Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2015 Toyota 4Runner submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Noticed the frame on the passenger side of the vehicle is rusting and I’m concerned about a safety issue. I know there was a rust-related class action on earlier model Toyota’s. The rust is most prevalent on the solder joints, which has me concerned about driving safety.
BOTH THE DRIVER SIDE DOOR AND PASSENGER SIDE DOOR DO NOT OPEN WHEN WHEN REMOTELY ACTIVATED. THEY ALSO CANNOT BE LOCKED REMOTELY. I HAVE NO WAY OF OPENING THE PASSENGER SIDE DOOR FROM THE OUTSIDE. BOTH DOORS HAVE TO BE MANUALLY OPENED. THE DRIVER SIDE CAN BE OPENED BY THE KEY, BUT THE PASSENGER SIDE NEEDS TO BE OPENED INSIDE THE PASSENGER DOOR.. THIS IS A SAFETY ISSUE ESPECIALLY WHEN MY WIFE TAKES THE CAR. IT IS DANGEROUS THAT SHE CANNOT ENTER THE CAR IN A TIMELY MANNER OR EVEN LOCK THE CAR.
I WAS LOADING ITEMS INTO THE REAR CARGO AREA OF MY 2015 4RUNNER WHICH WAS PARKED IN A PARKING LOT WHEN THE STRUTS SUPPORTING THE REAR HATCH DOOR SUDDENLY FAILED CAUSING THE HEAVY DOOR TO COME CRASHING DOWN ON MY HEAD AND NECK, KNOCKING ME TO THE GROUND WITH THANKFULLY MINOR INJURY TO MY HEAD AND NECK.
WITHIN A FEW WEEKS BOTH THE DRIVER AND PASSENGER DOOR ACTUATOR MOTORS FAILED. THIS PREVENTED THE VEHICLE FROM AUTOMATICALLY LOCKING THE DOORS WHEN PLACED IN DRIVE OR REVERSE. THIS ALSO PREVENTED BEING ABLE TO LOCK AND UNLOCK EACH DOOR USING THE REMOTE OR THE LOCK BUTTON INSIDE THE VEHICLE. THE DEALER INDICATED THAT THIS IS A COMMON CONCERN FOR THE VEHICLE. EACH REPAIR RAN APPROXIMATELY $500.00 EACH. THE DOORS NOT AUTOMATICALLY LOCKING PRESENTS A SAFETY CONCERN WHEN THE VEHICLE IS MOVING. IT WOULD ALSO MAKE YOU MORE SUSCEPTIBLE TO HAVING ITEMS STOLEN OR CAR JACKING. THIS OCCURRED WHETHER THE VEHICLE WAS MOVING OR NOT.
MY VEHICLE IS A 2015 TOYOTA 4RUNNER TRAIL PREMIUM WHICH I PURCHASED NEW IN SEPT. 2015. AS DESCRIBED IN TWO OTHER COMPLAINTS, THE AREA AROUND AND INCLUDING THE SCOOP FEATURE ON THE CENTER OF THE ENGINE HOOD VIBRATES QUITE NOTICEABLY AT SPEED AND HAS SINCE NEW. I NEVER HAD THIS PROBLEM ON MY PREVIOUS 2000 4RUNNER SR5, SO I CAN ONLY GUESS THAT THE MANUFACTURER IS USING A THINNER AND FLIMSIER METAL. WHILE THIS MIGHT BE DONE TO SAVE WEIGHT, IT SURE MAKES ME FEEL LIKE I'M DRIVING A POORLY MADE AND ENGINEERED VEHICLE. TOYOTA NEEDS TO ADDRESS AND FIX THIS ISSUE ON FUTURE 4RUNNER MODELS. I JUST HOPE THAT THIS VIBRATION DOESN'T CAUSE ANY PHYSICAL DAMAGE TO THE HOOD OR THE PAINT. IF IT DOES IN THE COMING YEARS, I'LL BE BACK TO FILE ANOTHER COMPLAINT ON THIS MODEL.
THSI IS A TEXT FROM NHTSA IT FOLLKS
PURCHASED NEW A 2015 TOYOTA 4RUNNER TRAIL PREMIUM. SINCE NEW IT HAS A HORRIBLE HOOD SHAKING / VIBRATION. HAVE TAKEN BACK TO THE DEALERSHIP AND THEY SAY THE HOOD METAL IS TOO THIN AND THAT IT IS THIS WAY TO SAVE WEIGHT AND FOLD IN AN ACCIDENT. IT SHAKES AND VIBRATED UP AND DOWN SO MUCH I CAN ONLY IMAGINE THE PAINT WILL START CRACKING AND OR HAVE THE HOOD VIBRATE OFF. I'VE OWNED MANY VEHICLES, AND NEVER HAD A HOOD SHAKE LIKE THIS. NEVER THE LESS TO HAVE A DEALERSHIP SAY IT IS MANUFACTURER DEFECT BUT NOTHING CAN BE DONE ABOUT IT. PRETTY UPSET I PAID $41,000 FOR A VEHICLE THAT IS NOT CORRECT RIGHT OFF THE FACTOR LINE. WAITING FOR HOOD TO FLY UP AND CAUSE ME TO NOT SEE ROAD AND HAVE ACCIDENT OR WORSE.
AT ALMOST ALL SPEEDS AN ESPECIALLY AT HIGHWAY SPEEDS MY HOOD BOUNCES UP AND DOWN / FLEXES EXCESSIVELY LIKE ITS GOING TO RIP OFF THE CAR. I HAVE HAD 12 CARS IN MY LIFE AND I HAVE NEVER SEEN THIS BEFORE. THE HOOD IS NOT PROPERLY SUPPORTED IN THE MIDDLE. THE HOOD BOUNCING UP AND DOWN CONSTANTLY I AM WAITING FOR SOMETHING TO BREAK DUE TO EXCESSIVE VIBRATION AND THE HOOD TO FLY OFF.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .