AIR BAGS:SIDE/WINDOW
2004 Toyota 4Runner
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 678 NHTSA owner-reported complaints for the 2004 Toyota 4Runner, most frequently naming the body & structure, suspension and brakes categories. 2 safety recalls have been issued covering this model year; 2 NHTSA investigations name it; and 235 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Nov 2019 | 5 | 523 |
| Dec 2019 | 3 | 526 |
| Jan 2020 | 6 | 532 |
| Feb 2020 | 4 | 536 |
| Mar 2020 | 4 | 540 |
| Apr 2020 | 4 | 544 |
| May 2020 | 4 | 548 |
| Jun 2020 | 5 | 553 |
| Jul 2020 | 2 | 555 |
| Aug 2020 | 3 | 558 |
| Sep 2020 | 3 | 561 |
| Oct 2020 | 11 | 572 |
| Nov 2020 | 4 | 576 |
| Dec 2020 | 4 | 580 |
| Jan 2021 | 2 | 582 |
| Feb 2021 | 1 | 583 |
| Mar 2021 | 4 | 587 |
| Apr 2021 | 2 | 589 |
| May 2021 | 2 | 591 |
| Jun 2021 | 3 | 594 |
| Jul 2021 | 5 | 599 |
| Aug 2021 | 2 | 601 |
| Sep 2021 | 4 | 605 |
| Oct 2021 | 4 | 609 |
| Nov 2021 | 2 | 611 |
| Dec 2021 | 1 | 612 |
| Jan 2022 | 3 | 615 |
| Mar 2022 | 4 | 619 |
| Apr 2022 | 2 | 621 |
| May 2022 | 3 | 624 |
| Jun 2022 | 4 | 628 |
| Jul 2022 | 2 | 630 |
| Aug 2022 | 4 | 634 |
| Sep 2022 | 1 | 635 |
| Oct 2022 | 2 | 637 |
| Nov 2022 | 1 | 638 |
| Jan 2023 | 2 | 640 |
| Feb 2023 | 3 | 643 |
| Mar 2023 | 1 | 644 |
| Apr 2023 | 1 | 645 |
| Jul 2023 | 1 | 646 |
| Aug 2023 | 1 | 647 |
| Oct 2023 | 3 | 650 |
| Nov 2023 | 4 | 654 |
| Dec 2023 | 2 | 656 |
| Feb 2024 | 2 | 658 |
| Mar 2024 | 1 | 659 |
| May 2024 | 1 | 660 |
| Jun 2024 | 1 | 661 |
| Jul 2024 | 1 | 662 |
| Aug 2024 | 1 | 663 |
| Sep 2024 | 2 | 665 |
| Oct 2024 | 2 | 667 |
| Feb 2025 | 2 | 669 |
| Apr 2025 | 1 | 670 |
| Jun 2025 | 1 | 671 |
| Jul 2025 | 1 | 672 |
| Aug 2025 | 4 | 676 |
| Dec 2025 | 1 | 677 |
| Jun 2026 | 1 | 678 |
What owners report
Complaints grouped by the component NHTSA recorded
- Body & structure31038.9%
- Suspension11314.2%
- Brakes8210.3%
- Driver assistance455.6%
- Engine435.4%
- Airbags374.6%
- Steering324.0%
- Powertrain (other)273.4%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
2 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govVEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Frame corrosion
On August 7, 2018, the Office of Defects Investigation (ODI) received a defect petition from Mr. Gary Weinreich alleging premature frame corrosion failure in model year (MY) 2002 - 2006 Toyota 4Runner vehicles. The petitioner based his request upon a corrosion-related front suspension failure he experienced in his MY 2005 Toyota 4Runner, a class action lawsuit settlement involving other Toyota products, and other complaints of underbody corrosion in Toyota 4Runner vehicles that he found in NHTSA?s online complaint database. The petitioner submitted a complaint to NHTSA documenting his experience (NHTSA ID 11098055). On August 17, 2018, ODI opened DP18-002 to evaluate the petitioner?s request. ODI?s evaluation included information provided by the petitioner regarding his vehicle, facts related to the class action lawsuit cited by the petitioner, and consumer complaint data received by NHTSA regarding underbody corrosion in third and fourth-generation Toyota 4Runner vehicles.The undercarriage of the petitioner?s vehicle exhibited severe corrosion damage indicative of seawater immersion. The vehicle?s service history shows that concerns with underbody corrosion were first noted by a Toyota dealer in a multi-point vehicle inspection performed on April 28, 2011. The invoice for that inspection noted ?severe and excessive amount of rust on the undercarriage and on the drive shaft transmission.? Two years later, on October 21, 2013, another multi-point inspection by a Toyota dealer observed further progression of underbody corrosion damage, noting: ?rust on shocks/struts and other components,? ?rust on exhaust system,? ?both splash shields severely