2013 Toyota Camry Hybrid

The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

On September 19, 2019, the Office of Defects Investigation (ODI) received a defect petition from Mr. Roger Hogan requesting that the Agency investigate and recall certain Toyota Prius, Prius PHV, Camry Hybrid and Avalon Hybrid vehicles for a brake actuator valve wear condition covered under Toyota Customer Support Programs ZJB and ZKK (subject CSP?s). In support of his request, the petitioner identified 117 NHTSA complaints allegedly related to the subject CSP condition, including 60 reporting crashes. On September 30, 2019, ODI opened Defect Petition DP19-004 to evaluate the petitioner?s request for an investigation. In August 2020, the petitioner notified the Agency that he was withdrawing his petition. Because the petitioner has withdrawn the petition, we are denying the petition as moot and no further analysis of this petition is necessary.NHTSA is authorized to issue an order requiring notification and remedy of a defect if the Agency?s investigation shows a defect in the design, construction, or performance of a motor vehicle that presents an unreasonable risk to safety. 49 U.S.C. ?? 30102(a)(9), 30118. Because the petitioner has with withdrawn the petition, the petition is denied as moot. This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency notes that it is not required to receive a defect petition prior to opening a defect investigation and will take further action if warranted by future circumstances.

DRIVER SIDE BACKSEAT PASSENGER WINDOW SEAT THE SEATBELT IS LOOSE AND DOESN'T RETRACT BACK INTO PLACE. HYBRID BATTERY AND TRANSMISSION SYSTEM STUTTERS AFTER SYSTEM FLUSH AT DEALER CAUSING THE HYBRID SYNERGY SYSTEM CHECK, CHECK ENGINE LIGHT AND ESLAMATION LIGHT IN ORANGE TO STAY ON DASH. ERROR STATING THAT BATTERY NEEDS REPLACEMENT FOR HYBRID BATTERY

NHTSA ID

11219950

Incident

Jun 13, 2019

MY TOYOTA CAMRY HYBRID HAS HAD EPISODIC BRAKING PROBLEMS. AFTER STARTING THE CAR AND DRIVING FOR A FEW MINUTES, OCCASIONALLY WHEN I STEP ON THE BRAKES TO SLOW/STOP THE CAR THE BRAKE PEDDLE NEEDS TO BE PUSHED DOWN TO THE FLOOR. WHILE THIS IS HAPPENING I CAN HEAR THE ENGINE REVVING. IT IS NECESSARY TO PUSH EXTREMELY HARD ON THE BRAKE PEDDLE TO STOP THE CAR. I HAVE TAKEN MY CAR TO MCGEORGE TOYOTA AND AN INDEPENDENT REPAIR SHOP FOR THIS PROBLEM. NEITHER FOUND ANY COMPUTER CODES INDICATING THE PROBLEM. TOYOTA REMOVED AND LUBRICATED THE SLIDE PINS FOR THE CALIPHERS AND THEN REINSTALLED THE PINS. THIS PROBLEM CONTINUES TO OCCUR. AS THIS PROBLEM IS EPISODIC, NEITHER THE DEALERSHIP NOR THE INDEPENDENT REPAIR TECHNICIAN COULD DUPLICATE THE PROBLEM. I BELIEVE THAT THERE IS A PROBLEM WITH THE REGENERATIVE BRAKING SYSTEM RELATED TO THE COMPUTER SENDING A WRONG SIGNAL CAUSING THE ENGINE TO ACCELERATE RATHER THAN ALLOWING THE CAR TO STOP NORMALLY. I HAVE HAD SEVERAL "CLOSE CALLS" WHERE THIS UNINTENDED ACCELERATION NEARLY LEAD TO MY HITTING THE CAR IN FRONT OF ME OR NOT STOPPING AT AN INTERSECTION, POTENTIALLY CAUSING AN ACCIDENT OR STRIKING A PEDESTRIAN..

NHTSA ID

11195565

Incident

Apr 8, 2019

Mileage

46,000 mi

AROUND 11:30 AM, I WAS DRIVING SOUTH ON A TWO LANE ROAD, AT APPROX. 25 MPH. THE BLACK VEHICLE IN FRONT OF ME APPLIED THE BRAKES AND STOPPED. I WAS ABOUT 4 CAR LENGTHS BEHIND THE BLACK VEHICLE WHEN I QUICKLY APPLIED THE BRAKE PEDAL. THE BRAKE PEDAL WENT TO THE FLOOR AND MY CAR DID NOT STOP NOR EVEN SLOWED DOWN. I PUMPED THE BRAKE PEDAL TWO MORE TIMES, AGAIN, AND THE CAR DID NOT STOP NOR SLOWED DOWN UNTIL I HIT THE BLACK VEHICLE IN FRONT OF ME.

NHTSA ID

10971542

Incident

Apr 6, 2017

Mileage

27,600 mi

THE GEAR SHIFT COMPACTMENT NOT PROPERLY COVERED. GEAR SHIFT WILL NOT MOVE. LIQUID PLACED IN CUP HOLDER BOX SPLASHED INTO GEAR SHIFT BOX AS CAR MOVING CAUSING LIQUID TO ENTER IN THE SHIFT BOX THAT IS NOT PROPERLY CASE. LIQUID ENTER THE GEAR BOX AS CAR IS MOVING /IN MOTION CAUSING IT TO DAMAGED THE ELECTRICAL COMPONENT OF THE MOTOR. CAUSING THE NEED TO REPLACE GEAR SHIFT

NHTSA ID

10910236

Incident

Sep 27, 2016

Mileage

43,043 mi

DRIVING SLOWLY, STRAIGHT AHEAD, CITY STREET, RIGHT PASSENGER MIRROR EXPLODED WITH A BIG BANG. LOOKING INSIDE, PLASTIC LINKAGES THAT LINK THE MIRROR TO THE ADJUSTMENT MOTOR ASSEMBLY WERE BROKEN. LANE ASSIST LEDS CONTINUED TO WORK BUT THE MIRROR, HANGING LOOSE FROM ITS SHROUD, WAS USELESS. I HADN'T ADJUSTED THE MIRROR IN MONTHS.. CAR WAS 1 MONTH OUT OF WARRANTY - PARTS AND LABOR TO REPLACE ~$400. GOOGLING I DISCOVERED I'M NOT THE FIRST PERSON TO HAVE THIS PROBLEM.

NHTSA ID

10871098

Incident

May 23, 2016

Mileage

23,000 mi

I WAS ENTERING FREEWAY ON RAMP. HEAVY TRAFFIC. BEAUTIFUL DAY, DRY ROADS. VEHICLE IN FRONT OF ME MADE BRAKED SUDDENLY. I QUICKLY APPLIED MY BRAKES. MY BRAKES DID NOT ENGAGE. I WAS APPROXIMATELY 2-3 CAR LENGTHS BEHIND VEHICLE IN FRONT OF ME AND TRAVELING 25 MPH. WHEN I APPLIED BRAKES, MY CAR DID NOT EVEN TRY TO STOP, IT BASICALLY SLID 2 1/2 CAR LENGTHS INTO REAR OF VEHICLE. MY VEHICLE ONLY STOPPED MOVING BECAUSE IT WAS STOPPED BY VEHICLE IN FRONT.

NHTSA ID

10807100

Incident

Feb 12, 2015

Mileage

43,014 mi

I WAS DRIVING TO WORK IN MY 2013 TOYOTA CAMRY HYBRID LE. IT WAS EARLY MORNING RUSH HOUR TRAFFIC. ROADS WERE WET. TRAFFIC WAS STOP AND GO. I WAS PROBABLY GOING ABOUT 20 MPH WHEN VEHICLE IN FRONT OF ME STOPPED. I APPLIED MY BRAKES BUT MY VEHICLE DID NOT STOP. I HIT REAR OF VEHICLE IN FRONT OF ME. I DID NOT FEEL MY BRAKES ENGAGE. I WAS MORE THAN A SAFE STOPPING DISTANCE FROM VEHICLE IN FRONT OF ME.

NHTSA ID

10794987

Incident

Nov 17, 2015

Mileage

59,000 mi

WHEN I STARTED THE VEHICLE, THE "CHECK ENGINE LIGHT" CAME ON. THIS HAS HAPPENED ONCE BEFORE A YEAR OR MORE AGO. I BROUGHT IT TO A DEALER AND HE ASKED WHETHER I HAD GOTTEN GAS RECENTLY. YES, ABOUT 200 MILES AND 2 WEEKS AGO. HE CHECKED THE GAS CAP AND IT WAS LAYING IN THE GAS FILLING AREA, NOT SCREWED IN AT ALL. OBVIOUSLY IT HAD COME LOOSE SOMEHOW. HE CHECKED THE COMPUTER AND SOMETHING LIKE "GAS LINE VACUME" CAME UP. HE SCREWED IN THE GAS CAP. EASY FIX, BUT SINCE THIS HAS HAPPENED TWICE NOW WITH THE SAME CAR AND I HAVE HAD DOZENS OF CARS AND DRIVEN HUNDREDS OF THOUSANDS OF MILES AND NEVER HAD THIS PROBLEM, I WONDER IF IT IS AN ISSUE THAT NEEDS TO BE LOOKED AT...

NHTSA ID

10767491

Incident

Sep 22, 2015

Mileage

37,563 mi

OBSOLETE NOTICE February 13, 2026: This bulletin is now obsolete. Please see T-SB-0009-26.

This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger.

Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.