Owner-reported complaints naming the interior system, filed with NHTSA
Data refreshed
Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2004 Toyota 4Runner submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 21 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
RUST ON THE FRAME INCLUDING THE REAR BUMPER, CRACK IN THE DASHBOARD FROM DRIVERS SIDE OVER TO THE CENTER OF CAR. DRIVERS SEAT EXCESSIVE MOVEMENT AT ATTACHMENT BETWEEN SEAT BACK AND BASE ON EXTERNAL PORTION OF SEAT. THE VEHICLE WAS PARKED AT VARIOUS TIMES WHEN INSPECTED. REPAINTED RIMS THAT PAINT HAD FLAKED AND PEELED.
DRIVERS SEAT ON TOYOTA 4 RUNNER, WHEN ADJUSTED AND LOCKED IN PLACE, HAS WAY TOO MUCH LATERAL MOVEMENT. THE SEAT "ROCKS" FROM SIDE TO SIDE APPROXIMATELY 1-2 INCHES. IT IS MOST NOTICEABLE WHEN YOU ARE STRAPPED INTO THE SEAT, WITH THE SEAT BELT ON AND SEAT LOCKED IN PLACE. I HAD MY INDEPENDENT MECHANIC CHECK THE SEAT TO MAKE SURE IT WAS SECURELY BOLTED/FASTENED TO THE FRAME OF THE VEHICLE. HE TOLD ME IT WAS, BUT THAT THE PROBLEM WAS ACTUALLY THE SEAT FRAME, AND THAT THE WORD HE WAS GETTING IS THAT TOYOTA MAYBE INSTITUTING A SAFETY RECALL SOON. THIS IS A SERIOUS SAFETY HAZARD. IN THE EVENT OF A COLLISION OR ACCIDENT, I AM CERTAIN THE SEAT WILL NOT STAY IN PLACE, PUTTING THE DRIVER AT SERIOUS RISK OF HARM OR EVEN DEATH. *TR
ON JUNE 20, 2013 APPROX. 10:30-11:00 AM, WALKED IN GARAGE ATTACHED TO HOUSE NOTICE SMELL OF BURN, OPENED DRIVER DOOR AND DISCOVERED THAT THE FRONT PASSENGER DOOR COMPLETELY BURN, FRONT PASSENGER SEAT BURN, PASSENGER SUNVISOR BURNED, CARPET BURNED. NO PREVIOUS PROBLEMS OR TECHNICAL ISSUES, AUTO CHECK UPS DAILY.....CONTACTED INSURANCE CO. AND NOW THEIR SAYING IT MAY BE FIXABLE OR TOTALED. WOULD APPRECIATE ANY ASSISTANCE IN THIS MATTER [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
DRIVERS DOOR LATCH MECHANISM WOULD NOT PERMIT DRIVER TO EXIT THE VEHICLE. DOOR WOULD NOT UNLOCK, THOUGH ALL ELECTRIC AND MANUAL ACTIONS TO UNLOCK THE DOOR APPEAR TO WORK, LATCH HANDLE WOULD NOT MOVE. THIS CONDITION WAS NORMAL FOR THE VEHICLE WHEN NEW IF THE DOOR WAS LOCKED. ALL OTHER DOORS IN THE VEHICLE WOULD OPEN FROM THE INSIDE IF LOCKED. DRIVERS DOOR LATCH FAILED PROHIBITING DRIVER FROM EXITING THE CAR AND WAS REPLACED. REPLACEMENT LATCH WOULD PERMIT EMERGENCY EXIT FROM THE VEHICLE IF THE LOCK WAS ACTIVATED. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE FRONT DRIVER SEAT WOULD NOT ATTACH TO THE MECHANICAL RAIL PROPERLY AND AS A RESULT, PIECES OF FOAM FROM THE BOTTOM OF THE SEAT CUSHION WERE BECOMING STUCK WITHIN THE FRAME RAIL TRACKS. THE DEALER WAS NOTIFIED OF THE FAILURE YET THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
I HAVE A 2004 TOYOTA 4 RUNNER AND I TOOK IT IN WHEN IT WAS NEW FOR THE FRONT DRIVER SEAT. WHERE THE SEAT CONNECTS TO THE BACK WHEN YOU STOP OR START THE HINGE OR TRACK HAS CONSIDERABLE PLAY IN IT AND YOU FEEL A CLUNK EVERY TIME. THEY REPLACED THE SEAT BUT THE PROBLEM CAME BACK. I REPEATEDLY ASK TOYOTA IF THIS PRESENTS AND DANGER IN THE EVENT OF AN ACCIDENT SINCE THERE IS SO MUCH PLAY IN THE SEAT. THEY TOLD ME THERE IS NO SAFETY CONCERN. IN LIGHT OF TOYOTA'S TRACK RECORD FOR LYING I'M NOW MORE CONCERNED AND WANT TO KNOW IF THIS IS AN ISSUE. MANY 4 RUNNER OWNERS EXPERIENCE THE SAME THING. SHOULD I BE CONCERNED? *TR
FRONT DRIVER SIDE DOOR WILL NOT UNLOCK WITH REMOTE, KEY, INSIDE LATCH, ETC. DOOR WILL MAKE SOUNDS WHEN ELECTRICAL LOCKS ARE PUSHED, SO IT IS NOT LIKELY THE ACTUATOR (WHICH HAS ALSO BEEN A PROBLEM IN THIS MAKE AND MODEL). INTERNET RESEARCH HAS SHOWN THAT THERE IS A COMPONENT WITHIN THE LATCH, A SPRING OF SOME VARIETY, THAT BREAKS AND/OR FALLS DOWN INTO THE DOOR COMPARTMENT. CONTACTED DEALER WHO WAS VERY BUSY AND HAD NEVER HEARD OF SUCH A PROBLEM, BUT WE COULD BRING IT IN AND FOR 85 DOLLARS/HR, THEY WOULD LOOK AT IT AND SEE. WELL, WE ARE NOT EVEN ABLE TO GET THE DOOR OPEN. IF A CRASH WERE TO HAPPEN, SOMEONE COULD GET STUCK INSIDE, AS CURRENTLY ONE HAS TO CRAWL FROM DRIVER SIDE TO PASSENGER SIDE TO EXIT VEHICLE. I FEEL THIS IS A MANUFACTURING DEFECT, ESPECIALLY WITH THE NUMEROUS SIMILAR COMPLAINTS ONLINE, THAT SHOULD BE RECALLED AND FIXED AT THE MANUFACTURER'S EXPENSE.
I OWN A 2004 TOYOTA 4RUNNER. DUE TO POOR DESIGN DRIVERS SEAT FRAME HAS COLLAPSED. THIS IS A VERY COMMON PROBLEM FOR 2003-2005 4RUNNERS ACCORDING TO MY LOCAL TOYOTA DEALER. SO MUCH SO THAT TOYOTA HAS SEVERAL SERVICE BULLETINS ISSUED REGARDING THE MATTER. I HAD BEEN DRIVING WITH IT BROKEN FOR SEVERAL MONTHS BEFORE REALIZING THE PROBLEM. HAD I BEEN IN AN ACCIDENT WITH THE FRAME BROKEN, THE SEAT WOULD HAVE OFFERED ZERO SUPPORT AND IT'S FAILURE COULD HAVE RESULTED IN DEATH IN AN OTHERWISE SURVIVABILITY ACCIDENT. *TR
DRIVERS SEAT MOVES WHILE DRIVING, WHEN SLOWING DOWN OR TURNING. IT SOUNDS LIKE A CLICKING NOISE AND FEELS LIKE A SHIFT FORWARD OR BACK. THIS HAS BEEN THERE SINCE PURCHASE AND DEALER HAS NO FIX. *TR
SEAT BELT HOUSING IS BROKEN, CAN'T USE BELT. DOOR LOCKS DO NOT WORK, PERSON MAY GET LOCKED IN VEHICLE IF INVOLVED IN ACCIDENT. *TR
TL* - THE CONTACT STATED THAT ALL OF THE DOOR LOCK MODULES FAILED AND HE WAS UNABLE TO OPEN OR LOCK THE DOOR LATCH. THE DRIVER'S FRONT MODULE FAILED AT 38,000 MILES, AND THE PASSENGER'S FRONTAND REAR MODULE FAILED AT 48,000. THE CONTACT HAD THE DRIVER'S DOOR LOCK MODULE REPAIRED. THE DEALER DIAGNOSED THE PROBLEM AS THE A FAILURE IN THE MODULES. THE DEALER AGREEDE TO PAY FOR THE PARTS ON THE PASSENGER FRONT AND REAR DOORS, LEAVING THE LABOR COSTS TO BE COVERED BY THE CONTACT.*AK UPDATED 01/28/07. *JB
DASH LIGHTS ARE ON ALL THE TIME MAKING IT HARD TO KNOW IF YOU HEADLIGHTS ARE ON OR NOT. HAVE DRIVEN SEVERAL TIMES AT NIGHT IN LIGHTED AREAS THINKING MY HEADLIGHTS WERE ON WHEN INDEED THEY WERE NOT. *NM
DT: ONTACT STATES THE DRIVER'S LUMBART SECTION OF THE SEAT IS LOOSE. WHEN YDRIVING AND STOPPING Y CAN FEEL THE FRONT SECTION OF THE SEAT MOVING. AND WHEN TURNING LEFT OR RIGHT CAN FEEL THE SEAT MOVING. THIS HAPPENS ALL OF THE TIME. HE HAS TAKEN IT TO THE DEALERSHIP TWICE AND BOTH TIMES THEY SAID IT IS WORKED AS DESIGNED. HE NOTICED THIS ON 6-30-05. THE DEALERSHIP DID COMPARE THE PROBLEM TO A 2005 TOYOTA FORERUNNER AND SAID THE SAME PROBLEM WAS HAPPENING WITH THE 2005 MODELS BUT THEY COULD NOT DO ANYTHING UNTIL TOYOTA COMES OUT WITH A SERVICE BULLETING OR A RECALL. HE HAS TALKED TO TOYOTA AND THEY GAVE HIM A CLAIM NUMBER AND SAID SOMEONE SHOULD GET BACK WITH HIM ON OR AROUND THE 21ST. OF JULY 05.*AK
THE DRIVER'S SEAT MOVES (OR ROCKS) WHILE DRIVING. THE LOCAL DEALER ASSURES ME THAT THE DEFECT IS NOT A SAFETY ISSUE, YET I DON'T FEEL COMFORTABLE DRIVING THE CAR. THIS IS AN ONGOING PROBLEM.
I AM THE OWNER OF A 2004 TOYOTA 4-RUNNER SE, THE DRIVER'S SEAT IS CONSTANTLY CLICKING AND SHIFTING UPON ACCELERATION, BRAKING AND TURNING. THE TECHNICIAN'S AT THE DEALER SAY IT IS OPERATING AS DESIGNED AND THEY ALL DO IT. THE CAR HAS 7500 MILES ON IT AND HAS BEEN TO THE DEALER 2 TIMES FOR THE SAME AND IT IS GOING BACK AGAIN FOR IT ON 5/27/05. I FEEL IF IT MOVING THIS MUCH WITH SUCH LOW MILEAGE WHAT WILL IT BE DOING IT A COUPLE OF YEARS FROM NOW. I FEEL IT IS DANGEROUS BECAUSE SOMETIME THE SEAT WILL ACTUALLY MOVE BACK A NOTCH WHILE ACCELERATING AND ALMOST CAUSE ME TO LOOSE CONTROL OF THE VEHICLE WHILE STEERING AROUND A CAR THAT HAD PULLED OUT IN FRONT OF ME. AS FOR THE ROTTEN EGG SMELL I ALSO GET THAT WHEN THE WINDOWS ARE OPEN MOSTLY AND IT IS VERY ANNOYING AS IS THE DRONNING OF THE DRIVETRAIN OR DIFFERENTIAL UPON ACCELERATION, THAT I HOPE WILL BE ADDRESSED AT THE NEXT SERVICE DATE ABOVE. I THINK TOYOTA SHOULD BE ABLE TO REPAIR A LOOSE SEAT IT IS RIDICULOUS WITH ALL THE TECHNOLOGY OUT THEIR THAT THERE IS NO REPAIR FOR SUCH A SIMPLE PROBLEM.
DRIVER'S DOOR WILL NOT OPEN. DOOR LOCKED IN LOCK POSITION, WILL NOT UNLOCK USING THE KEY OR MANUAL SWITCH INSIDE OF VEHICLE. UNABLE TO EXIT DRIVER'S DOOR. TOOK VEHICLE TO TOYOTA DEALER, AWAITING WORD ON REPAIR. *AK
THE DRIVER'S SEAT POPS AND MOVES WHEN BRAKING OR TURNING CURVES (ESPECIALLY WHEN MAKING RIGHT TURNS). IT APPEARS TO BE COMING FROM THE BOTTOM OF THE SEAT AND AROUND THE FRONT "THIGH" PORTION OF THE SEAT.*AK
PROBLEMS WITH DRIVER SEAT MOVING AND MAKING NOISES DURING DRIVING ON 2004 TOYOTA 4RUNNER. IT IS A DESIGN FLAW, AND TOYOTA WILL NOT RECALL.*AK
PROBLEMS WITH THE BOTTOM OF THE SEATS MOVING AROUND AS IF NOT IN THE LOCKED POSITION. THE VEHICLE ACCELERATED UP TO 5 MPH ALTHOUGH THE CONSUMER'S FOOT WAS NOT ON THE ACCELERATOR. AT TIMES WHILE SHIFTING FORM DRIVE TO NEUTRAL AND THEN REVERSE, THE ENGINE COULD BE HEARD REVVING UP THEN THE VEHICLE WOULD JERK BACKWARDS. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO TEST DROVE THE VEHICLE. THE TECHNICIAN CONCLUDED THAT THE VEHICLE WAS PERFORMING AS DESIGNED AND REFUSED TO PROVIDE FURTHER ASSISTANCE. *NM
I HAVE A NEW TOYOTA 4 RUNNER SR5 PURCHASED IN APRIL 2004. THE DRIVERS SEAT IS LOOSE AND MOVES BACK AND FORTH WHEN YOU STEP ON THE BREAK OR GAS PEDDLE. THE SERVICE DEPARTMENT AT DAYTON TOYOTA HAS TOLD ME THAT IT IS A NORMAL CONDITION AND THERE IS NO REPAIR AVAILABLE. HE SHOWED ME OTHER 4 RUNNERS ON HIS LOT WITH THE SAME PROBLEM. I FIND IT VERY HARD TO BELIEVE THAT THESE VEHICLES CAN BE SOLD IN THIS CONDITION. *AK
DURING THE DAY INSTRUMENT PANEL IS NOT WELL LIT, CAUSING POOR VISIBILITY OF THE SPEEDOMETER AND WARNING INDICATORS. *AK *MR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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