RoadVitals

2024 Chevrolet Silverado EV

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
25
Latest Mar 3, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Jan 16, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported

Overview

Our database contains 25 NHTSA owner-reported complaints for the 2024 Chevrolet Silverado EV, most frequently naming the electrical, body & structure and visibility categories. 4 safety recalls have been issued covering this model year; and 676 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical1130.6%
  • Body & structure719.4%
  • Visibility411.1%
  • Exterior lighting38.3%
  • Driver assistance38.3%
  • Powertrain (other)25.6%
  • Fuel system12.8%
  • Engine12.8%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

SEAT BELTS:REAR/OTHER:ANCHORAGE; SEATS:MID/REAR ASSEMBLY

Jan 16, 2025
5 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado EV and 2024-2025 GMC Sierra EV pickup trucks. The bolt that secures the rear center seat belt assembly to the seat structure may not have been properly tightened.
The risk: An improperly secured seat belt assembly may not restrain an occupant as intended, increasing the risk of injury in a crash.
The remedy: GM will tighten the bolt that attaches the center seat belt assembly to the rear seat structure, free of charge. All affected vehicles are still in dealer inventory and, therefore, no owner letters will be mailed. Owners may contact GM customer service at 1-888-988-7267, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242489901.
General Motors, LLCManufacturer number N242489901View on NHTSA.gov

ELECTRICAL SYSTEM:PROPULSION SYSTEM; ELECTRICAL SYSTEM:WIRING

May 9, 2024
10 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2024 Cadillac Lyriq, Chevrolet Blazer EV, Chevrolet Silverado EV, GMC Hummer EV SUV, and GMC Sierra EV vehicles. The electric motors in the rear drive units may have insufficiently insulated wires that can contact each other, resulting in a loss of drive power.
The risk: A loss of drive power increases the risk of a crash.
The remedy: Dealers will replace the rear drive unit, free of charge. Owner notification letters were mailed May 16, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; Hummer customer service at 1-800-732-5493; or GMC customer service at 1-800-462-8782. GM's number for this recall is N242447080.
General Motors, LLCManufacturer number N242447080View on NHTSA.gov

SEAT BELTS:REAR/OTHER

Feb 8, 2024
338 units potentially affected
The defect: General Motors (GM) is recalling certain 2024 Chevrolet Silverado EV vehicles. An incorrect seat belt bezel on the second-row center seat belt may damage or tear the seat belt in the event of a crash.
The risk: A torn or damaged seat belt may not properly restrain an occupant in a crash, increasing the risk of injury.
The remedy: Do not allow passengers to sit in the second-row center seat until remedied. Dealers will replace the second-row center seat belt bezel, free of charge. Owner notification letters were mailed March 13, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242430730.
General Motors, LLCManufacturer number N242430730View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Filed Mar 3, 2026

I own a 2024 Chevrolet Silverado EV WT equipped with the OEM soft tonneau cover. The original cover and its warranty replacement have both failed in the same way. The cover material appears to shrink over time so that the side flaps will no longer reach and stay attached to the Velcro along the bed rails. At highway speeds the cover flaps and “balloons” upward, and the Velcro strips will not stay connected even when properly installed and tightened. The dealer has already replaced the cover once under warranty, but the replacement has the same problems. This suggests a design or materials defect, not a one‑time bad part or installation error. In my opinion, the flapping and ballooning could allow the cover to come loose or detach at speed, which could create a road hazard for other drivers. I am asking NHTSA to track these failures and evaluate whether the OEM soft tonneau cover on the Silverado EV presents a safety risk similar to prior GM tonneau cover issues where covers detached while driving.

NHTSA ID
11721788
Incident
Nov 1, 2024
Visibility
Filed Jan 30, 2026

The contact owns a 2024 Chevrolet Silverado EV. The contact stated that while operating the vehicle in sub-zero temperatures, the HVAC unit failed to blow hot air through the vents. During the failur,e the contact was unable to defrost the windows. The vehicle was taken to the local dealer who determined that the heater control module was inoperable and needed to be replaced. The vehicle was not repaired. The contact was informed that the heater control module part was on a national back order and currently not available. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 13,000.

NHTSA ID
11714425
Incident
Jan 2, 2026
Mileage
13,000 mi
Filed Jan 28, 2026

When charging my Silverado EV at Level 3 DC Fast chargers it is not charging at the same Voltage / Power as it has been in the past at the same stations (roughly half the power). I have taken it to the service center for diagnostics but they were unable to isolate the component that caused this problem, only reproduce the problem. Further details below. What component or system failed or malfunctioned, and is it available for inspection upon request? - The Level 3 DC high voltage charging is not charging at the same voltage as a comparable Silverado EV. (Pictures attached) - I can demonstrate the problem with my car on request, I have attached pictures of a new Silverado EV charging as well. How was your safety or the safety of others put at risk? - I would not consider it safe for level 3 DC charging which involves high current and high voltage to not be working as designed. It is also unsafe to not have any warning lights indicating that the charging is not working as designed. Has the problem been reproduced or confirmed by a dealer or independent service center? Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - The problem has been reproduced and confirmed by John Heister Chevrolet of Fuquay Varina NC. They were unable to isolate a component that is causing the issue and have sent log files of the car to the engineers at Chevy to further diagnose this issue. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - There are no warning lights / messages indicating that there is a problem even now. Only the symptom of not charging at the expected Voltage / Power level. - Symptoms were first observed by me on December 16, 2026

NHTSA ID
11713924
Incident
Dec 16, 2025
Body & structure
Filed Jan 26, 2026

On 1/20/26, we purchased a ‘24 Chevy Silverado EV from a Chevrolet dealership. 2 days later, on 1/22/26, while my husband was driving on the interstate, the tonneau cover partially detached and flew backwards lifting upwards and flapping violently. One of the metal crossbars detached completely from the tonneau cover and flew off the truck, and a second crossbar began to tear away. The cover was flapping forcefully which created a highly unstable and dangerous condition. My husband pulled over on the side of the interstate to remove the tonneau cover to prevent it from fully detaching. He placed the cover into the truck bed. This incident occurred suddenly, with no warning. This was a near-miss incident with potentially catastrophic consequences. If the tonneau cover had fully detached, it could have become airborne and struck another vehicle. The crossbar that flew off, could have struck another vehicle, easily penetrating a windshield, causing another driver to lose control, or result in a multi-vehicle collision. The risk of serious injury or fatality was significant. The next day, on 1/23/26, we took the truck and damaged tonneau cover to our local Chevrolet dealership for inspection. The service manager visually inspected the cover and documented the failure. We scheduled an appointment for repair at their soonest availability, 2/4/26. We will not feel comfortable using a new cover unless a modification is made to adequately secure the cover to prevent this from occurring again. We also called the Chevrolet dealership where we purchased the vehicle from and spoke with the general manager to let them know what happened, as they have sold close to 100 of these Chevy Silverado EV’s. They said this has happened to others and they speculate that GM is already aware of this concern. We urge the NHTSA and GM to take immediate action. Please open an investigation and issue a recall before someone is seriously injured or killed. Thank you NHTSA!

NHTSA ID
11713445
Incident
Jan 23, 2026
Driver assistancePowertrain (other)
Filed Nov 18, 2025
Crash reported1 injury reported

The contact owned a 2024 Chevrolet Silverado EV. The contact stated that when idle, the vehicle would hesitate before accelerating. Continuing to drive at approximately 55 MPH, the accelerator was released, and the vehicle continued to accelerate. The vehicle veered off the road, where the vehicle flipped a total of 5 times before coming to a stop. The contact received injuries to their back, whipflash, and a contusion of the stomach. Medical treatment was needed and had been ongoing. The vehicle was towed and totaled. A police report was filed. The manufacturer was not informed of the failure. The failure mileage was unknown.

NHTSA ID
11700039
Incident
Apr 25, 2025
Mileage
55 mi
Body & structureElectricalPowertrain (other)
Filed Nov 14, 2025

See attached document for complaint.

NHTSA ID
11699349
Incident
Oct 22, 2025
Steering
Filed Oct 2, 2025

Under heavy acceleration the vehicle swerves from lane to lane and the operator is unable to counter the steering. The behavior continues until the acceleration is halted. The vehicle was grounded due to it being deemed unsafe by the originating dealership technician and repairs were attempted but were unsuccessful. The dealership had another vehicle like mine in inventory so they tested that one and found the same erratic behavior but rather than deeming it to be a problem they declared the steering issue it to be normal for that model. This is section 4 of the attached dealership service report.

NHTSA ID
11691009
Incident
Feb 10, 2025
BrakesDriver assistance
Filed Oct 1, 2025

On multiple occasion parking sensors activate for no reason. Emergency braking occurred while backing as well as while driving for no reason at all. High possibility of a crash occurring. Gm refuses to repair or replace. Gm stated dealer says vehicle has completed repairs and vehicle ready for pickup. Dealer has not repaired or replaced any items or parts.

NHTSA ID
11690887
Incident
Sep 13, 2025

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIT6446A

This PI Communicates information to ensure Memory Recall is enabled to ensure memory mirrors return to set position after curbview assist is used.

PIT5099J

PI to help diagnose A/C concern

662.30

• Improvements to the infotainment system from Android update. This Android update removes Alexa Built-in (if supported). Google Assistant will remain available • Fixes to improve responsiveness for the center display, driver display, and camera • Fixes for Apple CarPlay functionality and connectivity (if supported) • Fixes to help ensure proper functionality for Bluetooth • Improvements to audio system performance

PIP6081C

This Pi is to let dealer know that a program issue has been released and to not replace any hard for codes P2C8A, P2C8B, U3577, U3578, U3579, U357A, U357B, U357C, U357D, U357E, U357F, U3580, U3581, U3582, U3583, U3584, U2BAA, U2BAB, U2BAC, U2BAD, U2BAE,

PIT6146A

This Preliminary information communicates on a software anomaly for a DTC that sets for the incorrect side and how to address that concern.

662.20

• Improvements to active cabin ventilation • Additional protection for the health of your battery • Updates to help prevent excessive battery drain and overheating • Improvements to the software update system • This update contains a required software change to help improve the overall software update and diagnostics process

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Silverado EV by model year
YearComplaintsRecallsInvestigationsIssue Index
2026540
2025131048.5
2024Viewing254053.4

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.