2011 Toyota 4Runner Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2011 Toyota 4Runner, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Airbags11264.7%
- Body & structure95.2%
- Brakes84.6%
- Powertrain (other)63.5%
- Electrical63.5%
- Engine63.5%
- Steering52.9%
- Interior & seats42.3%
- Driver assistance42.3%
- Other / unspecified31.7%
- Suspension31.7%
- Visibility31.7%
- Fuel system21.2%
- Exterior lighting10.6%
- Seat belts10.6%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
AIR CLOCK SPRING PROBLEM.. HORN NOT WORKING .. WHEN I GAS UP AND FEEL LIKE LOUD VIBRATE
TOOK TO DEALERSHIP AND DEALERSHIP MENTIONED THERE IS NO PROBLEM. I KEEP GETTING LETTERS FROM YOU BY THE WEEK AND MY AVIN SHOWS ON YOUR RECALL DATABASE. WHEN I GO TO THE MANUFACTURER'S DATABASE, IT DOESN'T. SO, WHAT DO I NEED TO DO?
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
I am writing to report a serious safety hazard regarding the factory paint and primer on my 2011 Toyota 4Runner (Paint Code: [ 070 for Blizzard Pearl]). The vehicle is experiencing severe, widespread paint delamination where areas of factory paint are peeling cleanly away from the metal body panels while driving. This is a known manufacturing defect involving a chemical failure of the factory primer, which Toyota previously acknowledged under Customer Support Program ZKG. This manufacturing failure has created distinct, immediate safety hazards on public roadways. Blinding Glare / Driver Distraction: Because the paint has completely peeled away in sections on the hood, the bare, highly reflective eco-coat/metal underneath is completely exposed and getting worse day by day. During peak daylight hours, the sun reflects off these large exposed areas directly into my line of sight, causing sudden, blinding glare that severely impairs my vision while operating the vehicle. Toyota has refused to remedy this manufacturing defect case number : 260612000716, citing that the vehicle is outside of their arbitrary calendar-based extension program (ZKG), despite the fact that the underlying chemical failure and resulting safety hazards remain active and dangerous.
Received a letter about recall letter about peeling paint. Paint was ok at time of letter. A year later the paint is now peeling from every panel. Toyota says the campaign has ended and there is nothing they can do. But customer relations also said there are many people calling in after the fact with the same peeling problem. I would like Toyota to repaint the vehicle because they are aware that they have a problem. I will be trading my vehicle in for a new one in a year and my vehicle will not be worth anything in its current shape. Thank you
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
Brakes ABS system failure affect the rear traction not feeding the brakes rear lines could be related to the proportioning sensing valve or other devices and the dealer says that the part it’s discontinued and service center says that the part cost around $2,000 plus labor. It’s very dangerous that someone have this issue on the road.
Frame rotting, brake line connections rotting
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
WATER ENTERS TRANSMISSION THROUGH DEFECT IN SAFETY NEUTRAL SWITCH CAUSING TRANSMISSION INPUT SHAFT TO MALFUNCTION CAUSES DELAY IN TRANSMISSION ENGAGING THEN JUMPS INTO GEAR. VEHICLE STATIONARY
TL* THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. WHILE DRIVING VARIOUS SPEEDS AND ESPECIALLY WHILE REVERSING OR MOVING FORWARD, THE VEHICLE JERKED ABNORMALLY. THE DEALER DIAGNOSED THAT THE TRANSMISSION TORQUE CONVERTER FAILED. THE TORQUE CONVERTER WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000. UPDATED 05/10/17*LJ *CN
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
I was driving my truck and needed to use the horn to warn another driver of a potential collision. My horn did not work. I later noticed that the horn only stopped working when the steering wheel was in the forward position. I researched this online, and it was stated that this was a known issue with many Toyotas including the 4runner. It is the clock spring in the steering wheel which needs replacement. Another issue is the price Toyota is charging for the clock spring at $800 which may deter customers from fixing it. I am fixing mine and ask for nothing except consideration in forcing a recall. This is dangerous. I can send you the defective clock spring if you would like it. I bought the vehicle but live in Canada.
DRIVERS SIDE TAIL LIGHT SHORTS OUT REPEATEDLY WHILE DRIVING.. THIS HAS BEEN ONGOING SINCE 2015. BULBS HAVE BEEN REPLACED, TAIL LIGHT HAS BEEN REPLACED TWICE AND THE LIGHT CONTINUES TO SHORT OUT.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
AIR CLOCK SPRING PROBLEM.. HORN NOT WORKING .. WHEN I GAS UP AND FEEL LIKE LOUD VIBRATE
CARLOS AND GEORGE OF KINGS OF CARS WORK (323) 213-3845 MOBILE +1 323-503-3983 HOME 5911 E. OLYMPIC BLVD LOS ANGELES , CA 90022 THEY SOLD ME THIS CAR WITH ODOMETER READING 84,000 MILES AROUND MARCH 2018...AFTER 2 WEEKS CAR WAS SHAKING AND NOT TURNING PROPERLY, AND STEERING WHEEL WAS BOUNCING WHEN DRIVING...TOOK IT TO MY MECHANIC, THEY HAD ME REPLACE ALL 4 TIRES, REALIGNED, BALANCE AND BACK BRAKES. 2 MONTHS LATER, PROBLEM REAPPEARED AND WORST. TOOK IT BACK TO GEORGE, HE GOT HIS MECHANIC DO SAME THING AGAIN, PLUS REPLACES FRONT BAKES, 2 MONTHS LATER TOOK IT TO TOYOTA FOR A AIR BAG SAFETY RECALL, WHILE THERE I ASKED TOYOTA TO LOOK INTO THIS ISSUE, TOYOTA FOUND OUT FROM RUNNING THEIR CARFAX REPORT THAT THIS SAME VEHICLE WAS RECORDED SEVERAL TIMES AT MECHANICS WITH LAST RECORDED MILEAGE IN 2017 OF 194,000 MILES, TOYOTA URGED ME TO RETURN CAR TO GEORGE KING CAR BECAUSE MORE SAFETY ISSUES MIGHT BE PRESENT SINCE CAR HAVING BALANCING ISSUES AND VIRRING OFF THE ROAD. CAR WAS RETURNED ONN8/18/2018, UNFORTUNATELY [XXX] CLAIMED NO KNOWLEDGE OF ISSUE AND CAR WILL BE DEALT WITH. IN JANUARY 2019 TO MAY 2019 I RECEIVED SEVERAL PARKING TICKETS IN PLACES I HAVE NEVER BEEN PLUS DMV SENT ME NOTICE THEY WERE SUSPENDING LICENSE 6RRU625 FOR NOT HAVING INSURANCE, CAR STILL IN MY NAME. GEORGE CLAIMED TO FIX IT BUT NOW I NEED YOU TO GO AFTER HIM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
The frame is rusting out. The vehicle and steering shake excessively. It increases with speed and feels as if the suspension is braking or the wheels are coming off. Feels unsafe to drive. Has been this way since I purchased the car. Has gotten progressively worse.
TL* THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE TIE ROD AND WHEELS FRACTURED. THE CONTACT MENTIONED THAT SHE LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED BRUISING AND CONTUSIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT SHOP. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 34,000. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
I TURNED IN THE IGNITION AND WASN'T EVEN AROUND THE BLOCK FROM MY HOME, WHEN I NOTICED MY SEAT OVERHEATING ALONG WITH A STRONG BURNING ELECTRICAL/WIRE SMELL. THE HEAT WAS HOTTER THAN THE HIGHEST SETTING BECAUSE IT WAS UNCOMFORTABLE TO REMAIN SEATED. I CHECKED THE POWER SWITCH, WHICH WAS OFF, THEN TOGGLED IT ANYWAY TO SEE IF IT WOULD TURN OFF. I HAD TO PULL OVER AS THE SEAT WAS TOO HOT AND FEARED IT INJURE ME AND/OR WOULD IGNITE. AFTER TURNING OFF THE IGNITION, THE HEATING STOPPED. HOWEVER, I GOT BACK IN AND STARTED TO DRIVE, IT HEATED UP AGAIN. I RETURNED HOME TO LOOK UNDER THE SEAT BUT DIDN'T SEE ANYTHING UNUSUAL, EXCEPT FOR THE STRONG BURNING WIRES SMELL. ALSO, MY SKIN WAS RED WITH A LINGERING STING IN TWO AREAS WHERE THE HEAT WAS MORE INTENSE. I CONDUCTED ON ONLINE SEARCH ABOUT THE PROBLEM AND DISCOVERED OTHERS EXPERIENCED THE ABRUPT OVERHEATING SEATS.
I WAS DRIVING MY CAR AND THE SEAT STARTED GETTING HOT. I CHECKED TO MAKE SURE THE SWITCH WAS OFF. IT WAS, BUT I TURNED IT ON THEN OFF, JUST TO MAKE SURE. THE SEAT HEATER STAYED ON AND GOT HOTTER, AND I STARTED TO SMELL SOMETHING BURNING. I STOPPED, GOT OUT, AND CHECKED UNDER THE SEAT BUT COULDN'T SEE ANYTHING UNDER THERE. I WAS CLOSE TO HOME, BUT HAD TO ROLL MY WINDOWS DOWN THE SMELL WAS SO BAD...AND THE SEAT WAS UNPLEASANTLY HOT! MY HUSBAND DROVE IT THE NEXT DAY AND THE PROBLEM WAS STILL THERE. HE PULLED THE FUSE THIS MORNING...I'LL SEE IF THAT FIXED THE ISSUE TEMPORARILY.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
CARLOS AND GEORGE OF KINGS OF CARS WORK (323) 213-3845 MOBILE +1 323-503-3983 HOME 5911 E. OLYMPIC BLVD LOS ANGELES , CA 90022 THEY SOLD ME THIS CAR WITH ODOMETER READING 84,000 MILES AROUND MARCH 2018...AFTER 2 WEEKS CAR WAS SHAKING AND NOT TURNING PROPERLY, AND STEERING WHEEL WAS BOUNCING WHEN DRIVING...TOOK IT TO MY MECHANIC, THEY HAD ME REPLACE ALL 4 TIRES, REALIGNED, BALANCE AND BACK BRAKES. 2 MONTHS LATER, PROBLEM REAPPEARED AND WORST. TOOK IT BACK TO GEORGE, HE GOT HIS MECHANIC DO SAME THING AGAIN, PLUS REPLACES FRONT BAKES, 2 MONTHS LATER TOOK IT TO TOYOTA FOR A AIR BAG SAFETY RECALL, WHILE THERE I ASKED TOYOTA TO LOOK INTO THIS ISSUE, TOYOTA FOUND OUT FROM RUNNING THEIR CARFAX REPORT THAT THIS SAME VEHICLE WAS RECORDED SEVERAL TIMES AT MECHANICS WITH LAST RECORDED MILEAGE IN 2017 OF 194,000 MILES, TOYOTA URGED ME TO RETURN CAR TO GEORGE KING CAR BECAUSE MORE SAFETY ISSUES MIGHT BE PRESENT SINCE CAR HAVING BALANCING ISSUES AND VIRRING OFF THE ROAD. CAR WAS RETURNED ONN8/18/2018, UNFORTUNATELY [XXX] CLAIMED NO KNOWLEDGE OF ISSUE AND CAR WILL BE DEALT WITH. IN JANUARY 2019 TO MAY 2019 I RECEIVED SEVERAL PARKING TICKETS IN PLACES I HAVE NEVER BEEN PLUS DMV SENT ME NOTICE THEY WERE SUSPENDING LICENSE 6RRU625 FOR NOT HAVING INSURANCE, CAR STILL IN MY NAME. GEORGE CLAIMED TO FIX IT BUT NOW I NEED YOU TO GO AFTER HIM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
WHILE THE VEHICLE WAS SITTING AND IDLING THE ENGINE LIGHT CAME ON ALONG WITH VSE LIGHT AND EXPERIENCED ROUGH IDLING AND ERRATIC THROTTLE RESPONSE. WHEN MY WIFE TRIED TO PUT IN REVERSE AND BACK OUT NO THROTTLE WAS PRODUCED TO MOVE VEHICLE. SHE TURNED CAR OFF AND RESTARTED ENGINE LIGHT REMAINED ON ALONG WITH VSE LIGHT. SHE WAS ABLE TO MAKE IT HOME WITH ROUGH IDLING AND EXTREMELY ERRATIC THROTTLE RESPONSE. THIS HAPPENED ONE OTHER TIME WITHIN A FIVE DAY WINDOW UNTIL WE WERE ABLE TO GET TO THE DEALERSHIP FOR SERVICE APPOINTMENT. DEALERSHIP CONTENDS THROTTLE BODY IS BAD AT 39,000 MILES DUE TO THE THREE PROBLEMS CODES PULLED FROM VEHICLE. ALTHOUGH SCHEDULED PREVENTATIVE MAINTENANCE WAS PERFORMED @ 30,000 MILES WITH THROTTLE BODY CLEANING THIS PART STILL FAILED. THE ERRATIC THROTTLE RESPONSE FROM THIS PART IS VERY DANGEROUS FOR ANYONE THAT EXPERIENCES THIS WHILE DRIVING. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
PURCHASED A REPLACEMENT FRONT WHEEL HUB A BEARING FROM A SELLER ON EBAY. THE COMPONENT IS ADVERTISED AND LABELED AS KOYO, THE NAME ON THE ORIGINAL BEARING. AFTER A MONTH THE PART FAILED. LEARNED THEN THAT THE PART IS A COUNTERFEIT. THE SAME COUNTERFEIT ITEM IS FOR SALE BY SEVERAL SELLERS ON EBAY. THIS IS A CRITICAL PART AND FAILURE COULD CAUSE SEVERE VEHICLE DAMAGE AND AN ACCIDENT ENDANGERING LIVES OF PASSENGERS IN THE VEHICLE AND OTHER HIGHWAY USERS. REPORTED TO EBAY BUT THE ITEMS ARE STILL BEING SOLD.
ON THIS VEHICLE'S VERY FIRST TIRE ROTATION, AT A REPUTABLE TIRE SHOP, THREE LUG STUDS BROKE OFF. IF YOU RUN A NET SEARCH, YOU WILL SEE A NUMBER OF SIMILAR REPORTS WHERE TOYOTA 2010 AND NEWER (5TH GENERATION) 4RUNNERS HAVE LUG STUD PROBLEMS--INCLUDING AT EARLY MILEAGE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
Frame rotting, brake line connections rotting
The frame is rusting out. The vehicle and steering shake excessively. It increases with speed and feels as if the suspension is braking or the wheels are coming off. Feels unsafe to drive. Has been this way since I purchased the car. Has gotten progressively worse.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
THE SUNROOF GLASS SPONTANEOUSLY EXPLODED WHILE PARKED IN MY DRIVEWAY AS I WAS ENTERING THE VEHICLE. I HEARD A LOUD POP AND HEARD GLASS HITTING THE TOP OF THE SUN SHADE. I INSPECTED THE TOP OF THE SUNROOF AND NOTICED THAT THE GLASS WAS PUSHED OUTWARD, AS IF IT EXPLODED AWAY FROM THE VEHICLE. THERE WAS NO HAIL AND NO OBJECTS ABOVE THE VEHICLE THAT COULD HAVE FALLEN. THE VEHICLE IS PARKED IN AN OPEN DRIVEWAY WITH NO TREES.
WHILE DRIVING DOWN THE ROAD AT APPROXIMATELY 60 MPH THE GLASS IN THE SUN ROOF EXPLODED UPWARD AND OUT AWAY FROM THE ROOF OF THE CAR. THE SUN ROOF WAS NOT BEING OPERATED. IT WAS ONLY AROUND 80 TO 85 DEGREES. THE FORCE OF THE GLASS BEING BLOWN OUT REMINDED ME OF MOTORS EXPLODING IN IRAQ. WIFE SAID IT SOUNDED LIKE A SHOT GUN BEING FIRED. I HAVE PICTURES SHOWING HOW THE GLASS EXPLODED OUTWARD. AT FIRST I THOUGHT SOMEONE THREW A BRICK THROUGH A WINDOW. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
The conectors wire of the fuel pump was burn, inside the fuel pump the wire is melted. I thing is danger because the gas can involved.
WHILE THE VEHICLE WAS SITTING AND IDLING THE ENGINE LIGHT CAME ON ALONG WITH VSE LIGHT AND EXPERIENCED ROUGH IDLING AND ERRATIC THROTTLE RESPONSE. WHEN MY WIFE TRIED TO PUT IN REVERSE AND BACK OUT NO THROTTLE WAS PRODUCED TO MOVE VEHICLE. SHE TURNED CAR OFF AND RESTARTED ENGINE LIGHT REMAINED ON ALONG WITH VSE LIGHT. SHE WAS ABLE TO MAKE IT HOME WITH ROUGH IDLING AND EXTREMELY ERRATIC THROTTLE RESPONSE. THIS HAPPENED ONE OTHER TIME WITHIN A FIVE DAY WINDOW UNTIL WE WERE ABLE TO GET TO THE DEALERSHIP FOR SERVICE APPOINTMENT. DEALERSHIP CONTENDS THROTTLE BODY IS BAD AT 39,000 MILES DUE TO THE THREE PROBLEMS CODES PULLED FROM VEHICLE. ALTHOUGH SCHEDULED PREVENTATIVE MAINTENANCE WAS PERFORMED @ 30,000 MILES WITH THROTTLE BODY CLEANING THIS PART STILL FAILED. THE ERRATIC THROTTLE RESPONSE FROM THIS PART IS VERY DANGEROUS FOR ANYONE THAT EXPERIENCES THIS WHILE DRIVING. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
THE HEADLAMPS ON THE TOYOTA 4RUNNER HAVE A DEFECT IN THE UV COATING (SEE TSB-0081-12). THE ACCELERATED DETERIORATION OF THE HEADLAMP CLARITY CAUSES A SIGNIFICANT DECLINE IN THE LIGHT OUTPUT OF THE HEADLAMPS. THE DETERIORATION OF THE LIGHT OUTPUT IS A SAFETY ISSUE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
SEAT BELT RETRACTOR. STOPPED RETRACTING AND LOCKED IN PLACE WHEN VEHICLE WAS RESTARTED. WOULD NOT RETRACT AT ALL. COST FOR PART $278
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .