Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest Jul 9, 2014
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
9%
of 109 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
5
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
4
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 1996 Toyota Avalon submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
Shown in the owner’s own words, exactly as filed
Driver assistanceEngine
Filed Jul 9, 2014
WHILE DRIVING TO AN APPOINTMENT, I HAD UNINTENDED ACCELERATION. LUCKILY, I WAS ABLE TO PULL OVER TO SIDE OF ROAD AFTER USING TWO FEET TO SLOW VEHICLE, AND SHUT VEHICLE OFF. AFTER TRYING TO RESTART VEHICLE SEVERAL TIMES, IT WAS STILL REVVING. AFTER A HALF HOUR, I WAS ABLE TO START IT AND BRING IT HOME. VERY SCARY! IT HAS HAPPENED SEVERAL TIMES SINCE THEN, WHEN MY HUSBAND WAS DRIVING, AND WE WERE ABLE TO PULL OFF TO SAFETY. WE TOOK IT TO OUR MECHANIC, AND SINCE IT WAS NOT DOING IT WHILE THEY HAD IT, THEY COULDN'T FIND WHAT WAS CAUSING THE PROBLEM, AND FIX IT. WHILE TRYING TO FIND THE CAUSE OF THIS PROBLEM ON THE INTERNET, WE DISCOVERED THAT THIS WAS A COMMON PROBLEM TO THIS VEHICLE YEAR, AND MOST WERE ON CAMRY'S. WE DO NOT HAVE REPLACEMENT FLOOR MATS, AND THE PEDAL WAS NOT STUCK. WE CALLED TOYOTA TO CHECK ON RECALL INFORMATION. SAID THERE WERE NO RECALLS ON OUR VIN#, AND TOLD IT WAS OUT OF WARRANTY, DUE TO THE MILEAGE, BUT THEY DOCUMENTED MY REPORT IN THEIR CORPORATE RECORDS, AND TO TAKE IT TO A TOYOTA DEALERSHIP TO HAVE IT EVALUATED AND REPAIRED, WHICH WOULD NO DOUBT BE AT OUR EXPENSE SINCE IT WAS NOT UNDER WARRANTY. WE ARE SENIOR CITIZENS, AND ARE AFRAID TO EVEN DRIVE THIS CAR NOW, MUCH LESS DRIVE IT ALL THE WAY TO A DEALER OUT OF TOWN. *TR
NHTSA ID
10609281
Incident
Oct 10, 2013
Mileage
220,000 mi
BrakesDriver assistanceElectrical+1 more
Filed Mar 3, 2013
AFTER RECEIVING A JUMP, I WAS TOLD TO DRIVE THE CAR FOR ABOUT 20 MINUTES TO RECHARGE THE BATTERY. AFTER DRIVING FOR ABOUT 10 MINUTES, THE GAS PEDAL SEEMED TO STICK. THEN WHEN DRIVING THE SPEED BEGAN TO ACCELERATE WITHOUT PRESSING THE GAS PEDAL. THE LONGER WE DROVE THE HIGHER THE ENGINE REVVED. I DECIDED TO RETURN TO MY HOME ABOUT 5 MINUTES AWAY THEN THE CAR BRAKE WOULD NOT STOP THE CAR AT A STOP LIGHT AND I HAD TO QUICKLY TURN THE CORNER TO A SIDE STREET UNTIL THE LIGHT CHANGED AND I WAS ABLE TO ENTER MY STREET. I PULLED THE CAR TO THE SIDE TO PARK IT AND IT WOULD NOT STOP WITH MY FOOT ON THE BRAKE TO THE FLOOR SO I QUICKLY PUT IT IN PARK AND TURNED IT OFF. IT REVVED A FEW SECONDS BEFORE FINALLY TURNING OFF. *TR
NHTSA ID
10501127
Incident
Mar 3, 2013
Mileage
188,000 mi
Driver assistance
Filed Feb 16, 2012
Crash reported
TL* THE CONTACT OWNS A 1996 TOYOTA AVALON. THE CONTACT STATED THAT WHILE IN REVERSE WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED SUDDENLY AND WITHOUT WARNING. THE CONTACT WAS UNABLE TO REGAIN CONTROL OF THE VEHICLE, CRASHING INTO THE FRONT OF A PARKED VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 97,909.
NHTSA ID
10448166
Incident
Feb 9, 2012
Mileage
97,909 mi
Driver assistance
Filed Feb 18, 2011
Crash reported1 injury reported
TL*THE CONTACT OWNS A 1996 TOYOTA AVALON. THE CONTACT WAS INVOLVED IN A CRASH AND THE VEHICLE WAS DESTROYED. THE CONTACT HAD TO BE CUT OUT OF THE VEHICLE IN ORDER TO BE TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE CONTACT SUSTAINED A FRACTURED HIP. THE CONTACT STATED THAT THE ACCELERATOR PEDAL REMAINED STUCK TO THE FLOOR WHEN THE PEDAL WAS ENGAGED WHICH CAUSED HIM TO CRASH INTO A BUILDING. BOTH THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 226,444. A POLICE REPORT WAS FILED. THE VIN WAS UNAVAILABLE.
NHTSA ID
10383276
Incident
Jan 28, 2011
Mileage
226,444 mi
Driver assistance
Filed Nov 9, 2009
Crash reported1 injury reported1 death reported
TL* THE CONTACT OWNS A 1996 TOYOTA AVALON. WHILE PULLING UP TO A CURB, THE CONSUMER ATTEMPTED TO STOP, BUT THE VEHICLE ACCELERATED FORWARD. THE CONSUMER TRIED TO STOP THE VEHICLE BY USING REPEATED BRAKE APPLICATION, THEN PUTTING THE GEAR IN PARK WHICH MADE THE VEHICLE GO INTO REVERSE. THE VEHICLE THEN ACCELERATED BACKWARDS 50 FEET AND PINNED A PEDESTRIAN UNDER THE VEHICLE DRAGGING HIM APPROXIMATELY 50 FEET. THE PEDESTRIAN DIED FROM HIS INJURES. THE VEHICLE CONTINUED BACKWARDS UNTIL IT HIT A UTILITY POLE. THE FAILURE MILEAGE WAS 68,047. UPDATED 02/19/10 *BF UPDATED 09/02/10*JB UPDATED 9/27/11*CW
NHTSA ID
10291453
Incident
Aug 21, 2009
Mileage
68,047 mi
Driver assistance
Filed Jul 25, 2002
CONSUMER STATES WHILE DRIVING 30 MPH AND WITHOUT WARNING THERE HAS BEEN SUDDEN ACCELERATION RESULTING IN THE RPM INCREASING WITHOUT ACCELERATION CAUSING THE TRANSMISSION TO MAKE A LOUD NOISE, DEALER WAS NOTIFIED BUT WAS UNABLE TO DUPLICATE THE PROBLEM.*JB
NHTSA ID
8014744
Incident
Jun 11, 2002
Driver assistance
Filed Nov 3, 1999
Crash reported
WHILE BRINGING THE CAR TO A STOP THE CAR SUDDENLY ACCELERATED, AND CAR JUMPED THE WALL AND HIT A BULIDING. THEN THE ENGINE SLOWED DOWNED, AND CONSUMER PROCEDED TO PARK. CONSUMER FELT THIS CAR COULD HAVE HIT SOMEONE IF THEY WERE CROSSING. *AK
NHTSA ID
852476
Incident
Aug 31, 1999
Driver assistance
Filed Apr 9, 1997
SUDDEN ACCELERATION.
NHTSA ID
516287
Incident
Jan 25, 1997
Driver assistance
Filed Mar 14, 1997
Crash reported1 injury reported
DRIVING INTO PARKING LOT; STARTED TO TURN VEHICLE, IT ACCELERATED SUDDENLY & HIT POST IN FRONT OF STORE; BOTH AIR BAGS DEPLOYED. VEHICLE TOWED TO DEALER. *AK
NHTSA ID
810019
Incident
Feb 21, 1997
Driver assistance
Filed Jun 18, 1996
CAR SUDDENLY ACCELERATED FROM A STOPPED POSITION. *DH
NHTSA ID
505662
Incident
May 3, 1996
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own