2009 Toyota 4Runner

On February 16, 2010, NHTSA's Office of Defects Investigation (ODI) opened RQ10-003 to determine whether the scope of prior Toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, Toyota recalls 07E-082, 09V-388, 10V-017, and 10V-023.NHTSA also requested information regarding potential electronic causes of unintended acceleration in Toyota and Lexus vehicles.I. Pedal Interference from Floor mats, Carpet Covers and Plastic Pads in Carpets.During the RQ10-003 investigation, ODI reviewed a large volume of documents to assess whether additional vehicles should be recalled.Following the agency's analysis, NHTSA requested that Toyota recall additional vehicles.Toyota complied with the agency's request.The details of these recalls are set forth more fully in Toyota's reports to NHTSA pursuant to 49 CFR Part 573.These recalls are as follows:Recall 11V-112: (1) model year (MY) 2004-2006 Toyota Highlander and Highlander Hybrid; and, (2) MY 2004-2007 Lexus RX330,RX350, and RX400h (hybrid model). The total estimated population under this recall is 769,379 vehicles.This recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). Recall 11V-113: (1) MY 2003-2009 through 2009 Toyota 4Runner; (2) MY 2006-2010 Toyota RAV4; and, (3) MY 2008-2011 Lexus LX570.The total estimated population under this recall is 1,381,000 vehicles.This recall supplements recall 09V-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.Recall 11V-115: (1) MY 2006-2007 Lexus GS300 (all wheel drive vehicles); and, (2) MY 2006-2007 Lexus GS350 (all wheel drive vehicles). The total estimated population under this recall is 19,647 vehicles.This recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.II. Potential Electronic Causes of Unintended Acceleration.After NHTSA opened RQ10-003, NHTSA launched a ten-month study of potential electronic causes of unintended acceleration in Toyota vehicles.NHTSA launched the study in the spring of 2010 in light of concerns aired in Congressional hearings.NHTSA enlisted engineers at the National Aeronautics and Space Administration (NASA) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in Toyota vehicles.That study has concluded.Two reports are associated with the study and are available on NHTSA's website.NASA's report is entitled Technical Support to the National Highway Traffic Safety Administration (NHTSA) on the Reported Toyota Motor Corporation (TMC) Unintended Acceleration (UA) Investigation, NESC Assessment No. TI-10-00618 (Jan. 18, 2011).NHTSA's report is entitled Technical Assessment of Toyota Electronic Throttle Control (ETC) Systems (Feb. 2011).Both reports should be read in conjunction with each other. As stated in its report, NASA did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. NHTSA did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by Toyota's recalls. This RQ is closed.

The contact owns a 2009 Toyota 4Runner. The contact stated while pulling out of a driveway, the contact observed a grinding noise coming from the front end of the vehicle and the steering wheel violently yanked to the right. Additionally, the contact stated that when the brake pedal was depressed, the vehicle pulled to the left inadvertently. The vehicle was stopped and inspected. The contact observed that the front passenger’s side tire was dangling by the rocker arm and the subframe. The vehicle was taken to the residence. The vehicle was then towed to an independent mechanic where it was diagnosed that the front passenger’s side subframe and the rocker arms needed to be replaced due to extreme corrosion. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 114,000.

NHTSA ID

11594145

Incident

Jun 9, 2024

Mileage

114,000 mi

On 4/8/22, the rear window of our 2009 Toyota 4runner just shattered and fell apart for no reason. We took it to get replaced at Safelite on 4/13/22 and one of their techs asked if we knew what caused the glass to break and we told him we had no idea. We told him it just broke out of nowhere from some strange reason, and he told us that it looks like the window breaking was caused by the overheating of the rear defroster and that it was a common issue with 2009 4runners. We were in shock to find this out and are grateful that our son or dog was not in the back seat when this happened. I found out online that Toyota issued a recall for this issue (Warranty Program ZG7) and I spoke with a Toyota customer service rep to see if we could be reimbursed the $100 we paid out of pocket for this manufacturer's defect and they said the warranty program ended in 2018 so they couldn't help us. We were very disappointed to be told this because this is obviously still happening with these 4runners and it's a major safety issue as well.

NHTSA ID

11461419

Incident

Apr 8, 2022

TL* THE CONTACT OWNS A 2009 TOYOTA 4RUNNER. THE CONTACT STATED WHILE DRIVING 40 MPH, THEY CRASHED INTO A COW WHICH CAUSED DAMAGED TO THE FRONT OF VEHICLE. THE CONTACT WAS CONCERNED THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO REPORTED INJURIES. A POLICE REPORT WAS FILED. THE LOCAL DEALER WAS NOT CONTACTED.THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 145,000. *LN

NHTSA ID

11377705

Incident

Nov 24, 2020

Mileage

145,000 mi

LESS THAN 80K MILES AND FRAME IS COMPLETELY ROTTING APART. WHILE DRIVING APPROXIMATELY 40 MPH I LOST CONTROL BECAUSE THE CONTROL ARM COMPLETELY SEPARATED FROM THE FRAME! COMPLETELY UNSAFE AND DEATH TRAPS

NHTSA ID

11210138

Incident

May 1, 2019

Mileage

79,000 mi

STEERING WAS VERY HARD TO DO AND REALLY JERKY.TOOK IT TO DEALERSHIP AND WAS TOLD THAT THE RACK AND PIN NEEDED TO BE COMPLETELY CORRODED AND NEEDED TO BE REPLACED. YET ANOTHER PART I HAVE TO EAT THE COST DUE TO CORROSION. I HAVE READ MULTIPLE COMPLAINTS ABOUT THE SAME PROBLEMS. WHY IS NOTHING BEING DONE?

NHTSA ID

11153258

Incident

Nov 10, 2018

EXCESSIVE RUST ON FRAME WITH JEOPARDIZED INTEGRITY AT JOINS CONNECTING BRAKES, FUEL LINES AND SUSPENSIONS SYSTEM.

NHTSA ID

10985534

Incident

May 8, 2017

Mileage

120,000 mi

UPON ACCELERATION, THE VEHICLE HESITATES FOR 2-3 SECONDS. THIS HAPPENS ON STARTING OFF, DRIVING DOWN THE ROAD, PULLING INTO TRAFFIC. I HAVE HAD IT TO THE DEALER 15-20 TIMES AND THEY CAN'T FIND THE CAUSE. THEY SAID IT HAD TO FAIL FOR AT LEAST 5 SECONDS FOR IT TO REGISTER ON THE COMPUTER MODULE. IT NEVER LASTS MORE THAN 2-3 SECONDS AND, I CONSIDER IT 'VERY DANGEROUS'. DATES ABOVE ARE APPX. IT DOES IT EVERY DAY. *TR

NHTSA ID

10631983

Incident

Sep 6, 2010

Mileage

12,000 mi

DRIVING ALONG A TWO LANE U.S. HIGHWAY AT THE POSTED SPEED, I NOTICED THAT MY FUEL GAUGE WAS SHOWING FULLY EMPTY, AND THE WARNING LIGHT WAS FLASHING. PUSHING THE ODOMETER TRIP BUTTON, I NOTICED THAT I HAD NOT YET REACHED THE MILEAGE FOR A "NORMAL" FILL UP, WHERE I ROUTINELY GET 20-21 MPG. AT THE END OF THAT TRIP,WHEN I TURNED THE VEHICLE OFF AND RESTARTED IT, THE FUEL GAUGE SHOWED HALF FULL. USING THE TRIP ODOMETER, I DROVE AN ADDITIONAL ESTIMATED 30 MILES TO HOME. THE FUEL GAUGE CONTINUED TO DISPLAY HALF FULL. THE NEXT MORNING, I DROVE APPROXIMATELY 3 MILES TO THE GAS STATION, AND WAS SURPRISED WHEN IT TOOK ALMOST 15 GALLONS TO FILL THE TANK. THE NEEDLE ON THE GAUGE THEN WENT TO FULL. SINCE THEN IT HAS ONLY COME DOWN TO ONE HALF, YET MY MILEAGE NOW IS AT THE POINT (261-270) WHERE I NORMALLY FILL UP WHEN THE NEEDLE NEAR THE EMPTY LINE. I BELIEVE THIS PROBLEM IS NO DOUBT WIDESPREAD. *TR

NHTSA ID

10594345

Incident

May 24, 2014

Mileage

222,888 mi

Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.

Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.