2009 Kia Rondo

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

The contact owns a 2009 Kia Rondo. The contact stated that while the vehicle was parked and turned off, the exterior brake lights remained illuminated. Additionally, the ESC warning light was illuminated while driving. The contact had to depress the brake pedal three times to turn off the exterior brake lights. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.

NHTSA ID

11551392

Incident

Oct 20, 2023

Mileage

150,000 mi

No compression in cylinder 3 due to oil drainage in spark plug panel caused Loss of motive power and Almost a wreck so to vehicle shutting down on the interstate . As I look I see that this is in investigation already and needs to be took into consideration as soon as possible if our lives really matter to Kia as your customers . So very sad how the engines and fuel systems are on kias

NHTSA ID

11509628

Incident

Jun 16, 2021

I had to replace the tires on this car several times in 3 years. They alarm had a glitch that the car would not start and you had to take it specifically to a Kia dealer to have they alarm reprogrammed. Even upon repairs to your local mechanic. Costing them more money and me more money because they could not get in the car by pass they alarm without using kia first to reprogram it. The brakes locked up. The lights woukd go off for airbag and stay on. The anti lick brake light would stay on .. Very dangerous. I had to spend more money to because of they alarm. Even just replacing the battery in the alarm remote cost more money for the remote and the programming of the remote . You could not just replace the battery. The tires and brakes gave me several issues in 3 years To the tube of close 3000. And that's being fair.

NHTSA ID

11499666

Incident

Sep 8, 2022

I am reporting premature sub frame corrosion. The corroded area would cause a safety hazard if the corroded part of the frame broke all the way off as a result of hitting a large bump or perhaps a big pothole. Fortunately i discovered the problem when I was getting the tires balanced. I will no longer drive the vehicle until it is repaired safely.

NHTSA ID

11459633

Incident

Mar 31, 2022

Engine Star making very loud noise. Will driving. Mechanic told me engine is damaged and need replacement

NHTSA ID

11456373

Incident

Mar 4, 2021

MY HUSBAND WAS SITTING IN OUR KIA, IN PARK AND CAR TURNED OFF, WHEN HE HEARD A LOUD SNAPPING SOUND. CAR TOWED TO SHOP RESULTED IN MECHANIC STATING OUR FRONT DRIVER STRUT "EXPLODED" INTO SEVERAL PIECES. LUCKY WE WERE NOT DRIVING WHEN IT HAPPENED, HE STATED. NEVER HAD A CAR DO THIS BEFORE, EVER!

NHTSA ID

11387162

Incident

Jan 4, 2021

Mileage

83,000 mi

EVERY TIME I GO THROUGH A SMALL PUDDLE I LOSE CONTROL OF STEERING THE VEHICLE. IT HAS HAPPENED BACKING OUT OF MY DRIVEWAY NUMEROUS TIMES, LASTS A FEW MINUTES AND THEN I REGAIN CONTROL OF STEERING. FORTUNATELY, IT'S HAPPENED ON MY STREET FOR THE MOST PART. LAST WEEK, SEPTEMBER 16, 2020, I WAS ON A VERY BUSY MAIN ROAD WHEN I WAS MAKING A RIGHT TURN INTO A SHOPPING CENTER. I TURNED RIGHT, WENT THROUGH A SMALL PUDDLE, AND LOST CONTROL OF STEERING. FORTUNATELY THERE WAS NO ONE BEHIND ME SO I SHIFTED BACKWARDS AND TRIED TO FORCE THE STEERING WHEEL WITH NO LUCK. I REPEATED GOING BACKWARDS AND AFTER A FEW ATTEMPTS THE STEERING FUNCTION CAME BACK. I'VE HAD THE DRIVE BELT REPLACED SO THAT CAN'T BE THE PROBLEM. I'VE RECENTLY HAD AN ALIGNMENT, TWO NEW TIRES INSTALLED, AND TIRES ROTATED. NOTHING WAS MENTIONED ABOUT ANY ISSUES. I TAKE MY VEHICLE TO THE SAME REPAIR SHOP AND HAVE HAD EVERYTHING CHECKED OUT. I KNOW THE VEHICLE IS OTHERWISE FUNCTIONING WELL. I WAS ON-LINE SEARCHING TO SEE IF OTHER PEOPLE HAVE HAD THIS PROBLEM. THERE ARE MANY COMPLAINTS ABOUT THE SAME THING HAPPENING TO OTHER PEOPLE. THERE ARE NO RECALLS BUT I THINK THIS IS A SERIOUS ENOUGH PROBLEM THAT KIA SHOULD INVESTIGATE AND CORRECT.

NHTSA ID

11361022

Incident

Sep 16, 2020

Mileage

76,500 mi

WHEN I DRIVE IN WET CONDITIONS, SOMETIMES THE STEERING WHEEL IS INOPERABLE FOR A FEW SECONDS. I'VE SEEN MANY OTHER PEOPLE SAY THEY'VE EXPERIENCED THE SAME ISSUES WITH THEIR VEHICLE AND KIA CLAIMS THAT THERE'S NOTHING WRONG WITH THE VEHICLE. THIS IS AN ISSUE THAT COULD CAUSE INJURY OR DEATH. THIS NEEDS TO BE ADDRESSED AND THEY NEED TO BE RECALLING THESE VEHICLES BEFORE SOMETHING VERY BAD HAPPENS.

NHTSA ID

11343358

Incident

Aug 4, 2020

Mileage

93,000 mi

TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to some Kia models that may exhibit fogging, condensation, and/or moisture inside a headlamp assembly. Generally, a fogging condition is considered normal and can be eliminated by turning on the headlamps with the engine running for up to 30 minutes or during normal driving conditions. Headlamp assembly replacement WILL NOT be necessary in most cases.

TSB_CHA021_CLOSED: TECHNICAL SERVICE BULLETIN CLOSED

PITSTOP - ENGINE COMPONENT RE-USE GUIDELINES - In general, parts and components removed during engine repairs should be considered serviceable, and should be thoroughly cleaned and transferred to the new engine.

TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners, which are designed to lock into place once fully attached, are utilized in various Kia models and are strictly intended for ?one time use.? Some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking adhesives.? It is critical for technicians to be aware that ALL such locking fasteners, regardless of type, are for ?one time use? only.

TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners utilized in various Kia models are strictly intended for ?one time use?. Though not limited to the following, some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking adhesives.?

TSB: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: EVAPORATIVE CANISTER INSPECTION AND/OR REPLACEMENT (SC135) - This bulletin provides information to inspect and/or replace the evaporative canister assembly on some Optima (TF) vehicles, produced from September 2, 2010 through November 29, 2014, some Optima Hybrid (TF HEV) vehicles, produced from February 15, 2011 through November 29, 2014, some Rondo (UN) vehicles, produced from April 1, 2009 through July 30, 2010, and some Sedona (VQ) vehicles, produced from April 1, 2009 through June 17, 2014. The subject vehicles originally sold or currently registered in one of twenty-eight (28) salt belt states may experience a leak detection warning of the evaporative emission systems, along with DTC(s) P0442 or P0455. For vehicles originally sold or currently registered in one of the twenty-eight (28) salt belt states, (AK, CT, DC, DE, IA, IL, IN, MA, MD, ME, MI, MN, MO, NH, NJ, NY, OH, PA, RI, VT, WI, WV, KS, KY, NE, ND, SD and UT), the evaporative canister will be inspected, and if no leak is found, the mounting bracket will be replaced with a new improved part. If a crack in the evaporative canister is found, the canister will be replaced with a new improved part. Before conducting the procedure, verify the vehicle is included in the list of affected VINs. For vehicles in other states, Kia is extending the warranty on the evaporative canister from 5 years/60,000 miles to 10 years/120,000 miles, whichever occurs first starting from the date of first service. Follow the procedures outlined in this bulletin to resolve the concern.