RoadVitals

2019 Audi Q8

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
109
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Mar 4, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
2 injuries, 0 deaths reported

Overview

Our database contains 109 NHTSA owner-reported complaints for the 2019 Audi Q8, most frequently naming the electrical, powertrain (other) and engine categories. 5 safety recalls have been issued covering this model year; and 1,352 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

LANE DEPARTURE:SOFTWARE

Mar 4, 2026
1,620 units potentially affected
The defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi Q8, Audi A7, and Audi A6 vehicles previously repaired under recall number 25V900. Due to a software error, the lane departure warning system may be deactivated.
The risk: The driver may be unaware that the lane departure warning system is deactivated and rely on a system that is not functional, increasing the risk of a crash.
The remedy: Dealers will update the software, free of charge. Owner notification letters were mailed March 13, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TW. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 6, 2026.
Volkswagen Group of America, Inc.Manufacturer number 90TWView on NHTSA.gov

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Dec 19, 2025
356,894 units potentially affected
The defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
The remedy: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
Volkswagen Group of America, Inc.Manufacturer number 90TVView on NHTSA.gov

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Jul 20, 2022
49,443 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.
The risk: Fuel pump failure can cause an engine stall, increasing the risk of a crash.
The remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 20DR.
Volkswagen Group of America, Inc.Manufacturer number 20DRView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

ElectricalEngine
Filed Sep 24, 2026

Engine overheated and dash warning light did not illuminate until coolant was completely overheated. i followed the light, pulled off the road and let the engine idle until the light when away as directed and proceeded to drive approx 10 miles total distance to work from first warning light to full engine failure with electrical system failure due to being melted and three of my cylinders were misfiring. Audi states i need a full engine replacement at my expense and is not taking ownership of failed warning system. Engine for car quoted 25-30k for replacement. total car value with approx. 80k miles is 17k. Absolutely ridiculous.

NHTSA ID
11766823
Incident
Sep 14, 2026
Engine
Filed Aug 28, 2026

I own a 2019 Audi Q8 3.0 TFSI that has been regularly maintained and serviced through authorized Audi dealerships. The abnormal engine ticking/knocking did not suddenly begin at 91,000 miles. A similar noise could be heard earlier, but it was not identified by Audi service as an internal engine/piston problem. Because the vehicle continued to be serviced by Audi, I believed the sound was related to the fuel injectors or normal engine operation. At approximately 91,000 miles, the noise became noticeably worse. At 91,623 miles, Audi San Jose diagnosed the knocking as related to the engine pistons, classified it as requiring “IMMEDIATE ATTENTION,” opened Audi TAC case SF-1690700, and confirmed that all six pistons require replacement. Audi provided a repair estimate of $22,466.21. I have since learned that Audi has acknowledged a piston-skirt issue through an 8-year/80,000-mile limited warranty extension, and I have found numerous owners reporting similar piston knocking/piston-slap and major engine repairs. My vehicle is now beyond the 80,000-mile limit, but the noise existed earlier and was not recognized as a piston problem. Given the vehicle's Audi maintenance history and the failure of all six pistons, I am concerned this represents a premature engine defect rather than normal wear. I am reporting this so NHTSA can investigate similar failures, including those diagnosed after Audi's extended-coverage mileage limit, and the potential risk of major engine damage or loss of propulsion.

NHTSA ID
11760510
Incident
Aug 27, 2026
Filed Jun 7, 2026

I have experienced multiple events in which the there is a central locking system malfunction which renders the fob, door lock button, and at times, the door handle nonfunctional and effectively traps occupants in the vehicle.

NHTSA ID
11742553
Incident
Jun 4, 2026
Engine
Filed May 8, 2026

My car is a 2019 Audi Q8 3.0L V6 with only 41,831 miles. My emergency light went on and I brought it my locat Audi Dealer. The inspection revealed that the coolant pump was leaking internally, contaminating the entire vacuum system with coolant. This is not a maintenance failure or the result of owner neglect. It is a well-documented, inherent design defect in the EA839 3.0T engine platform that powers the 2019 Q8, a defect that Audi of America has acknowledged through multiple Technical Service Bulletins. Specifically, the EA839 water pump uses a vacuum-operated diaphragm to control coolant flow. When the pump's internal seals fail — as they predictably do — coolant migrates directly into the engine's vacuum system, contaminating components far beyond the pump itself. Industry experts and Audi forums alike describe this failure mode as inevitable on this platform: not a matter of if, but when. This is a design defect manifesting at a fraction of the mileage at which any reasonable owner would expect a cooling system component to fail. Audi of America has issued multiple TSBs addressing coolant pump failures on this exact engine platform, and previously extended warranty coverage for Q7 and Q8 vehicles, including those built during the same production window as the vehicle in question. Our concern is this issue can cause the engine to seize while driving and Audi's repair costs for this known issue have been quoted minimally at $5,519.76

NHTSA ID
11736636
Incident
Apr 12, 2026
Engine
Filed Apr 30, 2026

I own a 2019 Audi Q8. The vehicle was in the dealership’s possession for approximately three (3) weeks for service. During that time, I was not informed of any significant mechanical concerns or issues. After retrieving the vehicle, it displayed an oil pressure warning while in operation. I immediately returned the vehicle to the dealership for evaluation. At that time, the dealership added oil (“topped off” the vehicle) and released it back to me without identifying or addressing the underlying cause of the warning. Following this, I made multiple attempts to have the vehicle properly diagnosed. I experienced difficulty obtaining assistance, including calls being disconnected, and I was not provided meaningful support or a thorough evaluation of the issue. Shortly after leaving the dealership, the vehicle began producing abnormal knocking noises and rapidly became unsafe to operate, requiring it to be towed. This situation presents a significant safety concern, as a sudden loss of power or drivability while driving can increase the risk of an accident, particularly in traffic conditions where maintaining speed is necessary. The condition has since been confirmed by a service provider as a major mechanical failure. Additionally, I have received documentation from the manufacturer indicating a known issue related to piston skirt defects associated with this vehicle. Despite the vehicle being in the dealership’s possession for an extended period, this issue was not identified, diagnosed, or addressed. I was also not provided clear assistance or guidance regarding potential warranty consideration related to this known issue. The vehicle is currently available for inspection upon request.

NHTSA ID
11734916
Incident
Apr 6, 2026
Driver assistanceElectrical
Filed Apr 17, 2026

- Vehicle: 2019 Audi Q8, VIN [XXX] - Recall: Campaign 25V900 (90TV), Rearview Camera Software - Dealer: Audi Marin, 700 Francisco Blvd W, San Rafael CA, BAR# XXX - What happened: Recall attempted April 1, 2026. Technician logged Error 005A — communication failure with front driver assistance — on RO #XXX. Vehicle returned with rearview camera non-functional and driver assistance systems unavailable. - Current status: Dealer claims recall was performed. Rearview camera remains non-functional. The specific defect the recall addresses is present in the vehicle. - Dealer conduct: Dealer is attempting to charge $345 diagnostic fee for damage introduced during the recall attempt, claiming fault is pre-existing. No documentation supports pre-existing claim. Dealer's own intake inspection (January 15) recorded systems as functional. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11731959
Incident
Apr 8, 2026
Engine
Filed Feb 4, 2026

Piston slap issues. The manufacturer is aware of the engine failure issues. They extended the engine warranty coverage from 50k to 80k miles knowing that the engine piston slap is an extreme issue but they won’t issue a total and complete recall. Owners have to identify that issue and have to specifically bring it in to have it bore scoped. If an owner isn’t aware of the noise and goes over the 80k miles then they are not held responsible for the complete and utter engine destruction.

NHTSA ID
11715703
Incident
Nov 7, 2025
AirbagsBody & structureVisibility
Filed Jan 19, 2026

Dash Delamination: The leather dashboard is experiencing severe delamination and pulling away from the substrate, specifically in the area surrounding the passenger-side airbag. I believe this condition poses two significant safety risks: Airbag Interference: The detached and warped material may obstruct, delay, or alter the deployment path of the passenger-side airbag during a collision. Visibility and Distraction: This is a material defect, not wear and tear, and it poses a potential safety concern due to the reflection/glare on the windshield, as well as the distraction it causes while driving. Audi has acknowledged this "process weakness" and issued a Limited Warranty Extension (AWA-23-11) for 2019-2020 Q8 models. Despite this, my request for a safety-related repair was denied due to over 80K. The issue should be considered under mileage. I am requesting that the NHTSA investigate this defect to determine if it constitutes a safety non-compliance with FMVSS No. 208, as the structural integrity of the dashboard is vital for proper airbag performance. Thank you for your assistance in ensuring the safety of this vehicle.

NHTSA ID
11711962
Incident
Jan 12, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB_2074436_3

This bulletin provides information when the horn sound quality is poor.

TSB_2063546_5

STEERING

This bulletin provides service infomraiton regardin gthe identifaction of noises with dynamic steering.

TSB_2063528_5

STEERING

This bulletin provides service information when thre are engine noises in the vehicle interior.

TSB_2064535_4

STEERING

This bulletin provides information when the steering wheel clicks when it is adjusted vertically.

SM 34-2026

ENGINE

This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.

TSB_2064681_6

ELECTRICAL SYSTEM

This bulletin provides information when there is an issue with wireless charging/wireless charging is not working.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Audi Q8 by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026010—
2025320—
2024233058.8
2023720—
2022230—
2021307050.8
2020283055.7
2019Viewing1095050.9

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.