2003 Toyota Corolla Matrix Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2003 Toyota Corolla Matrix, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Airbags2771.1%
- Electrical410.5%
- Engine25.3%
- Driver assistance12.6%
- Body & structure12.6%
- Powertrain (other)12.6%
- Suspension12.6%
- Visibility12.6%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
The contact owns a 2003 Toyota Corolla Matrix. The contact received notification of NHTSA Campaign Number: 15V285000 (Air Bags) however, the notification advised not to drive the vehicle and to contact the local dealer for retrieval of the vehicle. After contacting the local dealer, the vehicle had not yet been retrieved. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
AFTER TOYOTA DEALER REPLACED THE AIRBAG, THE CAR AUDIO STOPPED FUNCTIONING PROPERLY. WHEN I CALLED THE TOYOTA DEALER, THEY SAID THEY WON'T DO ANYTHING FOR ME AND HANG UP ON THE PHONE. MY EMAIL TO TOYOTA COMPANY WAS NOT RETURNED.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
AFTER TOYOTA DEALER REPLACED THE AIRBAG, THE CAR AUDIO STOPPED FUNCTIONING PROPERLY. WHEN I CALLED THE TOYOTA DEALER, THEY SAID THEY WON'T DO ANYTHING FOR ME AND HANG UP ON THE PHONE. MY EMAIL TO TOYOTA COMPANY WAS NOT RETURNED.
RECALL INCOMPLETE. PARTS ARE NEVER AVAILABLE. DEALERS ALWAYS HAVE THEM BACK-ORDERED.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
THIS IS A VERY DANGEROUS ISSUE. CAR ENGINE RANDOMLY SHUTS OFF WHILE DRIVING. CHECK ENGINE LIGHT WILL NOT GO OFF. I CANNOT DRIVE CAR BECAUSE I CANT PASS SMOG EITHER (DUE TO CHECK ENGINE LIGHT). I HAVE FILED TWO FORMAL COMPLAINTS WITH TOYOTA. TOYOTA REFUSES TO TAKE RESPONSIBILITY FOR THE MANUFACTURING. DEFECT. I AM EXPECTED TO PAY OVER $2000 TO REPLACE A CATALYTIC CONVERTER THAT THEY KNOW IS DEFECTIVE. (EXCERPT FROM ONE COMPLAINT I FILED) THERE WAS A RECALL ON MATRIX AND COROLLA: TOYOTA ISSUED A RECALL FOR 2005 TO 2008 MODEL YEAR COROLLA'S AND MATRIXES, EQUIPPED WITH THE 1ZZ-FE ENGINE AND TWO-WHEEL DRIVE. THE RECALL NOTICES STATES THAT AN IMPROPERLY MANUFACTURED ENGINE CONTROL MODULE (ECM) CAN DEVELOP A CRACK IN ITS CIRCUITRY, POTENTIALLY CAUSING THE "CHECK ENGINE" LIGHT TO ILLUMINATE, HARSH SHIFTING, AND STALLING AND/OR FAILURE OF THE ENGINE TO START. I HAVE A 2003 MATRIX XRS WITH A 2ZZ-GE ENGINE WITH A CONTINUOUS CHECK ENGINE LIGHT, HARSH SHIFTING, STALLING AND RANDOM FAILURE OF THE ENGINE TO START. I HAVE HAD MULTIPLE DIAGNOSTICS AND REPAIRS DONE ON THE VEHICLE TO PASS SMOG INSPECTION OVER THE PAST 5 OR 6 YEAR AND HAVE SPENT THOUSANDS OF DOLLARS. THE LIGHT STAYS OFF JUST LONG ENOUGH TO PASS THE SMOG TEST AND IS THEN RETURNED TO ME WITH THE LIGHT STILL ON. I HAVE PAID A TOYOTA DEALER $95 TO RUN DIAGNOSTIC ALSO. THEY SAID THE ECM IS CORRUPT AND CAN'T BE FLASHED AND THE CAT HAS TO BE REPLACED FOR OVER 2K! I WOULD LIKE INFORMATION FROM YOU'RE QUALITY DEPARTMENT AS TO WHY TOYOTA WILL NOT REPLACE THE ECM BEING REPLACED ON THE ENGINES STATED IN YOUR RECALL NOTICE AND NOT ON MY TYPE OF ENGINE. WHICH HAS THE EXACT SAME PROBLEM AS DETAILED IN THE RECALL LISTED ON YOUR SITE. TOYOTA STATED AFTER BOTH COMPLAINTS THAT THEY CANNOT HELP ME OR FIX THE PROBLEM. I MUST PAY FOR SOLUTION MYSELF. DOES SOMEONE NEED TO DIE IN A CRASH BEFORE THIS IS ADDRESSED? *JB
