RoadVitals

2009 Toyota Camry Hybrid Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
118
Latest Oct 27, 2021
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
13
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since May 22, 2010

What this page shows

Our database holds 118 NHTSA owner-reported complaints for the 2009 Toyota Camry Hybrid. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 118 · page 1 of 5

Brakes
Filed Oct 27, 2021

The contact owns a 2009 Toyota Camry Hybrid. The contact’s wife stated while driving approximately 30 MPH, the VSC and ABS warning lights illuminated. The vehicle was taken to an independent mechanic and was diagnosed with needing the brake master cylinder replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact also filed a complaint with the manufacturer. The failure mileage was approximately 154,000.

NHTSA ID
11438335
Incident
Oct 22, 2021
Mileage
154,000 mi
Heating & air conditioning
Filed Sep 27, 2021
Fire reported

The contact owns a 2009 Toyota Camry Hybrid. The contact stated while driving 10 MPH, she smelled a burning odor and she saw smoke in the vehicle. The contact stated she also felt heat on her back. The contact stated as she continued to drive, the seat became increasingly warmer. There were no warning lights illuminated. The contact stated that she parked and exited the vehicle. The contact stated the seat then cooled down. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure had been reoccurring while driving and while the vehicle was parked. The dealer was notified of the failure and advised the contact that her VIN was not included in the recall for NHTSA Campaign Number: 16V396000 (SEATS). The manufacturer was notified of the failure and advised as the dealer. A case was opened. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 168,000

NHTSA ID
11434555
Incident
Sep 18, 2021
Mileage
168,000 mi
Brakes
Filed Jul 22, 2021

The contact owns a 2009 Toyota Camry Hybrid. The contact stated that while driving and depressing the brake pedal, the vehicle would not immediately stop, causing the stopping distance to become extended. The vehicle was taken to an independent mechanic who diagnosed that the ABS module was faulty and needed to be replaced. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was approximately 130,000.

NHTSA ID
11425992
Incident
Jun 15, 2021
Mileage
130,000 mi
Brakes
Filed Apr 14, 2021

TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY HYBRID. THE CONTACT STATED WHILE OPERATING THE VEHICLE, THE ABS, VSC, AND CHECK BRAKE SYSTEM WARNING LIGHTS ILLUMINATED AND THE VEHICLE WOULD NOT IMMEDIATELY STOP WHILE DEPRESSING THE BRAKE PEDAL. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 131,000.

NHTSA ID
11408106
Incident
Apr 1, 2021
Mileage
131,000 mi
Body & structure
Filed Jul 22, 2019

MY DASHBOARD IS MELTING, SINCE IT IS MELTING IT IS CAUSING THE DASHBOARD TO BE REALLY SHINEY, WHICH IS CAUSING A HUGE REFLECTION ON MY WINDSHIELD, WHICH IS MAKING IT HARD TO SEE OUT. THE DASHBOARD IS ALSO REALLY STICKY FROM MELTING, AND IM ALSO CONCERNED ABOUT THE AIRBAGS BECAUSE OF THIS.

NHTSA ID
11233757
Incident
Jul 22, 2019
Mileage
105,000 mi
Body & structure
Filed Jul 12, 2019

RE: TSB-L-SB-0144-11 STICKY/MELTING DASHBOARD THE CAR IS 6 MONTHS BEYOND THE DATE OF THE WARRANTY ENHANCEMENT PERIOD. SINCE THE CONDITION OF SHINY STICKINESS OF THE DASHBOARD DID NOT COME TO MY ATTENTION UNTIL AFTER THE ENHANCEMENT PERIOD, I BELIEVE THAT I AM NEVERTHELESS ENTITLED TO THE REPAIR OF THE DASHBOARD BY TOYOTA AND THAT COVERAGE SHOULD BE ALSO EXTENDED TO THE REPLACEMENT OF CERTAIN ANCILLARY PARTS RELATED TO THE REPLACEMENT THAT MIGHT BE DAMAGED AS A RESULT OF THE WARRANTY REPAIR. THERE IS NO VALID REASON THAT THE WARRANTY ENHANCEMENT SHOULD HAVE EXPIRED AS THIS CONDITION IS DANGEROUS AND NEEDS TO BE CORRECTED ON ALL AFFECTED VEHICLES REGARDLESS OF AN ARBITRARY PERIOD SET BY TOYOTA. *JS

NHTSA ID
11231368
Incident
Jul 11, 2019
Mileage
47,000 mi
Visibility
Filed Jul 8, 2019

MELTING DASHBOARD AND DRIVER'S SIDE VISOR DOES NOT STAY UP. THE MELTING DASH CAUSES A GLARE ON THE WINDSHIELD CAUSING VISIBILITY TO BE OBSTUCTED. I WAS TOLD THAT I MISSED THE WARRANTY PERIOD BUT HAVE NEVER BEEN SENT ANYTHING ABOUT THIS PROBLEM.

NHTSA ID
11230204
Incident
Jul 1, 2019
Mileage
100,120 mi
Brakes
Filed May 21, 2019

TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY HYBRID. WHILE DRIVING 45 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP. THE CONTACT SHIFTED INTO LOW GEAR AND WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. IN ADDITION, THE ABS, TRACTION CONTROL, AND BRAKE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.

NHTSA ID
11209020
Incident
May 13, 2019
Mileage
137,000 mi
Driver assistance
Filed May 15, 2019

ABS AND TRACTION CONTROL ARE ON THE VEHICLE SLIPS WHEN TAKING OF THE VCS STABILITY IS ON IT'S VERY SCARY TO DRIVE THE VEHICLE.

NHTSA ID
11207708
Incident
May 1, 2019
Mileage
116,000 mi
Body & structure
Filed Mar 23, 2019

THE RUBBER BUTTON TO OPEN THE TRUNK MELTED, DOWN TO THE REAR BUMPER OF MY CAR (BLACK).

NHTSA ID
11191055
Incident
Mar 9, 2018
Mileage
91,000 mi
BrakesDriver assistance
Filed Mar 7, 2019

THE HAND BRAKE LIGHT KEEPS COMING ON AND OFF WHILE DRIVING. THE CAR FEELS LIKE IT'S COASTING AND HAVE NO TRACTION CONTROL. ALL OF THE SUDDEN, ALL LIGHTS TURN ON DASHBOARD AND CHECK VSC SYSTEM COMES ON, BRAKES ARE HARD TO ENGAGE AND STEERING CONTROL IS DIFFICULT. CAR DRIVES LIKE THAT FOR ABOUT 5 MINUTES AND THEN ALL GOES BACK TO NORMAL. FEW DAYS LATER IT STARTS UP AGAIN WITH THE BREAK LIGHTS COMING ON AND OFF. IT HAPPENS DURING DIFFERENT DRIVING CONDITIONS: STRAIGHT CITY STREET, WHILE TURNING, GOING DOWN A HILL OR ATTEMPTING TO COME TO A STOP. THIS MAKES IT REALLY SCARY AS I AM IN A VERY DANGEROUS SITUATION WHEN I AM TRYING TO BREAK AND THE BREAK DO NOT ENGAGE AND STEERING CONTROL IS AFFECTED. I HAVE TAKEN IT TO MECHANIC AFTER THE INCIDENTS AND THEY CANNOT DIAGNOSE THE ISSUE AND THERE ARE NO FAILURE CODES. HOWEVER, THE ISSUE KEEPS GOING ON MAKING ME TERRIFIED TO DRIVE THE CAR.

NHTSA ID
11184866
Incident
Mar 7, 2019
Mileage
140,000 mi
Driver assistance
Filed Mar 6, 2019

MY VSC LIGHT IS ON ALONG WITH THE ABS AND THE BRAKE LIGHT. WHILE TAKING A 1 1/2 HOUR TRIPT THE LIGHT WENT OFF AND STAYED OFF FOR A FEW DAYS. WHILE TAKING ANOTHER HIGHWAY TRIP TRAVELING THE SPEED LIMIT, THE LIGHT WAS OFF UNTIL AFTER DRIVING FOR TWO HOURS I STOPPED AT A RESTAURANT. THE LIGHTS CAME BACK ON, AND HAVE BEEN ON EVER SINCE.

NHTSA ID
11184527
Incident
Feb 27, 2019
Filed Feb 19, 2019

VSC SYSTEM KEEPING APPEARING ON THE DASH BOARD

NHTSA ID
11181011
Incident
Nov 19, 2018
Brakes
Filed Feb 8, 2019

ON MY 2009 CAMRY HYBRID, AS I WAS GOING TO WORK, WHEN I TRIED TO SLOW DOWN THE CAR THE BRAKES WENT HARD AND CAN'T STOP THE CAR TOTALLY I SAW THE BRAKE LIGHT, TRACTION CONTROL, AND ABS LIGHTS TURNED ON, AND CHECK VSC SYSTEM DISPLAYED. I IMMEDIATELY SLOW DOWN THE CAR TOOK THE EXIT AND STOP THE CAR. I TURNED OFF THE CAR AND START THE CAR AGAIN WHICH FIXED ALL THE ABOVE ISSUES. IT HAPPENED APPROX TWO WEEKS AGO AND TOOK THE CAR TO TOYOTA OF GRAPEVINE TX 76051 AND THEY DID NOT FIND ANY ISSUE RELATED TO BRAKE OR ANY CODE. I AM SCARED TO DRIVE THE CAR AND TAKING THE CAR TO THE SAME DEALER TO CHECK AGAIN.

NHTSA ID
11175215
Incident
Feb 8, 2019
Mileage
112,000 mi
BrakesDriver assistanceElectrical
Filed Jan 22, 2019

I WAS DRIVING ON THE INTERSTATE (395N INTO DC) AND THE CAR'S BRAKES FAILED. THE CAR IMMEDIATELY DISPLAYED VEHICLE CONTROL SYSTEM (VCS) FAILURE AND A NUMBER OF OTHER WARNINGS. I WAS FORCED TO SWERVE OUT OF TRAFFIC AND TO UTILIZE THE EMERGENCY BRAKE TO STOP THE CAR.

NHTSA ID
11171527
Incident
Jan 22, 2019
Mileage
163,000 mi
Brakes
Filed Jan 4, 2019

BRAKE COMES ON, ABS LIGHT COMES ON AND IT BECOMES DIFFICULT TO BRAKE (BRAKES ARE HARD). THEN AFTER AN HOUR OR SO THE LIGHTS GO OFF AND BRAKES RETURN TO NORMAL. I NOTICED THAT WHEN IT RETURNS TO NORMAL THERE IS A HEAVY BUMP, IT ACTUALLY FEELS LIKE SOMEONE BUMPED YOU FROM THE REAR. THIS HAS HAPPENED OFF AND ON FOR ABOUT 3 MONTHS NOW. I TOOK IT TO MY MECHANIC THINKING IT WAS SOMETHING MINOR, PADS ETC. AND IT WAS NOT THAT. ON 11/28/18 I TOOK IT TO THE DEALERSHIP. THEY FOUND NOTHING WRONG. NOT SURE WHAT ELSE CAN BE DONE. THIS IS VERY FRUSTRATING AND POTENTIALLY DANGEROUS. BECAUSE THIS PROBLEM CAN HAPPEN AT ANY TIME WITH NO WARNING, IT HAS HAPPENED WHILE DRIVING AND ALSO STARTING THE VEHICLE. MY PERSONAL MECHANIC DID FIND SOME INFORMATION THAT MAY PERTAIN TO THIS PROBLEM (WARRANTY ENHANCEMENT PROGRAM - ZE1 2007 - 2011 MODEL YEAR CAMRY HYBRID VEHICLES EXTENSION OF WARRANTY COVERAGE FOR BRAKE ACTUATOR ASSEMBLY AND SKID CONTROL ECU/BREAK PEDAL SENSOR) SERVICE CAMPAIGN BULLETIN REF# T-CP-ZE1, DATE OF ISSUE JULY 1, 2014.

NHTSA ID
11165226
Incident
Nov 9, 2018
Mileage
3 mi
BrakesDriver assistance
Filed Jan 2, 2019

WHEN I DRIVING BACK YESTERDAY JAN 1ST 2019 FROM FRIENDS HOUSE SUDDENLY THE CHECK VSC SYSTEM TURNED ON AND OTHER ICONS TURNED ON IN THE CAR DASHBOARD. I TRIED TO PRESS THE BRAKES AT A STOP SIGN AND THEY DO NOT ENGAGE OR THEY WOULD ENGAGE ON A DELAY, VEHICLE TOOK LONG TIME TO STOP. IT WAS HARD DRIVING BACK AND I WAS SCARED OF AN ACCIDENT HAPPENING EVEN AFTER TURNING ON EMERGENCY BLINKERS ON MY DRIVE BACK HOME. TOYOTA NEEDS TO INVESTIGATE IT AS IT IS A SAFETY ISSUE.

NHTSA ID
11164523
Incident
Jan 1, 2019
Mileage
118,368 mi
Brakes
Filed Dec 14, 2018

TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY HYBRID. WHILE DRIVING APPROXIMATEY 10 MPH AND ATTEMPTING TO STOP, THE VEHICLE WOULD NOT STOP OR SLOW DOWN WHEN DEPRESSING THE BRAKE PEDAL. DURING THE FAILURE, SEVERAL WARNING MESSAGES AND INDICATORS DISPLAYED AND ILLUMINATED INCLUDING "CHECK VSC SYSTEM" (VEHICLE STABILITY CONTROL), ABS, MASTER WARNING, AND BRAKE FAILURE. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO PASSPORT TOYOTA (5001 AUTH WAY, SUITLAND, MD) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,571.

NHTSA ID
11161441
Incident
Dec 9, 2018
Mileage
106,571 mi
Brakes
Filed Nov 24, 2018

WHILE DRIVING STRAIGHT AT ABOUT 40 MPH (IN A 50 MPH ZONE ON A BACK ROAD) I STEPPED ON THE BRAKES WHEN APPROACHING A STOP SIGN. THE BRAKES FAILED TO ENGAGE. THE CHECK VBS SYSTEM WARNING CAME ON AS WELL AS ALL OF THE DASH BOARD WARNING LIGHTS. THE CAR WAS CHECKED AND THE BRAKE PADS WERE FINE, THE BRAKE FLUID LEVEL WAS NORMAL, AND NO COMPUTER CODES CAME UP WHEN THAT WAS CHECKED. THE BRAKE LIGHT KEEPS COMING ON AND OFF AND THE BRAKES WORK MOST OF THE TIME, BUT OUT OF NO WHERE THEY WON'T ENGAGE. IT WAS VERY SCARY, ESPECIALLY BECAUSE MY KIDS WERE IN THE CAR. THANK GOODNESS I WASN'T GOING FASTER THAN I WAS BECAUSE I DON'T THINK WE WOULD HAVE STOPPED IN TIME.

NHTSA ID
11153490
Incident
Nov 22, 2018
Mileage
106,000 mi
BrakesDriver assistance
Filed Nov 16, 2018

BRAKE, ABS AND WARNING LIGHTS CAME ON, CHECK VSC MESSAGE CAME ON AND MY BRAKES STOPPED WORKING. I WAS LEAVING MY PARKING LOT AND GOT HALFWAY DOWN THE BLOCK WHEN THIS OCCURRED. I COULD NOT BRAKE SO I LET THE CAR ROLL TO A STOP AND USED THE CURB TO MAKE A COMPLETE STOP. CAR I HAD NOT MOVED SINCE I DROVE IT REALLY SLOW TO HOUSE.

NHTSA ID
11152097
Incident
Nov 13, 2018
Visibility
Filed Oct 29, 2018

WHILE I WAS DRIVING AT ABOUT 65 MPH ON A FOUR LANE DIVIDED HIGHWAY, THE DRIVER'S VISOR SUDDENLY AND UNEXPECTEDLY ROTATED COMPLETELY DOWN, BLOCKING MY VIEW OUT OF THE WINDSHIELD SO THAT I COULD NOT SEE AHEAD. IT WAS A DANGEROUS AND FRIGHTENING SITUATION! I HAD TO KEEP CONTROL OF THE CAR WHILE HOLDING THE VISOR UP SO THAT I COULD GET HOME SAFELY AND THEN GET THE CAR TO THE REPAIR FACILITY. TOYOTA KNEW THAT THIS SAFETY HAZARD EXISTED AND WAS SERIOUS BECAUSE IT DID A "WARRANTY ENHANCEMENT NOTICE" FOR 2007 TO 2011 CAMRY HYBRID SUN VISOR BRACKETS, BUT THIS EXPIRED FOR MY CAR IN MAY OF 2016.

NHTSA ID
11143606
Incident
Mar 28, 2018
Mileage
107,500 mi
Brakes
Filed Jun 19, 2018

TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY HYBRID. WHILE DRIVING APPROXIMATELY 30 MPH, THE ABS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (AUTOCENTRO TOYOTA IN SAN JUAN, PUERTO RICO, 787-999-9115) WHERE IT WAS DETERMINED THAT THE VEHICLE HAD A LEAK IN THE ABS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.

NHTSA ID
11102652
Incident
Jun 11, 2018
Mileage
165,000 mi
Visibility
Filed May 16, 2018

DRIVER SIDE SUN VISOR FALLS DOWN UNEXPECTEDLY. WILL NOT STAY IN PLACE EXCEPT FOR FULL DOWN POSITION. THIS HAS BEEN SINCE THE CAR WAS NEW. WAS SEARCHING FOR HOW TO FIX IT AND FOUND LINK TO HERE. I UNDERSTAND THAT THIS IS A COMMON PROBLEM WITH ALL TOYOTA VISORS AND IS DUE TO BAD DESIGN AND POOR MATERIALS. TOYOTA DOES NOT STAND BEHIND IT AND THE REPLACEMENT VISORS ARE THE SAME JUNK AS ORIGINAL.

NHTSA ID
11094064
Incident
Dec 12, 2010
Visibility
Filed May 12, 2018

MY DASHBOARD IS MELTING. WHEN IT SOLIDIFIES IT BECOMES EXTREMELY REFLECTIVE AND OBSTRUCTS THE WINDSHIELD VIEW.

NHTSA ID
11093481
Incident
May 9, 2018
Brakes
Filed Apr 2, 2018

THE CHECK VSC SYSTEM WAS DISPLAYED IN MY TOTOYA CAMRY 2009 HYBRID, THIS MORNING. THE WARNING, ABS, BRAKES, PARKING BRAKE AND SKID CONTROL LIGHTS HAVE TURNED ON. FROM TEST DRIVING THE VEHICLE, IT APPEARS THAT THE BRAKES SEEM LESS RESPONSIVE.

NHTSA ID
11082421
Incident
Apr 2, 2018
Mileage
175,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Narrow this down by component

Categories with enough reports to have a page of their own

Data sources

Data on this page last refreshed .