rusted,? and ?undercarriage very rusty.? On July 17, 2017, approximately 10 months prior to experiencing the suspension failure incident, an independent repair facility performing routine oil change and brake maintenance informed the Petitioner of a concern with ?excessive frame corrosion? on his vehicle. The service history, severe general corrosion damage, failure age, and environment do not support the petitioner?s allegation of premature corrosion failure.ODI?s analysis of NHTSA complaint data identified fifteen incidents of front lower control arm failure in fourth-generation Toyota 4Runner sport utility vehicles. Two of the failures, including the petitioner?s vehicle, involve vehicles operated in ocean front communities with continuous exposure to aerosolized marine salts and potential exposure to seawater immersion. The remaining thirteen failures all involved vehicles owned or previously registered in states with the greatest use of deicing salts to treat road surfaces in winter months (?Salt states?). On average, the front lower control arm failures occurred after 13.1 years in service in highly corrosive environments. The failure ages and environments do not support the petitioner?s allegation of premature corrosion failure. NHTSA is authorized to issue an order requiring notification and remedy of a defect if the Agency?s investigation shows a defect in design, construction, or performance of a motor vehicle that presents an unreasonable risk to safety. 49 U.S.C. ?? 30102(a)(9), 30118. Since the information before the Agency is not indicative of a vehicle-based defect, it is unlikely that any investigation opened because of granting this petition would result in an order concerning the notification and remedy of a safety-related defect. Therefore, upon full consideration of the information presented in the petition and the potential risks to safety, the petition is denied. The denial of this petition does not foreclose the Agency from taking further action if warranted or the p
Unintended and Uncontrolled Acceleration
On February 16, 2010, NHTSA's Office of Defects Investigation (ODI) opened RQ10-003 to determine whether the scope of prior Toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, Toyota recalls 07E-082, 09V-388, 10V-017, and 10V-023.NHTSA also requested information regarding potential electronic causes of unintended acceleration in Toyota and Lexus vehicles.I. Pedal Interference from Floor mats, Carpet Covers and Plastic Pads in Carpets.During the RQ10-003 investigation, ODI reviewed a large volume of documents to assess whether additional vehicles should be recalled.Following the agency's analysis, NHTSA requested that Toyota recall additional vehicles.Toyota complied with the agency's request.The details of these recalls are set forth more fully in Toyota's reports to NHTSA pursuant to 49 CFR Part 573.These recalls are as follows:Recall 11V-112: (1) model year (MY) 2004-2006 Toyota Highlander and Highlander Hybrid; and, (2) MY 2004-2007 Lexus RX330,RX350, and RX400h (hybrid model). The total estimated population under this recall is 769,379 vehicles.This recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). Recall 11V-113: (1) MY 2003-2009 through 2009 Toyota 4Runner; (2) MY 2006-2010 Toyota RAV4; and, (3) MY 2008-2011 Lexus LX570.The total estimated population under this recall is 1,381,000 vehicles.This recall supplements recall 09V-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.Recall 11V-115: (1) MY 2006-2007 Lexus GS300 (all wheel drive vehicles); and, (2) MY 2006-2007 Lexus GS350 (all wheel drive vehicles). The total estimated population under this recall is 19,647 vehicles.This recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.II. Potential Electronic Causes of Unintended Acceleration.After NHTSA opened RQ10-003, NHTSA launched a ten-month study of potential electronic causes of unintended acceleration in Toyota vehicles.NHTSA launched the study in the spring of 2010 in light of concerns aired in Congressional hearings.NHTSA enlisted engineers at the National Aeronautics and Space Administration (NASA) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in Toyota vehicles.That study has concluded.Two reports are associated with the study and are available on NHTSA's website.NASA's report is entitled Technical Support to the National Highway Traffic Safety Administration (NHTSA) on the Reported Toyota Motor Corporation (TMC) Unintended Acceleration (UA) Investigation, NESC Assessment No. TI-10-00618 (Jan. 18, 2011).NHTSA's report is entitled Technical Assessment of Toyota Electronic Throttle Control (ETC) Systems (Feb. 2011).Both reports should be read in conjunction with each other. As stated in its report, NASA did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. NHTSA did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by Toyota's recalls. This RQ is closed.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
I was informed by my mechanic that my vehicle has extensive rust and corrosion on the vehicle frame.I understand there was a recall on this issue by Toyota but did not include this model year. This issue affects not only driver safety but also resale value.
- NHTSA ID
- 11744022
- Incident
- May 27, 2026
What component or system failed or malfunctioned, and is it available for inspection upon request? Response: Frame, Suspension, Airbags / Yes it is available for inspection. How was your safety or the safety of others put at risk? Response: Safety was put at risk due to frame & suspension failure due to severe rust. Also due to failure of deployment of AirBags. Rusted Frame Failure subsequently caused safety of Injured Party and other motorists to be at risk due to the Injured Party’s 4Runner to dart across oncoming lane of traffic with no warning other than a swaying motion felt immediately before losing control. Once the Injured Party lost control of the 4Runner it crossed into oncoming traffic, progressing into the drainage ditch on the oncoming traffic side of highway. Once the 4Runner impacted the drainage ditch at a 90° angle, the 4Runners momentum dispersed by causing the 4Runner to overturn 3 times landing on its wheels in the adjoining field. Has the problem been reproduced or confirmed by a dealer or independent service center? Repaonse: Independent Service Center has confirmed the problem with the Rusted Frame, Rusted Suspension, and Air Bag failure. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Response : Yes Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Repaint: No warning lamps prior to failure. Symptoms indicative of failure were an unknown minor swaying sensation while driving. Injured party was under the impression that there may have been a tire low on air, which was discovered to be incorrect later.
- NHTSA ID
- 11707650
- Incident
- Dec 28, 2025
The body frame on this vehicle is almost completely rushed out. I don’t know what to do. If I should have the frame replaced I know there’s been a couple recalls on similar Toyota models.
- NHTSA ID
- 11684174
- Incident
- Aug 21, 2025
The contact owns a 2004 Toyota 4Runner. The contact stated that while the vehicle was in for service, the independent mechanic discovered rust on the front driver's side subframe. Additionally, the subframe had developed holes due to rust. The cause of the failures was not yet determined, and the vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 120,000.
- NHTSA ID
- 11683937
- Incident
- Aug 29, 2023
- Mileage
- 120,000 mi
The contact owns a 2004 Toyota 4-Runner. The contact stated that the frame was severely rusted. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 108,000.
- NHTSA ID
- 11681545
- Incident
- Aug 19, 2025
- Mileage
- 108,000 mi
2004 Toyota 4Runner SR5 - Frame rust: currently not drivable due to complete breakage from the rust. Driving 2 hours home on the highway I almost lost control, pressing/releasing the brake and/or gas pulls the steering side to side and sways the truck (fish tail) due to damage from the frame rust/breaking. There is no control of the rear end. Truck was in great condition prior to the frame snapping. Vehicle has been inspected by multiple mechanics (including Firestone, Welding/fabricating Auto Repair shops and small owned mechanic shops), possibly won’t be able to weld due to the amount of rust. Firestone won’t perform any service if the vehicle needs to go in the air (tires, oil..etc) due to frame rust. This has been a huge problem with Toyota, they addressed other models around the same year but excluded the 4Runner for unknown reasons. The dealership will not address the issue unless instructed by corporate. This problem jeopardized my safety and the safety of others around while I was driving at highway speeds, there was no warning when it occurred. Vehicle is available for inspection any time, as it currently is not going anywhere without a tow.
- NHTSA ID
- 11679499
- Incident
- Jul 27, 2025
Rusting frame, no specific incident date. Used today’s date.
- NHTSA ID
- 11676481
- Incident
- Jul 27, 2025
Frame rust. Huge problems on the 4th gen 4runners. Can't believe there's not a recall on this issue.
- NHTSA ID
- 11669616
- Incident
- Jan 1, 2025
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
STRUCTURE:BODY
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
STRUCTURE:BODY
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
STRUCTURE:BODY
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
STRUCTURE:BODY
Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.
STRUCTURE:BODY
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.
STRUCTURE:BODY
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2026 | 7 | 1 | 0 | — |
| 2025 | 54 | 1 | 0 | 49.7 |
| 2024 | 8 | 1 | 0 | — |
| 2023 | 30 | 1 | 0 | 51.7 |
| 2022 | 39 | 3 | 0 | 58.8 |
| 2021 | 34 | 1 | 0 | 51.1 |
| 2020 | 31 | 1 | 0 | 44.0 |
| 2019 | 64 | 4 | 0 | 58.1 |
| 2018 | 58 | 5 | 0 | 56.9 |
| 2017 | 36 | 5 | 1 | 63.7 |
| 2016 | 78 | 8 | 1 | 65.4 |
| 2015 | 86 | 9 | 1 | 59.1 |
| 2014 | 77 | 7 | 1 | 59.4 |
| 2013 | 36 | 6 | 1 | 57.3 |
| 2012 | 96 | 8 | 1 | 58.8 |
| 2011 | 163 | 10 | 1 | 57.4 |
| 2010 | 145 | 12 | 1 | 56.6 |
| 2009 | 22 | 6 | 1 | 60.0 |
| 2008 | 96 | 5 | 1 | 58.6 |
| 2007 | 154 | 5 | 1 | 53.2 |
| 2006 | 380 | 5 | 2 | 60.0 |
| 2005 | 424 | 5 | 2 | 56.6 |
| 2004Viewing | 678 | 2 | 2 | 53.0 |
| 2003 | 695 | 3 | 2 | 53.5 |
| 2002 | 224 | 3 | 1 | 55.7 |
| 2001 | 185 | 3 | 0 | 49.9 |
| 2000 | 483 | 2 | 0 | 49.0 |
| 1999 | 330 | 2 | 0 | 51.2 |
| 1998 | 250 | 4 | 0 | 52.1 |
| 1997 | 261 | 4 | 0 | 55.1 |
| 1996 | 161 | 5 | 0 | 54.3 |
| 1995 | 172 | 4 | 1 | 59.2 |
| 1994 | 64 | 4 | 2 | 63.2 |
| 1993 | 51 | 3 | 2 | 59.9 |
| 1992 | 53 | 3 | 2 | 60.1 |
| 1991 | 43 | 2 | 4 | 55.7 |
| 1990 | 78 | 2 | 4 | 65.1 |
| 1989 | 6 | 1 | 1 | — |
| 1988 | 9 | 1 | 0 | — |
| 1987 | 5 | 0 | 0 | — |
| 1986 | 8 | 0 | 0 | — |
| 1985 | 2 | 0 | 0 | — |
| 1984 | 2 | 0 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.