IT'S BEEN ALMOST A YEAR SINCE THE FIRST TIME THE CIL TURNED ON. IT STAYS ON FOR A COUPLE DAYS THEN STAYS OFF FOR LIKE A MONTH. IT HAS BEEN DOING THAT SINCE 2012. I HAD MY CHECK ENGINE LIGHT CHECKED BY A TECH AND HE SAID THAT HE HAS SEEN THE P0770 CODE MANY TIMES FOR THE MATRIX AND COROLLA. HE PRINTED OUT THE TSB (HTTP://WWW.MATRIXOWNERS.COM/TSB/T-EG020-02.PDF) AND ADVISED ME TO TAKE IT TO A TOYOTA SERVICE CENTER. I TOOK IT TO CARSON TOYOTA IN CA AND THEY PRETTY MUCH SAID THE ONLY THING I CAN DO IS FIX THE ISSUE OUT OF MY POCKET WHICH WAS ALMOST $1500! HE SAID THE ISSUE IS THE R & R ENGINE CONTROL MODULE AND IF THAT DOESN'T DO THE TRICK THAT I HAVE TO REPLACE R & R SPEED SENSOR. I PURCHASED MY CAR USED SO IT DIDN'T QUALIFY FOR THE MANUFACTURES WARRANTY. I PERSONALLY THINK THAT THIS SHOULD QUALIFY AS A RECALL. THERE IS SO MANY REPORT ABOUT THIS ISSUE AND SO MANY OTHER TOYOTA CUSTOMERS THAT ARE VERY UNHAPPY. ALLOT OF THE CONSUMERS ARE SAYING THEY HAVE BOUGHT THESE PARTS AND INSTALLED THEM AND THE CIL IS STILL LIGHTING UP. I WOULD REALLY LIKE TO RESOLVE THIS ISSUE. I REFUSE TO PAY $1500 TO REPLACE THE ECM AND THE SPEED SENSOR FOR IT TO NOT FIX THE PROBLEM. NOW I HAVE TO HAVE MY CAR REGISTERED WITH THE REQUIREMENT OF A SMOG CHECK. AND OF COURSE THAT IS AN AUTOMATIC FAIL. THIS IS MY SECOND TOYOTA AND I DON'T THINK THERE WILL BE A THIRD. VERY UNHAPPY CUSTOMER! *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
2003 TOYOTA COROLLA MATRIX. CONSUMER STATES NUMEROUS ACCIDENTS DUE TO THE ACCELERATOR STICKING. *TGW THE CONSUMER STATED DUE TO THE ACCIDENTS, THE AXLE AND TRANSMISSION WERE DAMAGED. *JB THE CONSUMER STATED THE FIRST ACCIDENT, SHE TRIED TO REDUCE HER SPEED ON A CURVE, BUT WAS UNABLE TO DO SO AND CONSEQUENTLY HIT ANOTHER VEHICLE. THE SECOND ACCIDENT, SHE WAS DRIVING DOWN A RESIDENTIAL STREET AND AGAIN SHE WAS UNABLE TO STOP THE VEHICLE WHEN SHE APPROACHED A CURVE. THE VEHICLE CONTINUED TO ACCELERATE, SHE HIT A CURB AND THE VEHICLE FLIPPED OVER. UPDATED 04/16/10
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
CAR IS ROTTEN IN THE SPARE TIRE AREA, THOUGHT MINE WAS THE ONLY ONE BUT SEEN A LOT OF CARS WITH THE SAME PROBLEM. FLORIDA AREA
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
ODOMETER FAILURE DUE TO TOYOTA BUILDING AND INSTALLING A DEFECTIVE PIECE OF EQUIPMENT. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2003 TOYOTA COROLLA MATRIX. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE DRIVEWAY, A LOUD SCRAPPING NOISE EMITTED FROM THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE UPPER CONTROL ARM WAS RUSTED AND FRACTURED OFF OF THE REAR SUSPENSION CROSS MEMBER. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
THREE INCIDENTS - 2ND OCCURRED IN MAY 2014, 3RD IN AUGUST 2014. VERY LARGE, CLEAN CRACKS KEEP APPEARING IN THE SAME SPOTS ON THE FRONT WINDSHIELD WITH NO POINT OF CONTACT. THEY BEGIN FROM THE MIDDLE BOTTOM OF THE WINDSHIELD WHERE THE HEAT VENTS START AND IN A U-SHAPE COME OUT OR AT THE TOP MIDDLE - BEHIND REAR VIEW MIRROR - WHERE HEAT VENTS START - LIKE A SMILEY FACE TO NEARLY THE TOP OF THE WINDSHIELD OR A LINE DOWN DIRECT FROM MIDDLE OF WINDOW. THE FIRST TIME IT HAPPENED I WAS USING THE HEATER . THE SECOND TIME AND 3RD TIME IT WAS PARKED OVERNIGHT BUT NOTHING WAS STOLEN, NO OTHER DAMAGE AND NOTHING TO INDICATE A POINT OF CONTACT SUCH AS A ROCK OR SHARP TOOL. FULL CRACKS APPEAR ALL AT ONCE - CLOSE TO ENTIRE HEIGHT OF WINDOW AND ARE NOT GRADUAL. REPLACED THE WINDSHIELD FIRST TIME AT MY COST AND NEED ANOTHER REPLACEMENT IMMEDIATELY AS TWO LARGE CRACKS ARE IMPAIRING VISIBILITY, TAKE UP THE WHOLE DRIVERS SIDE OF THE WINDOW AND CONCERNED FOR SAFETY WITH UPCOMING ROAD TRIP. LOOKING FOR ANOTHER VEHICLE TO BUY AS ALREADY HAD 2 OTHER RECALLS WITH THIS VEHICLE. NEED TOYOTA TO REPLACE 2ND WINDSHIELD AS THIS IS CLEARLY A MANUFACTURERS PROBLEM. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .