2024 Volvo XC60

I am reporting recurring electrical system failures involving a 2024 Volvo XC60 B5 Mild Hybrid. The vehicle has experienced repeated 12V battery depletion, no-start conditions, and problems with remote locking/unlocking. These incidents have required service and towing. Previous repairs have included battery replacement, battery testing/recharging, and a software update. The vehicle has also experienced an EVAP system fault (P0455) requiring purge valve replacement. It has started dying or failing electrically off and on while driving down the interstate. Most recently, the vehicle again became inoperable and was towed to Quantrell Volvo in [XXX], where it has been for approximately one week. The dealership has indicated that the vehicle now starts but displays an SOS warning. They have also identified a suspected parasitic battery drain but have not yet determined its cause. These failures create a safety concern because the vehicle can unexpectedly become unable to start or unlock, potentially leaving occupants stranded. The SOS warning raises additional concern that emergency communication functionality may be affected. The underlying electrical failure has not been conclusively diagnosed or repaired. I located Volvo Technical Journal TJ 36189.2.2, “ICUP Vehicles, 12V battery drain - Upgrade Software to V2.9 or later,” which describes similar symptoms, including intermittent no-start conditions, inability to unlock, and depleted 12V batteries. I am requesting that Volvo determine whether this vehicle is applicable and whether the prescribed diagnostic procedure has been performed. The vehicle is currently at Quantrell Volvo and available for inspection. I am requesting investigation into the recurring battery drain, electrical failures, and SOS warning, and identification and repair of the underlying cause. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11776150

Incident

Oct 30, 2026

Chunking of both front tires at 22k miles. I had the tires replaced. The first tire, about a month ago, I noticed chunking on the passenger-side front and had it replaced. This week I noticed chunking on the driver's-side tire, identical to the chunking on the passenger side. Also had it replaced.

NHTSA ID

11774594

Incident

Oct 23, 2026

Collision avoidance system has activated nearly causing a collision with an oncoming vehicle three times. On narrow rural roads it is often necessary to steer quickly to the right when an oncoming vehicle approaches out of its lane. The car activates lane-keeping and steers to left toward approaching vehicle. If there is a bush or tall grass near roadway it also suddenly brakes as well as steers into traffic. This action nearly caused a collision today. Sensors are clean, windows clean, and no bright sunlight. All drivers aids are turned off. Each time message "Collision avoidance system activated" appeared on dash. Dealer found no problems x2.

NHTSA ID

11770669

Incident

Oct 12, 2026

Vehicle is repeatedly losing functionality of features controlled by what is referred to as the infotainment system, included lane departure warning, sound associated with turn signals, sound associated with GPS, use of hands-free calling system, etc. Upon reset, functionality resumes but the reset takes a few minutes and must be performed again and again as the issue is recurring. The main problem is that you don't know the functionality is temporarily down until something causes you to notice (IE no steering wheel vibration when departing a lane without turn signal, no alerts on backup camera - objects are visible but off-screen objects don't trigger a warning like they typically do, etc) so you don't expect anything to be wrong when it is. I marked that this incident occured today - which it did, coincidentally on the way to a service appointment about this issue specifically, but it has been happening with increasing frequency over the last couple of months.

NHTSA ID

11755919

Incident

Aug 10, 2026

Back to my Initial seat belt on the same car. The car went in for service. The seat belt data showed it was fine. Again the belt pulled so aggressively it tore off my insulin pump patch by sliding upward aggressive as possible. After I took the car to Volvo they had some guy from corporate come look at computer data about the vehicle and test drive it and deemed it safe. I get the car back and zero work was done to the seat belt. The seat belt is harder to pull than it was before it went in. Multiple people in the service department agreed it’s much harder to pull. And literally said there’s nothing we can do cause the data did not show a srs notification. It’s my only car, I’m pretty sure the seat belt shot off or partially did and because their computer data says it’s ok they did nothing to actually investigate it. Allowing me their customer to drive around with a broken seat belt. the belt has a permanent, severe mechanical resistance to being pulled out that occurred simultaneously with the unprovoked tightening event. the vehicle manufacturer is refusing to repair a structurally compromised, physically stiffened safety restraint due to a lack of digital software codes. Glitches in software data on cars can easily happen and Volvo is entirely relying on computer data rather then physical investigation. The worst part is that people in service agreed the belt does not pull right but will do zero to look at it.

NHTSA ID

11748948

Incident

May 28, 2026

I was completely stopped at a left turn. The rear collision sensor went off for no reason. The seat belt locked up so aggressively I could not get a breathe in and it ripped my insulin pump patch right off my stomach. If I was a couple hours away from home my blood sugar would go through the roof and cause ketones which could be fatal. Luckily I was 20 mins away from home. Being a [XXX] since [XXX] I am now [XXX] Volvo told me this is normal safety feature after inspecting the log. I don’t think it’s normal for collision sensors to go off while not moving as well as the seat belt aggressively pulling to the point were I can’t breathe and it rips off a life depending medical device right out of my stomach. If it is normal then they should have a warning for [XXX]. I’m currently trying to get out of the car lease completely as this feature could literally kill me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11744844

Incident

May 28, 2026

After software updates required by recall no XXX rear camera continues to not appear when shifted into reverse The is vin [XXX] vo XC60 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11735587

Incident

Apr 29, 2026

My car is a 2024 Volvo XC60 PHEV. I was exiting a parking garage on the evening of April 24, 2026, going very slowly as I tried to get into a line of cars, when the brakes suddenly lost pressure. The brake pedal did nothing; I had no control over the car, which lurched forward, hitting the car in front of me. Then my car did the same thing again, and hit the next car again. I strongly suspect mechanical failure, namely that the transition from regenerative to friction braking failed. Exactly the same thing happened with the first XC60 PHEV that I had. In the summer of 2023, that acted as above on two different occasions. I turned that car into the dealer and in its place got the 2024.

NHTSA ID

11733936

Incident

Apr 24, 2026

This is a Technical Journal: Do Not Connect Third-Party Devices to the DLC/OBD2. Disconnect third party devices.

This is a Technical Journal: Chirping noise from engine during engine shutoff. Replace both front camshaft seals

This is a Technical Journal: Check Engine Light in DIM (BCM2 P25A268 / U003700). Download software.

This is a Technical Journal: Google acceptance required for SW 3.0.3. Software download.

This is a Technical Journal: LR PHEV IGM P060700/P061A00 Control Module Performance DTCs. Software download

This is a Technical Journal: Check engine light and DTC - ECM P061C48/P060C48. Change engine oil and filter.