2024 Toyota 4Runner

I purchased two of these car seats at Walmart. The worked fine until the girls grew enough to sit forward facing. The method of snaking the latch strap around these makes it impossible to properly tighten. The seats remain loose and cannot be safely used. I am retired from Law Enforcement and I am familiar with the proper way to secure car seats. I sent a detailed email to BabyTrend. They have not responded. Purchase & Product Verification Details: Manufacturer & Model: Baby Trend Hybrid SI 3-in-1 Combination Booster Car Seat Model Number: FB49E13B Unit 1 Serial Number: FB 49 00693 FF 000051 (Manufactured: 04/23/2025) Unit 2 Serial Number: FB 49 00090 FF 000818 (Manufactured: 04/16/2025) Purchased At: Walmart Supercenter #2055, 344 Loudon Rd, Concord, NH 03301 Purchase Date & Time: January 10, 2026 at 3:49 PM Receipt TC / Barcode #: 5204 5991 8017 7887 8034 0 Walmart Item / UPC #: 090014036840 Quantity & Price: 2 units @ $99.88 each (Subtotal: $199.76) Safety Concern & Technical Defect Description: As a retired law enforcement officer with 7 years of experience investigating motor vehicle traffic fatalities and analyzing occupant kinematics, I am deeply concerned by the lower LATCH anchor strap tightening mechanism on these seats. When attempting to secure either seat in a forward-facing position using the lower LATCH system, the belt path routing and cinch adjuster bind and fail to hold proper tension. Despite applying maximum physical leverage along the designated belt path vector, the seat exhibits excessive lateral and longitudinal play well beyond the 1-inch threshold mandated by FMVSS 213 standards. This design defect prevents achieving a secure installation, creating an extreme risk of excessive forward occupant excursion in a crash. Because this represents an active safety hazard, I cannot safely carry children in these seats. I request that Baby Trend authorize a replacement with an alternative compliant model or issue a full refund of $199.76.

NHTSA ID

11773098

Incident

Oct 1, 2026

The vehicle was involved in an accident resulting in a roll-over (1.5 times) stopping inverted, on the roof. All the airbags deployed but the engine continued to run until manually shut off approximately 5 minutes after the accident.

NHTSA ID

11767046

Incident

Sep 25, 2026

See attached document for complaint.

NHTSA ID

11701158

Incident

Oct 31, 2025

Last October we purchased a new 4 Runner (vin [XXX] ) and to date we have a little over 200 miles on it. The primary issue surrounding the lack of usage is that the running boards “platform" does not extend far enough out from the body. My wife has an extremely hard time both entering and exiting the vehicle, as the surface area is too narrow at 2 3/4". Even placing your foot parallel with the board is a challenge. On exiting there is a safety hazard as one's heel slips off of the rounded edge. The boards are six inches wide with three inches under the rocker panels. Not certain why this was designed this way as there is zero adjustment on the brackets. This is a potential slip and fall issue. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11679542

Incident

Jun 1, 2025

On [XXX] I was driving on [XXX] and was approaching my exit ramp and applied my brakes to slow down for the exit. My car began shaking and the brakes were vibrating very badly and not slowing down. I was either going to slam into the truck in front of me, or swerve and hit the highway retaining wall, which I ended up avoiding the truck and hitting the wall at 24 mph and my airbag didn't deploy. The vehicle was towed to a collision center and I submitted a case against Toyota that is still under review. No warning lamps, lights or sensors went off and the road was dry and no hazards on the road involved. Simply put, I applied my brakes and they failed which put me in severe risk of a big car crash and if I hadn't swerved and hit the wall it would of caused a larger accident. Toyota Case # [XXX] Toyota Customer Service Phone Number: 1-800-331-4331 Date of Incident: [XXX] Date of Toyota Inspection: 4/10/2025 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11667073

Incident

Mar 31, 2025

The 6gen 2025 4Runner brakes squeal VERY badly, to the point where it has changed my driving habits. I am concerned there is something wrong. There needs to be a TSB or a recall, it's really bad. Apparently a lot of people are also reporting that the brakes squeak really badly especially in reverse. I have found that if I slam on the brakes, the noise does not occur as much. In other words, if I drive and brake normally, the brakes scream. If I slam on the brakes, not as much noise. So now I drive differently in order to avoid the obnoxiously loud noise. Thanks Toyota!!!!

NHTSA ID

11666170

Incident

Mar 22, 2025

Camera system, rear, from, 360 degree all are distorted and makes hard to see yellow and white painted lines, pedestrians, and other obstacles while parking. System is defective and do not work as it should.

NHTSA ID

11662768

Incident

May 23, 2025

The contact owns a 2024 Toyota 4Runner. The contact stated while driving at 25 MPH, the rear passenger-side seat belt strap detached. No warning light was illuminated. The vehicle was taken to a dealer where it was determined that the failure occurred due to an outside interference from the misuse of a child safety seat. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 2,038.

NHTSA ID

11620439

Incident

Oct 16, 2024

Mileage

2,038 mi

Some 2019 – 2024 model year 4Runner vehicles may exhibit an abnormal noise that may be described as cracking, clicking, or creaking from the driver and/or passenger front seat cushion track. This condition may occur when the front seat cushion track is at the rearmost position.

Customers state Parking Brake efficiency concerns. The conditions can include the following: • The Parking Brake Pedal feels loose or requires full depression for proper engagement. • When not fully depressed, effectiveness on steep surfaces may be reduced, allowing the vehicle to roll with transmission in Neutral. • When not fully depressed, effectiveness on steep surfaces may be reduced, allowing the vehicle to roll slightly with transmission in Park.

OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26.

Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.

Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

Customers state Parking Brake efficiency concerns. The conditions can include the following: • The PKB Pedal feels loose or requires full depression for proper engagement. • Ineffective on steep surfaces, allowing the vehicle to roll with transmission in Neutral. • Ineffective on steep surfaces, allowing the vehicle to roll slightly with transmission in Park. [Transmission Dependency]