Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2009 Toyota Corolla Matrix submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
ELECTRIC POWER STEERING (EPS) WAS BLINKING AND STAY ON YESTERDAY. TODAY IT DOES THE SAME. SO TWO DAYS IN A ROW THIS HAPPENED. THIS HAPPENED WHEN I WAS DRIVING ON THE FREEWAY BOTH DAYS.
MY CHECK ENGINE LIGHT HAS COME ON AND OFF SPORADICALLY, SINCE THE VEHICLE IN QUESTION WAS BOUGHT OF THE SHOWROOM FLOOR FROM SUNNY SIDE TOYOTA SINCE MARCH 2009 ALL THE WAY UP TO THE PRESENT. NOW, I DIDN'T PURCHASE THIS VEHICLE, HOWEVER, MY BUDDY WHO DID HAS CLAIMED THIS LIGHT -- CHECK ENGINE, ALONG WITH ABS AND VSC WOULD COME ON TOGETHER. ALTHOUGH, HE HAS SAID, IT'S NEVER AFFECTED THE PERFORMANCE OF THE SAID VEHICLE -- I KNOW BETTER!! SINCE THE VEHICLE IS NOW UNDER MY OWNERSHIP AND UNFORTUNATELY, IT'S OUT OF WARRANTY. HOWEVER, THERE IS A TSB ON THIS EXACT SERVICE CODE P0607, WHICH INVOLVES CHANGING OUT THE PCM AND THE OTHER P CODE HAPPENS TO BE P0138, WHICH IS THE 02 SENSOR. SINCE THERE IS A TSB ON THIS SPECIFIC CODE - P0607, IT AFFECTS CERTAIN COROLLAS AND MATRIX FOR THE YEARS PRIOR TO MY VEHICLE -- SO WHAT A COINCIDENCE, WOULD YOU SAY? I WOULD SAY!! ALSO, ACCORDING TO REPAIRPAL.COM, THIS IS A COMMON OCCURRENCE WITH THESE VEHICLES AND I THINK THIS SHOULD ALSO THEN BE A STANDARD RECALL, CONSIDERING THE FACT THAT MY 2009 TOYOTA MATRIX ONLY HAS 49K MILES. IT IS ALSO MENTIONED, UNDER THAT SERVICE CODE THAT THE PCM COMPUTER SHOULD BE REPLACED AND THUS, IT WOULD CORRECT THESE PROBLEMS THAT I SHOULD NOT BE HAVING. FUTHERMORE, IT'S LISTED IN THE TSB, THAT THIS IS ALSO COVERED UNDER THE EMISSIONS WARRANTY OF 96 MONTHS AND/OR 80K MILES. IS IT POSSIBLE TO BE ASSISTED WITH THIS MATTER AND HAVING TOYOTA, OUT OF GOOD FAITH, CORRECTING THIS ISSUE FOR ME. I HAVE THIS TSB DOCUMENT INFERRING SUCH ALONG WITH ANOTHER DOCUMENT WHICH STATES HOW CLOSELY SIMILAR MY ENGINE IS TO THE ENGINE IN QUESTION. THE P CODES STATED ABOVE WERE SUPPLIED BY THE TOYOTA DEALERSHIP, WHEN I LAST BROUGHT MY VEHICLE IN FOR THE TAKATA AIR BAG RECALL. I WOULD SINCERELY, APPRECIATE ANY ASSISTANCE IN DEALING WITH THIS MATTER *TR
TL* THE CONTACT OWNED A 2009 TOYOTA COROLLA MATRIX. WHILE DRIVING 50 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A RAIL SEVERAL TIMES. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK, ARM, AND BACK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. ..UPDATED 11/02/15*BF UPDATED 12/03/15*LJ, 4/3/18*JB *TR
I WAS DRIVING ON THE ROAD AROUND THE NEIBORHOOD AT THE T INTERSECTION ,I TRY TO BRAKE BUT MY CAR WAS NOT STOP .THEN I TRY TO PUT ON THE BRAKE ALL THE TIME BUT MY CAR STILL KEEP GOING AND HIT A STAIR BRICK IN FRONT OF THE HOUSE .. *TR
ON MAY 30,2012 WHILE DRIVING MY 2009 TOYOTA COROLLA WITH 27,000 MILES , WE ARE THE ORIGINAL OWNERS, DOWN ROUTE ONE IN PEABODY, MASSACHUSETTS IN HEAVY FAST LANE TRAFFIC THE AUTO, FOR NO REASON SLOWED TO ALMOST A STOP AND COULD NOT BE ACCELERATED. WITH THE HAZARD LIGHTS ON IT WAS DIFFICULT TO GET TO THE SIDE OF THE HIGHWAY AS NO ONE SEEMED TO RECOGNIZE THE MEANING OF HAZARD LIGHTS.I LET THE CAR REST AND WHEN I STARTED IT EVERYTHING SEEMED FINE AND I DROVE TO REVERE WITHOUT A PROBLEM. I PARKED THE CAR IN THE NORTHGATE SHOPPING MALL AND WHEN I RETURNED A FEW HOURS LATER THE AUTO WAS TOTALLY DEAD AND I HAD TO HAVE IT TOWED TO WINTHROP. THEY COULD NOT DIAGNOSE THE PROBLEM BECAUSE OF THE DEAD BATTERY THAT THEY REPLACED AT A COST OF $129.00. THEY TOLD US TO DRIVE LOCALLY FOR A WHILE. SO FAR THE PROBLEM HAS NOT RECURRED. WHAT STARTED OUT A $20,000.00 PURCHASE FOR SAFETY AND RELIABILITY HAS BECOME SOMETHING ELSE. WE WOULD LIKE AN EXPLANATION ABOUT THIS PROBLEM AND WE UNDERSTAND THIS IS NOT AN ISOLATED INCIDENT. WE ARE NOW IN A SITUATION OF TRADING THE 2009 COROLLA ,(SOMETHING WE CANNOT AFFORD) OR SELLING IT TO SOME UNSUSPECTING PERSON, SOMETHING WE DO NOT CARE TO DO. EVEN IF IT NEVER HAPPENS AGAIN THE SEEDS OF FEAR HAVE BEEN PLANTED. *TR
WHILE DRIVING ON THE HIGHWAY ON FEBRUARY 23, 2012, I LOST ACCELERATION WITH NO WARNING WHATSOEVER. NO OTHER PROBLEMS WERE ENCOUNTERED AT THAT TIME. I WAS ABLE TO GET OFF THE HIGHWAY AND HAVE MY CAR TOWED TO THE DEALERSHIP. THEIR DIAGNOSIS WAS AS FOLLOWS: "CONNECTED SCAN TOOL AND FOUND CODE P0121 THROTTLE PEDAL POSITION SENSOR SWITCH A CIRCUIT RANGE PERFORMANCE, PERFORMED INSPECTION AND FOUND INTERNAL MALFUNCTION IN THROTTLE BODY SENSOR, REPLACED THROTTLE BODY, RETESTED WORKING NORMAL AT THIS TIME" I AM IN POSSESSION OF THE DEFECTIVE THROTTLE BODY. ON FEBRUARY 24, 2012, I CALLED TOYOTA AND REPORTED MY INCIDENT. THEY PROVIDED ME WITH THE CASE NUMBER 1202242199. ACCORDING TO TOYOTA, THEY HAVEN'T HEARD OF THIS ISSUE IN THE PAST, BUT TO ME IT IS UNREASONABLE THAT THE THROTTLE BODY SHOULD FAIL SO SOON. WHILE MY CAR IS NEARLY 4 YEARS OLD WITH JUST OVER 74,000 MILES, MOST OF THOSE MILES ARE FROM DRIVING CONSTANT HIGHWAY SPEEDS BECAUSE I HAVE A 60 MILE ROUND TRIP COMMUTE TO WORK. ON SEPTEMBER 17, 2011, THE THROTTLE BODY WAS SERVICED TO REMOVE CARBON BUILD UP. *TR
FROM MY APARTMENT PARKING SPACE I HAD TO MAKE A U TURN. GENTLY PUT MY FOOT ON ACCELERATOR, APPROX. @2MPH, TURNING RIGHT, MATRIX BEGAN TO GO FASTER, PUT MY FOOT QUICKLY ON THE BRAKE, THE CAR ACCELERATED AT A HIGHER SPEED CRASHING ME INTO A BRICK WALL, ALL WITHIN PARKING AREA. ESTIMATE OF DAMAGE WAS $6,000.00, FRAME SEVERELY BENT, BUMPER & HOOD DESTROYED. SIDE FRONT FENDERS HAVE TO BE REPLACED. UNDERCARRIAGE DAMAGED. THE FRONT IMPACT WAS VERY FAST, NO AIR BAG WENT OFF. REAR SIDE PANELS POPPED OFF. *TR
TL*THE CONTACT OWNS A 2009 TOYOTA COROLLA MATRIX. THE CONTACT HAD THE FIRST PEDAL REPLACED AND ONE WEEK LATER, THE CONTACT HAD ANOTHER SUDDEN ACCELERATION OCCUR WHILE DRIVING 5 MPH THROUGH A PARKING LOT. THE CONTACT ALSO HAD AN INCIDENT WHILE SITTING AT A TRAFFIC LIGHT. THE VEHICLE STARTED TO MAKE A ROARING SOUND AND MOVING FORWARD WHILE THE CONTACT HAD HER FOOT ON THE BRAKES. A MECHANIC DIAGNOSED THE FAILURE AND STATED THAT THE VEHICLE SEEMED FINE. TOYOTA ALSO INSPECTED THE VEHICLE STATING THAT NOTHING WAS WRONG WITH IT. THE CONTACT DID NOT HAVE THE VIN# AVAILABLE WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 18500. THE CURRENT MILEAGE WAS 18500.
TL* THE CONTACT OWNS A 2009 TOYOTA MATRIX. RECALL NUMBER 09V338000 (SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM) EXCLUDES OTHER COLD WEATHER STATES SUCH AS PENNSYLVANIA AND OHIO. CONSEQUENTLY BRAKE FAILURE COULD OCCUR IN VEHICLES WHO OPERATE IN SUCH COLD CONDITIONS. THESE CONSUMERS WOULD BE INELIGIBLE FOR A FREE REMEDY. THERE WERE NO FAILURES TO DATE. THE CONSUMER ALSO STATED THE ACCELERATOR PEDAL WOULD STICK. UPDATED 03/01/10.*JB UPDATED 03/08/10
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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