RoadVitals

2018 Toyota C-HR Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
307
+12 complaints in 30 days
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
9
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
139
Reports on file since Aug 31, 2017

What this page shows

Our database holds 307 NHTSA owner-reported complaints for the 2018 Toyota C-HR. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 307 · page 1 of 13

Filed Aug 12, 2026

I bought my 2018 CHR in 2017 from Huntersville NC, it has 112,000 miles on it and it is paid off. My CHR has only been serviced at Toyota dealerships and I have all the invoices. On [XXX] Toyota performed the 100,000 mile multi-point inspection and everything was good to go. However, approximately 2 weeks later I started hearing a whining noise. On [XXX] Toyota inspected my vehicle and notified me that the transmission was going bad, and there was no time frame on when the CHR would leave me stranded. Upon my own research the CHR in Canada has issued a 10 year extended warranty due to a faulty bearing in the CVT Transmission; which is the same issue my CHR in North America is having. There has not been an extension on my specific vehicle. I inquired to my local Toyota dealership about Goodwill Assistance and was shut down. The Toyota dealership is only concerned with selling me a different vehicle at this point. I am [XXX] and do not have sufficient income to cover expenses nor a monthly payment. Toyota needs to be held responsible for the same manufacturer defect they recognize in Canada, here in North America as well. It definitely put a sour taste in my mouth about purchasing another Toyota. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11756585
Incident
Aug 1, 2026
Powertrain (other)
Filed Aug 12, 2026

The transmission started a whining noise 2022 approx 10k miles it got worse. I took it toyota and got an estimate for 10k plus to replace transmition which is probably what the car is worth.

NHTSA ID
11756517
Incident
Oct 14, 2022
ElectricalEnginePowertrain (other)
Filed Aug 10, 2026

When I accelerate from a complete stop. It makes a roaring noise that dies down once the car is in full swing. Toyota dealership is saying that it is a common problem for Toyota CHR and needs to be replaced. Replacement cost from my pocket is $12k

NHTSA ID
11756078
Incident
Aug 10, 2026
Powertrain (other)
Filed Aug 9, 2026

The transmission (CVT) in my 2018 Toyota C-HR failed at 101,740 miles, approximately 5,000 miles and 2 months after I purchased the vehicle used. The vehicle began making a whining/rotary noise while driving. I took it to Toyota of Downtown Chicago (RO [XXX], 7/28/2026), where the technician test-drove the vehicle, confirmed the noise originates from the transmission, and recommended full CVT replacement. The quoted repair cost is $14,271.52. The vehicle is currently not being driven and is available for inspection upon request. Safety concern: a CVT that is failing internally can produce unpredictable loss of power, hesitation, or sudden changes in acceleration while driving, which creates a risk of being unable to safely merge, accelerate away from a hazard, or maintain consistent speed in traffic. I have stopped driving the vehicle to avoid this risk. The problem has been confirmed by a Toyota dealership (Toyota of Downtown Chicago), not by an independent shop. The vehicle has not been inspected by the manufacturer's field engineering, police, or insurance representatives. Prior symptoms: the whining/rotary noise was the only symptom I noticed, and it appeared shortly before I brought the vehicle in for inspection. No warning lamps or dashboard messages appeared at any point. I do not know how long the underlying defect was present before I purchased the vehicle, though vehicle history records show the previous owner's independent shop performed a CVT transmission fluid service approximately six weeks before the vehicle was sold at auction. I am aware that Toyota Canada has issued a Warranty Enhancement Program (10 years / 193,000 km) for 2018–2019 Toyota C-HR vehicles covering CVT failures caused by a known defective internal bearing. No equivalent program currently exists in the United States. I am filing this complaint because I believe this same defect affects U.S.-market vehicles and should be investigated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11755795
Incident
Jun 30, 2026
Powertrain (other)
Filed Aug 6, 2026

CVT transmission total failure. Clunking and grinding.

NHTSA ID
11755297
Incident
Aug 6, 2026
Filed Aug 5, 2026

K114 CVT internal Bearing Defect Toyota CHR 2018 There is a humming/buzzing sound coming from my CHR as I accelerate. This occurred around 115,000 miles.

NHTSA ID
11755011
Incident
May 31, 2026
Powertrain (other)
Filed Aug 1, 2026

The transmissions on these vehicles have well issues. The only reason I bought the one I did was because the Carfax report falsely started that the transmission had been replaced. Toyota knows it's a safety hazard and can fail at highway speed but will not take responsibility. I bought the car and within 5 days it is making a grinding noise. The Toyota dealership states the car needs an entire transmission replacement for $12,000.

NHTSA ID
11754109
Incident
Jul 29, 2026
Powertrain (other)
Filed Jul 30, 2026

There was a loss of power while driving. As I pressed on the gas, the engine would rev, but the vehicle would not accelerate. This is a major safety risk.

NHTSA ID
11753888
Incident
Jul 30, 2026
Driver assistancePowertrain (other)
Filed Jul 27, 2026

My EPB malfunction light goes off for no reason and kicks my cruise control off . My transmission is now making a crazy noise. Has happened MULTIPLE times since ownership.

NHTSA ID
11753158
Incident
Dec 31, 1969
Powertrain (other)
Filed Jul 26, 2026

Recently my car started making a grinding metallic noise while trying to accelerate from a stop this was the first real indicator to start doing research. I found that Toyota CH-R 2018 has known issues with premature CVT transmission bearing failure, with recalls in Canada but not in the US even though they are exactly the same. I also discovered the class action lawsuit due to Toyotas blind eye and several complaints. Before this metallic grinding and slippage I had noticed gear noises but at the time thought it was just the gears shifting. As of now, my dash lights are on. I am a mother of a [XXX] with multiple Dr and pediatrician appts and I'm terrified to drive with my baby. I'll also add that I've recently paid my car off, replaced tires, rotors and brakes as a safety measure but due to Toyota's lack of issuing a recall on a known default I may not only be subjected to a safety hazard but also a complete loss financially after over 45k in finance fees and repairs that should've ensured peace of mind. I bought a Toyota because they are supposed to be safe, reliable and back their product. I'm finding out now that US Toyota is not to be trusted due to their complete lack of responsibility with this known issue. In addition, I purchased the platinum warranty and am just 10,000 over which would covered the 10,000 - 15,000 repair to the CVT but now, due to no recall on a known faulty part I have to submit a good will claim and pray they make it right. I'm absolutely devastated! This is a massive safety issue with a brand that considers themselves as the most safety oriented and reliable car company out there. PLEASE ISSUE THE RECALL and hold Toyota accountable INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11752930
Incident
Jun 10, 2026
BrakesPowertrain (other)Suspension
Filed Jul 24, 2026

The contact owns a 2018 Toyota C-HR. The contact stated that while driving over a bumpy road surface, the message "See Dealer" was displayed. The vehicle was taken to the dealer, and the contact was informed that the vehicle was previously repaired under NHTSA Campaign Number: 17V717000 (Parking Brake). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that recall repairs were a one-time, free-of-charge service, and any additional related failures would be repaired at the owner's expense. The failure mileage was approximately 80,000.

NHTSA ID
11752587
Incident
Jul 24, 2024
Mileage
80,000 mi
Powertrain (other)
Filed Jul 18, 2026

I started to hear a whining noise under acceleration so I asked Firestone to check it out when I dropped it off for a 100k mile service. They said it was the transmission beginning to fail. I researched online and saw that it is a very common and known problem with the Toyota chr CVT transmission. We went with Toyota because they are known for their reliability and here we are at 102k miles with what is about to become a paperweight that needs a 10-12k repair. That's half the cost of the car itself. At the time we purchased this vehicle new Toyota claimed that this transmission is sealed and maintenance free and the transmission fluid is "lifetime fluid". We have had the car for 8 years, quite short of a lifetime.

NHTSA ID
11751303
Incident
Jul 18, 2026
Powertrain (other)
Filed Jul 15, 2026

I am experiencing a severe and hazardous failure of the Continuously Variable Transmission (CVT) bearing. While driving, the vehicle produces a loud, persistent humming noise that increases in volume with higher RPMs. A failure of this nature leads to a complete loss of propulsion while in motion, creating a critical safety hazard and a high risk of high-speed rear-end collisions. The vehicle has been officially inspected twice confirming the CVT bearing failure. It’s being recall in Canada but not the USA Toyota has refused the usa market for any help. American drivers are left operating vehicles with a known, unaddressed safety defect that can cause sudden power loss at highway speeds.

NHTSA ID
11750474
Incident
Feb 10, 2026
Powertrain (other)
Filed Jul 13, 2026

The internal transmission bearing defect causes sudden unpredictable loss of propulsion of the vehicle and creates a high risk on the interstate which is where I drive most the time and risks those in my car or around me. The dealer confirmed the issue. There are no warning lights just a whine while driving.

NHTSA ID
11749923
Incident
Jul 11, 2026
Powertrain (other)
Filed Jul 10, 2026

1) CVT transmission bearing failed. Currently available for inspection. 2) Loud humming noise while driving, louder with higher rpms. If continue driving would lose complete power of vehicle causing extreme safety risk at high speeds. 3) CVT transmission has been inspected by Toyota dealership. 4) There were no warning lamps, messages or other symptoms of the problem prior to the failure. Failure first appeared on XXX and diagnosed on XXX. Note: Toyota has already officially extended the warranty on this exact part for 2018 C-HRs up to 120,000 miles in [XXX] due to defective bearings. This vehicle is in the exact failure window, unfortunately Canada's extension does not apply in the United States. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11749610
Incident
Jul 7, 2026
Powertrain (other)
Filed Jul 6, 2026

A noise from under the hood kept getting louder. When I took it to the Toyota dealership for inspection, they determined that a bearing in the CVT transmission failed causing the transmission to need total replacement. I can not safely drive my car because the transmission could fail at any time. This issue has been widely reported for the 2018 Toyota C-HR and possibly other year models. There was no warning other than the whining noise that continued to get louder. I was quoted an estimate of $11,868 for repairs.

NHTSA ID
11748486
Incident
Jul 3, 2026
Powertrain (other)
Filed Jun 30, 2026

I experienced a sudden transmission failure on roadway. This is a severe safety hazard. I lost all powertrain to my car while in motion. I had to coast the car onto side road at 4am on 6-15-26. Upon further investigation this car year 2018, make toyota and model ch-r, has premature K114 CVT transmission.

NHTSA ID
11747335
Incident
Jun 15, 2026
Powertrain (other)
Filed Jun 28, 2026

The transmission is failing and it has been confirmed. When it is being driven it makes loud sounds that can be heard over the radio.

NHTSA ID
11747000
Incident
Jun 7, 2025
Driver assistancePowertrain (other)
Filed Jun 28, 2026

I bought the car in May of 2021 with roughly 40,000 miles. It is now June of 2026 and I have roughly 111,000. Regularly maintenanced. My front sensor system went out last year, so I cannot use cruise control, auto brights, lane assist, emergency braking system, etc. It is a pretty penny to replace that. My transmission is now going out and I am faced with replacing the transmission or replacing the vehicle that I still owe money on- roughly $8,500. There are no warning signs other than the signs for my front sensor system not working. I have seen other complaints with the exact problems I am facing and I believe a recall is appropriate.

NHTSA ID
11746975
Incident
Jun 27, 2026
Powertrain (other)
Filed Jun 27, 2026

Transmission went out at 103,000 miles. Transmission replacement is over 10,000. Known issue with vehicle and Toyota will not offer any support to fix.

NHTSA ID
11746907
Incident
Dec 19, 2025
Engine
Filed Jun 26, 2026

I was driving when the dashboard lights all turned on and started getting warning messages too. The gas pedal wasn't giving anymore and the car would not accelerate. Luckily I was able to roll into a parking lot where we waited almost 2 hours for a tow. The car fortunately was still running so we had the a/c on while waiting (important for later.) Had it taken to a collision center thinking a squirrel got in the engine... that happened a few months ago. They had it towed to Toyota who said there was no issue found and it was most likely a battery issue. No sir it didn't turn off after stalling on me for 2 hours which hello... battery! So he said he would check it again after I informed him I don't feel safe in it. Well next day I get told its the transmission with no warranty because it's just over 60,000 miles. Ridiculous! Oh and no mention of the battery now...

NHTSA ID
11746692
Incident
Jun 20, 2026
Engine
Filed Jun 22, 2026

I own a 2018 Toyota C-HR with approximately 117,600 miles. The vehicle has developed a transmission bearing failure, causing a loud whining/humming noise that increases with vehicle speed. I have been informed that the bearing inside the transmission is failing. This appears to be a premature transmission defect that could affect the safe operation and reliability of the vehicle. I am submitting this complaint because I believe other Toyota C-HR owners may be experiencing similar transmission bearing issues. The vehicle has been maintained regularly, and this type of major transmission failure should not occur under normal use. I request that NHTSA investigate potential transmission defects in the 2018 Toyota C-HR.

NHTSA ID
11745761
Incident
Mar 6, 2026
Powertrain (other)
Filed Jun 21, 2026

Transmission Failure. I purchased a 2018 model year Toyota CH-R new from a dealer and recently heard a clicking/grinding noise from some component of the powertrain. Inspection by an independent automotive repair shop and a Toyota dealership have advised the problem is a non-specific transmission issue (without removing and taking apart the transmission, the precise transmission component which is failing can not yet be determined). In conducting some research, it appears that the 2018 Toyota CH-Rs sold in North America were equipped with an automatic Continuously Variable Transmission (CVT) which has since been shown to have a known transmission bearing defect primarily affecting the 2018-2020 model years. With the 2018 model year appearing to be the most problematic model year (41% of reports). Consequently, Toyota Canada has initiated an extended warranty for the CVT in this model for vehicles purchased in Canada which reportedly extends the warranty to 10 years and an unlimited number of miles for repairs made before September 2026. Unfortunately, Toyota within the United States does not appear to have provided this same consideration for a problem which Toyota would appear to admit is a known issue. It is unclear (to me) whether this matter would be considered a 'safety issue', although I would assume a seizing transmission while at highway speeds would certainly be a concern for the driver/passengers of that vehicle and possibly other drivers in proximity when this occurs; and this is a systemic issue in a specific make/model of vehicle. I am basing my information provided from the Canadian Automobile Protection Association (APA), found at www.apa.ca website (specific link to issue: [XXX]). Additional sites claiming the same or similar information can also be found online. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11745507
Incident
Jun 2, 2026
Powertrain (other)
Filed Jun 21, 2026

I have taken my car to the dealership some I bought it. With less than 100K miles already has a faulty transmission. This failure was already recognized and in Canada. The dealer wants almost 14K to replace it. This is not fair. A less than 100k should not be having these problems.

NHTSA ID
11745487
Incident
Jun 1, 2026
Powertrain (other)
Filed Jun 20, 2026

High-pitched whining or droning noise in the transmission area. internal bearing inside the K114 CVT

NHTSA ID
11745370
Incident
Jun 1, 2026

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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