SEATS:CRITICAL FASTENERS
2018 Volvo XC60
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 36 NHTSA owner-reported complaints for the 2018 Volvo XC60, most frequently naming the electrical, driver assistance and brakes categories. 5 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 515 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Feb 2018 | 1 | 1 |
| Mar 2018 | 1 | 2 |
| Jun 2018 | 1 | 3 |
| Sep 2018 | 1 | 4 |
| Feb 2019 | 2 | 6 |
| Apr 2019 | 1 | 7 |
| May 2019 | 1 | 8 |
| Oct 2019 | 1 | 9 |
| Dec 2019 | 2 | 11 |
| Jan 2020 | 1 | 12 |
| Feb 2020 | 2 | 14 |
| Jul 2020 | 1 | 15 |
| Sep 2020 | 1 | 16 |
| Aug 2021 | 1 | 17 |
| Sep 2021 | 1 | 18 |
| Feb 2022 | 1 | 19 |
| Jun 2022 | 1 | 20 |
| Oct 2022 | 1 | 21 |
| Nov 2022 | 2 | 23 |
| Jan 2023 | 1 | 24 |
| Apr 2023 | 1 | 25 |
| May 2023 | 1 | 26 |
| Jun 2023 | 1 | 27 |
| Jul 2023 | 1 | 28 |
| Jan 2024 | 2 | 30 |
| May 2024 | 1 | 31 |
| Oct 2024 | 1 | 32 |
| Jan 2025 | 1 | 33 |
| Dec 2025 | 2 | 35 |
| Jun 2026 | 1 | 36 |
What owners report
Complaints grouped by the component NHTSA recorded
- Electrical1122.4%
- Driver assistance816.3%
- Brakes714.3%
- Airbags48.2%
- Body & structure48.2%
- Engine36.1%
- Visibility24.1%
- Steering24.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
5 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govVISIBILITY/WIPER; VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
SEATS
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
The contact owns a 2018 Volvo XC60. The contact stated that after starting the vehicle, while driving at a slow speed, the brake pedal was depressed while approaching a speed pump and the vehicle unintendedly accelerated and drove at a high rate of speed before crashing into a fence. The contact stated that the vehicle had exceeded 40 MPH. During the crash, the front end of the vehicle was damaged; however, no air bags were deployed. The contact was not injured. The Police and EMS were called to the scene, and the driver and front seat passenger were examined. The driver and passenger suffered emotional stress from the crash. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 87,843.
- NHTSA ID
- 11746434
- Incident
- Jun 24, 2026
- Mileage
- 87,843 mi
Water leaking from the windshield seal (possibly the moonroof) gets into electronics under the dash and causes the transmission to stop working properly and also causes the engine to just stop completely. It happened 4 years ago and Volvo replaced a module but it happened again a week ago.
- NHTSA ID
- 11708031
- Incident
- Dec 26, 2025
The dashboard lights go out for no reason. It is really dangerous at night when you have no speed showing and can't use the GPS system when navigating at night. This has been going on now for 2 years and still no fix. Last time in the shop for issue and Volvo service said no issues showing. Used a 2025 loaner while they worked on my car and the new car had the same issue so and ongoing issue that is not being addressed by Volvo.
- NHTSA ID
- 11706416
- Incident
- Feb 4, 2025
My air conditioning system failed. The entire dashboard and front seats had to be removed. This included having to replace the A/C evaporator, evacuated A/C refrigerant system, removed center console, removed dshboard and all related components, removed and replaced evaporator, adapter for evaporator, o-rings at expansion valve, reinstalled wiring harness behind dash board and all related clips, Recharged A/C refrigerant system, Additionally, I continually received a power steering disable notification, and parking assist disable notification. This is so frustrating.
- NHTSA ID
- 11635940
- Incident
- Jan 1, 2025
When I had to slow down or suddenly stop because there were other cars in front of me, I. stepped on the break, but it did not stop; maybe it slowed down a little, but the acceleration seemed to accelerate faster. I could hear the acceleration sound. I had to push the gear to stop. The car finally stopped. But I almost hit the front car. Similar occurrences happened when I came to a stop signal, which could have involved me in a serious accident, even fatal. I still drive the car because I have only one car. Most of the time, it works normally, but the problem occurs occasionally. I am scared, thinking it will happen again.
- NHTSA ID
- 11618357
- Incident
- Oct 3, 2024
The contact owns a 2018 Volvo XC60. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 50,000.
- NHTSA ID
- 11587470
- Incident
- May 7, 2024
- Mileage
- 50,000 mi
Vehicle completely had multiple warning lamps come on while I was driving and it was apparent the computer was failing. Car would not turn off when I moved to turn off the ignition knob. When restarted, car would not shift. Car had to be taken to dealership by tow truck. Dealership notes that water leaked through sunroof over time and accumulated under seats of car, entering into electrical systems. This is also noted by owners of other Volvo cars in public forums.
- NHTSA ID
- 11569169
- Incident
- Jan 28, 2024
Hello, thanks for your time. I purchased my Volvo XC60 in late 2020 from my local Volvo Manhattan dealership. The vehicle was certified pre-owned with approximately 28k miles on it, and in excellent condition. Less than three years later, I have encountered a material airbag safety issue with a prohibitively high repair cost. The passenger occupant seat sensor has failed (SRS airbag warning light is now on), which means that the passenger airbag no longer functions. This requires a full seat replacement at an exorbitant cost ($4,000+ including parts and labor). The vehicle only has 48k miles driven. I have a family and find it unacceptable that my vehicle is essentially no longer usable unless I make a very expensive repair. I feel this should be 100% covered by Volvo given the vehicle has <50k miles and it is a material safety issue. Thank you. Best, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11565416
- Incident
- Aug 1, 2023
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
This is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key
EXTERIOR LIGHTING
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
POWER TRAIN
This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.
STRUCTURE:BODY
This is a Technical Journal: Panoramic sunroof, sealing strip has a gap
ENGINE
This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure Description and Service sections updated to clarify that vehicle reports are not required.
This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval. Current items under prior approval are listed in the "Service" section
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.