RoadVitals

2004 Toyota Avalon Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
205
Latest Aug 5, 2024
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
16
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
27

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2004 Toyota Avalon, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Airbags12752.0%
  • Steering2811.5%
  • Engine83.3%
  • Brakes72.9%
  • Seat belts72.9%
  • Fuel system52.0%
  • Interior & seats41.6%
  • Body & structure41.6%
  • Powertrain (other)41.6%
  • Suspension41.6%
  • Other / unspecified20.8%
  • Tires & wheels20.8%
  • Exterior lighting10.4%
  • Heating & air conditioning10.4%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

127
reports

From owner reports, verbatim

AIR BAG DASHBOARD LIGHT OCCASIONALLY FLICKERS AND BEGINS TO GLOW FOR A FEW SECONDS. SEEMS TO OCCUR MORE FREQUENTLY IN WET WEATHER. MY STEERING WHEEL WILL LOCK WHEN I TURN LEFT OR RIGHT WHILE DRIVING. REVERSED BACKWARDS A LITTLE BIT AND WIGGLED THE STEERING WHEEL, IT WOULDN'T BUDGE THEN I WENT FORWARD AND WIGGLED AND IT FINALLY LOOSENED. THIS HAS HAPPENED 4 TIMES AND USUALLY IN WET WEATHER. MY CAR IS LISTED IN THE AIR BAG RECALL OF 2015; HOWEVER, I HAVE NOT BEEN NOTIFIED OF WHAT TO DO NEXT AND IT HAS NOW BEEN MORE THAN 3 YEARS SINCE FIRST NOTIFICATION.

NHTSA ID 11187211 · filed Mar 16, 2019

(1) AIR BAG DASHBOARD LIGHT OCCASIONALLY FLICKERS AND BEGINS TO GLOW FOR A FEW SECONDS THIS SEEMS TO OCCUR MORE FREQUENTLY IN WET WEATHER.. (2) WHEN MOVING AND MAKING A RIGHT TURN, THE DOOR LOCKS CLICK OPEN AND THE INTERIOR LIGHT GOES ON FOR A FEW SECONDS, THIS HAPPENS DAILY.

NHTSA ID 11163851 · filed Dec 28, 2018
All 127 reports naming airbags

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

29
reports

From owner reports, verbatim

Ella tuvo realmente la culpa

NHTSA ID 11606428 · filed Aug 5, 2024

TL* THE CONTACT OWNED A 2004 TOYOTA AVALON. WHILE THE VEHICLE WAS STATIONARY AND BEING SHIFTED INTO PARK, THE CONTACT DEPRESSED THE BRAKE PEDAL. THE CONTACT HEARD THE ENGINE REV AND THE VEHICLE ACCELERATED INDEPENDENTLY, CAUSING THE CONTACT TO CRASH INTO A FENCE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE AND THE CONTACT'S INSURANCE COMPANY CONFIRMED THAT THE VEHICLE WAS DESTROYED. THE CONTACT SPOKE WITH SLOANE TOYOTA OF GLENSIDE (503 N EASTON RD, GLENSIDE, PA 19038) WHO DOCUMENTED THE INCIDENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

NHTSA ID 11012254 · filed Aug 2, 2017
All 29 reports naming driver assistance

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

28
reports

From owner reports, verbatim

AIR BAG DASHBOARD LIGHT OCCASIONALLY FLICKERS AND BEGINS TO GLOW FOR A FEW SECONDS. SEEMS TO OCCUR MORE FREQUENTLY IN WET WEATHER. MY STEERING WHEEL WILL LOCK WHEN I TURN LEFT OR RIGHT WHILE DRIVING. REVERSED BACKWARDS A LITTLE BIT AND WIGGLED THE STEERING WHEEL, IT WOULDN'T BUDGE THEN I WENT FORWARD AND WIGGLED AND IT FINALLY LOOSENED. THIS HAS HAPPENED 4 TIMES AND USUALLY IN WET WEATHER. MY CAR IS LISTED IN THE AIR BAG RECALL OF 2015; HOWEVER, I HAVE NOT BEEN NOTIFIED OF WHAT TO DO NEXT AND IT HAS NOW BEEN MORE THAN 3 YEARS SINCE FIRST NOTIFICATION.

NHTSA ID 11187211 · filed Mar 16, 2019

MY STEERING WHEEL WILL LOCK WHEN I TURN LEFT OR RIGHT WHILE DRIVING ..THIS MORNING I WAS JUST STARTING MY CAR AND WAS TURNING LEFT AND MY STEERING WHEEL LOCKED AND I WENT UP THE SIDEWALK AND ALMOST HIT THE FENCE AND I COULDN'T MOVE IT I REVERSED BACKWARDS A LITTLE BIT AND WIGGLE THE STEERING WHEEL AND IT WOULDN'T BUDGE THEN I WENT FORWARD AND WIGGLED AND IT FINALLY LOOSENED. THIS HAS HAPPENED 4 TIMES NOW USUALLY IN THE MORNING. AND MY MILEAGE IS 140,822

NHTSA ID 11124569 · filed Sep 5, 2018
All 28 reports naming steering

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

11
reports

From owner reports, verbatim

THE ECU ITSELF IS NOT WORKING, WHICH THEY ARE SUPPOSED TO NEVER STOP WORKING. WELL OURS STOPPED WORKING AND THE LICENSED MECHANIC WILL NOT WORK ON IT IF IT IS RECALLED. WE ARE LITERALLY WAITING ON TOYOTA TO FIX OUR CAR. THEY HAVE NOT DONE SO. THE HOLE ECU NOT JUST PART OF IT.

NHTSA ID 11233048 · filed Jul 18, 2019

(1) AIR BAG DASHBOARD LIGHT OCCASIONALLY FLICKERS AND BEGINS TO GLOW FOR A FEW SECONDS THIS SEEMS TO OCCUR MORE FREQUENTLY IN WET WEATHER.. (2) WHEN MOVING AND MAKING A RIGHT TURN, THE DOOR LOCKS CLICK OPEN AND THE INTERIOR LIGHT GOES ON FOR A FEW SECONDS, THIS HAPPENS DAILY.

NHTSA ID 11163851 · filed Dec 28, 2018
All 11 reports naming electrical

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

8
reports

From owner reports, verbatim

CAR MAKES A VERY, VERY LOUD SCREECHING SOUND WHEN STARTED WITH A/C OR HEATING ON (BUT MORE COMMONLY WITH A/C). THE SOUND WILL SOMETIMES DIE DOWN OR STOP ONCE A/C IS TURNED OFF, BUT NOT ALWAYS. PUDDLES CAN TRIGGER THE SOUND AS WELL. SOUND CAN BE HEARD MAINLY UPON INITAL STARTUP BUT CAN OCCUR AFTER CAR IS IN MOTION.

NHTSA ID 11402624 · filed Mar 12, 2021

I'VE NOTICED THAT SOMETIMES I SMELL SOMETHING BURNING, ELECTRICAL, COOLANT OR SOMETHING. MY MECHANICS FINDS NO LEAKS, BUT I CHECKED ONCE AND THE COOLANT RESERVOIR WAS EMPTY, FIND NO LEAKS. SOMEHOW, THE PASSENGER SIDE REAR MUD FLAP CAME OFF AND THE TRUNK LID DOESN'T LINE UP. IT ALWAYS LOOKS LIKE IT'S PARTIALLY OPENED. WHEN DRIVING I HEAR AND FEEL RATTLING SOUNDS THAT SOUNDS AND FEELS LIKE THE FRONT PASSENGER SIDE SUSPENSION OR BODY PANELS. MORE LIKE THE SUSPENSION. THE PERSON I BOUGHT IT FROM HAD IT SERVICED REGULARLY AND HAD TIMING CHAIN, O2 SENSOR, ANTI-LOCK BRAKES CHECKED AND FIXED OR REPLACED. THEY ALSO HAD IT COMPLETELY CHECKED OUT AND ANYTHING WRONG WAS FIXED. IT ALSO GETS VERY POOR GAS MILEAGE. THE STEERING ALSO DOESN'T FEEL QUITE RIGHT, CAN'T REALLY EXPLAIN THAT VERY WELL, OTHER THAN IT'S NO QUITE RIGHT. ALSO, FOR SOME REASON THE BATTERY WOULDN'T START THE CAR ONE DAY AND WE CHECKED THE BATTERY AND THE CELLS WERE DRY.

NHTSA ID 11396567 · filed Feb 17, 2021
All 8 reports naming engine

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

7
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND THE SPEED ERRONEOUSLY INCREASED TO 105 MPH. DURING THE INCIDENT, THE BRAKES ALSO MALFUNCTIONED AND THE DRIVER WAS UNABLE TO APPLY PRESSURE TO THE BRAKE PEDAL. THE CONTACT SWITCHED THE SHIFTER TO THE NEUTRAL POSITION TO SLOW THE VEHICLE DOWN AND STOP. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.

NHTSA ID 10715595 · filed May 11, 2015

MY DAUGHTER WAS IN A CAR ACCIDENT IN DEC 2013 INVOLVING OUR 2004 TOYOTA AVALON. WE SUSPECT THE CRUISE CONTROL DID NOT RELEASE AS IT SHOULD HAVE. SHE HAD BEEN USING THE CRUISE CONTROL AND TAPPED THE BRAKE TO RELEASE IT AS SHE EXITED A HIGHWAY SHE THEN STEPPED ON THE BRAKE TO SLOW DOWN AS SHE EXITED THE EASTBOUND HIGHWAY TO MANEUVERE THE EXIT CURVE TO MERGE ONTO A SOUTHBOUND INTERSTATE HIGHWAY. ON THE CURVE SHE NOTICED THE CAR WASN'T SLOWING DOWN AS IT SHOULD, AND WHEN SHE BRAKED HARDER, THE BRAKES LOCKED UP SENDING HER INTO A SWERVE. THE CAR TRACED A PATH SIMILAR TO AN UPSIDE DOWN QUESTION MARK. SHE CROSSED TWO LANES, AND THE REAR OF THE CAR HIT A WALL LANDING HER FACING TRAFFIC RIGHT NEXT TO THE ROADWAY. WHEN THE CAR CAME TO A STOP, BOTH THE GAS PEDAL AND THE BRAKE WERE COMPLETELY DEPRESSED TO THE FLOOR, AND THE ENGINE HAD SHUT OFF. HER FOOT HAD NOT BEEN ON THE GAS PEDAL FOR SOME TIME SINCE SHE WAS USING THE CRUISE CONTROL. THE INSURANCE COMPANY TOTALED OUT THE CAR. THANKFULLY, THERE WERE NO OTHER CARS INVOLVED, BUT MY DAUGHTER WAS PRETTY SHAKEN UP AND HAD TO BE TREATED FOR HEADACHES/NECK SORENESS DUE TO WHIPLASH. WHEN SHE RESTARTED THE CAR (SHE HAD TO TURN THE KEY OFF FIRST, THEN ON), THE PEDALS RETURNED TO NORMAL AND SHE WAS ABLE TO MOVE THE CAR ACROSS TO A SAFER LOCATION ON THE SHOULDER OF THE ROAD TO AWAIT HELP. TOYOTA'S GAS PEDAL RECALL STARTED WITH THE 2005 TOYOTA AVALON, SO WE HAD NO RECOURSE FOR ACTION AND THE CAR IS NOW GONE, SO THERE IS NO EVIDENCE TO INSPECT. WE ARE CONVINCED THE GAS PEDAL STICKING / CRUISE CONTROL REFUSING TO RELEASE WAS THE CAUSE OF THE ACCIDENT AND WANT TO PASS ON THE INFORMATION SO THAT OTHERS CAN BE PROTECTED FROM INJURY *TR

NHTSA ID 10630302 · filed Sep 3, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

7
reports

From owner reports, verbatim

I TRIED TWICE TO GET A SAFETY RECALL FIXED BY KOONS TOYOTA TYSONS CORNER AFTER RECEIVING A NOTICE FROM TOYOTA THAT THERE WAS A SAFETY RECALL ON MY TOYOTA AVALON (RECALL 15V-043). TWICE THE DEALER TOLD ME THEY WOULD HAVE TO INSPECT THE CAR TO SEE IF IT NEEDED A REMEDY TO THE RECALL AND ONLY AFTER AN INSPECTION WOULD THEY ORDER PARTS. I BROUGHT IT IN THE FIRST TIME, THEY SAID IT DID NEED THE RECALL AND THEY WOULD ORDER THE PARTS. THEY NEVER DID. WHEN I TRIED TO SCHEDULE IT AGAIN, THEY TOLD ME THE SAME STORY THAT I HAD TO BRING IT IN FOR AN INSPECTION AND THEN THEY WOULD DECIDE IF THEY COULD ORDER THE PARTS. IT IS RIDICULOUS TO GO THROUGH SUCH TERRIBLE CUSTOMER SERVICE, AND SO THEREFORE THE RECALL HAS NOT BEEN REMEDIED YET.

NHTSA ID 10897761 · filed Aug 22, 2016

I RECEIVED A SAFETY RECALL NOTICE FROM TOYOTA YEARS AGO. I CALLED THEM A NUMBER OF TIMES AND THEY STILL DON'T HAVE THE REPLACEMENT PART. THEY TOLD ME THEY WOULD CALL ME WHEN THEY RECEIVED IT BUT I HAVE NEVER HEARD FROM THEM. TOYOTA IS RISKING MY LIFE AND THOSE OF MY PASSENGERS.

NHTSA ID 10860693 · filed Apr 21, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

5
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW FUEL CAP. THE CONTACT RECEIVED NOTICE OF NHTSA CAMPAIGN 14V147000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED FOR THE AIR BAG ISSUE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED.

NHTSA ID 10876764 · filed Jun 27, 2016

I WAS ALONE IN THE CAR AND HAD DRIVEN INTO MY DRIVEWAY (AFTER OPENING THE GARAGE DOOR) TO ENTER THE GARAGE. THE CAR SUDDENLY TOOK OFF AND BEFORE I KNEW, I HAD CRASHED INTO THE SIDE OF THE GARAGE AND WENT THROUGH IT. THE CAR SMASHED INTO GARDENING TOOLS, SNOW SHOVELS, LAWN MOWER, LEAF BLOWER, TRASH CANS, AND FLOWERING POTS. IT CAME TO A STOP PARTLY BY THE COAT CLOSET WALL THAT PROTRUDES INTO THE GARAGE AND PARTLY BY ALL THE STUFF THAT GOT CAUGHT UNDER THE CAR. THE GARAGE DOOR RAILING WAS DAMAGED AND THE DOOR WAS HANGING A FEW INCHES ABOVE MY CAR. I HEARD THINGS FALLING ABOVE ME. I THOUGHT THAT THE ROOF WOULD COLLAPSE. I REALIZED THAT THE CAR WAS STILL REVVING AND I SHUT IT. I SAT FOR A FEW MINUTES AND THEN I OPENED THE DOOR AND RAN OUT INTO THE HOUSE. THE CAR, THE GARAGE, AND GARAGE CONTENTS WERE DAMAGED. THE AIRBAGS DID NOT DEPLOY. I THINK IT WAS CAUSED BY UNINTENDED ACCELERATION. I WAS DRIVING AT ABOUT 5 MPH IN THE DRIVEWAY AND I HAVE BEEN DOING THIS FOR THE LAST 10 YEARS. IT APPEARED THAT THE CAR JUST FLEW AND I HAD NO CONTROL OVER IT. *TR

NHTSA ID 10577514 · filed Apr 4, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

4
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE DEALER RESET THE CODE, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT THE FRONT DRIVER AND PASSENGER SEATS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

NHTSA ID 10650598 · filed Oct 28, 2014

ON 5-27-2013, I EXPERIENCED A TERRIFYING INCIDENT WITH MY TOYOTA AVALON. I STOPPED THE VEHICLE, AND LEFT THE ENGINE RUNNING TO KEEP THE A/C GOING FOR OUR DOG, WHILE I ASSISTED MY WIFE FROM THE BACK SEAT. I PRESSED THE DOOR UNLOCK FEATURE TO OPEN ALL THE DOOR LOCKS. WHEN I EXITED FROM THE DRIVER SIDE I CLOSED THAT DOOR. WHEN MY WIFE EXISTED FROM THE REAR DRIVER SIDE I CLOSED THAT DOOR AND THEN WENT TO THE REAR PASSENGER DOOR TO GET MY DOG. IN THAT SHORT PERIOD OF TIME, ALL OF THE DOORS HAD AUTOMATICALLY LOCKED, TRAPPING MY DOG IN THE CAR. I AM VERY CONCERNED THAT THIS MIGHT HAPPEN WHEN A CHILD IS IN THE VEHICLE. IN MY CASE I WAS FORTUNATE ENOUGH TO HAVE MY SON DRIVE ME TO MY HOME TO GET MY SPARE KEY AND RETURN TO OPEN THE VEHICLE. THE RESPONSE FROM TOYOTA TO THIS COMPLAINT WAS TO TAKE THE VEHICLE TO A DEALER, BUT THEY OFFERED NO EXPLANATION OR REASON FOR THIS EVENT. *TR

NHTSA ID 10514158 · filed May 29, 2013

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

4
reports

From owner reports, verbatim

I'VE NOTICED THAT SOMETIMES I SMELL SOMETHING BURNING, ELECTRICAL, COOLANT OR SOMETHING. MY MECHANICS FINDS NO LEAKS, BUT I CHECKED ONCE AND THE COOLANT RESERVOIR WAS EMPTY, FIND NO LEAKS. SOMEHOW, THE PASSENGER SIDE REAR MUD FLAP CAME OFF AND THE TRUNK LID DOESN'T LINE UP. IT ALWAYS LOOKS LIKE IT'S PARTIALLY OPENED. WHEN DRIVING I HEAR AND FEEL RATTLING SOUNDS THAT SOUNDS AND FEELS LIKE THE FRONT PASSENGER SIDE SUSPENSION OR BODY PANELS. MORE LIKE THE SUSPENSION. THE PERSON I BOUGHT IT FROM HAD IT SERVICED REGULARLY AND HAD TIMING CHAIN, O2 SENSOR, ANTI-LOCK BRAKES CHECKED AND FIXED OR REPLACED. THEY ALSO HAD IT COMPLETELY CHECKED OUT AND ANYTHING WRONG WAS FIXED. IT ALSO GETS VERY POOR GAS MILEAGE. THE STEERING ALSO DOESN'T FEEL QUITE RIGHT, CAN'T REALLY EXPLAIN THAT VERY WELL, OTHER THAN IT'S NO QUITE RIGHT. ALSO, FOR SOME REASON THE BATTERY WOULDN'T START THE CAR ONE DAY AND WE CHECKED THE BATTERY AND THE CELLS WERE DRY.

NHTSA ID 11396567 · filed Feb 17, 2021

MY 2004 AVALON XLS HAS ISSUES WITH BOTH FRONT INNER DOOR HANDLES CHROME PEELING AND LEAVING RAZOR SHARP EDGES AND LEAVING LACERATIONS TO HANDS WHEN PULLING TO OPEN DOORS AT TIMES. THE REAR INNER DOOR PULL HANDLES ARE BEGINNING TO BUBBLE AND WILL BEGIN TO PEEL AS WELL. I PAID A VISIT TO MY LOCAL TOYOTA DEALER AND THEY STATED THERE WAS NOT A RECALL OR ASSISTANCE FOR THIS ISSUE. THIS IS A BIG PROBLEM IN MY EYES AND DO NOT THINK I SHOULD BE RESPONSIBLE FOR THE COST OF REPAIRS. PLEASE HELP ME IN MY NEXT STEP. *TR

NHTSA ID 10326127 · filed Apr 17, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

4
reports

From owner reports, verbatim

CAR MAKES A VERY, VERY LOUD SCREECHING SOUND WHEN STARTED WITH A/C OR HEATING ON (BUT MORE COMMONLY WITH A/C). THE SOUND WILL SOMETIMES DIE DOWN OR STOP ONCE A/C IS TURNED OFF, BUT NOT ALWAYS. PUDDLES CAN TRIGGER THE SOUND AS WELL. SOUND CAN BE HEARD MAINLY UPON INITAL STARTUP BUT CAN OCCUR AFTER CAR IS IN MOTION.

NHTSA ID 11402624 · filed Mar 12, 2021

2004 TOYOTA AVALON. CONSUMER REQUESTS REIMBURSEMENT FOR POWER STEERING AND WHEEL HUB REPAIRS. *SMD THE CONSUMER STATED SHE EXPERIENCED STEERING FAILURE, TWO YEARS PRIOR TO THE RECALL. THE CONSUMER WENT TO A LOCAL MECHANIC, BECAUSE THE TOYOTA DEALERSHIP WAS TOO FAR TO DRIVE TO FOR THE REPAIR. UPON SUBMITTING ALL THE REQUIRED PROOF, TOYOTA REFUSED REIMBURSEMENT STATING THE REPAIR SHE PAID FOR WAS NOT THE REASON FOR THE RECALL. THEREFORE, THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR THE CORRECT REPAIR, WHICH SHE FELT HAD ALREADY BEEN DONE. LAST FALL, THE CONSUMER STARTED TO HEAR A WHIRRING NOISE WHILE DRIVING ON THE HIGHWAY. THE DEALER WAS UNABLE TO DIAGNOSE THE PROBLEM THEN, THE NOISE BECAME LOUDER AND AGAIN, SHE WENT BACK TO THE DEALER. AT THAT TIME, THE NOISE WAS DIAGNOSED AS A WHEEL HUB THAT NEEDED TO BE REPLACE AT A COST OF $ 750 PER WHEEL PLUS TAX TOTALING OVER $3,000. THE LEAD MECHANIC DIAGNOSED THE PROBLEM AS BEING ONE REPLACEMENT OF THE RIGHT REAR HUB, NOT ALL FOUR. *JB

NHTSA ID 10492661 · filed Jan 15, 2013

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

4
reports

From owner reports, verbatim

Ella tuvo realmente la culpa

NHTSA ID 11606428 · filed Aug 5, 2024

I'VE NOTICED THAT SOMETIMES I SMELL SOMETHING BURNING, ELECTRICAL, COOLANT OR SOMETHING. MY MECHANICS FINDS NO LEAKS, BUT I CHECKED ONCE AND THE COOLANT RESERVOIR WAS EMPTY, FIND NO LEAKS. SOMEHOW, THE PASSENGER SIDE REAR MUD FLAP CAME OFF AND THE TRUNK LID DOESN'T LINE UP. IT ALWAYS LOOKS LIKE IT'S PARTIALLY OPENED. WHEN DRIVING I HEAR AND FEEL RATTLING SOUNDS THAT SOUNDS AND FEELS LIKE THE FRONT PASSENGER SIDE SUSPENSION OR BODY PANELS. MORE LIKE THE SUSPENSION. THE PERSON I BOUGHT IT FROM HAD IT SERVICED REGULARLY AND HAD TIMING CHAIN, O2 SENSOR, ANTI-LOCK BRAKES CHECKED AND FIXED OR REPLACED. THEY ALSO HAD IT COMPLETELY CHECKED OUT AND ANYTHING WRONG WAS FIXED. IT ALSO GETS VERY POOR GAS MILEAGE. THE STEERING ALSO DOESN'T FEEL QUITE RIGHT, CAN'T REALLY EXPLAIN THAT VERY WELL, OTHER THAN IT'S NO QUITE RIGHT. ALSO, FOR SOME REASON THE BATTERY WOULDN'T START THE CAR ONE DAY AND WE CHECKED THE BATTERY AND THE CELLS WERE DRY.

NHTSA ID 11396567 · filed Feb 17, 2021

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

2
reports

From owner reports, verbatim

COMPLAINT AGAINST TOYOTA COMMENTS: SIRS, JULY 29, 2010 - TOYOTA MOTOR SALES, INC. ISSUED A RECALL FOR MODEL YEAR 2000-2004 TOYOTA AVALONS. TOYOTA STATED THAT CUSTOMERS WILL BE NOTIFIED "...BEGINNING IN LATE AUGUST 2010 TO BRING THEIR VEHICLES TO THEIR TOYOTA DEALER FOR REPLACEMENT OF THE STEERING COLUMN BRACKET..." AS OF TODAY, OCTOBER 6, 2010, NOTIFICATION HAS NOT BE SENT TO ME. ALTHOUGH I HAVE HAD THE PART REPLACED, THE REPLACEMENT WAS DUE ONLY TO MY DILIGENCE AND NOT TO THE PRUDENCE OF TOYOTA. I FEEL SYMPATHY FOR THOSE DRIVERS WHO MAY HAVE BEEN INVOLVED IN A NEEDLESS ACCIDENT BECAUSE THEY WERE UNAWARE OF THE DANGER THAT COULD OCCUR DUE A FAILURE OF A PART OF THEIR AUTOMOBILE. I RECOMMEND THAT NHTSA INVESTIGATE THIS SITUATION AT TOYOTA. *TR

NHTSA ID 10359590 · filed Oct 7, 2010

DT*: THE CONTACT STATED A CRACK IN THE RIGHT FRONT WHEEL CAUSED THE TIRE TO LOOSE AIR PRESSURE, RESULTING IN A CRASH. THE VEHICLE WAS DRIVEN OVER THREE LANES AND STRUCK A ROAD SIGN, WENT BACK OVER THE THREE LANES AND DOWN INTO A WATERY DITCH AND UP THE OTHER SIDE AND CAME TO A STOP. SEAT BELTS WERE IN USE AND NO INJURIES WERE SUSTAINED. THE CONTACT HAS NO OTHER RECOLLECTION OF THE INCIDENT AND CAN OFFER NO MORE FACTS. A POLICE REPORT WAS FILED. THE DEALER HAS BEEN ALERTED HOWEVER THE WHEEL HAS NOT BEEN INSPECTED. THE MANUFACTURER STATED THERE WAS NO DESIGN DEFECT. UPDATED 06/12/06. *JB

NHTSA ID 10158178 · filed May 24, 2006

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

2
reports

From owner reports, verbatim

2004 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO SAFETY RECALL NOTICE CONCERNING ENGINE CRANKSHAFT PULLEY *TGW THE CONSUMER BELIEVED UNNECESSARY REPAIRS WERE MADE TO THE VEHICLE, PRIOR TO RECEIVING THE RECALL NOTICE. THE CONSUMER EXPERIENCED DIFFICULTY IN TURNING THE STEERING WHEEL, THE STEERING WAS SLUGGISH AND THERE WAS A VIBRATION. THE POWER STEERING PUMP WAS REPLACED. THE BRAKES, TIRES, AND RACK AND PINION WERE ALSO REPLACED. *JB

NHTSA ID 10448683 · filed Feb 15, 2012

TL*THE CONTACT OWNS A 2004 TOYOTA AVALON. THE VEHICLE HAS SCHRADER (NA) TIRE VALVES, MODEL TR-414. WHEN THE CONTACT PULLED INTO THE GAS STATION, HE WAS INFORMED THAT HE HAD A FLAT TIRE. HE DISCOVERED THAT THE FRONT DRIVER'S SIDE TIRE AND REAR PASSENGER SIDE TIRE WERE FLAT. THE VALVE STEMS WERE FOUND TO BE DEFECTIVE AND ONE OF THE TIRES AND VALVE STEMS WERE REPLACED. THE PART NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 32,672 AND CURRENT MILEAGE WAS 32,800. UPDATED 09/23/08. *LJ THE CONSUMER STATED THE VALVE STEM HAD TO BE REPLACED TWICE, DUE TO THE TIRES LOOSING A SIGNIFICANT AMOUNT OF AIR. UPDATED 09/24/08. *JB

NHTSA ID 10236998 · filed Aug 5, 2008

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

1
report

From owner reports, verbatim

MY 2008 TOYOTA AVALON HAD THE HIGH BEAM LIGHT FAIL AFTER APPROX. 30000 MILES. I TOOK IT TO THE DEALER AND TOLD THEM THE HIGH BEAM DID NOT WORK. I WAS INSULTED WHEN THEY ASKED, "WHAT DO YOU MEAN THEY DON'T WORK"? I TOLD THEM, "THEY DON'T TURN ON". I WAS TOLD THEY BOTH BURNED OUT AND I SAID THERE WAS NO WAY THEY WOULD BOTH BURN OUT AT THE SAME TIME. THEIR INSULTS CONTINUED WITH, "THEIR THE SAME AGE SO THEY CERTAINLY COULD BURN OUT AT THE SAME TIME." I EXPLAINED WHEN I WENT TO TURN THEM ON ONE NIGHT, ALL LIGHTS IN THE CAR WENT OUT AND I HEARD A POP SOUND. I WAS ABLE TO GET THE REGULAR LIGHTS BACK ON BUT THE HIGH BEAMS HAVE NEVER COME ON SINCE. AFTER THEY CHECKED THE CAR I WAS INFORMED, "THEY DIDN'T JUST BURN OUT, THEY BLEW UP". EVEN WITH THEIR STATEMENT THE DEALER WOULD NOT ADMIT TO ANY ELECTRICAL PROBLEMS WITH THE CAR. THEY WERE GOING TO CHARGE ME $250 PER LIGHT. WITH THEIR ATTITUDE, I DIDN'T GET THEM CHANGED. I MADE ANOTHER MISTAKE WITH THIS DEALER WHEN I GOT THE OILED CHANGED SEVERAL MONTHS LATER. TOYOTA NOW PROVIDES A BOGUS SAFETY REPORT. MY REPORT STATED ALL THE LIGHTS WORKED. IT ALSO STATED MY REAR WINDOW WIPER WAS IN EXCELLENT SHAPE AND DIDN'T NEED TO BE REPLACE. IF YOU'VE EVER SEEN AN AVALON, IT DOESN'T HAVE A REAR WINDOW WIPER. I GUESS THE VIRTUAL ONE WORKS JUST FINE. *TR

NHTSA ID 10383405 · filed Feb 20, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Heating & air conditioning

Reports naming the heating, ventilation and air-conditioning system.

1
report

From owner reports, verbatim

WHILE DRIVING AT ANY SPEED, THE CONSUMER HEARD A BRUSHING SOUND COMING FROM THE STEERING COLUMN. THE DEALER HAS EXAMINED THE VEHICLE ON TWO OCCASIONS AND WAS UNABLE TO FIND THE CAUSE OF THE PROBLEM. *AK WHEN THE A/C WAS RUNNING THE VEHICLE WOULD DIE AS WAS UNABLE TO BE DUPLICATED, THE TRUNK GASKET LEAKED, NOISES WERE HEARD WHEN TURNING TO THE LEFT (STEERING FELT TIGHT), THE TRUNK BOTTOM WOULD NOT OPEN, THE WIPERS WOULD HIT THE HOOD, THERE WAS A SCRAPING WHEN TURNING TO THE LEFT, THE DRIVER DOOR WAS LEAKING WATER, AND THE VEHICLE COULD NOT TURN RIGHT. *SC *JB

NHTSA ID 10083551 · filed Sep 13, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .