE SEVERELY COMPROMISED TOO BADLY TO BOTHER FIXING THE STEERING RACK. THE CAR IS NOT SAFE TO DRIVE.
4 WHEEL DRIVE WOULD NOT WORK. VCS LITES AND CHECK ENGINE LITES ON. CAR ENGINE FILLED WITH BLACK SMOKE AND WAS TOWED TO REPAIR SHOP. DETAILS: DROVE ON FREEWAY AND LOST TRACTION AND THAN ON SHOULDER WITH ABOVE PROBLEM. DIFFERENTIAL REPAIRED. TWO DAYS LATER LITES ON AGAIN AND OIL LEAK. *TR
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
VSC COMES ON RANDLOMLY, AT INTERSECTIONS WHEN STARTING OUT I LOSE ALL POWER AND SOMETIMES SIT IN TRAFFIC, ESPECIALLY WHEN TURNING LEFT.
VSC, TRAC OFF, ABS AND BRAKE LIGHTS CAME ON WHILE DRIVING. HIGH PITCHED BUZZER/ALARM STARTED AND REMAINED CONSTANT. BRAKES BECAME VERY HARD TO DEPRESS AND I LOST MOST BRAKING POWER. *TR
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
I HAVE A 2002 TOYOTA 4RUNNER WITH A SEVERELY RUSTED FRAME. MY VEHICLE HAS LESS THAN 70K ORIGINAL MILES ON IT, NO BODY RUST, BUT AN EXTREMELY RUSTED UNDERCARRIAGE AND FRAME. I FEEL IT IS UNSAFE TO CONTINUALLY DRIVE WITH THIS PROBLEM, AS IT WILL ONLY GET WORSE AND COULD AFFECT OTHER COMPONENTS SUCH AS STEERING, SUSPENSION, BRAKES, ETC. SEEING AS HOW TOYOTA HAS ALREADY HAD A CLASS ACTION LAWSUIT AGAINST THEIR TRUCKS OF THE SAME YEAR FOR UNSAFE RUSTED FRAMES, I FEEL MY 4RUNNER SHOULD BE INCLUDED IN THE FRAME REPLACEMENT RECALL.
I WAS DOING AN OIL CHANGE AND NOTICED THAT THE FRAME WAS RUSTED VERY BADLY . I THINK THAT THERE SHOULD BE A RECALL ON THIS MODEL 3RD GEN 4RUNNER (1999-2002)THIS IS THE SAME FRAME AS THE TRUCK THAT WAS RECALLED ,SO THIS SHOULD BE INCLUDED .IF THIS FRAME BREAKS IT WILL HURT OR KILL SOME ONE .
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 TOYOTA 4RUNNER. WHILE DRIVING 35 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED UPPER AND LOWER BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR BODY REPAIR, BUT THE AIR BAG FAILURE WAS NOT DIAGNOSED. THE LOCAL TOYOTA DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
AIRBAG DID NOT DEPLOY IN TOTAL LOSS ACCIDENT. SENSOR WAS DAMAGED, YET DID NOT DEPLOY THE AIRBAG TOYOTA COMPANY WOULD NOT GIVE THE MAKE AND NAME OF THE AIRBAG
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
THIS IS FOR TIRE SIZE P265 75 16. To start, I've seen multiple other complaints describing the same scenario and type of incident. Driving along the highway at appropriate speeds, I hear a whoosh/deep pitch rumble, then my vehicle began to vibrate violently. I was luckily able to pull over but had to swerve to regain control of my vehicle once the rumbling and vibration got too severe since it happened so quickly. Witnessed my driver side rear tire completely shredded, no damage along tread material, only on sidewall with multiple tears/punctures. This was a center lane on the highway with no debris. I'm now noticing other similar "tear/wear" signs on my other 3 tires on the vehicle. All specifically on the sidewall along the aggressive tread that the AT3W tires were known to have for extra grip. It just seems to be separating over time.
RE: GOODYEAR DUNLOP GRAND TREK TG35 P265/70R16 TIRE. ON AUGUST 19, 2011, I WAS DRIVING ON I-10 IN FL AT APPROXIMATELY 65 MILES PER HOUR. THE CAR SUDDENLY GOT VERY BUMPY AND IN A MATTER OF SECONDS, THE REAR RIGHT TIRE EXPLODED ON MY TOYOTA 4RUNNER. I LOST CONTROL OF THE VEHICLE BUT MANAGED TO FINALLY PULL OFF TO THE SIDE OF THE INTERSTATE. AFTER EXAMINING THE DAMAGES TO MY VEHICLE, I NOTICED THAT THE TREAD ON THE RIGHT REAR TIRE COMPLETELY SEPARATED ALL THE WAY AROUND THE TIRE. LUCKILY, THE CAR DID NOT FLIP OR COLLIDE WITH ANOTHER VEHICLE. I SUSTAINED PSYCHOLOGICAL AND EMOTIONAL INJURIES AND OVER $2000 WORTH OF DAMAGES TO MY CAR AS A RESULT OF THE BLOWOUT. MY CAR ONLY HAS 36K MILES ON IT AND IS ALWAYS KEPT IN THE GARAGE. THE TREAD ON ALL 4 TIRES IS PRACTICALLY BRAND NEW AS IT IS DRIVEN SELDOMLY, WITH REGULAR TIRE ROTATION/BALANCE/MAINTENANCE. THERE SHOULD NOT BE ANY REASON FOR A TIRE WITH THIS LITTLE WEAR AND TEAR TO EXPLODE THE WAY IT DID. I HAVE DONE A LOT OF RESEARCH AND REALIZE THAT THIS COULD HAVE HAD A FAR WORSE OUTCOME, AND THAT THE TIRES ARE INDEED DEFECTIVE. IN ADDITION, MY INSURANCE COMPANY WILL NOT COVER THE EXPENSES OF THE TIRES. NOW I AM FORCED TO REPLACE ALL 4 TIRES OUT OF POCKET FOR FEAR OF THE SAME SCENARIO AND NOT AS LUCKY OF AN OUTCOME IF THIS HAPPENS AGAIN. IN MY RESEARCH, I ALSO SAW THAT NHTSA HAS OPENED AN INVESTIGATION INTO POSSIBLE TREAD SEPARATION PROBLEMS INVOLVING DUNLOP TIRES SOLD AS STANDARD EQUIPMENT ON 1995-1999 NISSAN PATHFINDER SUVS. NHTSA SAYS IT HAS RECEIVED SIX REPORTS OF INJURIES IN TWO ROLLOVER CRASHES THAT WERE BLAMED ON TREAD SEPARATIONS ON THE GRANDTREK TG35 TIRE. I FEEL THAT UNLESS I SUSTAINED LIFE-LONG INJURIES, PARALYSIS, OR DEATH WOULD THE TIRE MANUFACTURER COME FORWARD WITH ANY GOODWILL OR COMPENSATION. *TR
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
WHILE TRAVELING ON A HIGHWAY AT APPROXIMATELY 60 MPH, THE RIGHT REAR TIRE (FIRESTONE DESTINATION LE2 265/70R16; MANUFACTURED APRIL 2015; APPROX. 19,500 MILES ON THE TIRE) ABRUPTLY UNDERWENT COMPLETE TREAD SEPARATION. (SEE PHOTO). ALL FOUR TIRES WERE PROPERLY INFLATED PER TOYOTA'S SPECIFICATIONS. FORTUNATELY, THE STABILITY CONTROL KEPT THE VEHICLE FROM CRASHING. EVEN THOUGH THE TIRE WAS CLEARLY DEFECTIVE, FIRESTONE DECLINED TO ACCEPT ANY RESPONSIBILITY AND I WAS FORCED TO PAY FULL PRICE FOR ANOTHER TIRE. I CERTAINLY WONDER ABOUT THE OTHER THREE TIRES AND WHETHER THEY'RE SIMILARLY DEFECTIVE.
TL* THE CONTACT OWNS A 2002 TOYOTA 4RUNNER. WHILE BACKING INTO THE DRIVEWAY, THE CONTACT HEARD A THUMPING NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT EXITED THE VEHICLE AND DISCOVERED THE DRIVER SIDE FRONT WHEEL WAS DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
MY 2002 4RUNNER WAS PURCHASED BRAND NEW FROM TOYOTA IN NOVEMBER OF 2001. I LIVE IN NEW YORK SO IT DOES SNOW 2 OR 3 MONTHS OUT OF THE YEAR. IT HAS BEEN USED AS A SECOND VEHICLE TO PICK UP SUPPLIES AND THE LIKE, OTHERWISE IT IS RARELY USED. AT THIS TIME IT HAS APPROX. 139000 MILES. THE TRUCK WOULD NOT START AND I TOOK IT TO A MECHANIC. I WAS TOLD THERE IS AN EXTREME AMOUNT OF RUST UNDER THE VEHICLE, THE UNDERCARRIAGE, THE FRAME, THE GAS TANK, ETC. THE PROBLEM IS THE FUEL PUMP BUT BECAUSE OF SO MUCH RUST, REMOVING THE GAS TANK TO CHANGE THE FUEL PUMP MAY CAUSE DAMAGE TO THE COMPONENTS CONNECTING THE TANK TO THE FRAME OF THE VEHICLE. IT IS A SHAME THAT TOYOTA SELLS A VEHICLE THAT MAY NEED TO BE JUNKED DUE TO THE AMOUNT OF RUST IT HAS. I UNDERSTAND THAT MANY OTHER OWNERS HAVE THE SAME PROBLEM WITH THE 4RUNNER AND SOMETHING SHOULD BE DONE. I BOUGHT A 1999 CAMRY BRAND NEW PRIOR TO THE 4RUNNER AND I HAD IT FOR 12 YEARS BEFORE GIVING IT TO A FRIEND WHO STILL DRIVES IT TO THIS DAY AND IT HAS NO RUST. THE 4RUNNER RUNS GREAT ALL OF THE YEARS I HAVE OWNED IT BUT I AM BEING TOLD BY MY MECHANIC THAT IT IS POSSIBLE THE BODY OF MY TRUCK COULD FALL FROM THE FRAME. AT 139000 MILES THIS SHOULD NOT BE HAPPENING. TOYOTA SHOULD OFFER SOME KIND OF REPAIR TO THESE ISSUES. MY TRUCK LOOKS ALMOST BRAND NEW EXCEPT FOR SOME RUST ON THE FRONT AND REAR BUMPERS AND NOW I MAY HAVE TO JUNK IT. *TR
WHILE DRIVING DOWN THE INTERSTATE, THE VEHICLE LOST ALL POWER. THIS SITUATION COULD BE FATAL, AT HIGHWAY SPEEDS. LUCKILY, NOBODY WAS INJURED. FURTHER INVESTIGATION REVEALED A FAULTY RHEOSTAT IN THE THROTTLE BODY OF THE FUEL SYSTEM. THE RHEOSTATE FAILURE CAUSES THE BUTTERFLY VALVE TO CLOSE, THUS NOT LETTING ENOUGH AIR INTO THE INTAKE MANIFOLD. DUE TO THE LACK OF AIR, THE ENGINE "STALLS OUT", CAUSING THE VEHICLE TO DECELERATE VERY QUICKLY. REPLACEMENT OF THE THROTTLE BODY CORRECTED THE PROBLEM, WITH NO FURTHER INCICENTS OCCURING.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
I OWN A 2002 TOYOTA 4RUNNER WITH APPROXIMATELY 94,000 MILES. THE VEHICLE PRIMARY USE IS DRIVING LESS THAN 10 MILES A DAY OFF HIGHWAY. THE FOLLOWING ALARM LIGHTS CAME ON: BRAKE LIGHT, CHECK ENGINE LIGHT, VSC LIGHT, TRAC LIGHT, ABS LIGHT, AND THE SPEEDOMETER QUIT WORKING. THE VEHICLE WAS TAKEN TO MIKE CALVERT TOYOTA IN HOUSTON, TX TO DIAGNOSE THE PROBLEM. THEIR SCANNER WAS UNABLE TO IDENTIFY A CODE FOR THE PROBLEM. THE CONCLUSION WAS THAT THE ADS CONTROL MODULE (SKID CONTROL SENSOR) WAS AT FAULT AND THUS HAD TO BE REPLACED. THE ASSISTANT SERVICE MANAGER, GRANT MILES ADVISED ME NOT TO DRIVE THE VEHICLE UNTIL THE ADS CONTROL MODULE WAS REPLACED. THE COST FOR THE PARTS AND LABOR WAS QUOTED AS $2377.01. IT WOULD TAKE 3 TO 5 BUSINESS DAYS FOR THE PART TO BE ORDERED AND REPLACED. I HAD TO RENT A CAR FROM THE DEALERSHIP BECAUSE OF THE VEHICLE WAS DEEMED UNSAFE TO DRIVE AND BECAUSE OF THE LENGTHY REPAIR TIME. THE COST OF THE RENTAL CAR IS APPROXIMATELY $289.00. BECAUSE OF THE POSSIBLE SAFETY ISSUES WITH THE ADS CONTROL MODULE (SKID CONTROL SENSOR-PART # 8954035270), I AM REGISTERING THIS NOTIFICATION WITH THE NHTSA. *TR
2002 TOYOTA 4RUNNER FRONT END MAKES LOUD NOISES, WHEN GOING OVER HIGH BUMPS AND SOME STIFFNESS IN STEERING. *TS THE BATTERY NEEDED TO BE REPLACE DUE TO LITTLE OR NO FLUIDS, NOISES WERE COMING FROM THE FRONT END, THE SHOCK WERE LEAKING, AND TRANSMISSION FLUID WAS LEAKING. THE CONSUMER REQUESTED A REPLACEMENT OF THE FRONT SUSPENSION/LOWER BALL JOINTS AND THE LEAKING SHOCKS AT NO COST. *SC
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 TOYOTA 4RUNNER. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO LOSE POWER ABNORMALLY ACCOMPANIED BY THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE CONTACT LATER DISCOVERED THAT THE ALUMINUM RADIATOR AND THE BOLT THAT CONNECTED THE COOLANT AND TRANSMISSION FLUID TRANSFER WAS FAULTY CAUSING THE TWO FLUIDS TO COMBINE ABNORMALLY. THE CONTACT STATED SPOKE WITH SEVERAL MECHANICS THAT ADVISED HIM OF THAT THE TWO FLUIDS WERE COMBINING. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS UNAVAILABLE.
CHECK ENGINE LIGHT CAME IN, IT WAS DIAGNOSED AS A 770 SHIFT SOLENOID-E AND I WAS TOLD BY TWO DIFFERENT EXPERTS THAT MY TRANSMISSION WOULD NEED TO BE REPLACED. THE TOYOTA 4-RUNNER WAS PURCHASED IN JANUARY 2008 FROM FOLSOM LAKE TOYOTA WITH 89,000 MILES AND CURRENTLY HAS 95,500 MILES ON IT. THE ESTIMATE FOR REPAIR WAS $2,300.00. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
TL*- THE CONTACT OWNS A 2002 TOYOTA FOUR RUNNER AND THE SEAL AROUND ALL FOUR WINDOWS PEELED OFF. TOOK VEHICLEC TO THE CAR DEALERSHIP,AND THEY REPLACED AND REGLUED THE SEALS BACK TOGETHER MORE THAN ONCE, BUT THE PROBLEM RECURRED. THEWINDOWS HAVE BEEN REPAIRED ON FIVE OCCASIONS. THIS HAVE BEEN GOING ON FOR THE LAST FIVE YEARS. THE DEALER INFORMED THE CONTACT THAT THERE WAS NOTHING ELSE THEY COULD DO, AND THE WINDOWS WERE STILL COMING UNGLUED. EACH TIME THE VEHICLE WAS TAKEN FOR MAINTENANCE TO THE DEALER THE CONTACT WOULD ASK THEM TO REGLUE THE WINDOWS. THE FAILURE AND CURRENT MILEAGE WERE 72000.*AK
REAR VIEW MIRROR IS POSITIONED TO LOW FROM ROOF OF VEHICLE WHICH CREATES A SERIOUS BLIND SPOT. DRIVER IS OF AVERAGE HEIGHT ( 5'11" ) WHENEVER DRIVING AND TURNING TO THE RIGHT OR A SHARP CURVE TO THE RIGHT DRIVER HAS TO TILT HEAD OVER TO LOOK UNDER MIRROR TO LOOK FOR ON COMING TRAFFIC. DT
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
The contact owns a 2002 Toyota 4Runner. The contact stated while pulling the door handle to unlock the doors, the auto unlock function failed to unlock the doors. The contact had to press the unlock button to unlock the vehicle. The vehicle was taken to the dealer to be diagnosed and the dealer stated that a failure was not found. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 150,000.
DRIVER'S SEAT LEFT FRONT MOUNTING BOLT ATTACHMENT HAS FAILED. PROBLEM WAS FIRST NOTICED ON 15 MARCH 2016. VEHICLE WAS STATIONARY. AS I WAS SHIFTING AROUND TO GET SEATED I NOTICED A GRINDING SOUND COMING FROM BENEATH THE DRIVER'S SEAT. EVENTUALLY I OBSERVED THE LEFT FRONT MOUNT LIFTING SLIGHTLY OFF THE FLOOR. LATER, INVESTIGATING FURTHER (REMOVING THE PLASTIC COVERING) I WAS ABLE TO REMOVE THE MOUNTING BOLT'THERE IS NOTHING FOR THE BOLT TO ATTACH TO THAT I CAN SEE. WHATEVER HELD THE BOLT ORIGINALLY HAS BROKEN OFF AND IS NO LONGER VISIBLE OR SERVICEABLE. THIS IS A CRITICAL SAFETY CONCERN FOR ME; ALL THE MORE SO BECAUSE I WAS RECENTLY DIAGNOSED WITH THREE BULGING DISCS IN MY NECK AT THE SAN FRANCISCO VA MEDICAL CENTER ON 8 MARCH 2016. SHOULD I BE IN A COLLISION AND THE SEAT NOT PERFORM AS INTENDED, I COULD POTENTIALLY BE PARALYZED. THIS IS A SAFETY CONCERN. TOYOTA SHOULD BE REQUIRED TO PERFORM A SAFETY RECALL FOR THIS PROBLEM.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
I WAS AT A FULL STOP, BEHIND A LINE OF CARS, AT A RED LIGHT, ON A CITY STREET. A JEEP LIBERTY SUV REAR-ENDED ME AT APPROXIMATELY 30 MPH, PUSHING ME INTO THE CAR IN FRONT OF ME, AND TOTALING MY VEHICLE. MY SHOULDER BELT DID NOT LOCK IN PLACE, CAUSING ME TO HIT, AND CRACK, THE WINDSHIELD, WITH THE LEFT FRONTAL ASPECT OF MY SKULL, RESULTING IN A CONCUSSION. THE DRIVER OF THE VEHICLE THAT RAN INTO ME, WAS TAKEN BY AMBULANCE TO THE HOSPITAL. WHILE MY CAR WAS AT THE COLLISION REPAIR CENTER, BEFORE IT WAS TAKEN TO SALVAGE, I WENT TO GATHER MY BELONGINGS THAT WERE INSIDE MY 4RUNNER. AT THE RECOMMENDATION OF MY LOCAL TOYOTA DEALER SERVICE MANAGER, I REPEATEDLY TESTED BOTH THE DRIVER, AND FRONT PASSENGER SHOULDER BELTS, BY ABRUPTLY AND RAPIDLY PULLING ON THEM. THE DRIVER SIDE BELT ONLY LOCKED IN PLACE ONCE, DURING APPROXIMATELY 10 TRIALS. THE PASSENGER SHOULDER BELT LOCKED IN PLACE EVERY TIME.
IN OCTOBER '02 I WAS INVOLVED IN A FRONTAL COLLISION WITH ANOTHER VEHICLE THAT WAS TURNING FROM SOUTH TO WEST AS I WAS TRAVELLING NORTH. MY VEHICLE ENDED UP COLLIDING WITH THE OTHER VEHICLE AT ITS PASSENGER FRONT AXLE AND MY DRIVER SIDE FRONT END. AS CONTACT OCCURRED, I HAD MY WHEELS TURNED HARD TO THE RIGHT THUSLY CAUSING MY VEHICLE TO GRADUALLY WHIP THE BACK END AROUND CAUSING A SIDE IMPACT AS WELL. THE OTHER VEHICLE WAS PUSHED NORTHWARD APPROX. 15-25 FEET BEFORE THE COLLISION CAME TO AN END. BOTH VEHICLES WERE DISABLED IN THIS OCCURRENCE WITH DAMAGE TO THE PASSENGER SIDE AND FRONT ENGINE COMPARTMENT OF THE OPPOSING VEHICLE. AND, DAMAGE TO THE FRONT END, BOTH SIDES, LEFT REAR WHEEL, AND FRONT ENGINE COMPARTMENT OF MY VEHICLE. THE OPPOSING VEHICLE WAS TOTALLED OUT AND MY VEHICLE HAS INITIAL ESTIMATES IN THE $16,000-$17,000 PRICE RANGE. TO MY COMPLAINT, THREE THINGS HAPPENED THAT BROUGHT ME GREAT CONCERN. FIRST, AS I WAS TRYING TO AVOID THE COLLISION WITH THE OTHER VEHICLE BY APPLYING MY BRAKES AND TURNING MY WHEELS, THE LEFT REAR TIRE SLIPPED OFF OF THE FRAME OF THE WHEEL INSTANTLY DEFLATING LEAVING ME WITH ONLY ONE GOOD TIRE TO BRAKE ON. SECOND, UPON CONTACT WITH THE OTHER VEHICLE, MY SEATBELT DID NOT LOCK OUT CAUSING ME TO BE JETTISONED UP OUT OF MY SEAT AND FORWARD INTO THE FRAMEWORK WHERE THE ROOF, FRONT WINDSHIELD, AND DRIVER'S SIDE WINDOW COME TOGETHER. HEAD, NECK, AND HIGH SPINAL INJURIES OCCURRED. THIRDLY, THE AIR BAGS AT NO TIME DEPLOYED. SPEED ESTIMATES UPON IMPACT WERE APPROX. 30MPH. UPON DOING RESEARCH, I HAVE COME TO FIND THAT MOST AIR BAGS ARE SET TO DEPLOY IN ACCIDENTS WHERE MORE THAN 50% OF THE FRONT END HAS DAMAGE AND THE SPEED OF THE VEHICLE IS SOMEWHERE BETWEEN 12-18MPH. I THOUGHT GOING INTO THE PURCHASE OF THIS VEHICLE I WAS MAKING A WISE DECISION BOTH IN TERMS OF VALUE AND SAFETY PERFORMANCE. I THOUGHT WRONG!
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
DT: ITHE CONTACT HAD 2002 TOYOTA 4-RUNNER SERVICED AT DEALERSHIP BECAUSE OF BRAKE PROBLEMS AND THE ABS LIGHT WAS ON. HAD BRAKE PROBLEMS SEVERAL TIMES ,AND HAD VEHICLE SERVICED SEVERAL TIMES. THE CONTACT TOLD DEALERSHIP WHEELS KEPT LOCKING , AND SHE DID NOT FEEL SAFE DRIVINGTHE VEHICLE. DEALERSHIP LEFT PARTS OFF THE BRAKES. THE CONTACT FOUND THE PARTS IN TRUNK. TOOK VEHICLE BACK TO THE DEALERSHIP WHO SAID IT HAPPEND BECAUSE BRAKE FLUID LEAK. ALSO, A TAIL LIGHT WAS OUT. THE CONTACT'S VEHICLE WAS INVOLVED IN AN ACCIDENT TWO WEEKS AGO, DID NOT HIT ANYONE. WAS GOING SOUTH AND ENDED UP GOING WEST. THE WHEELS LOCKED, AND VEHICLE WENT COMPLETELY TO THE RIGHT, HIT THE SHOULDER, AND FLIPPED OVER. THE CONTACT SUSTAINED INJURIES. A POLICE REPORT WAS TAKEN. THE CONTACT WORE SEAT BELTS, AND WAS TRAVELING 55 MPH. THE ROADS WERE CLEAR AND DRY. THE MANUFACTURER HAS NOT BEEN CONTACTED. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .