2018 Toyota C-HR

I owned a 2018 toyota CHR just this year. I only had it for 9 months and the bearing in the transmission went bad. When it happened it wasn't covered under warrenty because this was a worldwide problem with these vehicle's. Well I didn't know what to do so I went ahead and traded in my vehicle and only got back 2750.00 in trade in. Mind you I soent almost 17,000.00 on the vehicle. A month later I get a letter in the mail saying I can bring in the vehicle that there is a warrenty on it. So now I am stuck in 400.00 payments every month. I have lost money over this and I would like to be reimebursed for what I have lost.(I have more documentation it wouldn't let me add all of it)

NHTSA ID

11773113

Incident

Aug 7, 2026

The contact owns a 2018 Toyota C-HR. The contact stated that while driving at approximately 45 MPH, the vehicle experienced transmission failure. The contact stated that the transmission was previously replaced in 2023 at 93,000 miles. Before the failure, there was a high-pitched whining sound while driving at approximately 30 MPH, and the transmission was shifting hard. The transmission became inoperable while driving. The vehicle was taken to the local dealer, and it was confirmed that the transmission needed to be replaced. The manufacturer was contacted by phone, and a case was opened; however, no further assistance was provided. The failure mileage was approximately 147,000.

NHTSA ID

11772997

Incident

Oct 1, 2026

Mileage

147,000 mi

My first transmission went out at 54,000 miles now my second transmission went out at 148,000 miles. First one was whinnning between 20-40 mph would not shift correctly then second one is doing the same thing.

NHTSA ID

11772519

Incident

Sep 28, 2026

Transmission bearing defect

NHTSA ID

11770849

Incident

Sep 1, 2026

am filing this complaint regarding a transmission failure in my 2018 Toyota C-HR that left me stranded on the freeway and created a serious safety hazard. The vehicle experienced a transmission-related failure that caused it to lose its ability to operate properly while I was driving. As a result, I was left stranded on the freeway, exposed to passing traffic and at risk of being involved in a collision. A vehicle losing its ability to maintain normal operation on a busy freeway can create a dangerous situation for both the driver and other motorists. I am concerned that this transmission failure may represent a safety-related defect that could affect other owners of 2018 Toyota C-HR vehicles. A transmission should not fail in a manner that leaves a driver unexpectedly stranded in an active traffic environment. I request that NHTSA investigate whether transmission or continuously variable transmission (CVT) defects in the 2018 Toyota C-HR could cause sudden loss of power, loss of drive, or other dangerous failures while the vehicle is being operated. I believe this incident deserves attention because of the potential for serious injury or a collision. I am submitting this complaint so the incident can be documented and considered as part of any investigation into similar complaints involving this vehicle. I respectfully request that NHTSA review this incident and determine whether further investigation or corrective action is warranted. Thank you for your attention to this vehicle safety concern.

NHTSA ID

11770728

Incident

Sep 10, 2026

Warning light comes on frequently saying EPB need service. This is a known recall for this car but for some reason my vin # is not on recall list.

NHTSA ID

11769066

Incident

Dec 31, 1969

Unknown, ​I recently received a Customer Support Program notice from Toyota regarding a known transmission noise affecting certain 2018 Toyota C-HR vehicles. My vehicle exhibits the exact symptoms described in the bulletin—specifically, a small plane-like engine sound when driving between 20 and 40 mph. ​On XXX, I brought my vehicle to Toyota of [XXX] for diagnosis and service under this program. However, the dealership returned the vehicle without performing any repairs, claiming that it is outside the program's coverage. Given that my vehicle's symptoms directly match the documented defect covered by Toyota's customer support initiative, I am requesting a re-evaluation of my vehicle's eligibility and a resolution to this transmission issue. P.S. I escalated this to Toyota Headquarters and I received same denial response. I replied As many owners on public forums and social media have noted, CVT reliability concerns are a well-documented challenge for this model. Given Toyota’s strong reputation for long-lasting vehicles, I was surprised to find that my specific serial number is currently excluded from your service program. Could you please clarify if Toyota will reimburse the costs if I have this repair performed by a private mechanic, as indicated at the bottom of your recent letter? I am currently documenting all related records for my files. My response was ignored. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11768200

Incident

Jul 1, 2026

The contact owns a 2018 Toyota C-HR. The contact stated that while driving 40 MPH, the transmission bearing failed, causing the vehicle to coast to a stop on a main road. The vehicle was towed from the scene. The contact associated the failure with Customer Support Program: 26TE06 that provided a free transmission replacement for certain 2018-2019 Toyota C-HR vehicles experiencing continuously variable transmission failures. The dealer was contacted and stated that the transmission serial number on the vehicle was not included in the Customer Support Program. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 105,000.

NHTSA ID

11766749

Incident

Aug 19, 2026

Mileage

105,000 mi

Although the Continuously Variable Transmissions (CVT) is covered by Toyota’s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing coverage for repairs related to an abnormal whine noise in the CVT.

Although the Continuously Variable Transmissions (CVT) is covered by Toyota’s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing coverage for repairs related to an abnormal whine noise in the CVT.

Although the Continuously Variable Transmissions (CVT) is covered by Toyota’s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing coverage for repairs related to an abnormal whine noise in the CVT.

Although the Continuously Variable Transmissions (CVT) is covered by Toyota’s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing coverage for repairs related to an abnormal whine noise in the CVT.

Although the Continuously Variable Transmissions (CVT) is covered by Toyota’s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing coverage for repairs related to an abnormal whine noise in the CVT.

Some 2018 – 2019 model year C-HR vehicles may exhibit a grinding and/or whining noise from the transaxle while accelerating from 15 – 30 mph and/or decelerating from 30 – 15 mph. An updated transaxle is available when the specified noise and serial number requirements are met.