RoadVitals

2013 Toyota Camry Hybrid Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
27
Latest Jun 14, 2019
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Mar 28, 2013

What this page shows

Our database holds 27 NHTSA owner-reported complaints for the 2013 Toyota Camry Hybrid. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 27 · page 1 of 2

ElectricalSeat belts
Filed Jun 14, 2019

DRIVER SIDE BACKSEAT PASSENGER WINDOW SEAT THE SEATBELT IS LOOSE AND DOESN'T RETRACT BACK INTO PLACE. HYBRID BATTERY AND TRANSMISSION SYSTEM STUTTERS AFTER SYSTEM FLUSH AT DEALER CAUSING THE HYBRID SYNERGY SYSTEM CHECK, CHECK ENGINE LIGHT AND ESLAMATION LIGHT IN ORANGE TO STAY ON DASH. ERROR STATING THAT BATTERY NEEDS REPLACEMENT FOR HYBRID BATTERY

NHTSA ID
11219950
Incident
Jun 13, 2019
Brakes
Filed Apr 11, 2019

MY TOYOTA CAMRY HYBRID HAS HAD EPISODIC BRAKING PROBLEMS. AFTER STARTING THE CAR AND DRIVING FOR A FEW MINUTES, OCCASIONALLY WHEN I STEP ON THE BRAKES TO SLOW/STOP THE CAR THE BRAKE PEDDLE NEEDS TO BE PUSHED DOWN TO THE FLOOR. WHILE THIS IS HAPPENING I CAN HEAR THE ENGINE REVVING. IT IS NECESSARY TO PUSH EXTREMELY HARD ON THE BRAKE PEDDLE TO STOP THE CAR. I HAVE TAKEN MY CAR TO MCGEORGE TOYOTA AND AN INDEPENDENT REPAIR SHOP FOR THIS PROBLEM. NEITHER FOUND ANY COMPUTER CODES INDICATING THE PROBLEM. TOYOTA REMOVED AND LUBRICATED THE SLIDE PINS FOR THE CALIPHERS AND THEN REINSTALLED THE PINS. THIS PROBLEM CONTINUES TO OCCUR. AS THIS PROBLEM IS EPISODIC, NEITHER THE DEALERSHIP NOR THE INDEPENDENT REPAIR TECHNICIAN COULD DUPLICATE THE PROBLEM. I BELIEVE THAT THERE IS A PROBLEM WITH THE REGENERATIVE BRAKING SYSTEM RELATED TO THE COMPUTER SENDING A WRONG SIGNAL CAUSING THE ENGINE TO ACCELERATE RATHER THAN ALLOWING THE CAR TO STOP NORMALLY. I HAVE HAD SEVERAL "CLOSE CALLS" WHERE THIS UNINTENDED ACCELERATION NEARLY LEAD TO MY HITTING THE CAR IN FRONT OF ME OR NOT STOPPING AT AN INTERSECTION, POTENTIALLY CAUSING AN ACCIDENT OR STRIKING A PEDESTRIAN..

NHTSA ID
11195565
Incident
Apr 8, 2019
Mileage
46,000 mi
Brakes
Filed Apr 10, 2017
Crash reported

AROUND 11:30 AM, I WAS DRIVING SOUTH ON A TWO LANE ROAD, AT APPROX. 25 MPH. THE BLACK VEHICLE IN FRONT OF ME APPLIED THE BRAKES AND STOPPED. I WAS ABOUT 4 CAR LENGTHS BEHIND THE BLACK VEHICLE WHEN I QUICKLY APPLIED THE BRAKE PEDAL. THE BRAKE PEDAL WENT TO THE FLOOR AND MY CAR DID NOT STOP NOR EVEN SLOWED DOWN. I PUMPED THE BRAKE PEDAL TWO MORE TIMES, AGAIN, AND THE CAR DID NOT STOP NOR SLOWED DOWN UNTIL I HIT THE BLACK VEHICLE IN FRONT OF ME.

NHTSA ID
10971542
Incident
Apr 6, 2017
Mileage
27,600 mi
Electrical
Filed Sep 28, 2016

THE GEAR SHIFT COMPACTMENT NOT PROPERLY COVERED. GEAR SHIFT WILL NOT MOVE. LIQUID PLACED IN CUP HOLDER BOX SPLASHED INTO GEAR SHIFT BOX AS CAR MOVING CAUSING LIQUID TO ENTER IN THE SHIFT BOX THAT IS NOT PROPERLY CASE. LIQUID ENTER THE GEAR BOX AS CAR IS MOVING /IN MOTION CAUSING IT TO DAMAGED THE ELECTRICAL COMPONENT OF THE MOTOR. CAUSING THE NEED TO REPLACE GEAR SHIFT

NHTSA ID
10910236
Incident
Sep 27, 2016
Mileage
43,043 mi
ElectricalVisibility
Filed May 26, 2016

DRIVING SLOWLY, STRAIGHT AHEAD, CITY STREET, RIGHT PASSENGER MIRROR EXPLODED WITH A BIG BANG. LOOKING INSIDE, PLASTIC LINKAGES THAT LINK THE MIRROR TO THE ADJUSTMENT MOTOR ASSEMBLY WERE BROKEN. LANE ASSIST LEDS CONTINUED TO WORK BUT THE MIRROR, HANGING LOOSE FROM ITS SHROUD, WAS USELESS. I HADN'T ADJUSTED THE MIRROR IN MONTHS.. CAR WAS 1 MONTH OUT OF WARRANTY - PARTS AND LABOR TO REPLACE ~$400. GOOGLING I DISCOVERED I'M NOT THE FIRST PERSON TO HAVE THIS PROBLEM.

NHTSA ID
10871098
Incident
May 23, 2016
Mileage
23,000 mi
Brakes
Filed Nov 26, 2015
Crash reported

I WAS ENTERING FREEWAY ON RAMP. HEAVY TRAFFIC. BEAUTIFUL DAY, DRY ROADS. VEHICLE IN FRONT OF ME MADE BRAKED SUDDENLY. I QUICKLY APPLIED MY BRAKES. MY BRAKES DID NOT ENGAGE. I WAS APPROXIMATELY 2-3 CAR LENGTHS BEHIND VEHICLE IN FRONT OF ME AND TRAVELING 25 MPH. WHEN I APPLIED BRAKES, MY CAR DID NOT EVEN TRY TO STOP, IT BASICALLY SLID 2 1/2 CAR LENGTHS INTO REAR OF VEHICLE. MY VEHICLE ONLY STOPPED MOVING BECAUSE IT WAS STOPPED BY VEHICLE IN FRONT.

NHTSA ID
10807100
Incident
Feb 12, 2015
Mileage
43,014 mi
Brakes
Filed Nov 19, 2015
Crash reported

I WAS DRIVING TO WORK IN MY 2013 TOYOTA CAMRY HYBRID LE. IT WAS EARLY MORNING RUSH HOUR TRAFFIC. ROADS WERE WET. TRAFFIC WAS STOP AND GO. I WAS PROBABLY GOING ABOUT 20 MPH WHEN VEHICLE IN FRONT OF ME STOPPED. I APPLIED MY BRAKES BUT MY VEHICLE DID NOT STOP. I HIT REAR OF VEHICLE IN FRONT OF ME. I DID NOT FEEL MY BRAKES ENGAGE. I WAS MORE THAN A SAFE STOPPING DISTANCE FROM VEHICLE IN FRONT OF ME.

NHTSA ID
10794987
Incident
Nov 17, 2015
Mileage
59,000 mi
Fuel system
Filed Sep 22, 2015

WHEN I STARTED THE VEHICLE, THE "CHECK ENGINE LIGHT" CAME ON. THIS HAS HAPPENED ONCE BEFORE A YEAR OR MORE AGO. I BROUGHT IT TO A DEALER AND HE ASKED WHETHER I HAD GOTTEN GAS RECENTLY. YES, ABOUT 200 MILES AND 2 WEEKS AGO. HE CHECKED THE GAS CAP AND IT WAS LAYING IN THE GAS FILLING AREA, NOT SCREWED IN AT ALL. OBVIOUSLY IT HAD COME LOOSE SOMEHOW. HE CHECKED THE COMPUTER AND SOMETHING LIKE "GAS LINE VACUME" CAME UP. HE SCREWED IN THE GAS CAP. EASY FIX, BUT SINCE THIS HAS HAPPENED TWICE NOW WITH THE SAME CAR AND I HAVE HAD DOZENS OF CARS AND DRIVEN HUNDREDS OF THOUSANDS OF MILES AND NEVER HAD THIS PROBLEM, I WONDER IF IT IS AN ISSUE THAT NEEDS TO BE LOOKED AT...

NHTSA ID
10767491
Incident
Sep 22, 2015
Mileage
37,563 mi
Steering
Filed Feb 7, 2015

STEERING NEEDS TO BE CORRECTED CONTINUOUSLY.HAVE 40000 MILES AND ALLWAYS BEEN THE SAME.WOULDNT HAVE BOUGHT CAR IF I HAD KNOWN AS IT CAN BE SCARY SOMETIMES. GUY AT DEALER SAID OTHERS HAVE SAID SAME THING BUT THEY DON'T FIND A PROBLEM.SEEMS TO BE THE WAY THIS SYSTEM WORKS. *JS

NHTSA ID
10681901
Incident
Feb 28, 2013
Engine
Filed Oct 30, 2014

AN INDICATOR LIGHT ON THE DASH BOARD FLASHED AND ALARM SOUNDED AND BOTH THE GAS AND ELECTRIC MOTORS SHUT DOWN. I WAS IN HEAVY SINGLE LANE TRAFFIC WITH LIMITED ROAD SHOULDER BUT WAS ABLE TO PULL OF AND GET TO A STOP. THE ENGINE SYSTEM STARTED NORMALLY AND NO INDICATORS WERE OBSERVED. I TOOK IT TO LIBERTY TOYOTA IN EDGEWATER PARK NJ AND THEY COULD FIND NOTHING. *TR

NHTSA ID
10651465
Incident
Oct 30, 2014
Mileage
12,000 mi
Electrical
Filed Jul 30, 2014

TL * THE CONTACT OWNS A 2013 TOYOTA CAMRY HYBRID. THE CONTACT STATED THAT THE GPS NAVIGATION INSTRUCTED HER TO MAKE A RIGHT TURN ONTO A ONE WAY STREET. THE CONTACT STATED THAT THE GPS NAVIGATION WAS ONLY ACCURATE SEVENTY PERCENT OF THE TIME. THE DEALER REPROGRAMMED AND UPDATED THE GPS SOFTWARE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 100.

NHTSA ID
10617736
Incident
Jun 7, 2013
Mileage
100 mi
Seat belts
Filed Jul 30, 2014

TL * THE CONTACT OWNS A 2013 TOYOTA CAMRY HYBRID. THE CONTACT STATED THAT THE REAR PASSENGER SIDE AND REAR MIDDLE SEAT BELT RECEPTACLES WERE PUSHED DOWN INTO THE SEATS, WHICH MADE IT DIFFICULT TO CLICK THE SEAT BELT BUCKLES. THE RECEPTACLES SLID BACK DOWN INTO THE SEAT ONCE THE CONTACT PULLED THEM OUT. THE FAILURE OCCURRED REGULARLY. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 150.

NHTSA ID
10617726
Incident
Jun 6, 2013
Mileage
150 mi
Driver assistance
Filed Jul 18, 2014

TL* THE CONTACT OWNS A 2013 TOYOTA CAMRY HYBRID. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE SURGED FORWARD AND SUDDENLY ACCELERATED TO 45 MPH. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE TECHNICIAN STATED THAT THE CONTACT EXPERIENCED A NORMAL CHARACTERISTIC OF A HYBRID VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,500.

NHTSA ID
10614556
Incident
Jul 7, 2014
Mileage
10,500 mi
Brakes
Filed May 16, 2014

DRIVING ON INTERSTATE ON FLAT ROAD WITH A 3-WEEK-OLD CAR. A CLICK SOUNDED AND THE BRAKE SYSTEM, ABS SYSTEM, TRACTION CONTROL, AND BRAKE LIGHTS ALL TURNED ON. THE CAR WAS JUST ABOUT IMPOSSIBLE TO STOP. I HAD TO STOMP ON THE BRAKES WHILE COASTING UPHILL ON AN OFF-RAMP. THE ACCUMULATOR HAD MALFUNCTIONED REQUIRING A NEW BRAKE MASTER CYLINDER, BOOSTER ASSEMBLY, BRAKE CYLINDER ASSEMBLY, BRAKE BOOSTER GASKET, AND BRAKE FLUID. TOYOTA'S MULTI-CITY MASTER TECHNICIAN COULD NOT IDENTIFY THE CAUSE. THE ERROR CODE WAS NOTED (C-1391) BUT THE PROBLEM COULD NOT BE REPLICATED. *TR

NHTSA ID
10592072
Incident
Sep 23, 2013
Mileage
2,026 mi
Steering
Filed Apr 26, 2014

VEHICLE WANDERS ALL OVER THE ROAD SINCE NEW. 100% ATTENTION REQUIRED. STEERING CORRECTIONS NEEDED, EVERY SECOND, TO STAY IN YOUR OWN LANE. WINDY CONDITIONS ESPECIALLY HAZARDOUS. *TR

NHTSA ID
10585036
Incident
Aug 15, 2013
BrakesDriver assistance
Filed Mar 5, 2014

I WAS TURNING INTO MY NEIGHBORHOOD GOING APPROXIMATELY 15 MPH WHEN AN EMERGENCY LIGHT FLASHED ON AND OFF. IT WAS SO QUICK THAT I WAS UNABLE TO IDENTIFY WHICH EMERGENCY LIGHT. AFTER DRIVING ANOTHER 100 FEET THE EMERGENCY LIGHT THAT IS AN EXCLAMATION POINT IN A TRIANGLE LIT UP AND STAYED ON AS MY VEHICLE SLOWED DOWN. THE ACCELERATOR STOPPED WORKING ENTIRELY. THE ENGINE DID NOT REV AS I TRIED TO ACCELERATE THE CAR. I WAS ABLE TO APPLY THE BRAKES AND BRING THE CAR TO A STOP. I PUT THE CAR IN PARK AND THEN IN DRIVE AND THE CAR DROVE WITHOUT FURTHER INCIDENT. IT HAS SINCE BEEN AT THE DEALERSHIP FOR THE LAST WEEK. IN THE LAST FEW WEEKS I ALSO NOTICED THAT WHILE AT STOP LIGHTS IF I WAS APPLYING PRESSURE TO THE BRAKE AND SIMPLY APPLIED A LITTLE MORE PRESSURE, THE UNEVEN TERRAIN EMERGENCY LIGHT TURNED ON AND WOULD ALLOW THE CAR TO DRIVE UNTIL I PUT IT IN PARK AND AGAIN PUT IT IN DRIVE. THIS HAPPENED ON NUMEROUS OCCASIONS. THE DEALERSHIP IS INVESTIGATING THESE ISSUES CURRENTLY. *TR

NHTSA ID
10567421
Incident
Feb 27, 2014
Mileage
7,400 mi
Body & structure
Filed Mar 5, 2014

I EXPERIENCED NOISES ECHOING IN THE ROOF OF MY VEHICLE OVER SEVERAL WEEKS THAT OFTEN SOUNDED LIKE SOMETHING FELL ON THE CAR. THEN ON THE EVENING OF FEBRUARY 11, 2014, I NOTICED THAT THE HEADLINER WAS COMPLETELY SEPARATING FROM THE ROOF OF THE VEHICLE ON BOTH THE SIDES (DRIVER AND PASSENGER) OF THE FRONT OF THE VEHICLE. THE DEALERSHIP REPLACED THE HEADLINER AND ADDRESSED WELD POINTS IN THE ROOF THAT THEY BELIEVE WILL ADDRESS THE SOUNDS THEY ALSO NOTED HEARING. *TR

NHTSA ID
10567401
Incident
Feb 11, 2014
Mileage
6,700 mi
Other / unspecified
Filed Feb 21, 2014

TL* THE CONTACT OWNS A 2013 TOYOTA CAMRY HYBRID. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, AN ABNORMAL NOISE WAS HEARD FROM THE FRONT PASSENGER SIDE WHEEL. THE CONTACT DISCOVERED THAT THE FRONT PASSENGER'S SIDE TIRE BECAME DETACHED FROM THE RIM. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE RIM AND TIRE WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 156.

NHTSA ID
10565351
Incident
May 31, 2012
Mileage
156 mi
AirbagsBrakesDriver assistance
Filed Jan 27, 2014
Crash reported

TL* THE CONTACT OWNS A 2013 TOYOTA CAMRY HYBRID. THE CONTACT STATED THAT ENTERING A PARKING SPACE AND SHIFTING INTO PARK, THE VEHICLE ERRONEOUSLY ACCELERATED OVER A CONCRETE MEDIAN AND CRASHED INTO A POLE. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY AND THE BRAKE DID NOT FUNCTION. NO INJURIES WERE REPORTED. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 16,700.

NHTSA ID
10561713
Incident
Jan 26, 2014
Mileage
16,700 mi
Steering
Filed Oct 29, 2013

AS I WAS DRIVING ON THE HIGHWAY WITH SPEED OF 60MPH, I FIND IT VERY DIFFICULT TO KEEP THE CAR GOING IN A STRAIGHT LANE WITHOUT IT BEING SWAYS TO THE LEFT. (ALMOST HIT ANOTHER THE CAR ON THE LEFT LANE SIDE.) ANOTHER PROBLEM IS WHEN RAINING, THE WINDSHIELD WIPER CONSTANTLY MADE "CLICK CLICK" SOUND, AND SOMETIMES IT WOULDN'T WIPE. (MAKING IT VERY HARD TO SEE.) THE LAST ONE IS THE LOUD WIND NOISE WHEN DRIVING ON THE HIGHWAY. ON THE SIDE OF THE WINDOW, A VERY LOUD NOISE SOMEHOW SLIP THROUGH AND HURTING MY EAR. (ALL WINDOWS ARE CLOSED.) *TR

NHTSA ID
10549963
Incident
Oct 28, 2013
Mileage
100 mi
Body & structure
Filed Oct 25, 2013

EACH TIME WE OPEN THE TRUNK TO THE CAMRY HYBRID, IT WANTS TO COME DOWN ON YOUR HEAD. IT'S A DANGER TO ANYONE WHO OPENS IT. WE NOW REGRET BUYING OUR FIRST TOYOTA. NO TELLING WHAT ELSE IS GOING TO GO WRONG WITH THE CAR. WE THOUGHT THAT TOYOTA HAD FINALLY FIXED ALL OF THE PROBLEMS WITH THEIR VEHICLES, HOWEVER; IT LOOKS LIKE NEW ONES KEEP POPPING UP. WE REALLY LIKE THE LOOK AND MPG OF THE CAMRY BUT, NOW WE JUST WANT TO GET RID OF IT. *TR

NHTSA ID
10549597
Incident
Oct 24, 2013
Mileage
1,200 mi
Body & structure
Filed Oct 18, 2013
2 injuries reported

TRUNK LID WILL NOT STAY UP, IF VEHICLE IS ON THE SLIGHTEST UPGRADE WHEN YOU OPEN THE TRUNK IT COMES BACK DOWN AND HITS YOU IN THE HEAD. I HAVE BEEN HIT 3 TIMES NOW AND MY WIFE WAS HIT SO HARD WE TOOK HER TO THE DOCTORS TO HAVE HER CHECKED FOR A CONCUSSION. I HAVE HAD THE DEALER ADJUST THE TRUNK LID BUT IT STILL COMES DOWN ON YOU WHEN IT SHOULD NOT. WHEN YOUR BENT OVER TRYING TO PUT SOMETHING IN THE TRUNK OR GET SOMETHING OUT OF IT YOU DO SEE IT COMING, AND IT HURTS. *TR

NHTSA ID
10548483
Incident
Oct 18, 2013
Mileage
17,452 mi
SteeringSuspension
Filed Sep 19, 2013

I HAVE NOTICED THAT WHILE TRAVELING ON THE HIGHWAY, THE VEHICLE SWAYS MOSTLY TOWARDS THE LEFT. AT FIRST I THOUGHT IT WAS JUST ME, GETTING USED TO THE NEW CAR. NOW I NOTICE IT HAPPENS ALL THE TIME. I AM CONSTANTLY CORRECTING THE VEHICLE TO REMAIN CENTERED IN MY LANE OF TRAVEL. *TR

NHTSA ID
10544465
Incident
Sep 6, 2013
Mileage
300 mi
Visibility
Filed Aug 2, 2013

AFTER HEAVY RAIN & WITH HIGH HUMIDITY, EXTERIOR WINDSHIELD & EXTERIOR PASSENGER & DRIVER'S SIDE WINDOWS COLLECT EXCESSIVE CONDENSATION WHICH INHIBITS VISIBILITY WHILE DRIVING. WIPERS MUST BE CONSTANTLY ON & SIDE WINDOWS DOWN WHILE DRIVING. FRONT WINDSHIELD DOES NOT WIPE CLEAR, AS SOMETHING SIMILAR TO A HAZE IS SEEN ON WINDSHIELD REQUIRING WIPERS TO HAVE TO BE OPERATED ON HIGH. *TR

NHTSA ID
10533198
Incident
Jul 15, 2013
Mileage
371 mi
Steering
Filed Jul 29, 2013

BRAND NEW 2013 TOYOTA CAMRY LE HYBRID. THE CAR HAS A HARD TIME DRIVING STRAIGHT. IT KEEPS ON WANDERING AND AT TIMES IT FEEL LIKE IT WILL RUN INTO OTHER CARS. THIS WASN'T REALLY CONCERNING UNTIL TODAY AT APPROXIMATELY 55 MPH ON HIGHWAY 76 TOWARDS HEADING TOWARDS NORTH EAST PHILLY, THE CAR DECIDED TO STEER TO THE RIGHT. I HAD NO CONTROL OVER THE WHEEL. I TRIED MOVING THE WHEEL TO THE LEFT BUT IT WOULDN'T I WAS LUCKY TO PULL OVER AND CHECK FOR TIRE PRESSURE LOSS. THE TIRES APPEARED FINE AND INFLATED AT 35 PSI SO I RESTARTED THE CAR AND IT KEPT WANDERING FOR A LITTLE WHILE. TAKING IT TO THE DEALERSHIP TOMORROW. *TR

NHTSA ID
10532564
Incident
Jul 29, 2013
Mileage
1,400 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .