2024 Audi Q8

I purchased the vehicle as a Certified Pre-Owned Audi on XXX, from an authorized Audi dealership in [XXX] and had the vehicle delivered to [XXX], where it is registered. The vehicle has experienced a recurring malfunction in which a door cannot be opened from inside the vehicle and a warning light appears. I am particularly concerned because the inability to open a vehicle door from the inside could prevent an occupant from exiting the vehicle during an emergency. The service history concerning this problem is as follows: • XXX – Vehicle purchased by the original owner. • XXX – According to the vehicle history/service records, the vehicle was taken to an Audi dealership, and a door lock was replaced. • XXX – I purchased the vehicle as a Certified Pre-Owned Audi. • XXX – I brought the vehicle to an authorized Audi dealership because the door-locking system malfunctioned. The door could not be opened from inside the vehicle, and a warning light appeared. • XXX – I returned the vehicle to the dealership because the same problem occurred again. Once again, the door could not be opened from inside, and the warning light appeared. • XXX – I returned the vehicle to the dealership for the same recurring problem. The vehicle remains at the dealership as of the date of this letter, and I have been informed that the cause of the malfunction has not yet been determined. This is therefore a recurring defect involving the vehicle's door-locking system that has been presented for repair multiple times and continues to occur despite prior repair attempts. Because this malfunction can prevent an occupant from opening the vehicle door from inside, I consider this a significant safety issue that substantially affects my use, safety, confidence in, and value of the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11776781

Incident

May 15, 2026

My wife's 2024 Audi Q8 E-Tron has a recurring serious safety malfunction involving the Emergency Assist System. While she is actively driving, the system unexpectedly engages, causing sudden braking and dangerous situations that have nearly resulted in multiple accidents. Last week one of these incidents caused her to suffer whiplash. The malfunction creates an immediate safety risk to the driver, passenger and other motorist. We believe the vehicle has a potentially dangerous safety defect and are requesting an investigation by NHTSA. We consider the vehicle safe to operate until this issue is resolved.

NHTSA ID

11776668

Incident

Nov 6, 2026

The brake rotors are inproperly engineered and developed warping at brand new thickness, causing dangerous driving condition. The Audi North Austin and Audi South Austin dealer is refusing to replace as they are stating it is normal wear and tear. However, this is not the case, these rotors are brand new thickness (38mm) with very minimal wear.

NHTSA ID

11774241

Incident

Oct 28, 2026

Electrical vehicle started displaying electrical malfunction issue since December 2025, at the time Audi San Juan said there was not fix available at the time. Finally I was told that an issue fix was available, took it back in May and they said it was fixed but it wasn't. Waited for another appointment available for them to have a loner vehicle available. Took it back on June 3rd and finally on June 22nd they said that the issue detected was one of the cells in the battery ha gone bad. Unfortunately the part was on back order and Germany could not confirm when it could be sent. Part was finally received on September 3rd, today I received a call that the part did not fix the issue and they need to check with Germany how to proceed next. So short story this issue started since Dec 2025, From Dec 50 June I was driving a vehicle that was not deemed safe. It's been in the shop for 3 months and I still do not know when I am getting my vehicle back. My car is a lease and all extended warranties were purchased. Currently is has about 32K miles

NHTSA ID

11764233

Incident

Dec 18, 2025

While traveling on a major freeway between 65mph and 70mph, vehicle alarms started sounding and numerous alarm / warning messages appeared on the dashboard display, while at the same time, the automatic door opening mechanism (e-latch system) unlatched and partially opened the driver’s side door. The partial opening of the door at high speed is hazardous, and could also cause a major distraction, resulting in a crash and/or danger to others in the vehicle and/or on the highway. The vehicle is currently being inspected at a dealership. There were no warning lamps, messages or other symptoms of the problem prior to the failure. The warning lamps, messages or other symptoms as described appeared during the incident as described.

NHTSA ID

11757026

Incident

Aug 11, 2026

On [XXX] about [XXX], I was driving my 2024 Audi Q8 e-tron Premium Plus (VIN [XXX]) in a private parking garage while on the clock for work. I had just left a work meeting and was traveling back to my office. I was backing out of a parking space next to a concrete column when my passenger-side mirror contacted the column. The vehicle’s proximity sensors beeped, which appeared normal. I then pulled forward slowly to straighten the vehicle and assess the mirror. My foot was initially on the accelerator because I was attempting to move forward slowly. The vehicle suddenly jerked and accelerated extremely rapidly and unexpectedly. I immediately moved my foot completely from the accelerator to the brake. I am certain I was not touching the accelerator. The brake pedal felt normal, but the vehicle continued accelerating and would not stop. The vehicle struck a second concrete column approximately one parking space away with substantial force. The impact stopped the vehicle. The vehicle remained powered on after the collision. There was no apparent collision-assistance intervention. I did not observe a brake-system or collision-assistance warning immediately before the event. I was not yet wearing my seatbelt because I was still maneuvering out of the parking space. My head struck the rearview mirror during the collision, causing an avulsion wound to my forehead requiring stitches. I was treated in the ER, underwent CT imaging, and was kept overnight for observation. After the crash, I discovered that my exact VIN has an unrepaired NHTSA safety recall 26V240 / Audi 46P7, issued April 15, 2026. The recall concerns the brake pedal input rod/brake booster actuator rod connection, which may disconnect and result in loss of normal braking. I received the recall letter in April but had not yet had an opportunity to take the vehicle to Audi before the crash. letter did not instruct me not to drive the vehicle. I’m concerned the defect caused the acciden INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),

NHTSA ID

11756593

Incident

Aug 5, 2026

2024 Audi Q8 e-tron, VIN [XXX], [XXX]. Vehicle has had four documented electrical/drive system malfunctions in 12 months, all tied to high heat. We regularly drive our [XXX] child in this vehicle and no longer feel safe doing so. XXX: Electrical system malfunction warning while driving. Taken to Audi dealer. XXX: Same malfunction recurred, taken to Audi dealer again. Both times dealer advised waiting for cooler temps rather than repairing the vehicle. Mid-XXX: Charging began degrading in extreme heat. Day before report: Charging stopped completely, leaving vehicle unusable. Day of report: Drive system malfunction error, vehicle would not shift into drive, had to be towed. A dealer service advisor confirmed Q8 e-tron batteries commonly degrade and fail in Arizona heat and described it as a known regional issue. Safety concern: this vehicle repeatedly loses drive function and charging capability without warning in extreme heat, creating a real risk of being stranded on the road, including with a young child in the car. This is not a comfort or convenience issue, it is a recurring safety failure that Audi has been made aware of multiple times without resolution. Documentation available: text correspondence with Audi, dealer service records, tow record. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11754181

Incident

Aug 1, 2026

Opened passenger door, then closed it. Door would not latch and could not be closed or secured despite numerous attempts. Had to tie door shut via interior to safely get vehicle to repair shop. No warning or error lights came on besides door ajar warning. The handles and locking mechanism on this q8 etron have already failed and been replaced numerous times.

NHTSA ID

11750180

Incident

Jul 13, 2026

This bulletin provides informaiton on the use of the PICO-NVH tool (VAS 611 015).

This bulletin provides information when the DTC P0C2A00 or U028700 is stored regarding the auxiliary hydraulic pump.

This bulletin provides information when the message "Automatic user identifaction failed" appers in the myAudi application.

This Pending Service Solution (PSS) requests that technicians enter a record in the PSS database when the Bluetooth/Audi smartphone interface connects slowly, or the connection is interrupted.

This bulletin provides information when the air spring symbol is illuminated; DTC U112100 or C1260F0.

This bulletin provides information regarding the current top concerns being addressed by the Audi Digital Business Solutions (DBS) team.