2022 Toyota Corolla Cross Problems

I received the engine maintenance required notification on 7/11. On 7/13, I called my Toyota to make an appt to bring it in at 9 AM. The ran diagnostics for $180 and then the test results said the engine coolant valve is stuck open or closed but either is dangerous because my car could overheat. This is a $850 repair. It sounds like this same part was used on another Toyota suv and the warranty was extended for those so this part needs to be recalled or warranty extended for the 2022 Toyota Corolla Cross as well. I was waiting for this repair to be done for 5 hours total.

VEHICLE: 2022 Toyota Corolla Cross L FWD MILEAGE: 40,000 miles DATE OF FAILURE: [Insert date] DEFECT DESCRIPTION: My vehicle's coolant bypass valve (part #16671-F2010) has failed, causing coolant leaks and triggering error codes. An independent shop diagnosed the issue as a defective coolant bypass valve before I took it to the Toyota dealership for confirmation. SAFETY CONCERN: This is a known defect affecting multiple Toyota models from 2019-2023. Coolant bypass valve failures can lead to engine overheating, potential engine damage, and loss of vehicle control if the engine fails while driving. This creates a serious safety hazard. MANUFACTURER RESPONSE: Toyota issued Customer Support Program 24TE04 covering this exact defect for 2020-2021 Corollas and certain RAV4 models. However, they arbitrarily excluded 2022-2023 Corolla Cross vehicles despite using THE IDENTICAL DEFECTIVE PART (F0010 coolant bypass valve) in all gas models through early 2024. Toyota dealership charged me $99 for a diagnostic to confirm what was already known. The repair quote was nearly $1,000. Toyota Corporate denied goodwill assistance, stating they only provide it to "loyal customers" who have spent significant money on servicing or own multiple Toyotas. CONSUMER IMPACT: This is the same defect that led to the class action lawsuit Barrientos v. Toyota. Toyota settled privately and created CSP 24TE04, but deliberately excluded newer model years with the same defective part. Consumers with 2022-2023 vehicles are forced to pay $900-1,300 out-of-pocket for a manufacturing defect that Toyota has already acknowledged in other model years. REQUESTED ACTION: I am requesting NHTSA investigate why Toyota's Customer Support Program excludes 2022-2023 model years when they contain the identical defective coolant bypass valve. Toyota should be required to extend CSP 24TE04 to cover ALL vehicles with part #16671-F2010 or F0010, regardless of model year.

Car shuts off randomly saying low steering power, will restart after a few minutes. This a safety issue that can lead to a crash.

VEHICLE: 2022 Toyota Corolla Cross L FWD MILEAGE: 40,000 miles DATE OF FAILURE: [Insert date] DEFECT DESCRIPTION: My vehicle's coolant bypass valve (part #16671-F2010) has failed, causing coolant leaks and triggering error codes. An independent shop diagnosed the issue as a defective coolant bypass valve before I took it to the Toyota dealership for confirmation. SAFETY CONCERN: This is a known defect affecting multiple Toyota models from 2019-2023. Coolant bypass valve failures can lead to engine overheating, potential engine damage, and loss of vehicle control if the engine fails while driving. This creates a serious safety hazard. MANUFACTURER RESPONSE: Toyota issued Customer Support Program 24TE04 covering this exact defect for 2020-2021 Corollas and certain RAV4 models. However, they arbitrarily excluded 2022-2023 Corolla Cross vehicles despite using THE IDENTICAL DEFECTIVE PART (F0010 coolant bypass valve) in all gas models through early 2024. Toyota dealership charged me $99 for a diagnostic to confirm what was already known. The repair quote was nearly $1,000. Toyota Corporate denied goodwill assistance, stating they only provide it to "loyal customers" who have spent significant money on servicing or own multiple Toyotas. CONSUMER IMPACT: This is the same defect that led to the class action lawsuit Barrientos v. Toyota. Toyota settled privately and created CSP 24TE04, but deliberately excluded newer model years with the same defective part. Consumers with 2022-2023 vehicles are forced to pay $900-1,300 out-of-pocket for a manufacturing defect that Toyota has already acknowledged in other model years. REQUESTED ACTION: I am requesting NHTSA investigate why Toyota's Customer Support Program excludes 2022-2023 model years when they contain the identical defective coolant bypass valve. Toyota should be required to extend CSP 24TE04 to cover ALL vehicles with part #16671-F2010 or F0010, regardless of model year.

Car shuts off randomly saying low steering power, will restart after a few minutes. This a safety issue that can lead to a crash.

I was driving on [XXX] in Miami, FL. As I stopped at a red light, the STOP/START process powered the car down. Then, all systems turned off. I put the car in park and turned the key, the engine would not turn over. I was stranded in the middle of traffic. To no avail, I tried to start the engine at least five times. Strangers helped me to push the car to the side of the road. After about 15 minutes, the car turned on weakly. I drove immediately to the Toyota dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

It was around 7pm. It was raining & wipers were on. Auto stop/start setting is on. I was at a stop light waiting to turn left. The light turns green and I try to go, but the engine stalled. I was unable to move forward into the lane, and turn the wheel. A sign on the dashboard showed up saying "engine stopped, steering power low". I try to the turn the wheel and was unable to, I tried to turn off the engine and the car shuts off. I turn the key again to start the car but it wasn't starting. It was about 3 min until the car engine throttles on and I pull over to the left into the parking lot. It was really scary. I managed to get home, which was less than a mile away. Grateful I got home. My safety was at risk at a busy and rainy intersection. Many cars went around me.

The phone charger stopped working. During driving, the dashboard lights up and then break failed and steering became out of control. As a result, car crushed to another car and went to different lane and hit another car. All airbags deployed. Car is total loss. Police was at the scene. All drivers have minor injuries. Reported the issue to the insurance.

Driver side knee bolster airbag did not inflate correctly resulting in impact of lower leg to airbag hatch door and under dash area. Driver and passenger seatbelts flung open during accident. Driver hit top of thigh against steering wheel. No safety recalls per VIN search. No warning lamps, messages, or symptoms proof to accident.

I was rear-ended and the Vehicle Alert displayed airbag malfunction. This was a car rental I reported to insurance company. It advised to inspect car immediately.

While driving at highway speeds 65mph in HOV lane (wall was to driver side), the back driver side window exploded. There was no external objects on the road that could explain the damage. No scratches or other body damage to suggest something was kicked up or impacted it. The window spontaneously exploded sending shards of glass inside the back of the vehicle. Upon inspection of the back inside of the vehicle there is no foreign objects to explain the explosion. The windows were not down or cracked, temperature outside was 83F with no winds or other weather. This is a hazard especially to back passengers and god forbid drivers. Please take this account to make Toyota fix this issue, it’s unsafe.

The contact owns a 2022 Toyota Corolla Cross. The contact stated that while driving at an undisclosed speed in winter weather, the windshield wipers became stuck to the windshield. The contact stated that the heater vents located near the windshield failed to provide adequate heat to defrost the windshield, even while set to maximum. The contact had to manually clear the windshield, creating a hazardous driving condition. The contact stated that the vehicle was unsafe to drive due to the design of the defroster system. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 31,000.

I had this issue 2 times so far, and I thought I was crazy since it hasn't happened since, but I noticed another report of someone else having the exact same issue. This prompted me to include my own report, as this could be a fatal flaw that needs review immediately. While I was pulling out into traffic from a stop sign to cross multiple lanes, my engine on my 2022 Corolla Cross XLE shut off without any warning. I was stopped at the stop sign, which the engine shut off as it's designed to. Upon releasing the brake, the engine started and I accelerated to cross the lanes to get into the left turning lane. As I accelerated, the engine shut off without any intervention from my part. There were no warnings on the dash, beeps, or error messages. I pressed the accelerator multiple times without any propulsion as traffic to my left was approaching me. Thankfully they slowed down seeing me "stopped" in the middle of the road. After a few seconds of being dead in the water, the engine kicked back on and I was able to accelerate again. The same thing happened at another time that was nearly identical to this situation. I do not remember the exact date of the occurrence, but I believe it was in April of 2023 and the second occurrence was a about a month later. Since then, I have not had this exact issue happen. Although, I have pulled into traffic and had the accelerator not react quickly, which caused me to "crawl forward" at a slow speed, even if I floored the pedal. This issue has happen many times, around 8, since I purchases the car in January of 2023.

My SUV has been jerking really bad when I accelerate it almost feels like whiplash. Every time I take it to the dealer they tell me there's nothing wrong with it. It makes this knocking sound coming from the engine and when I accelerate it doesn't pick up speed.

The vehicle is sensing passengers in the back seat when there isn't any and starts to beep excessively until all the seat belts in the back are secured (even without a person in the seat.

The driver seat goes down after a few days of driving my Corolla Cross LE 2022. I have to manually lift it up every time.

The phone charger stopped working. During driving, the dashboard lights up and then break failed and steering became out of control. As a result, car crushed to another car and went to different lane and hit another car. All airbags deployed. Car is total loss. Police was at the scene. All drivers have minor injuries. Reported the issue to the insurance.

My brand new 2023 Toyota Corolla Cross has 2 issues: 1) The 'pre-collision' feature brakes when I don't need it to. I told Toyota that I've almost got into car accidents but they said they 'can't turn it off'. 2) There is paint peeling from my front bumper for no reason. Brian Kessler at Marietta Toyota said “it's likely because when I ordered my car in 'white', the bumper was black, so they painted it without primer”. They keep telling me that "they'll call me regarding this issue", but they haven't. This vehicle's pre-collision system is over-sensitive as it continues to attempt to prevent an accident by taking control of the vehicle when I don't need/want it to. It suddenly brakes when I need to continue in motion to avoid a particular hazard, potentially causing an accident. I’ve been driving for 30+ years, and I have an impeccable driving record, so I don’t need my car to ‘think’ for me and take control of the vehicle. The service department at Marietta Toyota told me to contact Toyota.com to have them give me a ‘waiver’ with Toyota, stating that if I am involved in a motor vehicle accident as a result of this feature, then Toyota will be responsible. I spoke with at least 3 Toyota representatives at your Brand Engagement center, and was told that this feature cannot be removed, nor is there any ‘waiver’ form. Then they told me that since there is nothing 'wrong' with the car, there is nothing they can do. The last representative I spoke to told me that my complaint has been recorded and is on my ‘Toyota file’. He agreed to email me a copy of my complaint and the case number attached to my record, but I never received an email from him. I can't get them to return my calls, and I'm tired of driving to and from the service department just for them to tell me that they'll 'call me', when they have not. I am beyond angry as my issues regarding this vehicle are not resolved, and I feel betrayed by a company that has falsely gained my trust, and then destroyed it

I received the engine maintenance required notification on 7/11. On 7/13, I called my Toyota to make an appt to bring it in at 9 AM. The ran diagnostics for $180 and then the test results said the engine coolant valve is stuck open or closed but either is dangerous because my car could overheat. This is a $850 repair. It sounds like this same part was used on another Toyota suv and the warranty was extended for those so this part needs to be recalled or warranty extended for the 2022 Toyota Corolla Cross as well. I was waiting for this repair to be done for 5 hours total.

Twice in 2 years the fuel gauge didn't go past 3/4 mark after it was filled all the way. After 2 days and refilled, the gauge went back to the full mark.

Driver side knee bolster airbag did not inflate correctly resulting in impact of lower leg to airbag hatch door and under dash area. Driver and passenger seatbelts flung open during accident. Driver hit top of thigh against steering wheel. No safety recalls per VIN search. No warning lamps, messages, or symptoms proof to accident.

The vehicle is sensing passengers in the back seat when there isn't any and starts to beep excessively until all the seat belts in the back are secured (even without a person in the seat.

Bracket for Right rear differential cracked and broke in two separate places. causing a severe banging noise when turning right or left and or going from backing up to forward motion. have video and Toyota report . never went over any pot holes and was in driveway when noise started backing up. vehicle currently at freehold Toyota dealership service dept. component item was seen by service mngr, service tech and several others stating they never saw anything like this before. the whole wheel could have broken off while driving causing death or severe injury to my family. it broke in two separate places on either side of bolts holding rest together . Have Toyota Premier vsa Protection plan-Toyota states not part of protection??This could have killed us on the highway if the whole rear wheel fell off and we flipped over.

My SUV has been jerking really bad when I accelerate it almost feels like whiplash. Every time I take it to the dealer they tell me there's nothing wrong with it. It makes this knocking sound coming from the engine and when I accelerate it doesn't pick up speed.

The contact owns a 2022 Toyota Corolla Cross. The contact stated that while driving at an undisclosed speed, rainwater was entering the cabin of the vehicle. The contact stated that rainwater was dripping down into the lap of the contact. The vehicle was taken to the dealer. The contact stated that the vehicle was scheduled for a water test. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. In addition, the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 31,500.

Approx. 1/4 mile after merging onto the interstate; and accelerating to highway speeds, the tire wire in the middle of the tread seemingly exploded. No objects in the road. 215/65R17

I am concerned with the visibility of my car in the night/dark. When driving my car in the night I get flashed by divers behind me. I am almost completely sure it is because the rear lights are so small and dim. This car was not available for a test drive and often isn’t so how is a potential buyer to know of this issue unless it is pointed out? All of the demonstration videos are of the highest model which comes with the adequate lighting. The only way to have an adequately visible Corolla Cross (from behind) is to upgrade to the highest model. I worry that I am at a higher risk from other drivers of being rear ended when driving at night/on dimly lit streets.