Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
52
Latest Feb 27, 2019
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
18%
of 293 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
37
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
21
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2003 Toyota Avalon submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 52 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
The 25 most recent of 52, in the owner's own words
TL* THE CONTACT OWNS A 2003 TOYOTA AVALON. THE CONTACT STATED THAT THE REAR BRAKE LIGHTS WERE PERMANENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO KENDALL TOYOTA (10943 S DIXIE HWY, MIAMI, FL 33156) WHERE IT WAS DIAGNOSED THAT THE REAR BRAKE LIGHT SENSOR WAS DAMAGED AND NEEDED REPLACEMENT. THE BATTERY WAS ALSO REPLACED. AFTER THE VEHICLE WAS REPAIRED, THE BRAKE PEDAL TRAVELED ALL THE WAY DOWN TO THE FLOORBOARD AND THE VEHICLE DID NOT ACCELERATE. FOR THE PAST YEAR AND A HALF, A STRONG ODOR OF FUEL WAS PRESENT INSIDE THE CABIN. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS, BUT THE CAUSE OF THE ODOR COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND A COMPLAINT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
NHTSA ID
11182815
Incident
Dec 20, 2018
Mileage
25,000 mi
Driver assistance
Filed Jan 3, 2018
Crash reported
CAR WAS IDLING IN PARK, PLACED SHIFT INTO REVERSE, CAR ACCELERATED FORWARD WITH MOTOR RACING INTO A BENCH, DESTROYING IT. JAMMED SHIFT BACK INTO PARK SHUT OFF MOTOR. RESTARTED CAR. PLACE SHIFT IN REV AND BACKED OFF BENCH. CAR WORKED PROPERLY. HAD CAR TOWED TO REPAIR SHOP.
NHTSA ID
11058295
Incident
Dec 16, 2017
Mileage
160,000 mi
Driver assistance
Filed Jul 5, 2017
Crash reported
TL* THE CONTACT OWNED A 2003 TOYOTA AVALON. WHILE STATIONARY, THE VEHICLE ACCELERATED BACKWARDS RAPIDLY WITHOUT WARNING. THE CONTACT ENGAGED THE DRIVE GEAR IN AN EFFORT TO STOP THE VEHICLE, BUT THE VEHICLE ACCELERATED FORWARD ON ITS OWN A SECOND TIME. THE CONTACT STATED THAT THE ACCELERATOR PEDAL BECAME STUCK AND THE VEHICLE CRASHED INTO THREE OTHER VEHICLES. M&M TIRE COMPANY OF GREENSBORO, NORTH CAROLINA WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS TOTALED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED CASE NUMBER: 0458794831. THE FAILURE MILEAGE WAS 103,000.
NHTSA ID
11003097
Incident
Jul 2, 2017
Mileage
103,000 mi
Driver assistance
Filed Nov 9, 2015
TESTING API
NHTSA ID
10789445
Incident
Nov 9, 2015
Driver assistance
Filed Nov 9, 2015
TESTING THE SPEED
NHTSA ID
10789158
Incident
Nov 9, 2015
Driver assistance
Filed Jan 28, 2015
Crash reported2 injuries reported
TL* THE CONTACT OWNS A 2003 TOYOTA AVALON. THE CONTACT STATED THAT WHILE THE BRAKE PEDAL WAS DEPRESSED, THE ENGINE REVVED AND THE VEHICLE ABRUPTLY ACCELERATED. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A WALL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT WAS FILED OR NOT. THE CONTACT AND THE PASSENGER SUSTAINED MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000. UPDATED 03/26/15 *LJ UPDATED 9/20/2017*CN
NHTSA ID
10679535
Incident
Jan 25, 2015
Mileage
75,000 mi
Driver assistance
Filed Sep 8, 2014
Crash reported
SUBMISSION FROM CONSTITUENT RE 2003 TOYOTA AVALON 4 DR-SD RE STICKY GAS PEDAL PROBLEM. *SMD THE CONSUMER STATED ON JULY 25, 2014, AS HIS WIFE WAS BACKING OUT OF THE DRIVEWAY, THE VEHICLE SUDDENLY ACCELERATED ON ITS OWN. DESPITE PRESSING THE BRAKE PEDAL, THE VEHICLE DID NOT SLOW UNTIL IT MADE CONTACT WITH A LAMP POST. THE DEALER WAS UNABLE TO REPLICATE, THE CONSUMERS CONCERN.*JB
NHTSA ID
10631819
Incident
Jul 25, 2014
BrakesDriver assistance
Filed Aug 15, 2013
Crash reported
2003 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION. *SMD THE CONSUMER STATED THE BRAKES LOCKED UP AND THE VEHICLE SUDDENLY ACCELERATED. SHE FRANTICALLY TRIED TO STOP THE VEHICLE, EVEN SHIFTING THE TRANSMISSION INTO PARK, BUT TO NO AVAIL. THE CONSUMER FINALLY CRASHED INTO THREE CARS THAT WERE STOPPED AT A TRAFFIC LIGHT. THE VEHICLE WAS TOTALED.
NHTSA ID
10534594
Incident
Jun 9, 2013
Driver assistance
Filed Jun 10, 2013
Crash reported
TL* THE CONTACT OWNS A 2003 TOYOTA AVALON. THE CONTACT STATED THAT WHILE THE BRAKE PEDAL WAS APPLIED, THE VEHICLE ACCELERATED AND CRASHED INTO A GARAGE. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 88,000.....UPDATED 07-10-13 *BF.
NHTSA ID
10516018
Incident
May 23, 2013
Mileage
88,000 mi
Driver assistance
Filed Apr 20, 2013
I HAVE AN ERRATIC ACCELERATION PROBLEM WITH MY 2003 TOYOTA AVALON CAR THAT I HAVE NOT BEEN ABLE TO RESOLVE WITH TOYOTA. THE CAR DOES NOT GO FORWARD WHEN I DEPRESS THE ACCELERATOR PEDAL FROM STATIONERY POSITION. WHEN THE PEDAL IS DEPRESSED FURTHER, IT LURCHES FORWARD WITH A JOLT. IT DOES NOT HAPPEN ALL THE TIME BUT IS NOTICEABLE MANY TIMES. I GOT MY CAR CHECKED BY THE LOCAL TOYOTA DEALER AND THEY SUGGESTED THAT I GET THE THROTTLE BODY ASSEMBLY CLEANED. I GOT THIS WORK DONE. IT SEEMED TO HAVE IMPROVED FOR A WHILE BUT THE PROBLEM CAME BACK AGAIN. I TOOK THE CAR BACK TO SAME DEALERSHIP ON JAN 3, 2013 AND AGAIN ON APRIL 13, 2013 BUT THEY COULD NOT REPLICATE THE PROBLEM SINCE IT HAPPENS ERRATICALLY AND NOT ALL THE TIME. I INSISTED THAT THE PROBLEM DOES HAPPEN AND THEY KEPT MY CAR FOR ALMOST A DAY BUT COULD NOT REPLICATE IT. THIS HAS BECOME A SAFETY ISSUE FOR ME ESPECIALLY WHEN DRIVING IN A STOP AND GO TYPE OF TRAFFIC. I HAVE WRITTEN A LETTER DATED APRIL 4, 2013 TO THE TOYOTA HEADQUARTERS IN CALIFORNIA BUT THEY TELL ME THAT THE VEHICLE WARRANTY HAS EXPIRED. THIS PROBLEM IS SIMILAR TO THE ERRATIC ACCELERATION PROBLEMS REPORTED FOR OTHER TOYOTA CARS IN THE PRESS. I THINK TOYOTA IS RESPONSIBLE FOR FIXING IT AT THE EARLIEST SINCE IT IS BECOMING A SAFETY ISSUE FOR ME NOW.. *TR
NHTSA ID
10508923
Incident
Apr 10, 2012
Mileage
54,800 mi
Driver assistance
Filed Apr 10, 2013
Crash reported
I WAS DRIVING INTO A PARKING SPACE ON THE SIDE OF A CONDO AND NEEDED TO PULL UP APPROXIMATELY 2 YARDS. I GENTLY PRESSED THE GAS PEDDLE AND THE CAR SHOT FORWARD, WENT OVER THE CURB, TRAVERSED SEVERAL FEET OF GRASS AND SLAMMED INTO THE CONDO PATIO BRICK WALL. I WAS STUNNED. HAD NO IDEA WHAT HAPPENED. THE AIR BAG DID NOT DEPLOY. I WAS NOT HURT BUT THE WALL WAS DAMAGED IN THE AMOUNT OF $2500 FOR REPAIRS. I PUT THE CAR IN REVERSE AND, AGAIN, THE CAR SHOT BACKWARDS, EXTREMELY FAST. MY BRAKES WORKED SO I JUST MISSED SLAMMING INTO THE CARS BEHIND ME IN THE PARKING LOT. I TURNED OFF THE CAR AND SAT THERE. THEN STARTED IT AGAIN AND IT BEHAVED NORMALLY. NEEDLESS TO SAY, NOW I AM FRIGHTENED OF MY CAR AND SOMETHING NEEDS TO BE DONE. *TR
NHTSA ID
10505783
Incident
Apr 8, 2013
Mileage
67,440 mi
Driver assistanceSteering
Filed Jan 5, 2013
Crash reported1 injury reported
75 N TRAVELING 65 MPH THERE WAS A LOUD SNAP UNDER CAR. CAR TRIED TO VEER TO LEFT SEVERAL TIMES PULLED BACK THOUGHT IT WAS UNDER CONTROL WHEN SPEED INCREASED CAR DARTED RIGHT HEAD ON INTO RETAINING WALL BOUNCED OFF DID 2 1/2 360 DEGREE SPINS HIT WALL AGAIN BROADSIDE AND FINALLY CAME TO STAND STILL. WHEN SPEED INCREASED AND CAR SHOT TO RIGHT ALL CONTROL WAS LOST. *TR
NHTSA ID
10491519
Incident
Dec 20, 2012
Mileage
130,000 mi
Body & structureDriver assistance
Filed Jan 3, 2013
Crash reported1 injury reported
9/17/2010 ACCIDENT OCCURRED AS I ENTERED A PARKING SPACE WITH MY FOOT ON THE BRAKE AND STOPPED WHEN THE CAR SUDDENLY ACCELERATED GOING THRU A FENCE AND HITTING A STONE WALL WHEN THE CAR STOPPED. OUR INSURANCE COMPANY REPAIRED THE CAR AFTER A TOYOTA REP. EXAMINED THE CAR. I RECEIVED A LETTER FROM [XXX] FROM TOYOTA DATED 10/25/2010 THAT STATED THEY COULD NOT FIND ANY TYPE OF MANUFACTURE DESIGN OR DEFECT. DAYTONA TOYOTA DID AN AOH RECALL ON THE CAR DURING THAT TIME. MY BACK AND NECK WAS STRAINED AND I HAD CHIROPRACTIC ADJUSTMENTS, HEAT THERAPY AND MASSAGES FOR TWO MONTHS PAID BY MY INSURANCE. 11/05/2012 ACCIDENT OCCURRED AS I ENTERED A PARKING SPACE WITH MY FOOT ON THE BRAKE AND STOPPED WHEN THE CAR ACCELERATED OVER THE CURB HITTING A STOP SIGN. THE SIGN RIPPED THE LEFT OUTSIDE MIRROR OFF THE DOOR, SCRAPED AND BENT THE FRONT AND BACK DOORS ON DRIVERS SIDE. THE CAR NOW SITS IN MY GARAGE WRECKED BECAUSE I WILL NOT TURN IN ANOTHER ACCIDENT ON MY INSURANCE BECAUSE MY PREMIUM WENT UP AFTER THE FIRST ACCIDENT. I WILL ABSOLUTELY NOT DRIVE THE CAR AGAIN BECAUSE THERE IS DEFINITELY SOMETHING WRONG AND IT IS A BLESSING THERE WAS NO ONE ON THE SIDEWALK NOR A CAR ON THE STREET WHEN MY CAR ACCELERATED. SOMEONE COULD HAVE BEEN INJURED OR KILLED. I DO NOT BELIEVE THAT TOYOTA KNOWS WHAT IS WRONG NOR DO THEY KNOW HOW TO FIX IT. THEY NEED TO TAKE RESPONSIBILITY FOR WHAT HAS HAPPENED TO CUSTOMERS WHO TRUSTED THEIR VEHICLES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ID
10490915
Incident
Sep 10, 2010
Mileage
136,272 mi
Driver assistanceOther / unspecified
Filed Dec 13, 2012
TL* THE CONTACT OWNS A 2003 TOYOTA AVALON. THE CONTACT STATED THAT THE TRACTION CONTROL SENSORS FAILED CONTINUOUSLY. THE FAILURES OCCURRED WITHIN 1,000 MILES. THE CONTACT STATED THAT THE DEALER ADVISED HIM THAT THE PART WAS MOST LIKELY DEFECTIVE. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE SENSOR WAS NO LONGER COVERED UNDER WARRANTY, ALTHOUGH THE VEHICLE HAD LOW MILEAGE. THE FAILURE AND THE CURRENT MILEAGES WERE 34,955. UPDATED 1/23/13 THE CONSUMER STATED THE FAILURE OF THE SENSORS ALSO AFFECT EMISSION (FUEL AIR RATIO). UPDATED 02/12/2013 *JS
NHTSA ID
10488707
Incident
Dec 10, 2012
Mileage
34,955 mi
Driver assistanceFuel system
Filed Dec 12, 2012
Crash reported
AS I WAS BACKING OUT FROM A SPACE IN A PARKING LOT, MY CAR SUDDENLY ACCELERATED AND I HAD A HARD TIME GETTING IT TO STOP WITH THE BRAKE PEDAL. THE WHEELS WERE TURNED IN A SHARP LEFT POSITION. THE ENGINE SOUNDED LIKE IT WAS AT A HIGH REV. THE RIGHT SIDE OF MY CAR CRASHED INTO TWO CARS ON THE OPPOSITE SIDE OF THE PARKING LOT AISLE BEFORE COMING TO A HALT. THE WHOLE EVENT LASTED JUST A FEW SECONDS. FORTUNATELY, NO ONE WAS INJURED. *TR
NHTSA ID
10488626
Incident
Dec 10, 2012
Mileage
99,070 mi
Driver assistance
Filed Jul 4, 2012
Crash reported
PARKED TOYOTA AVALON WAS STARTED, SHIFTED INTO DRIVE AND UNCONTROLLABLE ACCELERATION OCCURRED. BRAKES INEFFECTIVE SO HIT PARKED CAR IN FRONT EXTREMELY HARD. TRIED TO SHIFT TO NEUTRAL BUT IT SLIPPED INTO REVERSE AND HIT CAR PARKED BEHIND. FINALLY GOT INTO NEUTRAL AND TURNED OFF ENGINE. VERY, VERY SCARY. NO INJURIES, NO POLICE REPORT, NOTIFIED INSURANCE TO COVER DAMAGES TO CARS. WILL HAVE TOWED TO TOYOTA FOR INSPECTION. IF NOTHING FOUND, I WILL NOT DRIVE THIS CAR AGAIN. WITNESS SAID CAR "JUMPED UP AND ACCELERATED UNCONTROLLABLE". *JS
NHTSA ID
10464205
Incident
Jun 29, 2012
Mileage
81,340 mi
Driver assistanceEngine
Filed Feb 15, 2011
2003 TOYOTA AVALON. CONSUMER STATES PROBLEMS WITH GAS PEDAL AND IDLE RUNNING TOO HIGH *TGW THE CONSUMER STATED THE VEHICLE WOULD IDLE HIGH AT TIMES AND THEN TOO LOW, TO THE POINT WHERE THE VEHICLE WOULD NOT STAY ON. THE PROBLEM WAS INCONSISTENT, BUT RECURRING. THE CONSUMER ALSO STATED THE ACCELERATOR PEDAL WAS MOUNTED TOO HIGH.
NHTSA ID
10382312
Incident
Feb 1, 2011
Driver assistance
Filed Jan 19, 2011
TL* THE CONTACT OWNS A 2003 TOYOTA AVALON. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN THE VEHICLE EXHIBITED AN ABNORMAL INCREASE IN ENGINE RPMS. THE CONTACT WAS ABLE TO CORRECT THE FAILURE BY LIGHTLY TAPPING ON THE BRAKES. THE DEALER WAS CONTACTED AND ADVISED HIM TO BRING THE VEHICLE IN FOR INSPECTION IF THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED LESS THAN 1,000 MILES AGO BY THE DEALER PRIOR TO THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 91,500. UPDATED 03/07/11*LJ UPDATED 05/02/11
NHTSA ID
10377911
Incident
Jan 19, 2011
Mileage
91,500 mi
Driver assistanceSteering
Filed Dec 31, 2010
Crash reported2 injuries reported
WHILE IN PARKING LOT, PLACED CAR IN REVERSE. THE CAR ACCELERATED ACROSS THE PARKING LOT, JUMPING A CURB AND HITTING A 2 FOOT HIGH POLE IN NEXT PARKING LOT. BRAKING HAD NO EFFECT. ATTEMPT TO SHIFT INTO NEUTRAL FAILED. STEERING ALSO FAILED. CAR TOWED TO COLLISION CENTER SUBSEQUENTLY TOTALED BY INSURANCE COMPANY. CAR HIT WITH SUCH FORCE, IT WAS WRAPPED AROUND POLE AND RESTING ON TOP OF POLE. WRIST OF DRIVER HURT - HAD TO SEEK ATTENTION FROM EMTS AND GO TO EMERGENCY ROOM. UNDER ORTHOPEDIC SPECIALIST CARE CURRENTLY. PASSENGER IN BACK SEAT, 20 YR OLD, HAS NECK STRAIN AND HEADACHE CONCERNS.
NHTSA ID
10374289
Incident
Dec 15, 2010
Mileage
86,000 mi
BrakesDriver assistance
Filed Jul 30, 2010
Crash reported2 injuries reported
TL*THE CONTACT OWNS A 2003 TOYOTA AVALON. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE BRAKES REPLACED. THREE MONTHS AFTER THE BRAKES WERE REPLACED THE VEHICLE ACCELERATED AND CRASHED INTO ANOTHER VEHICLE. THE CONTACT STATED THAT THE VEHICLE BECAME DIFFICULT TO STOP WHEN THE BRAKES WERE APPLIED. THE CONTACT AND THE DRIVER OF THE OTHER VEHICLE WERE INJURED. A LOCAL MECHANIC NOTICED THAT THE BRAKE CALIPERS DID NOT HAVE ANY SCREWS TO HOLD THEM IN PLACE WHILE DRIVING. THE DEALER CONFIRMED THAT THE SCREWS WERE NOT PROPERLY PLACED IN THE CALIPERS. THE CONTACT STATED THE MANUFACTURER WOULD NOT OFFER ANY ASSISTANCE SINCE THE DEALER DID NOT REPAIR THE BRAKES PROPERLY. THE FAILURE MILEAGE WAS 60,000.
NHTSA ID
10346420
Incident
Jul 9, 2010
Mileage
60,000 mi
BrakesDriver assistance
Filed Jul 27, 2010
Crash reported
TL* THE CONTACT OWNS A 2003 TOYOTA AVALON. THE CONTACT WAS DRIVING AT APPROXIMATELY 2 MPH INTO THE RESIDENCE DRIVEWAY. THE BRAKE PEDAL WAS ENGAGED, FOLLOWED BY NO POWER RESPONSE. SUDDENLY, THE VEHICLE CRASHED INTO A NEARBY SHED. THERE WAS NO PERSONAL INJURY OR VEHICLE DAMAGE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON TWO DIFFERENT OCCASIONS FOR THE IDENTICAL FAILURE WHERE THE TECHNICIAN WAS UNABLE TO DETECT THE PROBLEM. THE CONTACT HAD CONCERN OF THE POTENTIAL SAFETY HAZARD INVOLVED. THE FAILURE MILEAGE WAS 87,000. UPDATED 10/20/10 *BF UPDATED 10/21/10
NHTSA ID
10345642
Incident
Jul 7, 2010
Mileage
87,000 mi
Driver assistance
Filed Apr 7, 2010
Crash reported
2003 TOYOTA AVALON WITH UNINTENDED ACCELERATION. *KB THE CONSUMER STATED HE SOLD THE VEHICLE BACK TO THE DEALER, BUT WANTED TO DETAIL THE EVENTS OF THE ACCIDENT. WHILE ATTEMPTING TO PARK THE VEHICLE, IT SUDDENLY SURGED FORWARD AND CAUSED THE VEHICLE TO ACCELERATE OVER A CURB, THROUGH THE BUSHES AND INTO ANOTHER VEHICLE. A TOYOTA REPRESENTATIVE SUGGESTED THAT PERHAPS BOTH PEDALS WERE DEPRESSED SIMULTANEOUSLY OR THAT PERHAPS THE FLOOR MAT WAS PRESSED AGAINST THE GAS PEDAL. THE CONSUMER STATED NEITHER HAPPENED. THE CONSUMER STATED THE WAS THE THIRD INCIDENT OF SUDDEN ACCELERATION THAT HAD SHE HAD EXPERIENCED IN THE VEHICLE, BUT THE FIRST TWO WERE NOT SEVERE ENOUGH TO WARRANT A POLICE REPORT. *JB
NHTSA ID
10316463
Incident
Oct 20, 2007
Driver assistance
Filed Apr 1, 2010
Crash reported2 injuries reported
TL*THE CONTACT OWNS A 2003 TOYOTA AVALON. THE CONTACT STATED THAT WHEN TRYING TO DRIVE IN REVERSE OUT OF A PARKING LOT, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A POLE. THE CONTACT THEN SHIFTED FROM NEUTRAL GEAR THEN TO DRIVE AND ALTHOUGH HIS FOOT WAS ON THE BRAKE PEDAL, THE VEHICLE ACCELERATED INTO A BRICK WALL. THE AIR BAGS DID NOT DEPLOY. THE CONTACT AND THE PASSENGER WERE BOTH INJURED AS A RESULT OF THE CRASH. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING BUT THE DEALER COULD NOT DUPLICATE THE FAILURE. THE CONTACT CALLED THE MANUFACTURER AND REQUESTED THAT THE VEHICLE BE INSPECTED. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 53,809.
NHTSA ID
10323350
Incident
Feb 8, 2010
Mileage
53,809 mi
Driver assistance
Filed Mar 23, 2010
Crash reported1 injury reported
TL*THE CONTACT OWNS A 2003 TOYOTA AVALON. WHILE DRIVING IN REVERSE, THE VEHICLE ABNORMALLY ACCELERATED. THE VEHICLE PROCEEDED TO CRASH INTO ANOTHER VEHICLE. THE VEHICLE DID NOT STOP AND CONTINUED ACCELERATING, PUSHING THAT VEHICLE ONTO SOMEONE'S LAWN. THE INCIDENT CAUSED MAJOR DAMAGE TO THE VEHICLE AND PROPERTY. A PASSERBY WAS INJURED AND A POLICE REPORT WAS FILED ACCORDINGLY. THE DEALER WAS CONTACTED AND TOLD THE CONTACT THAT THERE WERE NO MECHANICAL ISSUES WITH HER VEHICLE. THE VEHICLE WAS NOT INSPECTED AND THERE WERE NO PREVIOUS INCIDENTS OF UNINTENDED ACCELERATION. THE MANUFACTURER WAS NOT CONTACTED. THE CURRENT MILEAGE WAS APPROXIMATELY 93,000 AND THE FAILURE MILEAGE WAS 91,000.
NHTSA ID
10321561
Incident
Apr 17, 2009
Mileage
91,000 mi
Driver assistance
Filed Mar 19, 2010
Crash reported
THERE ARE TWO INCIDENTS WHEN I WAS DRIVING MY 2003 TOYOTA AVALON & THE VEHICLE ACCELERATED & I WAS UNABLE TO GET IT TO STOP. I HAVE DETAILED THE INCIDENTS BELOW: 12/3/2009- I, [XXX] , WAS DRIVING MY AVALON ON PORTAGE RD WHEN I HIT ANOTHER CAR IN THE RE & WAS PUSHED INTO ANOTHER LANE OF TRAFFIC & OVER AN EMBANKMENT & HIT ANOTHER CAR WHICH WAS PUSHED INTO 2 OTHER CARS. I WAS CITED FOR THE INCIDENT. I HAD TRIED TO PUT ON THE BRAKE BUT THERE WAS NOTHING THEREFORE & THE VEHICLE ACCELERATED FORWARD WHICH CAUSED THE ACCIDENT. 2/23/10- ON THIS DATE I WAS LEAVING TO TAKE MY HUSBAND TO THE DOCTORS. I WAS AGAIN DRIVING MY 2004 TOYOTA AVALON, WE HAD BACKED OUT OF THE GARAGE & WERE AT END OF THE DRIVEWAY, I WAS TOO CLOSE TO THE SNOW BANK ON RIGHT HAND SIDE SO I HAD TO PULL UP, AT THAT TIME I PUT THE CAR BACK INTO DRIVE TO PULL UP SOME & THE VEHICLE TOOK OFF & I COULD NOT STOP IT. MY HUSBAND WAS YELLING FOR ME TO HIT THE BRAKE BUT I COULDN'T GET THE VEHICLE TO STOP & WE RAN INTO OUR GARAGE DOOR & THE VEHICLE ENDED UP IN THE HOUSE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ID
10321019
Incident
Feb 23, 2010
Mileage
50,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own