RoadVitals

2020 Toyota Corolla Hatchback

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Nov 4, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Apr 8, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2020 Toyota Corolla Hatchback, most frequently naming the airbags, body & structure and electrical categories. 2 safety recalls have been issued covering this model year; and 159 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags125.0%
  • Body & structure125.0%
  • Electrical125.0%
  • Seat belts125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V205000

EXTERIOR LIGHTING:BACK UP LIGHTS

Apr 8, 2020
960 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Corolla Hatchback vehicles. A rear hatch wire harness connector may have been damaged during assembly, which may cause the back-up lights to fail.
The risk: If the back-up lights fail, there can be an increased risk of a crash while the vehicle is reversing.
The remedy: Toyota will notify owners, and dealers will replace the rear hatch wire harness, free of charge. The recall began June 30, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB07 and 20TA07.
Toyota Motor Engineering & ManufacturingManufacturer number See attached reportView on NHTSA.gov
19V244000

EQUIPMENT:OTHER:LABELS

Mar 27, 2019
3,634 units potentially affected
The defect: Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
The risk: If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.
The remedy: GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.
Gulf States Toyota, Inc.Manufacturer number 19R1View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

AirbagsElectricalSeat belts
Filed Nov 4, 2025

When I start the car it informs me that my seat belt is not being worn. Even though it is. Then a message appears on my dash that says "Srs airbag system malfunction visit your dealer" My family's safety is at risk if ever involved in a accident with no airbag deployment.

NHTSA ID
11697356
Incident
Oct 31, 2025
Body & structure
Filed Jul 16, 2019

FIRST DAY AFTER I GOT THE CAR COMING OUT OF MY DRIVEWAY FRONT OF THE CAR SCRAPED THE GROUND AND THE FRONT FENDER POPPED OFF THE CAR. THIS FENDER IS PLASTIC AND WAS ATTACHED TO THE CAR WITH PLASTIC FASTENERS. IT IS A FLOWINGLY PUT TOGETHER PIECE OF JUNK. THIS IS A SAFETY ISSUE SINCE FENDER WOULD COME OFF AND HIT THE CAR BEHIND YOU WHENEVER THIS CAR HITS A SLIGHT BUMP ON A HIGHWAY. THIS IS A DESIGN DEFECT SINCE DURING THE 46 YEARS I LIVED IN THE SAME HOME AND OWNED MANY CARS INCLUDING 2 TOYOTA CAMRY, VW RABBIT, MUSTANG, PORSCHE, MERCURY SABLE , 2 CADILLACS, 3 BUICKS AND I HAD NO PROBLEM OF ANY OF THESE CARS SCOPING GROUND AND LOOSING A FENDER. I RETURNED CAR TO THE DEALER, DAYTON TOYOTA ON 6/28/19 WITH A FINANCIAL LOSS OF $2772.84. BANNING OF THIS COROLLA FROM THE ROADS WILL SAVE NUMEROUS LIVES. PLEASE ACT PROMPTLY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *PM *TR

NHTSA ID
11232371
Incident
Jun 24, 2019
Mileage
20 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

T-SB-0104-21 Rev2

ENGINE

OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.

T-SB-0106-22 Rev2

ELECTRICAL SYSTEM

OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26.

T-SB-0001-26

ELECTRICAL SYSTEM

Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.

T-SB-0055-24 Rev2

Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

24TE04

ENGINE

The specific condition covered by this program is for a small engine coolant leak that can occur from the flow shut-off valve that can allow coolant to drip on other parts of the vehicle. This can cause "Engine Maintenance Required" to be displayed on the instrument cluster or cause the A/C not to function normally. Although the flow shut-off valve is covered by Toyota’s New Vehicle Limited Warranty for 36 months or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing coverage for repairs related to Flow Shut-off Valve Coolant Leak.

T-SB-0112-24 Rev2

ENGINE

Some 2018 – 2021 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, or M20A-FKS engine may exhibit a condition in which an “Engine Maintenance Required” message is displayed in the Multi-Information Display (MID). Additionally, the vehicle will exhibit DTC(s) P268111 (Engine Coolant Bypass Valve Circuit Short to Ground) and/or P268115 (Engine Coolant Bypass Valve Circuit Short to Battery or Open).

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Toyota Corolla Hatchback by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026000—
2025100—
2024000—
2023000—
2022200—
2021000—
2020Viewing220—
2019110—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.