2019 Toyota C-HR Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2019 Toyota C-HR, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Powertrain (other)5757.0%
- Driver assistance99.0%
- Engine99.0%
- Electrical77.0%
- Visibility55.0%
- Brakes44.0%
- Fuel system33.0%
- Exterior lighting11.0%
- Other / unspecified11.0%
- Airbags11.0%
- Suspension11.0%
- Tires & wheels11.0%
- Body & structure11.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
While driving my vehicle, it is a consistent clicking loud noise. I had the vehicle checked out twice and both places said the same thing as it is explained down below: Transmission Replacement (Automatic): SEVERE INTERNAL TRANSMISSION NOISE- NOISE LOUDER W/ SPEED. NEED TO REPLACE TRANSMISSION ASSEMBLY- DO NOT RECOMMEND DRIVING VEHICLE MAY BE CATASTROPHIC AND COME APART This statement is from the Toyota dealership.
No warning lights, only noticed a new noise like a whirring sound that matches car speed, not acceleration. Had the car looked at and determined it was likely the same CVT transmission bearing failure most CHR owners are experiencing. Toyota is no help and estimates for repair are $6k to $10k from private transmission repair places. Now we have a dud of a car that we still owe money on that isn't even worth the price to repair it.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
The CVT transmission failed at approximately 60,000 miles. The vehicle was fully maintained by Toyota dealerships. The failure of the transmission bearing will cause the car to lose power and could fail while driving, creating a risk of being stranded in traffic or being unable to accelerate to avoid a collision. Toyota Canada has extended the warranty for this same transmission issue up to 119,924 Miles (193,000 KM) and 10 years on comparable Toyota C-HR vehicles, but Toyota USA has refused to provide the same coverage.” See comments at Toyota Forum [XXX] Please see below Toyota Canada announcement: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My cvt transmission carrier bearing has went bad in my vehicle. Not only have these bearings been one of the main conplaints, this vehicle has several recalls. And which the recall for the precondition system has went bad in mine months ago. I was driving home when suddenly my car got hard to drive n their were very loud noises. Got it looked at and was told it was that bearing. That u can not afford to even fix. I still owe 12k on this car. Ive inky had it for exactly 2 years with only 114k miles on it. Thr bearing should not be malfunctioning already. Toyota needs to fix it or replace the whole transmission cuz no shop will fix the bearing. They tell me I need to buy a new transmission
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
The contact owns a 2019 Toyota C-HR. The contact stated that the vehicle occasionally failed to start. On another occasion, there was a tire blowout while driving 70 MPH. The contact replaced the battery, and the instrument panel displayed several warning lights, including the Check Engine, Lane Assist, and Forward Collision. After an initial dealer inspection, the diagnostic test was inconclusive. The contact drove the vehicle off the lot, and the warning lights returned immediately afterwards, and the vehicle was taken back to the dealer for additional diagnostic tests. The dealer subsequently identified a failure with the valve lift controller and an inoperable housing sub-assembly. The parts were replaced. The manufacturer had not yet been notified of the failures. The failure mileage was approximately 96,000.
The contact owns a 2019 Toyota C-HR. The contact stated that while driving at 40 MPH, the vehicle stalled. The vehicle was sputtering while driving after 20 minutes of driving. Their vehicle failed to accelerate. There were no warning lights illuminated. The local dealer was contacted, who confirmed there was no recall coverage. The vehicle was diagnosed, and it was determined that the failure was due to the fuel pump. The vehicle was not repaired. An independent mechanic was contacted, who determined the failure was due to the fuel pump. The manufacturer was contacted, who referred him to the NHTSA hotline. The failure mileage was approximately 39,000.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
There is so many customers that is having the same problem with the replacement of transmission at only at 38,000 miles there has to be an issues with the Toyota CHR my car now is make the same humming noise it started out low and now it’s very loud only for find it need a new transmission. It needs to be recalled by Toyota my car needs work right now!!!!!! I paid 162.00 thinking the transmission need to be changed and it still made the same noise when done.
Vehicle only has 40K miles and it has been giving me battery issues along with an engine spurring sound. The vehicle stopped running suddenly and provided me with a check engine light as well as EPB malfunction. Contacted a mechanic and he believes it may be a manufacturer issues along with possible vehicle recalls. I have kept up with maintenance and there is no reason for so many issues.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
Windshield cracked while sitting in my carport overnight. No impact damage, cracked from bottom of Windshield and is halfway across the Windshield. Filing insurance claim this week.
Issue with Windsheild. I've had several issues with random spots in the windshield, the dealer changed it twice and claimed the airo-dynamics causes these spots as wind hits it. I now have a crack on the windsheild that appeared out of now where. I wasnt even driving it. It came from under the passenger side wiper blade. After research, I see several people have the same problem and in the same location. There is NO Rock Chip, NO visual sign of anything hitting the window. My husband said Its a stress fracture. The angle of these windshields does not seem to be a good fit. I love the car, but cant continue with these problems. Toyota is now refusing to replace this window. The cost is over 1500.00! I hope this can be added to a list for a recall. Jay Wolff Toyota Dealership Has data, pictures Thank you [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
Yesterday While I was driving down i270 in Maryland without any car around the car hit the break and made the emergency break sound as well as saying “BREAK” in the driver dash. This has happened ~5 times in the past 3 years or so. It’s pretty scary thinking how lucky I have been so far with no one rear ending me when it happens. Also, this has happened a few times while in adaptive cruise control as well.
Today suddenly, the vehicle gave me a warning message to "Pull over in a safe spot and to not drive the vehicle" along with other messages flashing "Braking power reduced" "Pre-collision system failure" and a bunch of lights came on. Mechanic, over the phone, said "He doesn't understand how a minor rear-bumper colission could affect sensors and electrical things in the front of the car. Another incident, last year, a small nick on one of the wires under the car disabled my entire car and it was undriveable until repaired. I am frustrated that one small issue with a wire, or sensor, or other small gadgety things in the vehicle can disable the entire car and put me in danger while driving.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
The contact owns a 2019 Toyota C-HR. The contact stated that while driving at 40 MPH, the vehicle stalled. The vehicle was sputtering while driving after 20 minutes of driving. Their vehicle failed to accelerate. There were no warning lights illuminated. The local dealer was contacted, who confirmed there was no recall coverage. The vehicle was diagnosed, and it was determined that the failure was due to the fuel pump. The vehicle was not repaired. An independent mechanic was contacted, who determined the failure was due to the fuel pump. The manufacturer was contacted, who referred him to the NHTSA hotline. The failure mileage was approximately 39,000.
- My 20218 C-HR has a hard jerk noise when accelerating from a stop sign. Transmission of the car is malfunctioning, took the car to Toyota Fort Worth and the diagnosed the issue to be a noise coming from the transmission. - Car can suddenly stop while driving it on the freeway, this can cause a serious accident and to myself and others. - There is a TSB related to K71, meaning that the manufacturer is aware of the issue. It is a known issue to them. - No warning sign
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
The contact owns a 2019 Toyota C-HR. The contact stated that the driver’s and passenger’s side headlights were dim and failed to provide adequate illumination while driving at night. The headlights failed to operate intermittently. The contact replaced the headlight bulbs however, the failure recurred. The dealer and manufacturer were not made aware of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was 58,000. Consumer stated there was 2 more failures.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
THERE ARE REPORTS ON THE CONTINENTAL TIRE WEB SITE OF CUSTOMERS EXPERIENCING BLOWOUTS WITH FAIRLY NEW PROCONTACT TX TIRES. ON JULY 12, 2020 OUR NEW CAR WITH 13,794 MILES AND NEW PROCONTACT TX 215/60R17 96H TIRES HAD A CATASTROPHIC BLOWOUT ON THE FREEWAY. WE DID NOT HIT ANYTHING, THE TIRES WERE PROPERLY INFLATED AS THEY WERE RECENTLY INSPECTED, AND WE WERE TRAVELING WITHIN THE SPEED LIMIT. THE TIRE SIMPLY FAILED. AFTER BEING TOWED, WE TOOK THE CAR TO AN EXPERT AT LES SCHWAB TIRES WHO SAID THAT HE COULD NOT EXPLAIN WHY A FAIRLY NEW TIRE COULD FAIL SO DRAMATICALLY AND DANGEROUSLY. SINCE OTHER CUSTOMERS ARE REPORTING SIMILAR ISSUES ON THE CONTINENTAL TIRE WEB SITE, I WANTED TO INFORM THE NHTSA THAT THERE COULD BE A POTENTIAL PROBLEM WITH THE QUALITY OF THESE TIRES.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
I had two mayor accidents, one was from the rear and the other on the left doors from the passenger side. The airbags didn't deployed and I'm concerned. The body shop said he doesn't unsdertand why they didn't deployed.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
Severe structural corrosion was discovered on a low-mileage 2019 compact SUV affecting critical suspension components, including the front subframe, lower control arm mounting points, and structural attachment areas. The issue was identified during inspection at a dealership. The technician documented that suspension components were severely rusted, subframe bolts were rusted and cracking, and lower control arms were deteriorating due to corrosion. The technician advised that the vehicle should not be driven and recommended towing for further structural inspection. These components are part of the load-bearing suspension system and may pose a safety risk if failure occurs. This level of corrosion is unusual given the vehicle has approximately 27,000 miles and has been operated in a region without exposure to road salt or severe winter conditions. Independent mechanics who inspected the vehicle also expressed concern about the severity of the corrosion. The problem was confirmed by both a dealership and an independent repair facility. The vehicle was not inspected directly by the manufacturer. No warning lights or messages were present prior to discovery of the issue. Photographic evidence shows rust perforation, material loss, and metal delamination along structural seams, indicating corrosion progressing internally. This condition may compromise suspension mounting integrity and increase the risk of failure while driving. The affected components were repaired and are available for inspection upon reque
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
The Bridgestone AllSeason WeatherPeak 225/50R 18 tire tread was worn out at 15800 miles. Tires were rotated and alignment performed routinely at Firestone. Inflation was checked every two weeks. Many complaints for this issue by other customers. Early tread wear is dangerous and will cause accidents. How could this tire have a 700 tread rating and who is performing the test for the 700 tread rating?
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
1- OCCASSION #1 I MADE A SLOW RIGHT TURN INTO A PARKING SPACE AT WALGREENS. I PRESSED THE BRAKE, THE PEDAL WENT TO THE FLOOR, THE VEHICLE CONTINUED FORWARD, JUMPED THE CURB AND WAS STOPPED BY A FENCE ABOUT 4 FEET IN FRONT OF THE CURB. NO HARM DONE. 2- I MADE A SLOW RIGHT TURN INTO A PARKING SPACE AT SONIC, THE PEDAL WENT TO THE FLOOR, THE CAR JUMPED THE CURB, CONTINUED FORWARD AND STARTED DOWNWARD INTO A RETENTION POND (EMPTY, NO WATER) I WAS ABLE TO STOP THE CAR AFTER I TOOK MY FOOT OFF THE PEDAL AND IT BEGAN TO WORK NORMALLY. MY CAR SCRAPED A FENCE POST AND I HAD TO DRIVE FORWARD INTO THE RETENTION AREA TO FREE MY CAR TO GET BACK ON THE ROAD. THESE INCIDENTS WERE ABOUT 5 MONTHS APART. RELATED - MY AUTOMATIC BRAKING LIGHT HAS FLASHED AND BEEPED WITHOUT ANY SITUATION BEING PRESENT. THE RADAR SENSOR HAS SLOWED THE CAR WHEN CRUISE CONTROL WAS ENGAGED AS A CAR INFANT OF ME PULLED OFF THE FREEWAY TO EXIT.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .