2017 Toyota Camry Hybrid

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

TL* THE CONTACT OWNS A 2017 TOYOTA CAMRY HYBRID. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD, BUT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT MENTIONED THAT THE ACCELERATOR PEDAL NEEDED TO BE DEPRESSED MULTIPLE TIMES FOR THE VEHICLE TO ACCELERATE TO NORMAL SPEEDS. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,500.

NHTSA ID

11287555

Incident

Nov 24, 2019

Mileage

4,500 mi

AT LEAST TWO WEEKS AGO, TOYOTA UPDATED ITS ENTUNE NAVIGATION SOFTWARE WITH A FLAWED SYSTEM UPDATE THAT ELIMINATED THE VOICE COMMAND SYSTEM FOR PHONES, NAVIGATION, ETC. TOYOTA HAS FAILED TO PROVIDE PUBLIC NOTIFICATION OF THE PROBLEM AND HAS TO-DATE FAILED TO COME UP WITH A SOLUTION TO CORRECTING THE PROBLEM. THIS RESULTS IN A SAFETY PROBLEM, AS TOYOTA CUSTOMERS CAN NO LONGER PLACE OR MAKE CALLS OR SEEK DIRECTIONS VERBALLY. ALL COMMANDS MUST BE PHYSICALLY ENTERED ON THE SYSTEM OR A SMARTPHONE RESULTING IN A CLEAR DRIVER DISTRACTION AND SAFETY HAZARD.

NHTSA ID

11102494

Incident

May 31, 2018

Mileage

12,800 mi

TL* THE CONTACT OWNS A 2017 TOYOTA CAMRY HYBRID. WHILE DRIVING APPROXIMATELY 70 MPH, THE BRAKE WARNING INDICATOR ILLUMINATED; HOWEVER, THE BRAKE PEDAL OPERATED PROPERLY. THE VEHICLE WAS TOWED TO VENTURA TOYOTA (6360 AUTO CENTER DR, VENTURA, CA 93003). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 8,400.

NHTSA ID

11055989

Incident

Dec 18, 2017

Mileage

8,400 mi

WHILE MAKING TURNS ON WELL-MAINTAINED CITY STREETS, THE CAMRY HYBRID'S REAR END IS UNSTABLE. IT FISHTAILS. I EXPERIENCED THIS TWICE WHILE MAKING RIGHT-HAND TURNS, ONCE ON DRY PAVEMENT AND ONCE ON WET PAVEMENT. THESE ARE LOW-SPEED TURNS. I ALSO EXPERIENCED THIS WHILE DRIVING ON A ROUNDABOUT AT A LOW SPEED IN A LOCAL SHOPPING CENTER. I AM A SAFE, CAUTIOUS DRIVER AND PURCHASED THIS CAR FOR MYSELF BECAUSE OF ITS EXCELLENT CRASH-SAFETY RATINGS. I WILL NO LONGER DRIVE IT BECAUSE OF THE REAR-END STABILITY PROBLEM, SO MY SPOUSE TOOK OVER DRIVING THE VEHICLE. THIS MORNING, HE RETURNED FROM AN OUTING AND SAID THAT THE CAR FISHTAILED THREE TIMES TODAY, WHILE MAKING BOTH LEFT AND RIGHT TURNS. THE STREETS ARE DAMP TODAY (FROM AN OVERNIGHT RAIN). THE CAR IS DEALERSHIP-MAINTAINED; THE TIRES ARE IN GOOD CONDITION AND ARE PROPERLY INFLATED. I HAVE NEVER HAD A VEHICLE BEHAVE IN THIS MANNER (HAVE OWNED OR CURRENTLY OWN AND DRIVE HONDA ACCORD, MAZDA B2200 PICKUP, MERCEDES 300SE, SUBARU FORESTER, VW JETTA, GM SIERRA PICKUP, FORD F150 PICKUP). I HAVE COMPLETED TWO TOYOTA SURVEYS DETAILING THIS COMPLAINT AND HAVE HEARD NOTHING. WANT TO SEND SOMEONE BY TO DRIVE THE CAR?

NHTSA ID

11052061

Incident

Dec 3, 2017

Mileage

15,543 mi

PRE-COLLISION SYSTEM NOT OPERATING. USING MANUFACTURERS PARAMETERS, THERE IS NO WARNING BEEPS. FLASHING BRAKE LIGHT ON THE DASH AND NO AUTOMATIC BRAKING, WHEN DRIVING OVER 10 MPH AND A CRASH IS ABOUT TO HAPPEN. TOYOTA CUSTOMER SERVICE DENIES THERE IS A PROBLEM, BUT CANNOT PROVE IT WORKS IN THE HERE AND NOW, DUE TO SAFTEY CONCERNS.. WENT TO PHILLIPS TOYOTA IN LEESBURG, FLORIDA. MASTER TECHNICIAN TESTED VEHICLE ON HIGHWAY WITH ME INSIDE AND WROTE THAT PCS DOES NOT WORK. SERVICE MGR CALLED LATER AND SAID NO PROBLEM WITH PCS. TOYOTA CLOSED CASE #1706100949

NHTSA ID

11000523

Incident

Jun 14, 2017

Mileage

2,000 mi

OBSOLETE NOTICE February 13, 2026: This bulletin is now obsolete. Please see T-SB-0009-26.

This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger.

Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.