2018 Volvo XC60 Driver assistance Problems

The contact owns a 2018 Volvo XC60. The contact stated that after starting the vehicle, while driving at a slow speed, the brake pedal was depressed while approaching a speed pump and the vehicle unintendedly accelerated and drove at a high rate of speed before crashing into a fence. The contact stated that the vehicle had exceeded 40 MPH. During the crash, the front end of the vehicle was damaged; however, no air bags were deployed. The contact was not injured. The Police and EMS were called to the scene, and the driver and front seat passenger were examined. The driver and passenger suffered emotional stress from the crash. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 87,843.

NHTSA ID

11746434

Incident

Jun 24, 2026

Mileage

87,843 mi

When I had to slow down or suddenly stop because there were other cars in front of me, I. stepped on the break, but it did not stop; maybe it slowed down a little, but the acceleration seemed to accelerate faster. I could hear the acceleration sound. I had to push the gear to stop. The car finally stopped. But I almost hit the front car. Similar occurrences happened when I came to a stop signal, which could have involved me in a serious accident, even fatal. I still drive the car because I have only one car. Most of the time, it works normally, but the problem occurs occasionally. I am scared, thinking it will happen again.

NHTSA ID

11618357

Incident

Oct 3, 2024

The contact owns a 2018 Volvo XC60. The contact stated while driving 75 MPH, The Forward Collision Avoidance feature inadvertently activated, and the vehicle stopped abruptly without warning. The vehicle was taken to the dealer and a software update was performed; however, the failure reoccurred. The vehicle was taken back to the dealer however, the mechanic found no cause for the failure. The contact was informed that the vehicle performed as designed. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was 13,000.

NHTSA ID

11527394

Incident

Jan 1, 2019

Mileage

13,000 mi

When Pilot Assist's steering assistance is unable to keep the car in the lane, it will disengage without any audible warning nor visual warning (screen flash, popup message,...). The only indication is the 3/4" steering wheel icon at the bottom left of the instrument cluster, changes color from green to grey. It has been behaving this way since the day I purchased the car in early 2018 and continues to behave this way today. The owner's manual makes no mention of any audible or visual warning. The owner's manual can be downoaded at Volvo's website https://volvo.custhelp.com/app/manuals/ownersmanualinfo/year/2018/model/XC60

NHTSA ID

11452624

Incident

Feb 17, 2022

TL* THE CONTACT OWNS A 2018 VOLVO XC60. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH AN AUTOPILOT AND LANE KEEP SYSTEM. THE SYSTEM REQUIRED THE DRIVER TO OCCASIONALLY TOUCH THE STEERING WHEEL OR IT WOULD PROVIDE TWO WARNINGS. UPON THE SECOND WARNING, THE SYSTEM WOULD SHUT OFF, CAUSING THE DRIVER TO VEER OFF THE ROAD OR INTO ONCOMING TRAFFIC. THE CONTACT TESTED THE SYSTEM AND CONFIRMED THAT THE VEHICLE WOULD SWERVE OFF THE ROAD. THE CONTACT WAS CONCERNED THAT IF THE DRIVER WERE UNABLE TO RESPOND FOR ANY REASON, A CRASH COULD OCCUR. THE MANUFACTURER STATED THAT WHEN THE SYSTEM SHUTS DOWN, THE DRIVER SHOULD BE ALERT TO RESUME CONTROL OF THE VEHICLE. THE MANUFACTURER PROVIDED NO ANSWER FOR THE SCENARIO REGARDING IF THE DRIVER WERE UNABLE TO RESPOND. THE DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

11266969

Incident

Sep 8, 2019

ON THE EVENING OF NOVEMBER 20, 2018 MY FAMILY AND I WERE IN A CAR ACCIDENT. MY DAUGHTER WAS DRIVING MY HUSBAND'S NEW XC60 THAT HE HAD RECENTLY PURCHASED. AS THE FIVE OF US SAT STOPPED AT A TRAFFIC LIGHT, 2 CARS COLLIDED AND ONE HIT US HARD ENOUGH FROM THE FRONT CORNER THAT THE IMPACT FORCED MY DAUGHTER BACK INTO THE SEAT AND THEN PROPELLED HER FORWARD SLAMMING HER CHEST INTO THE STEERING WHEEL DESPITE HER WEARING HER SEATBELT. NO AIR BAGS DEPLOYED. THE DAMAGE TO THE CAR WAS SO EXTENSIVE IT TOOK OVER 2 MONTHS TO REPAIR. YET NO AIR BAGS DEPLOYED.

NHTSA ID

11207490

Incident

Nov 20, 2018

Mileage

4,000 mi

2018 VOLVO XC-60. CONSUMER WRITES IN REGARD TO BLIND SPOT MONITOR TURNING ITSELF OFF WITHOUT WARNING. * AS *TR

NHTSA ID

11175670

Incident

Jan 21, 2019

MY WIFE AND I PICKED UP OUR NEW VOLVO XC60 T8 A WEEK AGO AND WE TRIED THE PARK ASSIST PILOT FUNCTION FOR THE FIRST TIME LAST NIGHT IN OUR APARTMENT'S GARAGE. WE TURNED ON THE PARK ASSIST PILOT FOR PERPENDICULAR PARK AS WE LOOKED FOR A PARKING SPOT. AFTER THE CENTRAL MONITOR INDICATED A SPOT HAS BEEN FOUND, I PUT THE GEAR IN REVERSE AS ADVISED AND PLACED MY FOOT ON THE BRAKES AS THE CAR BEGINS TO DO ITS JOB. THE CAR BACKED UP AND ATTEMPTED TO TURN INTO THE PARKING SPOT; HOWEVER, IT ACCELERATED AND TURNED SO QUICKLY THAT BEFORE I COULD REACT, THE BACK BUMPER AND LEFT BRAKE LIGHTS HAVE HIT THE COLUMN BESIDE THE PARKING SPOT. THERE HAS BEEN NO INDICATION OF ANY OBSTRUCTION WHEN IT WAS BACKING AND TURNING INTO THE SPOT. IN REMINISCENT, I THINK THE ONLY THING I COULD'VE DONE WAS PRESS ON THE BRAKE SOONER; HOWEVER, THE BACKING AND TURNING OCCURRED SO ABNORMALLY ABRUPT THAT THERE WAS NO TIME TO REACT. MY WIFE AND I BOTH AGREE THAT THE MOVEMENT WAS SO SUDDEN AND FAST THAT IT FELT LIKE THE CAR WAS OUT OF CONTROL. THE FORTUNATE THING WAS THAT WE DID NOT HIT ANY OTHER CAR OR PEOPLE OR DAMAGE OUR BUILDING'S STRUCTURE. AFTER THE INCIDENT, I DO NOT FEEL CONFIDENT ABOUT THE PARK ASSIST PILOT FEATURE AND WILL NOT RECOMMEND OTHERS TO USE IT. WE HOPE THIS REPORT WILL LEAD TO AN INVESTIGATION OF THE VEHICLE'S PARK ASSIST PILOT SYSTEM AND PREVENT MORE SERIOUS ACCIDENTS FROM HAPPENING TO OTHERS. EVEN THOUGH DRIVERS ARE ADVISED TO PUT THEIR FOOT ON THE BREAK DURING ITS USE, IT WOULD BE VERY HELPFUL IF THE REVERSE SPEED COULD BE AUTOMATICALLY RESTRICTED TO THE ADVISED 4MPH. ADDITIONALLY, THE CAR HAS ALREADY BEEN EQUIPPED WITH MANY SENSORS THAT PREVENT COLLISIONS DURING DRIVING AND MANUAL PARKING. THESE SENSORS CAN READILY BE USED TO SENSE OBSTRUCTION DURING PARK ASSIST PILOT AND STOP THE VEHICLE WHEN THEY ARE TRIGGERED. HOWEVER, THEY HAVE FAILED IN OUR CASE TO PREVENT THE COLLISION.

NHTSA ID

11076417

Incident

Mar 4, 2018

Mileage

307 mi