2024 Chevrolet Silverado EV Body & structure Problems

On XXX, at midday, in the Haggen parking lot in [XXX], I unlocked the passenger door with the silver exterior door button. At that moment the side-view camera display glitched, and afterwards the exterior door buttons stopped working. The key fob and the interior door buttons still worked. Restarting the infotainment system did not fix it, and the passive-unlock setting was not the cause. After I left the truck locked and asleep for about 20 minutes, the buttons and cameras both worked again. I use the side cameras for lane centering while driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11771845

Incident

Oct 17, 2026

On 1/20/26, we purchased a ‘24 Chevy Silverado EV from a Chevrolet dealership. 2 days later, on 1/22/26, while my husband was driving on the interstate, the tonneau cover partially detached and flew backwards lifting upwards and flapping violently. One of the metal crossbars detached completely from the tonneau cover and flew off the truck, and a second crossbar began to tear away. The cover was flapping forcefully which created a highly unstable and dangerous condition. My husband pulled over on the side of the interstate to remove the tonneau cover to prevent it from fully detaching. He placed the cover into the truck bed. This incident occurred suddenly, with no warning. This was a near-miss incident with potentially catastrophic consequences. If the tonneau cover had fully detached, it could have become airborne and struck another vehicle. The crossbar that flew off, could have struck another vehicle, easily penetrating a windshield, causing another driver to lose control, or result in a multi-vehicle collision. The risk of serious injury or fatality was significant. The next day, on 1/23/26, we took the truck and damaged tonneau cover to our local Chevrolet dealership for inspection. The service manager visually inspected the cover and documented the failure. We scheduled an appointment for repair at their soonest availability, 2/4/26. We will not feel comfortable using a new cover unless a modification is made to adequately secure the cover to prevent this from occurring again. We also called the Chevrolet dealership where we purchased the vehicle from and spoke with the general manager to let them know what happened, as they have sold close to 100 of these Chevy Silverado EV’s. They said this has happened to others and they speculate that GM is already aware of this concern. We urge the NHTSA and GM to take immediate action. Please open an investigation and issue a recall before someone is seriously injured or killed. Thank you NHTSA!

NHTSA ID

11713445

Incident

Jan 23, 2026

See attached document for complaint.

NHTSA ID

11699349

Incident

Oct 22, 2025

The front trunk latch mechanism repeatedly fails. When this occurs, the vehicle believes the trunk is open and will not let you drive in normal mode. It forces you to proceed in limp mode which is dangerous. The 12v battery has to be reset to have the sensor redetect the close latch. Reports from multiple forum sources show this to be a widespread problem and currently dealer are replacing with the same mechanism and the problems reoccur.

NHTSA ID

11687225

Incident

Sep 14, 2025

The soft tonneau cover that was installed on the vehicle was faulty and became detached from the metal tension bar and cant be reattached.

NHTSA ID

11681681

Incident

Jul 13, 2025

There is apparently a known issue on the WT "Work Truck" trim of the Silverado EV trucks where the factory wiring harness was assembled incorrectly. This prevents the truck from knowing when the rear doors are open vs closed. If only one (or even both) rear doors are open, all the doors may automatically lock (depending on auto-locking settings), potentially locking the driver out of the vehicle. As a first responder I immediately recognize this as a significant child safety issue: if a parent were to get out to check on their child in the back seat, finish what they were doing, then close the doors to get back in the front, they could find themselves locked out with their child locked inside. Because this would also mean the truck would be shut down, the climate controls would be turned off when this happens, and could easily result in heat injury or death of a child. This door issue also causes a safety issue as the dome lights do not come on when the rear doors are opened, and a door could potentially be partially or even wide open without the truck alerting the driver. The dash clearly shows and identifies the front driver and front passenger door open indicators, but does not show either of the rear doors. I have not taken my truck into the dealer for correction of this issue yet, but I have confirmed this is an issue with multiple other Silverado EV drivers who have the WT trim (both 3WT and 4WT packages). While I will be working with GM to address the issue on my vehicle, I feel the potential risks of this issue are significant enough that the NHTSA should intervene for all affected vehicles. To save a little time, here is a forum post on the matter. Post #16 has a service description from a Chevrolet tech about this issue on another truck: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11654001

Incident

Apr 10, 2025

The rear passenger door sensors are not working on my vehicle as delivered from the factory/dealer. Upon opening the rear doors, there is no indication on the instrument panel/dome illumination as is present for the front passenger doors. With 4 independent doors it would appear to be a possible safety concern as the rear doors could unknowingly be open while driving. This issue has been discussed by several Silverado EV WT owners at the forum (linked below) and at least one dealer has diagnosed the issue as a missing ground wire on the door latch/sensor as documented in the service write up attached that was shared via the forum. However, other dealers are refusing to correct the issue as has been the case with my dealer thus far. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11628941

Incident

Oct 30, 2024

Vehicle does not indicate when rear doors are ajar or not properly latched. Vehicle information center shows when front doors or frunk is open. Results are either door swinging open when not properly latched or in my case, as the vehicle does not know that the doors are open, immediately locking the vehicle with the fob in my bag on the rear seat. I disabled the walk away locking feature for now as I only have 30 days of remote services with the vehicle to unlock vehicle from my phone. Vehicle is currently at Chevy dealer for troubleshooting. Quick search and communication with other owners indicates this is not an isolated incident.

NHTSA ID

11625529

Incident

Nov 4, 2024