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2019 Toyota C-HR
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 110 NHTSA owner-reported complaints for the 2019 Toyota C-HR, most frequently naming the powertrain (other), driver assistance and engine categories. 3 safety recalls have been issued covering this model year; and 125 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Nov 2018 | 1 | 1 |
| Jun 2020 | 2 | 3 |
| Jul 2020 | 1 | 4 |
| Sep 2020 | 1 | 5 |
| Nov 2020 | 1 | 6 |
| Jan 2021 | 2 | 8 |
| Jun 2021 | 2 | 10 |
| Jul 2021 | 1 | 11 |
| Oct 2021 | 1 | 12 |
| Jan 2022 | 1 | 13 |
| Apr 2022 | 1 | 14 |
| Sep 2022 | 4 | 18 |
| Nov 2022 | 1 | 19 |
| Feb 2023 | 1 | 20 |
| Jun 2023 | 1 | 21 |
| Sep 2023 | 2 | 23 |
| Oct 2023 | 1 | 24 |
| Nov 2023 | 2 | 26 |
| Jan 2024 | 1 | 27 |
| May 2024 | 1 | 28 |
| Jul 2024 | 1 | 29 |
| Aug 2024 | 3 | 32 |
| Nov 2024 | 2 | 34 |
| Dec 2024 | 1 | 35 |
| Jan 2025 | 2 | 37 |
| Feb 2025 | 1 | 38 |
| Mar 2025 | 2 | 40 |
| Apr 2025 | 3 | 43 |
| May 2025 | 3 | 46 |
| Jun 2025 | 4 | 50 |
| Jul 2025 | 4 | 54 |
| Aug 2025 | 3 | 57 |
| Sep 2025 | 1 | 58 |
| Oct 2025 | 4 | 62 |
| Nov 2025 | 5 | 67 |
| Dec 2025 | 1 | 68 |
| Jan 2026 | 7 | 75 |
| Feb 2026 | 3 | 78 |
| Mar 2026 | 4 | 82 |
| Apr 2026 | 5 | 87 |
| May 2026 | 4 | 91 |
| Jun 2026 | 9 | 100 |
| Jul 2026 | 4 | 104 |
| Aug 2026 | 3 | 107 |
| Sep 2026 | 3 | 110 |
What owners report
Complaints grouped by the component NHTSA recorded
- Powertrain (other)6158.1%
- Driver assistance98.6%
- Engine98.6%
- Electrical76.7%
- Visibility54.8%
- Brakes43.8%
- Fuel system32.9%
- Body & structure21.9%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
3 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govEQUIPMENT:OTHER:LABELS
POWER TRAIN:AXLE HUBS
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Driving home from work on the freeway, the loud droning and whining sound was already present. Same issue that I thought had been previously resolved by replacing the transmission from the dealership it was purchased from. Though this time it was accompanied by a horrible grinding sound coming from the bearings in the transmission. After much research into this issue, iI found that it is a very common issue wtih this particular vehicle. Specifically the K1114 transmissions used in them. Toyota has since used different transmissions in newer models, but has not issued a recall for the ones that are so commonly breaking and keep replacing but not fixing the issue.
- NHTSA ID
- 11766496
- Incident
- May 2, 2026
The transmission has failed twice. It was replaced once in 2020, right after we bought the vehicle in 2019. We have serviced the car as required at the same dealership. We were told in August 2026 by the dealership, after having the transmission serviced in the Spring of 2026, that the transmission needed to be replaced. We received a Customer Support Program letter from Toyota in September 2026 that the transmissions on 2018-2019 vehicles are being replaced because of known issues. However, they are denying it because of a serial number. There are/were warning lights, etc. It makes a sound when trying to accelerate. When we Google information, we find that there are also issues with the 2020 transmissions.
- NHTSA ID
- 11766376
- Incident
- Aug 12, 2026
While driving my 2019 Toyota C-HR normally on [XXX] in [XXX] at approximately 8:00 PM, traffic began slowing due to congestion. When traffic began moving again, the vehicle accelerated very slowly and did not respond normally to the accelerator. Shortly afterward, the dashboard displayed a “Pull Over Safely” warning. The vehicle then completely lost its ability to move under its own power. It would not move normally in either Drive or Reverse and had to be towed off the freeway. Condition of the car when we check it ourselves: Vehicle goes into Drive/Reverse Engine revs Vehicle doesn't move Vehicle rolls in Neutral Vehicle stops in Park EPB-related warnings occurred The vehicle was subsequently taken to a mechanic and then to Toyota of [XXX] for diagnosis. Toyota has issued Customer Support Program 26TE06 and T-SB-0048-26 concerning premature CVT wear and abnormal whining/grinding conditions on certain 2018–2019 Toyota C-HR vehicles. I subsequently learned that Toyota corporate denied the dealer's request for assistance with my vehicle because the vehicle is no longer operable and the dealership cannot perform the road test/video required to reproduce the whining noise described in the TSB. The vehicle's inability to produce the specified whining noise during a road test is because the CVT has progressed to a complete loss of propulsion. The vehicle currently remains at Toyota of [XXX]. I am reporting this because the vehicle experienced a complete loss of propulsion while being driven on a major freeway, creating a potentially serious safety situation. I was fortunate that the vehicle could be safely moved off the freeway and that no collision or injury occurred. I am requesting that NHTSA document and review this incident as a potential safety-related CVT/transmission failure and consider whether similar failures are occurring in 2018–2019 Toyota C-HR vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11765841
- Incident
- Sep 16, 2026
Hood latch and hood latch cable corroded on a 7 year old vehicle. hood latch coroded and could have let go at any time and caused harm to myself and others on the road. The problem was evaluated by Bristol Toyota. The latch and cable broke while it was in for service, luckily. There were no warning signs or symptoms of the problem prior to failure.
- NHTSA ID
- 11759536
- Incident
- Aug 12, 2026
Transmission won’t shift out of manual mode and car won’t move at all even when in drive or reverse. Was working completely fine then all of a sudden got drive start malfunction and won’t move. Called mechanic they came looked at it and they diagnosed it as a transmission problem. Did some research and this is a well known issue that Toyota Canada has acknowledged but Toyota USA won’t. Car is barely over 100k miles and all maintenance has been kept up on. Transmission only issue, but very expensive. There needs to be a recall on these.
- NHTSA ID
- 11757110
- Incident
- Aug 14, 2026
At 70,000 miles I was just told my transmission id failing. After much research I am finding that this is a common issue with the Toyota CHR and CVT transmissions. Apparently Toyota is aware of this issue but has not issued a recall. I waited to buy this car for years and thought it would be my last car ever. I'm [XXX] and thought a Toyota would last. I just paid it off. You know and I know a transmission should last longer than this. I am so frustrated. Toyota needs to fix this without charge or at least at minimal costs. I am going to tell everyone I know to not buy Toyota anymore if this isn't recalled or fixed. I'm also going to write our President. Donald Trump needs to get involved. Thousands of people are affected. Go look just on Reddit. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11756287
- Incident
- Aug 10, 2026
While driving my vehicle, it is a consistent clicking loud noise. I had the vehicle checked out twice and both places said the same thing as it is explained down below: Transmission Replacement (Automatic): SEVERE INTERNAL TRANSMISSION NOISE- NOISE LOUDER W/ SPEED. NEED TO REPLACE TRANSMISSION ASSEMBLY- DO NOT RECOMMEND DRIVING VEHICLE MAY BE CATASTROPHIC AND COME APART This statement is from the Toyota dealership.
- NHTSA ID
- 11754044
- Incident
- Jul 1, 2026
No warning lights, only noticed a new noise like a whirring sound that matches car speed, not acceleration. Had the car looked at and determined it was likely the same CVT transmission bearing failure most CHR owners are experiencing. Toyota is no help and estimates for repair are $6k to $10k from private transmission repair places. Now we have a dud of a car that we still owe money on that isn't even worth the price to repair it.
- NHTSA ID
- 11753623
- Incident
- Jul 27, 2026
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
POWER TRAIN
Although the Continuously Variable Transmissions (CVT) is covered by Toyota’s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing coverage for repairs related to an abnormal whine noise in the CVT.
POWER TRAIN
Some 2018 – 2019 model year C-HR vehicles may exhibit a grinding and/or whining noise from the transaxle while accelerating from 15 – 30 mph and/or decelerating from 30 – 15 mph. An updated transaxle is available when the specified noise and serial number requirements are met.
ENGINE
Although the Continuously Variable Transmissions (CVT) is covered by Toyota’s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing coverage for repairs related to an abnormal whine noise in the CVT.
ELECTRICAL SYSTEM
OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26.
ELECTRICAL SYSTEM
Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.
Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.