2019 Volvo XC60

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

I was involved in a serious motor vehicle collision involving my Volvo. The collision was essentially a head-on impact that occurred following a medical emergency. The vehicle sustained significant damage in the collision and is essentially totaled. During the crash, all of the vehicle's airbags DID NOT deploy with the exception of the right curtain airbag. I am concerned that the airbags did not deploy during this severe collision and may have failed to function as designed. As a result of the collision, I sustained significant injuries, including a broken tibia (which required surgery) and four fractured vertebrae in my back. I am reporting this incident to Volvo because I am concerned about the performance and deployment of the vehicle's supplemental restraint system, specifically the failure of all of the airbags, including the steering wheel air bag, to deploy during what was essentially a head-on collision. I would like Volvo to investigate the vehicle, including the airbag system, sensors, control module, crash data, and the reason the airbags did not deploy. I would also like the findings of the investigation documented and provided to me.

NHTSA ID

11758471

Incident

Jun 4, 2026

Our Nest Protect woke us at 06:30 am saying it was detecting smoke in the garage. Upon entering the garage it was obvious that the cabin of the car was filled with white smoke. Disconnected car from charger port. Attended to drive car out of garage to protect the house, but opening the door just let smoke billow out. Closed the door and called 911. Fire truck arrived - the winched the car out of the garage to protect the house. Using their thermal imaging camera determined the hybrid battery was the hotspot, not any of the charging connections. They ran water into back seat where that battery is located for over two hours to keep it from pop further thermal runaway. Clearly an internal EV battery short. Fire fighters had a sensor and detected residual HCN (hydrogen cyanide gas) and I had to be treated at the ER as a precaution as I inhaled a large amount of smoke when I opened the car door initially.

NHTSA ID

11757528

Incident

Aug 15, 2026

The driver's seatbelt buckle interlock stopped working, although engaged, and the auto's system no longer showed whether the seat belt was buckled up or not. This likely would have resulted in the passive restraint system not functioning if there were an accident. There are on-line comments about this same issue in this same model and year. The buckle was replaced at a cost of over $300 by the dealer and the dealer reported that there was a short or break in one of the wires. The vehicle has 87,000 miles at the present time.

NHTSA ID

11730971

Incident

Apr 9, 2026

While driving at 10 mph on a residential street, I experienced a sudden and dangerous loss of power braking assistance, making the pedal nearly impossible to depress. An expert Volvo technician has confirmed that the brake vacuum pump failed because the exhaust camshaft, which drives the pump, sheared or failed internally. I want to emphasize that this catastrophic mechanical failure occurred at only 45,000 miles. A camshaft is a non-wear item that should last the lifetime of the vehicle; for it to fail at such low mileage and take out the braking system is an unreasonable safety risk. This is a known issue (Internal Ref: TJ 29131) that directly links an engine defect to a primary safety system failure. The vehicle has been properly maintained, and the failed parts are available for inspection."

NHTSA ID

11717388

Incident

Jan 25, 2026

Let me Preface this with, my Make, Model, and year for these problems have been recalled back in 2021, however I was not the owner then and my VIN was not listed as an affected vehicle i guess, nonetheless the problem is exactly the same as experienced by those that were listed on the recalls in the past. Im the 2nd owner of this vehicle and I have owned it for almost 3 years now. In July 2025 after a summer rain in so. cal, I was a couple blocks from home running errands and after being stopped at a light, i began to accelerate and felt like the vehicle was loosing power, I made it home but definitely not able to go the speed limit and once i got home I couldnt shift it into any gear and the vehicle would not turn off. So I had to remove the fuses under the hood, I left them out for a few hours and let the car sit off in my garage during that time. I later came back put the fuses back in and then the car wouldnt turn over. I had it taken to the dealership by AAA and thats when i first learned of the sunroof leak, I contacted Volvo Headquarters and got no help and explained all of the same to the service dept at the dealership working on my car. Long story short the dealership allegedly found water under my interior carpet which obviously damaged modules, I am still paying on that repair. Fast forward to October 2025, same thing all over again only this time the dealership tells me essentially its on the house, however they had my car 3 weeks and did no repairs only got water out of it once again and “brushed off some corrosion”. When I pick it up, it immediately starts funny, i turn the car off and walk right back into the service dep t& raise my concern, to which i was told they had no problem with a hard start up, and we go out to my car & it starts up fine, so i leave 4 days after I got my car back, the check engine light comes on, & immediate warning of reduction of engine power & sure enough thats what it did. today it enters safety mode & wont start

NHTSA ID

11702134

Incident

Nov 29, 2025

My 2019 Volvo XC60 with approximately 65,000 miles, experienced a sudden failure of the electric power steering rack. The vehicle became unable to steer and unsafe to drive. The dealership confirmed that the entire steering rack must be replaced at a cost of nearly $7,000. I was told by an independent second opinion that this kind of steering rack failure is highly unusual at this mileage and may indicate a premature component failure. This is a serious safety risk for drivers. I filed a claim with Volvo’s Goodwill program on October 15, 2025, and after five weeks of no communication from Volvo Corporate (despite endless attempts to reach them on my behalf), the only information I have received is a secondary text from my service rep that Volvo is offering a small portion of coverage — with no explanation or written decision. The lack of transparency, combined with the unusual nature of the failure, raises concern that this could be part of a wider pattern of steering failures on similar Volvo vehicles.

NHTSA ID

11699397

Incident

Oct 13, 2025

On 9/1/25 while driving 25 mph in the neighborhood the car started shifting very hard. Upon getting back in the driveway and put in park all dashboard light came on. Car would not leave park, parking brake would not work. Windows would not roll down, dash would not turn on, car would not turn off. Got it to the dealership and the told me it was a software update that needed to be done.

NHTSA ID

11684876

Incident

Sep 1, 2025

I am submitting this report to formally document a significant safety issue involving the Driver Display Module (DIM) on my Volvo XC60. Prior to reaching 45,000 miles, the DIM began to intermittently glitch, displaying only a barcode-like screen. This eventually progressed to complete failure of the unit with complete lack of digital driver display without analog back-up. As a result of this malfunction, all critical vehicle information became inaccessible, including the speedometer, odometer, fuel level, gear selection, and dashboard warning indicators. This failure severely impairs the driver’s ability to safely operate the vehicle, as it removes access to essential operational data necessary for safe driving and decision-making. I reported this issue to Volvo Customer Support, but they were dismissive of the concern and offered no meaningful resolution. In researching the problem, I found multiple similar complaints documented in online automotive forums, suggesting that this is not an isolated incident but rather a recurring defect among Volvo XC60 vehicles. Given the safety-critical nature of the driver display and the fact that this failure occurred in a relatively low-mileage vehicle, I believe this issue warrants investigation by NHTSA. The frequency of these failures and the serious risk they pose to driver awareness and vehicle control support the need for a safety recall. Thank you for your attention to this matter.

NHTSA ID

11659715

Incident

Feb 17, 2025

This is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key

This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.

This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp

This is a Technical Journal: Panoramic sunroof, sealing strip has a gap

This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure
 Description and Service sections updated to clarify that vehicle reports are not required.

This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval.
 Current items under prior approval are listed in the "Service" section