RoadVitals

2026 Toyota Bz

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
15
+6 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jun 18, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 15 NHTSA owner-reported complaints for the 2026 Toyota Bz, most frequently naming the electrical, driver assistance and exterior lighting categories. 1 safety recall has been issued covering this model year; and 27 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical1058.8%
  • Driver assistance211.8%
  • Exterior lighting15.9%
  • Powertrain (other)15.9%
  • Visibility15.9%
  • Fuel system15.9%
  • Engine15.9%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ELECTRICAL SYSTEM:PROPULSION SYSTEM

Jun 18, 2026
20,991 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2026 Toyota BZ, Lexus RZ, and Subaru Solterra battery electric vehicles. The electronic control unit (ECU) that controls the high voltage battery may experience a fault, resulting in a loss of drive power.
The risk: An unexpected loss of drive power increases the risk of a crash.
The remedy: Dealers will update the battery ECU software, free of charge. Owner notification letters are expected to be mailed August 3, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LA07 and 26TA11. Subaru's number for this recall is WRG26.
Toyota Motor Engineering & ManufacturingManufacturer number 26LA07 26TA11 WRG26View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Aug 11, 2026

The 12 volt battery exhibits a consistent parasitic drain. This is intermittent, but results in the vehicle failing to start. The failure to start is an issue because it is happening frequently and could endanger individuals who live in rural areas or areas with cold or hot climate. This issue has happened to us multiple times and Toyota has not recalled or provided guidance to its dealer service network. Many effected owners have a diagnostic data backed theory that links the drain on the 12 volt battery to Toyota digital communication module. That diagnostic can be found here. Toyota should be forced to investigate and fix this as it is a big safety concern for those who are in rural harsh climates! It is impacting a lot of new BZ & CHR owners, but has been a known issue with previous models and even covered by some media outlets. Because this is a parasitic drain there often isnt a low battery warning before the car won't start. Another reason this deserves attention.

NHTSA ID
11756337
Incident
Jul 30, 2026
Filed Aug 8, 2026

There is a foul smell emanating from the window areas of the vehicle after rain. The more rain, the more pronounced the odor. It smells similar to cat urine. I have been able to reproduce it many times, after it rains. I was reading online that the smell is caused by mold/mildew which is a huge safety concern. I had also read that this is somewhat of a common issue caused by the type of weatherstripping in use on the vehicle. When I called the dealership they were unaware of any issues concerning an odor around the windows after rain. I will continue to work with the dealership, but this should at least be a Technical Service Bulletin.

NHTSA ID
11755648
Incident
Aug 8, 2026
Electrical
Filed Aug 5, 2026

The vehicle suffers from an overnight parasitic 12V battery drain caused by a continuous cloud activation/software communication loop involving the Data Communication Module (DCM) and telematics system. The vehicle has gone completely dead and required jumping on three separate occasions. The issue was inspected and documented on a service invoice by an authorized dealership, which confirmed the battery itself tested good and recommended disconnecting the mobile application link due to the DCM cloud activation causing battery depletion. The recurring dead 12V battery creates a safety hazard by leaving the vehicle completely inoperable and stranded without warning.

NHTSA ID
11755120
Incident
Aug 5, 2026
ElectricalVisibility
Filed Jul 25, 2026

Vehicle experienced a catastrophic, terminal 12V auxiliary battery parasitic drain that flatlines the system to 0% while parked, creating a severe safety risk by stripping hazard lights and motive power. This is the 3rd identical electrical collapse within 4 weeks; a late June 12V battery replacement failed. The vehicle was in active daily use, not stored.Held out of service at Kings Toyota since July 6, 2026 (26+ days down). Technicians dismantled the cabin and placed the dashboard in the trunk to trace loops. Management confirmed hardware nonconformities in the Data Communication Module (DCM) and Body Control Module (BCM), which fail to enter sleep mode. Observable proof includes continuous, erroneous telemetry alerts stating windows are down/doors unlocked while fully locked and disassembled in the bay.Modules are on indefinite global backorder due to an inherent manufacturing defect. Parts are restricted likely to feed production and the mass rollout for NHTSA Campaign 26V393.DIAGNOSTIC DETAILS:Local tech efforts are directly guided by Toyota Corporate factory engineers who designed the vehicle, as local techs have never encountered this severe issue.Multiple other identical units are grounded on the dealer lot with identical 12V flatline failures.My vehicle (#XXX) is being used instructively by Toyota Corporate to advance understanding and map out repairs for the other units.To capture evading data, I complied with a request to delete the Toyota app from my iPhone so lead tech [XXX] could intercept these failing module notifications to aid factory engineers.Management confirmed that by design, if the 12V drops below 11V, the high-voltage motive battery is supposed to automatically recharge it. Here, the vehicle fails to initiate the loop, or the motive batteries enter a defensive "protective lockout mode," cutting power transfer and flatlining the car. This could contribute to motive battery failure /lockout if the defect continues to draw 12V battery down. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INF

NHTSA ID
11752772
Incident
Jun 13, 2026
Electrical
Filed Jul 21, 2026

Vehicle purchased late March. Since then, the 12V gets completely drained to 0% over the weekend. This is a biweekly problem. Vehicle taken to dealership, they were not able to replicate problem. Dealership claims battery and vehicle perfectly fine. 12V battery continues to get discharged. This issue puts the customer at risk of being stranded on trips. No warning lamps or symptoms before battery dies making vehicle completely inoperable. Research online and owner forums clearly show a large number of owners having the same issue with this defect with this vehicle. Contacted toyota and they denied vehicle glitch or resolution. Toyota instructed me to take car back to dealership for them to address.

NHTSA ID
11751814
Incident
Jul 19, 2026
Exterior lighting
Filed Jul 17, 2026

I am writing to formally report an unsafe design feature regarding the automatic headlight cleaner/washer system on the 2026 Toyota bZ.The vehicle is programmed to automatically spray windshield washer fluid onto the headlights when the headlights are active and the windshield washer lever is pulled. As a night-shift worker, I frequently operate this vehicle in complete darkness. When the high-pressure fluid sprays over the active headlight lenses, it immediately diffuses the light beam. This causes the forward headlights to dim drastically, rendering them almost completely unusable for several seconds until the water clears.This sudden, unprompted loss of forward visibility at highway speeds creates an immediate and severe driving hazard.Proposed Remedy Request:There is currently no setting available to the driver to turn off or modify this linked behavior. I request that Toyota issue a software update allowing owners an menu option to disable the automatic, windshield-linked headlight washing function so drivers can maintain constant headlight visibility at night.

NHTSA ID
11751216
Incident
Jul 17, 2026
Electrical
Filed Jul 14, 2026

The 12V battery in my 2026 Toyota bZ unexpectedly went dead, leaving the vehicle completely unresponsive. The vehicle could not be powered on or driven. There was no prior warning. Upon google search, there are several posts on websites like reddit and toyota owner forums with reports of the same exact issue.

NHTSA ID
11750428
Incident
Jul 14, 2026
Driver assistanceEngine
Filed Jun 24, 2026

Instrument cluster failed to turn on once car is turned on. Speedometer does not display and the electric charge does not display.

NHTSA ID
11746097
Incident
Jun 23, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

T-TT-0806-26

ENGINE

State of Health (SOH): An estimate of battery health that is updated as the vehicle learns from operating and charging conditions over time. Distance Since Last Update: Indicates the distance accumulated since the last SOH calculation. A default mileage value of 40,727 at SOH 100% may be displayed until sufficient vehicle learning is completed. Once SOH value updates from 100%, the Distance Since Last Update value will re-set to 0 miles. Both SOH and Distance Since Last Update values will continue to update as the vehicle continues to learn.

T-SB-0040-26

ENGINE

Some 2026 model year bZ, bZ Woodland, and C-HR BEV vehicles may exhibit the Diagnostic Trouble Code (DTC) U255221F associated with the level 3 DC fast charging. Under certain conditions, charging may either operate normally or experience failure, with a charging malfunction message displayed on the Multi-Information Display (MID). This condition is attributed to a control logic issue and potential voltage drop affecting Plug-In Charge Control Computer Assembly functionality. The control logic has been modified to reduce the possibility of this condition.

T-SB-0003-26 Rev1

2026 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-Delivery Service (PDS), follow the appropriate Installation Procedure to attach the driver side, and if applicable, the passenger side and rear seatfloor mats to the vehicle carpet using the floor mat retainers.

T-SB-0004-26 Rev1

During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation.

T-SB-0002-26 Rev1

Long-term or off-site storage requires special care to maintain vehicle condition. The following guidelines should be performed to minimize vehicle component/part degradation due to extendedvehicle storage conditions. Long-term storage can affect a vehicle’s systems and components. Any problems that are found should be corrected immediately.

T-SB-0005-26 Rev1

A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.