RoadVitals

2010 Volvo XC60

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
56
Latest Jun 20, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
7
Latest Jun 30, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4
6 injuries, 0 deaths reported

Overview

Our database contains 56 NHTSA owner-reported complaints for the 2010 Volvo XC60, most frequently naming the visibility, electrical and body & structure categories. 7 safety recalls have been issued covering this model year; and 251 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Visibility1218.5%
  • Electrical1116.9%
  • Body & structure710.8%
  • Other / unspecified69.2%
  • Engine57.7%
  • Brakes57.7%
  • Fuel system46.2%
  • Airbags46.2%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

7 campaigns cover this model year

View all 7

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V378000

SEAT BELTS:FRONT

Jun 30, 2020
308,260 units potentially affected
The defect: Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.
The risk: An unsecured occupant has an increased risk of injury in the event of a crash.
The remedy: Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.
Volvo Car USA LLCManufacturer number R10029View on NHTSA.gov
10V591000

SEATS

Nov 22, 2010
7,420 units potentially affected
The defect: VOLVO IS RECALLING CERTAIN PASSENGER VEHICLES EQUIPPED WITH POWER FRONT PASSENGER SEATS. THE FRONT SEAT RAIL'S DETECTION SYSTEM WAS MANUFACTURED INCORRECTLY AND MAY PERMIT THE PASSENGER TO FORWARD THE SEAT BEYOND THE INTENDED MAXIMUM.
The risk: POSITIONING OF THE SEAT BEYOND THE INTENDED MAXIMUM CAN CAUSE INCREASED RISK OF INJURY TO THE PASSENGER IN THE EVENT OF A CRASH.
The remedy: DEALERS WILL INSPECT THE FRONT POWER SEAT STOPS FOR BOTH FRONT SEATS FOR THE PRESENCE OF AN "END STOP" AND REPAIR THE VEHICLES AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 23, 2010. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552 OR AT [email protected].
VOLVO CARS OF N.A. LLC.Manufacturer number R235View on NHTSA.gov
10V564000

AIR BAGS

Nov 10, 2010
58 units potentially affected
The defect: VOLVO IS RECALLING CERTAIN MODEL YEAR 2010 XC60 VEHICLES. THE CURTAIN AIR BAGS MAY HAVE BEEN MIS-ASSEMBLED DURING THE MANUFACTURING PROCESS. THIS MAY CAUSE AN AIR BAG TO NOT DEPLOY OR NOT DEPLOY AS INTENDED.
The risk: IF THE CURTAIN AIR BAG DOES NOT PERFORM AS INTENDED IN THE EVENT OF A VEHICLE CRASH NECESSITATING DEPLOYMENT OF THAT AIR BAG, IT MAY NOT PROPERLY PROTECT THE OCCUPANT, INCREASING THE RISK OF INJURIES.
The remedy: DEALERS WILL INSPECT THE LEFT AND RIGHT CURTAIN AIR BAG ASSEMBLY AND ADJUST IF NECESSARY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 9, 2010. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552 OR AT [email protected].
VOLVO CARS OF N.A. LLC.Manufacturer number R233View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 56
BrakesElectricalSteering
Filed Jun 20, 2024
Crash reported

While slowing down and just about to make a turn into a private residence off of a highway, multiple indicator lights illuminated and audio warning "dinging" occurred for approximately 3 seconds. As I had already been slowly applying the brakes and starting to slightly turn the wheel towards the driveway when those warnings briefly came up, the moment the lights and sounds stopped, vehicle then maintained speed (while still on the brakes) and locked steering position it was at simultaneously. Having no control at that point, it continued until crashing into a wooden fence. Once at a complete stop, cabin lights and "dinging" activated as it acknowledged the impact. And although it was only going about 15 mph, seemingly to only have damage to the front passenger side bumper/headlight area, it would not shift into any gear or turn off. Not to mention that the front passenger side airbag(s), or any of them, deploy- seriously raised even more concerns as the main reason I purchased a Volvo was for their well known status of safety standards. Had this obvious electrical malfunction happened moments before at higher speed/steering straight ahead, it would've resulted in very serious injuries to myself and others while it speed through 2 intersections at a highway ramp just down the hill. Was towed to a local collision repair & auto body shop until Progressive Insurance took it to their damage assessor where it was declared a total loss. I've owned it for almost 3 years and always had weird inconsistent electrical "quirks"- nothing ever of serious concern though. Has spent a total of 4-5 months in the past 3 years at different Volvo dealerships and mechanics but no one could ever explain why different warnings would be displayed randomly for days-weeks, off/on for no apparent diagnostic reason, 12V power socket was the same way... Please investigate the electrical components that directly affect the operational use and control! Extremely common & dangerous issue with these!

NHTSA ID
11595428
Incident
Jun 2, 2024
Body & structure
Filed May 8, 2024

After it rains, i've noticed water collecting in both the passenger and driver side footbeds. It started off nominally and I was easily able to use a cloth. I thought it might have been human error, that I left the window cracked open a bit. The most recent incident (this past weekend 5/4/24) there was a significant puddle on the driver's side. After further research, I discovered the culprit is likely an unbonded windshield, and that this is a KNOWN issue for Volvos, but especially for (2010) xc60s. Having an unbonded windshield seems like a significant hazard risk as the structural integrity of the entire windshield is compromised, as well as risk of electrical components getting wet as the water leaks through the car (and the ripple effects of that).

NHTSA ID
11587676
Incident
May 4, 2024
Visibility
Filed Oct 24, 2023

Front windshield completely separated from vehicle driver side top If side window open it flaps open. Very dangerous at freeway speeds. Known issue of faulty primer on window glass for XC60 vehicles.

NHTSA ID
11551676
Incident
Oct 24, 2023
Visibility
Filed Sep 16, 2023

Front windshield is not sealed properly. Leaks water at top of windshield and onto the steering wheel. This is not a problem with the sunroof.

NHTSA ID
11544920
Incident
Sep 15, 2023
AirbagsDriver assistance
Filed Aug 30, 2023

Airbag fault lamp illuminated. Trouble code U0433 stored in body module (CEM). The problem described is with the closing velocity module, a component of the collision mitigation system. There is a TSB available from Volvo for this code, reference number US25146.1.1. It states a software update must be performed to resolve the error. My complaint is that the airbag system is affected and shows an airbag fault lamp, which prevents passing vehicle inspection in my state. The collision avoidance system can be turned off by the driver. As such, there is no cause for disabling or otherwise negatively affecting the airbag system in the event of a fault. A remedy is not provided free of charge from Volvo, and it should be so as this issue prevents legal operation of the car despite the affected system (collision mitigation) being designed to be turned off by the user.

NHTSA ID
11541680
Incident
Jun 15, 2023
Visibility
Filed Jul 11, 2023

Seal around the top of the windshield has failed and worn out. You are now able to press on the windshield and have it unseat from the car frame

NHTSA ID
11531581
Incident
Jul 11, 2023
Filed Feb 28, 2023

Windshield seal was defective causing water leakage into the dash.

NHTSA ID
11509495
Incident
Feb 6, 2023
Other / unspecified
Filed Feb 6, 2023

I attempted to use the temporary spare tire that came with the car, and 1) the lug wrench provided with the car rounded out when trying to remove the lug bolts, 2) the lug bolts were too long and bottom out in the hub before they tighten down the thin steel spare rim to the car. In short, the spare tire is does not work with the lug bolts that come with the car. This poses a risk as owners will reasonable think they have a means to mitigate a flat tire and be caught stranded as even a well maintained, factor-designed spare tire kit is useless.

NHTSA ID
11505911
Incident
Feb 1, 2023

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

35526.1.8

ENGINE

This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure
 Description and Service sections updated to clarify that vehicle reports are not required.

37809.1.1

This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval.
 Current items under prior approval are listed in the "Service" section

19245

This is a Technical Journal. Vehicle type and platform identification.

8501

EXTERIOR LIGHTING

This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session:
 •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 •Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.

S10303

Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key fob.
 As a result, there is a possibility that the customer’s key fob is not paired to the vehicle.
 The corrective action is to download SP Software.
 S10303 affects 151 vehicles in the U.S and 5 in Canada.

S10303

Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key fob.
 As a result, there is a possibility that the customer’s key fob is not paired to the vehicle.
 The corrective action is to download SP Software.
 S10303 affects 151 vehicles in the U.S and 5 in Canada.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Volvo XC60 by model year
YearComplaintsRecallsInvestigationsIssue Index
2025313064.1
2024232061.3
2023515057.0
2022696161.9
2021445166.8
2020216163.0
2019348164.7
2018365162.8
2017154058.6
2016383058.5
2015471048.3
2014162052.5
2013663051.9
2012463047.2
2011364045.9
2010Viewing567048.9
2009010—
2008000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.