2009 Toyota Corolla Matrix

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

On February 18, 2010, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE10-008 to investigate complaints of steering wander or drift in model year (MY) 2009 and 2010 Toyota Corolla and Matrix vehicles.The complaint descriptions indicated dissatisfaction with the on-center steering feel in the subject vehicles. Some drivers (~25%) related the feel to driving in a strong crosswind and others indicated that the effort and attention required to maintain heading increased driver fatigue on long trips.These complaints all relate to the system operating as designed and do not involve failure of any steering system components.The subject vehicles are equipped with an electronic power steering system that was introduced in the MY 2009 vehicles.The power assist, including on-center steering feel, is controlled electronically and is part of the system calibration.Toyota responded to steering feel concerns from some customers by issuing a technical service bulletin (TSB-0140-10 STEERING ON-CENTER FEEL) that released an optional EPS electronic control unit that has a re-calibrated on-center feel.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted by the circumstances.For further details see the attached VRTC and ODI Closing Reports.

Subject: Request to Consider Recall for 2009 Toyota Matrix Excessive Oil Consumption Dear Toyota Motor Corporation/NHTSA, I am writing to bring to your attention a persistent issue with my 2009 Toyota Matrix, which has been experiencing excessive oil consumption. Despite regular maintenance and oil changes, the vehicle continues to burn through oil at an alarming rate, posing potential environmental and safety hazards. After researching this issue, I found that numerous 2009 Toyota Matrix owners have reported similar problems, suggesting a possible design or manufacturing flaw. I believe it is essential for Toyota to acknowledge this issue and take corrective action to ensure the safety and well-being of drivers and the environment. I respectfully request that you consider adding excessive oil consumption to the list of recalls for the 2009 Toyota Matrix. I would appreciate it if you could look into this matter and take necessary steps to address this issue. Please find below the details of my vehicle: - Year: 2009 - Make: Toyota - Model: Matrix - Mileage: 92000 - Engine: 2.4L 2AZ-FE Thank you for your attention to this matter. I look forward to hearing from you soon.

NHTSA ID

11646145

Incident

Mar 2, 2020

Known well issues, faulty thank getting water to canister. Car Scanner ELM OBD2 Version: 1.99.2/1.99.2/iOS DTC report Connection profile: Toyota 2006-2009 OBD-II / EOBD + CAN busDate: [XXX] VIN: [XXX] ============================ OBD-IIOBD-II DTCs: 5 ---------------------------- P043E [0x043E] Evaporative emission (EVAP) leak detection reference orifice - low flow Status: Confirmed ---------------------------- P043F [0x043F] Evaporative emission (EVAP) leak detection system reference orifice - excessive flow detected Status: Confirmed ---------------------------- P2401 [0x2401] Evaporative emission (EVAP) leak detection pump, control - circuit low Status: Confirmed ---------------------------- P2402 [0x2402] Evaporative emission (EVAP) leak detection pump, control - circuit high Status: Confirmed ---------------------------- P2419 [0x2419] Evaporative emission (EVAP) switching valve - circuit low Status: Confirmed ============================ Engine control unit #1Engine control unit #1 DTCs: 5 ---------------------------- P043E [0x043E] Evaporative emission (EVAP) leak detection reference orifice - low flow Status: Confirmed ---------------------------- P043F [0x043F] Evaporative emission (EVAP) leak detection system reference orifice - excessive flow detected Status: Confirmed ---------------------------- P2401 [0x2401] Evaporative emission (EVAP) leak detection pump, control - circuit low Status: Confirmed ---------------------------- P2402 [0x2402] Evaporative emission (EVAP) leak detection pump, control - circuit high Status: Confirmed ---------------------------- P2419 [0x2419] Evaporative emission (EVAP) switching valve - circuit low Status: Confirmed INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11533362

Incident

Jul 10, 2023

WHILE DRIVING HOME MY CAR STARTED BURNING. I PULLED OVER WITH SMOKE POURING OUT OF THE ENGINE AREA AND THE CAR JUST STOPPED. I OPENED THE HOOD AND THERE WERE FLAMES COMING UP FROM BEHIND THE ENGINE. THE FIRE GREW UNTIL IT ENGULFED THE FRONT OF THE CAR. THE FIRE DEPARTMENT CAME AND PUT OUT THE FIRE. THE 2009 MATRIX WAS TOTALLY DESTROYED. I NOTICED NO PRIOR WARNING SIGNS OR SYMPTOMS.

NHTSA ID

11407984

Incident

Apr 13, 2021

Mileage

160,000 mi

POWER STEERING WENT OUT WHILE I WAS DRIVING AND NEARLY KILLED MYSELF 149,000 MILES ON MY CAR AND THIS IS SUPER DANGEROUS. FROM WHAT I READ, PLENTY OF OTHER MATRIX DOING THE SAME. BRAKES, WINDOWS ALL WENT OUT AS WELL

NHTSA ID

11377340

Incident

Nov 16, 2020

MY VEHICLE IS GOING THROUGH SEVERAL QUARTS OF OIL WITHIN THE 3,000 MILE RANGE. EXCESSIVE OIL CONSUMPTION.

NHTSA ID

11374929

Incident

Jun 1, 2020

Mileage

110,000 mi

ELECTRIC POWER STEERING (EPS) WAS BLINKING AND STAY ON YESTERDAY. TODAY IT DOES THE SAME. SO TWO DAYS IN A ROW THIS HAPPENED. THIS HAPPENED WHEN I WAS DRIVING ON THE FREEWAY BOTH DAYS.

NHTSA ID

11292551

Incident

Dec 28, 2019

Mileage

35 mi

I HAVE BEEN ON TOYOTA RECALL LIST FOR TWO YEARS AND EVERY TIME I GET ANOTHER CARD ABOUT RECALL , I CALL DEALERSHIP AND THEY PUT ME ON A WAIT LIST . AS PART IS NOT AVAILABLE OR SUPPLY AND DEMAND . UNACCEPTABLE AND NOW IT SEEMS THERE IS ALSO A LOUD SQUEALING NOISE AND THE GAS PEDAL WILL REV AND ACCELERATE AND JERK FORWARD ON ITS ON WHILE I JUST BARELY GOT FOOT OF BRAKE . AND THEN IT WILL ACCELERATE UNTIL I PUT FOOT ON GAS AND IT WILL JERK FORWARD TRYING TO ACCERLELERATE AND THEN I GET CONTROL

NHTSA ID

11265814

Incident

Aug 24, 2019

I RAN INTO A LIGHT POLE IN A PARKING LOT ON JANUARY 13, 2013 IN KANSAS CITY, MISSOURI. I WAS DRIVING APPROXIMATELY 15 MPH, MAKING A TURN INTO PHARMACY PICKUP LANE BEHIND THE CVS STORE. THE DRIVER AIRBAG DEPLOYED. I SUFFERED 8 FRACTURED RIBS AND NUMEROUS LACERATIONS. I SPENT 4 DAYS IN THE HOSPITAL, AND @ 3 WEEKS IN REHAB. I LOST APPROXIMATELY 4 WEEKS OF WORK. I STILL HAVE SCARS AND NECROTIC BUMPS ON MY CHEST WALL. VEHICLE WAS A TOTAL LOSS. AS FAR AS I KNOW IT'S IN THE LANDFILL. I AM BEGGING ONLY FOR NO MORE RECALL NOTICES TO BE SENT TO ME.

NHTSA ID

11184635

Incident

Jan 13, 2013

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. •The entire bulletin has been updated.

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. •The entire bulletin has been updated.

This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.

POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Toyota.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.

Toyota Safety Recall and Service Campaign - Technician Certification Requirements

Warranty Policy Bulletin: Toyota has received some reports where vehicles may exhibit excessive engine oil consumption. Toyota is now announcing the part replacement phase of Warranty Enhancement Program ZE7 for vehicles exhibiting excessive engine oil consumption.