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2011 Toyota 4Runner Airbags Problems

Owner-reported complaints naming the airbag system, filed with NHTSA

Data refreshed

Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
112
Latest Oct 25, 2020
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
69%
of 163 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2011 Toyota 4Runner submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 112 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming airbag

The 25 most recent of 112, in the owner's own words

AirbagsEngine
Filed Oct 25, 2020

AIR CLOCK SPRING PROBLEM.. HORN NOT WORKING .. WHEN I GAS UP AND FEEL LIKE LOUD VIBRATE

NHTSA ID
11366325
Incident
Oct 25, 2020
Airbags
Filed Nov 29, 2019

TOOK TO DEALERSHIP AND DEALERSHIP MENTIONED THERE IS NO PROBLEM. I KEEP GETTING LETTERS FROM YOU BY THE WEEK AND MY AVIN SHOWS ON YOUR RECALL DATABASE. WHEN I GO TO THE MANUFACTURER'S DATABASE, IT DOESN'T. SO, WHAT DO I NEED TO DO?

NHTSA ID
11282874
Incident
Nov 29, 2019
Airbags
Filed Jul 22, 2018
Crash reported1 injury reported

WE WERE HIT HEAD ON IN A COLLISION ON 5/5/2017 AND THE AIRBAGS DID NOT DEPLOY. THE FRONT AND SIDE BAGS OF THE OTHER VEHICLE DEPLOYED. THE VEHICLE WE WERE IN DID NOT. IT WAS UNPROVABLE BUT THE AIRBAGS DIDN'T DEPLOY. WE WERE DRIVING AT APPROXIMATELY 60 MPH ON A 4 LANE HIGHWAY.

NHTSA ID
11112901
Incident
May 5, 2017
Mileage
130,000 mi
Airbags
Filed Jul 10, 2018
Crash reported

TL* THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NO INJURIES. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE VEHICLE WAS STILL DRIVABLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER AN UNKNOWN RECALL AT TOYOTA OF NORTH MIAMI (16600 NW 2ND AVE, MIAMI, FL 33169, (305) 974-1103). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

NHTSA ID
11110616
Incident
Jul 10, 2018
Mileage
70,000 mi
Airbags
Filed Mar 22, 2018

TAKATA RECALL TOYOTA HAS BEEN UNRESPONSIVE TO FIX THE ISSUE.

NHTSA ID
11080969
Incident
Mar 1, 2018
Airbags
Filed Feb 5, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER WAS CONTACTED (AUTONATION TOYOTA CERRITOS, 18700 STUDEBAKER RD, CERRITOS, CA 90703, 562-802-4000) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL WAS NOT AVAILABLE. *TT THE CONSUMER STATED THEY ONLY REPAIRED THE AIRBAGS. *TR

NHTSA ID
11067064
Incident
Feb 5, 2018
Airbags
Filed Jan 23, 2018

TAKATA RECALL NO ACTION FROM THE MANUFACTURER. CONTINUED DELAYS IN CORRECTING THE PROBLEM IS PUTTING MY FAMILIES LIFE IN JEOPARDY.

NHTSA ID
11064486
Incident
Jan 23, 2018
Airbags
Filed Jan 13, 2018

TAKATA RECALL.RECEIVED A LETTER FROM TAKATA STATING MY CAR WAS RECALLED DUE TO DEFECTIVE AIRBAGS.NEVER RECEIVED A RECALL NOTICE.I AM PREGNANT AND NEED TO KNOW IF MY CAR IS SAFE TO DRIVE

NHTSA ID
11062617
Incident
Jan 13, 2018
Airbags
Filed Dec 3, 2017

2011 TOYOTA 4RUNNER

NHTSA ID
11052057
Incident
Dec 5, 2016
Airbags
Filed Nov 5, 2017

TAKATA RECALL: WE WERE NOTIFIED OF THE RECALL FOR THE AIR BAG ON OUR 2011 4RUNNER OVER A YEAR AGO. WE HAVE INQUIRED AND OPENED AN ISSUE FOR IT WITH THE DEALERSHIP, BUT ARE BEING TOLD THAT THE PART IS STILL NOT AVAILABLE. WE ARE VERY FRUSTRATED, AS THIS IS THE PRIMARY VEHICLE WE USE WHEN COMMUTING AND GOING ON TRIPS, BUT CANNOT DO SO. WE WERE OFFERED A RENTAL, BUT I AM CONCERNED WITH LEAVING OUR VEHICLE ON THE DEALERSHIP LOT. WE RECEIVED A LETTER IN THE MAIL YESTERDAY, STATING THAT THE COMPANY WHO MAKES THE AIR BAGS, TAKATA, HAS FILED FOR BANKRUPTCY IN THE US. WE ARE STUCK N A ROCK AND A HARD PLACE NOW AND DO NOT KNOW WHAT TO DO. WE HAVE HAD TO DRIVE THE VEHICLE TO THE DEALER ON SEVERAL OCCASIONS, JUST TO GET LOANER VEHICLES FOR A FEW DAY TRIPS WE HAVE DONE. THIS HAS BECOME A HUGE INCONVENIENCE AND WE WANT THE ISSUE RESOLVED.

NHTSA ID
11043413
Incident
May 23, 2016
Airbags
Filed Oct 24, 2017

TAKATA RECALL; CONTACTED THE DEALER, WHO STATES THAT PARTS ARE NOT AVAILABLE. WE ARE ON A LIST. VEHICLE FRONT PASSENGER SEAT IS UNUSABLE SINCE RECALL

NHTSA ID
11039376
Incident
Oct 9, 2017
Mileage
51,000 mi
Airbags
Filed Oct 20, 2017

TAKATA RECALL I HAVE OWNED MY VEHICLE SINCE I BOUGHT IT IN 2011 AND BEEN TAKING IT TO ALLEN TOYOTA IN GULFPORT, MS FOR ROUTINE MAINTENANCE. LAST WEEK, AT THE 120,000 MILE OIL CHANGE THE DEALERSHIP INFORMED ME THAT THERE WAS A RECALL ON THE AIRBAGS. I CALLED TOYOTA HQ AND THEY INFORMED ME THAT THE RECALL WAS ISSUED IN MAY 2016. I ASKED WHY I HAD NOT BEEN INFORMED PREVIOUSLY, SINCE . (I HAVE NOT CHANGED ADDRESSES). JADE, THE TOYOTA REP SAID THAT THE DEALERSHIP PROBABLY DID NOT INFORM ME BECAUSE THEY MAY NOT HAVE HAD A REPLACEMENT PART. SHE ALSO SO THAT IT WAS THE NHTSA'S RESPONSIBILITY TO INFORM ME OF THE RECALL. I FIND THE FORMER REASON A POOR EXCUSE SINCE IT RESULTED IN ME AND MY FAMILY DRIVING IN AN UNSAFE VEHICLE FOR OVER A YEAR. IF THE LATTER REASON IS TRUE, I WOULD LIKE TO KNOW WHY NHTSA DID NOT SEND ME A RECALL NOTICE. THANK YOU FOR ANY INVESTIGATION, EXPLANATION AND FORMAL COMPLAINT NOTICE TO TOYOTA. TOYOTA CASE # 1710201403

NHTSA ID
11035190
Incident
Oct 20, 2017
Airbags
Filed Oct 4, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HEYWARD ALLEN TOYOTA (2910 ATLANTA HWY, ATHENS, GA 30606, (706) 369-5020) WAS NOTIFIED OF THE ISSUE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
11031700
Incident
Oct 4, 2016
Airbags
Filed Sep 29, 2017

TAKATA AIRBAGS. I JUST PURCHASED THIS VEHICLE AND THE RECALL HAS NOT BEEN INCOMPLETE.

NHTSA ID
11030477
Incident
Aug 8, 2017
Airbags
Filed Sep 25, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION TOYOTA, EAST ARAPAHOE ROAD, CENTENNIAL, CO) WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR THE RECALL REMEDY UNTIL 2019. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
11025325
Incident
May 23, 2016
Airbags
Filed Sep 22, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VILLAGE TOYOTA (2431 S SUNCOAST BLVD, HOMOSASSA, FL) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
11024967
Incident
May 23, 2016
Airbags
Filed Sep 18, 2017

TAKATA RECALL - JUST GOT OFF THE PHONE WITH THE LOCAL DEALER AND THEY SAID THE PART TO FIX THE RECALL TAKE ABOUT 6 TO 8 WEEKS TO ARRIVE. THEY GAVE ME AN APPOINTMENT FOR NOVEMBER 20. I THINK THAT IS A REALLY LONG TIME.

NHTSA ID
11024064
Incident
Sep 18, 2017
Airbags
Filed Sep 13, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED SEVERAL NOTIFICATIONS OF A MANUFACTURER RECALL CONCERNING THE AIR BAGS AND STATED THAT THE REMEDY AND PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE CONTACT CALLED THREE DIFFERENT DEALERS (CHUCK PATTERSON TOYOTA, (530) 895-1771), (YUBA CITY TOYOTA, 530-212-6116), AND (ROSEVILLE TOYOTA, (800) 473-3133). NONE OF THE DEALERS PROVIDED A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE MANUFACTURER STATED THAT THEY WOULD FOLLOW UP WITHIN 48 HOURS CONCERNING A LOANER VEHICLE, BUT NEVER DID. THE CONTACT HAD BEEN WAITING FOR A REPAIR FOR MORE THAN A YEAR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. THE VIN WAS NOT AVAILABLE.

NHTSA ID
11023347
Incident
Sep 1, 2016
Airbags
Filed Sep 12, 2017

TAMARA RECALL: I HAVE LOOKED IT UP AND FOUND THAT MY VEHICLE HAS TAKATA AIR BAGS, YET THERE IS NO RECALL NOTIFICATION. FROM WHAT I HAVE RESEARCHED THE DEPLOYMENT OF THE BAGS COULD CAUSE SERIOUS INJURY OR POSSIBLY DEATH. IN MY OPINION A RECALL SHOULD BE IMPLEMENTED ASAP

NHTSA ID
11022944
Incident
Sep 12, 2017
Mileage
132,600 mi
Airbags
Filed Sep 12, 2017

TAKATA RECALL FRONT PASSENGER AIRBAG INFLATOR.

NHTSA ID
11022941
Incident
Jun 9, 2017
Airbags
Filed Sep 12, 2017

TOYOTA TAKATA RECALL AND SPIRAL CABLE ASSEMBLY: 2011 TOYOTA 4RUNNER HORN STOPPED FUNCTIONING. THIS VEHICLE, ACCORDING TO NHTSA, IS AFFECTED BY THE TAKATA AIRBAG RECALL. ON SEPT 2, 2017, TOYOTA DEALER DIAGNOSED SPIRAL CABLE ASSEMBLY AS CAUSE OF HORN FAILURE. GIVEN THE FAULTY SPIRAL CABLE ASSEMBLY AS THE CAUSE OF THE HORN FAILURE AND THE APPARENT CAUSE OF THE AIRBAG MALFUNCTION, THIS FAULTY PART RAISES TWO SERIOUS SAFETY ISSUES: NO HORN, POTENTIALLY EXPLOSIVE AIRBAG. FOLLOWING THE DEALER SERVICE, WE FILED A CONCERN WITH TOYOTA ON SEPT 5, 2017. TOYOTA CUSTOMER SERVICE INSISTED ON SEPT. 12, 2017 THAT THE VEHICLE IS SAFE. WE DO NOT BELIEVE THE VEHICLE IS SAFE. THE PROBLEM STARTED WHILE THE CAR WAS IN MOTION.

NHTSA ID
11022925
Incident
Aug 28, 2017
Mileage
133,000 mi
Airbags
Filed Sep 8, 2017

TAKATA RECALL THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER.

NHTSA ID
11022273
Incident
Sep 8, 2017
Airbags
Filed Sep 7, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TEXAS TOYOTA OF GRAPEVINE (701 E STATE HWY 114, GRAPEVINE, TX 76051 (817) 329-5949) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
11022210
Incident
May 23, 2016
Airbags
Filed Sep 5, 2017

TAKATA RECALL

NHTSA ID
11021559
Incident
May 16, 2016
Airbags
Filed Sep 5, 2017

TL* THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. STEVE LANDERS TOYOTA OF NORTHWEST, ARKANSAS (LOCATED AT 411 SOUTH METRO PARKWAY 72758) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
11021451
Incident
May 23, 2016

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .