Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
72
Latest Oct 23, 2023
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
5
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Oct 9, 2009
What this page shows
Our database holds 72 NHTSA owner-reported complaints for the 2009 Kia Rondo. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 72 · page 1 of 3
Brakes
Filed Oct 23, 2023
The contact owns a 2009 Kia Rondo. The contact stated that while the vehicle was parked and turned off, the exterior brake lights remained illuminated. Additionally, the ESC warning light was illuminated while driving. The contact had to depress the brake pedal three times to turn off the exterior brake lights. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
NHTSA ID
11551392
Incident
Oct 20, 2023
Mileage
150,000 mi
Driver assistanceEngineSteering
Filed Mar 1, 2023
No compression in cylinder 3 due to oil drainage in spark plug panel caused Loss of motive power and Almost a wreck so to vehicle shutting down on the interstate . As I look I see that this is in investigation already and needs to be took into consideration as soon as possible if our lives really matter to Kia as your customers . So very sad how the engines and fuel systems are on kias
NHTSA ID
11509628
Incident
Jun 16, 2021
BrakesDriver assistanceElectrical
Filed Jan 1, 2023
I had to replace the tires on this car several times in 3 years. They alarm had a glitch that the car would not start and you had to take it specifically to a Kia dealer to have they alarm reprogrammed. Even upon repairs to your local mechanic. Costing them more money and me more money because they could not get in the car by pass they alarm without using kia first to reprogram it. The brakes locked up. The lights woukd go off for airbag and stay on. The anti lick brake light would stay on .. Very dangerous. I had to spend more money to because of they alarm. Even just replacing the battery in the alarm remote cost more money for the remote and the programming of the remote . You could not just replace the battery. The tires and brakes gave me several issues in 3 years To the tube of close 3000. And that's being fair.
NHTSA ID
11499666
Incident
Sep 8, 2022
Filed Apr 5, 2022
I am reporting premature sub frame corrosion. The corroded area would cause a safety hazard if the corroded part of the frame broke all the way off as a result of hitting a large bump or perhaps a big pothole. Fortunately i discovered the problem when I was getting the tires balanced. I will no longer drive the vehicle until it is repaired safely.
NHTSA ID
11459633
Incident
Mar 31, 2022
Engine
Filed Mar 11, 2022
Engine Star making very loud noise. Will driving. Mechanic told me engine is damaged and need replacement
NHTSA ID
11456373
Incident
Mar 4, 2021
Suspension
Filed Jan 8, 2021
MY HUSBAND WAS SITTING IN OUR KIA, IN PARK AND CAR TURNED OFF, WHEN HE HEARD A LOUD SNAPPING SOUND. CAR TOWED TO SHOP RESULTED IN MECHANIC STATING OUR FRONT DRIVER STRUT "EXPLODED" INTO SEVERAL PIECES. LUCKY WE WERE NOT DRIVING WHEN IT HAPPENED, HE STATED. NEVER HAD A CAR DO THIS BEFORE, EVER!
NHTSA ID
11387162
Incident
Jan 4, 2021
Mileage
83,000 mi
Steering
Filed Sep 24, 2020
EVERY TIME I GO THROUGH A SMALL PUDDLE I LOSE CONTROL OF STEERING THE VEHICLE. IT HAS HAPPENED BACKING OUT OF MY DRIVEWAY NUMEROUS TIMES, LASTS A FEW MINUTES AND THEN I REGAIN CONTROL OF STEERING. FORTUNATELY, IT'S HAPPENED ON MY STREET FOR THE MOST PART. LAST WEEK, SEPTEMBER 16, 2020, I WAS ON A VERY BUSY MAIN ROAD WHEN I WAS MAKING A RIGHT TURN INTO A SHOPPING CENTER. I TURNED RIGHT, WENT THROUGH A SMALL PUDDLE, AND LOST CONTROL OF STEERING. FORTUNATELY THERE WAS NO ONE BEHIND ME SO I SHIFTED BACKWARDS AND TRIED TO FORCE THE STEERING WHEEL WITH NO LUCK. I REPEATED GOING BACKWARDS AND AFTER A FEW ATTEMPTS THE STEERING FUNCTION CAME BACK. I'VE HAD THE DRIVE BELT REPLACED SO THAT CAN'T BE THE PROBLEM. I'VE RECENTLY HAD AN ALIGNMENT, TWO NEW TIRES INSTALLED, AND TIRES ROTATED. NOTHING WAS MENTIONED ABOUT ANY ISSUES. I TAKE MY VEHICLE TO THE SAME REPAIR SHOP AND HAVE HAD EVERYTHING CHECKED OUT. I KNOW THE VEHICLE IS OTHERWISE FUNCTIONING WELL. I WAS ON-LINE SEARCHING TO SEE IF OTHER PEOPLE HAVE HAD THIS PROBLEM. THERE ARE MANY COMPLAINTS ABOUT THE SAME THING HAPPENING TO OTHER PEOPLE. THERE ARE NO RECALLS BUT I THINK THIS IS A SERIOUS ENOUGH PROBLEM THAT KIA SHOULD INVESTIGATE AND CORRECT.
NHTSA ID
11361022
Incident
Sep 16, 2020
Mileage
76,500 mi
Steering
Filed Aug 4, 2020
WHEN I DRIVE IN WET CONDITIONS, SOMETIMES THE STEERING WHEEL IS INOPERABLE FOR A FEW SECONDS. I'VE SEEN MANY OTHER PEOPLE SAY THEY'VE EXPERIENCED THE SAME ISSUES WITH THEIR VEHICLE AND KIA CLAIMS THAT THERE'S NOTHING WRONG WITH THE VEHICLE. THIS IS AN ISSUE THAT COULD CAUSE INJURY OR DEATH. THIS NEEDS TO BE ADDRESSED AND THEY NEED TO BE RECALLING THESE VEHICLES BEFORE SOMETHING VERY BAD HAPPENS.
NHTSA ID
11343358
Incident
Aug 4, 2020
Mileage
93,000 mi
BrakesSteeringSuspension
Filed Feb 19, 2020
WHEN IT IS RAINING OR AFTER RAIN IF THERE ARE STILL PUDDLES IN THE ROAD, WHEN THE CAR GOES THROUGH ANY PUDDLES THE STEERING LOCKS UP FOR AT LEAST 45 SECONDS. I HAD MY DAUGHTER LEARNING HOW TO DRIVE AND THIS HAPPENED TO HER. I SHOULD NOT HAVE TO WORRY ABOUT PUTTING MY CHILD AT RISK LIKE THIS ESPECIALLY WITH THE PRICE OF THIS CAR. I'VE HAD THE POWER STEERING PUMP REPLACED AND IT STILL DOES THIS. MY ESC LIGHT HAS BEEN ON SINCE I GOT THE CAR. SO ANY TIME I HIT THE SMALLEST BUMP OR WHEN TRYING TO STOP ON A BUMPY ROAD OR ON SNOW OR ICE, THE CAR LOCKS UP. THE BRAKES GO OUT AND ITS LIKE EVERYTHING IN THE CAR LOCKS UP FOR A FEW SECONDS. IT IS TERRIFYING ESPECIALLY WHEN TRYING TO STOP AT A LIGHT. I HAVE NEVER IN MY LIFE EXPERIENCED SO MANY ISSUES IN A VEHICLE BEFORE OWNING A KIA RONDO. I HAVE HAD THE WHOLE FRONT END SUSPENSION REPLACED, NEW TIRES AND RIMS AND A MONTH LATER THE CAR IS WOBBLING AGAIN.
NHTSA ID
11310060
Incident
Jan 1, 2020
Mileage
130,000 mi
BrakesDriver assistancePowertrain (other)
Filed Dec 10, 2019
THE ESC LIGHT WENT TO ESC OFF STATUS. TRIED TO REPAIR BRAKE LIGHT SWITCH. BRAKE LIGHT PLUNGER STOPPER WAS BROKEN. CANNOT FIND REPLACEMENT STOPPER OF THIS TYPE. APPEARS THIS IS A COMPLETELY DIFFERENT BRAKE PEDAL ASSEMBLY THAN ORIGINAL RONDO LX 2009. THERE WAS DEFINITELY A RECALL FOR THIS ISSUE AND WE WERE NOT NOTIFIED. NEED ASSISTANCE IN MAKING SAFETY ISSUE CORRECTED. PARK POSITION CAN ALSO SLIP OUT WITHOUT APPLYING THE BRAKE. BRAKE LIGHTS CAN STICK ON. NEED ASSISTANCE ASAP FROM KIA.
NHTSA ID
11288174
Incident
Dec 5, 2019
Mileage
90,000 mi
Driver assistance
Filed Nov 28, 2019
WHILE DRIVING IN THE RAIN, THE STEERING WHEEL LOCKS AND THE BRAKE LIGHT AND BATTERY LIGHT COME ON. THE CAR REMAINS ON. I COULD BE DRIVING STRAIGHT OR TRYING TO TURN. IT LASTS AT LEAST 10-30 SECONDS MAKING IT VERY DANGEROUS TO DRIVE.
NHTSA ID
11282781
Incident
Nov 27, 2019
Mileage
134,000 mi
BrakesSteering
Filed Oct 26, 2019
TWICE IN THE LAST TWO WEEKS, WHILE DRIVING IN THE RAIN, BOTH THE POWER STEERING AND THE BRAKES FAILED. THE STEERING WHEEL WOULD NOT TURN AT ALL, NO MATTER HOW HARD I TRIED. THE BRAKES WERE COMPLETELY INOPERABLE. AFTER 5-10 SECONDS, THE POWER STEERING AND THE BRAKES WOULD WORK AGAIN. THE WORST INCIDENT OCURRED WHILE ATTEMPTING TO TURN IN A BUSY INTERSECTION; THANK GOD NO ONE WAS HURT. THE OTHER INCIDENT WAS IN A SCHOOL CROSSING ZONE, WHILE CHILDREN WERE WALKING OR BICYCLING TO SCHOOL. WE ARE AFRAID TO DRIVE THE CAR UNTIL IT CAN BE REPAIRED.
NHTSA ID
11271169
Incident
Oct 25, 2019
Mileage
60,947 mi
Airbags
Filed Sep 13, 2019
TIENE PRENDIDO LA LUZ DE BAGAIR Y LO LLEVE A LA AGENCIA NO LO QUISIERON CHECAR POR MODELO ANTIGUO Y TODAVA SE BURL DE QUE YA NO EXISTE EL MODELO.
NHTSA ID
11255394
Incident
Mar 2, 2018
Suspension
Filed Jun 26, 2019
FRONT SPRINGS BREAKING AND IT IS NUMEROUS MODEL YEARS. KIA KNOWS ABOUT THIS AND HAS DONE NOTHING. WHEN YOU TURN THE SPRINGS TWIST AND BREAK. THIS IS THE 2ND TIME FOR ME THAT MY FRONT SPRINGS HAVE BROKEN. FOUND DURING A INSPECTION.
NHTSA ID
11222650
Incident
Jun 25, 2019
Mileage
96,000 mi
Steering
Filed Jun 17, 2019
SEVERAL TIMES WHEN IN RAINY CONDITIONS THE CAR HAVE LOST THE POWER STEERING, MAKING A HORRIBLE NOISE, ENGINE AND BATTERY LIGHTS TURN ON. VERY SCARY AND DANGEROUS SITUATION DUE TO NOT BEING ABLE TO CONTROL THE CAR AT ALL. ONLY OPTION IS TO STOP THE CAR, TURN IT OFF AND WAIT TILL IS OPERATIONAL AGAIN. IT HAPPENED WHILE HITTING PUDDLES OF WATER OR IN HEAVY RAIN. I DID CONTACT KIA ABOUT IT AND THEY ONLY SAID THERE IS NOT A RECALL.
NHTSA ID
11220604
Incident
Jun 8, 2019
Mileage
1 mi
Steering
Filed Jun 4, 2019
ANY TIME THERE IS WATER ON THE ROAD WHILE DRIVING MY CAR LOSES STEERING AND BRAKING CAPABILITIES. DOESN'T MATER IF IT IS A SMALL PUDDLE OR A LARGE ONE, EVEN IF JUST DAMP ON ROAD. INSTRUMENT PANEL LIGHTS COME ON AND A LOUD SQUEALING NOISE HAPPENS. LIKE THE CAR IS STALLING. I TOOK THE CAR TO MY MECHANIC TO BE LOOKED AT AND THEY SAID THE SHIELD IS IN PLACE AND THIS SHOULDN'T BE HAPPENING THEY PLACED THE BELT TENSIONER AND THE PROBLEM IS STILL HAPPENING. THIS HAS HAPPENED NUMEROUS TIMES.
NHTSA ID
11217718
Incident
May 9, 2019
Mileage
80,000 mi
Seat belts
Filed May 22, 2019
DRIVERS SIDE SEAT BELT WILL NOT LOCK WHEN TRYING TO PUT IT ON; WHILE STATIONARY AND IN PARK. TAKES SEVERAL ATTEMPTS, AND LOTS OF JIGGLING, TO GET IT TO ENGAGE. IT SOMETIMES COMES UNHOOKED WHEN DRIVING DOWN THE ROAD. THE MIDDLE BACK SEAT BELT IS FROZEN AND UNUSABLE. WHEN I HAD A SIMILAR PROBLEM WITH MY 1989 TOYOTA COROLLA YEARS BACK, THE DEALER TOLD ME FEDERAL LAW SPECIFIED THE MANUFACTURER WAS RESPONSIBLE FOR REPLACING SEAT BELTS THAT WERE FAILING, EVEN WITHOUT A RECALL, FOR THE LIFE OF THE CAR. KIA HAS TOLD ME IT'S MY RESPONSIBILITY. I WOULD THINK THEY WOULD NOT WANT TO RISK A WRONGFUL DEATH LAWSUIT IF I, OR MY FAMILY MEMBERS, WERE KILLED OR SERIOUSLY INJURED DUE TO SEAT BELT FAILURE.
NHTSA ID
11209304
Incident
Feb 1, 2019
Mileage
140,000 mi
Fuel system
Filed Apr 24, 2019
TL* THE CONTACT OWNS A 2009 KIA RONDO. WHILE DRIVING VARIOUS SPEEDS, WATER MADE CONTACT WITH THE FUEL INTAKE VALVE AND CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS ABLE TO BE RESTARTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. AN INDEPENDENT MECHANIC STATED THAT THE FUEL INTAKE VALVE WAS TOO CLOSE TO THE WHEEL AND WAS NOT ABLE TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.
NHTSA ID
11203512
Incident
Apr 3, 2017
Mileage
73,000 mi
Steering
Filed Mar 28, 2019
PASSING THROUGH WATER PUDDLES OR DRIVING IN THE RAIN THE STEERING LOCKS UP. I HAD THE POWER STEERING BELT REPLACED BUT THE PROBLEM STILL EXISTS. I HAD IT LOCK UP WHILE MAKING TURNS. IT'S VERY DANGEROUS.
NHTSA ID
11192178
Incident
Mar 6, 2019
Mileage
106,000 mi
Steering
Filed Dec 3, 2018
STEERING LOCKS UP WHEN DRIVING THROUGH A RAIN PUDDLE. THIS HAS HAPPENED 4 TIMES IN THE LAST FEW MONTHS. VEHICLE WAS IN MOTION ON CITY STREETS AND AT HIGHWAY SPEEDS. THIS HAS HAPPENED WHILE GOING STRAIGHT AND TURNING.
NHTSA ID
11155674
Incident
Nov 10, 2018
Mileage
115,000 mi
Airbags
Filed Jun 25, 2018
Crash reported1 injury reported
TL* THE CONTACT OWNED A 2009 KIA RONDO. WHILE DRIVING 40 MPH, THE CONTACT CRASHED INTO A PARKED VEHICLE ON THE SIDE OF THE ROAD. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BRUISES TO THE CHEST AND RIBS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. THE CONTACT CALLED SOUTHWEST KIA-ROCKWALL AT(469) 402-2900 (LOCATED AT 1790 I-30 FRONTAGE RD, ROCKWALL, TX 75087) TO NOTIFY THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
NHTSA ID
11103780
Incident
Apr 27, 2018
Driver assistance
Filed May 31, 2018
MY CRUISE CONTROL BUTTONS ARE NOT SETTING PROPERLY.WILL NOT SET PROPERLY
NHTSA ID
11099084
Incident
Jan 15, 2018
Mileage
95,900 mi
Steering
Filed May 17, 2018
ON THREE OCCASIONS WITHIN THE PAST TWELVE MONTHS, I HAVE COMPLETELY LOST POWER STEERING WHILE DRIVING. THE WHEEL BECOMES ALMOST UNMOVABLE (I AM A STRONG, ADULT MALE). ON ONE OF THESE OCCASIONS, THE WEATHER WAS DAMP AND THE ENGINE ALSO STALLED. FORTUNATELY I WAS ABLE TO MUSCLE AND COAST THE CAR ONTO THE SHOULDER WHERE I WAS ABLE TO RESTART THE CAR AND DRIVE AWAY. ON THE REMAINING TWO OCCASIONS I WAS DRIVING AT 65 MPH ON THE INTERSTATE WHEN THE POWER STEERING CEASED TO WORK. TERRIFYING AND DEADLY. LATEST EVENT WAS MAY 9, 2018.
NHTSA ID
11096594
Incident
May 9, 2018
Mileage
89,000 mi
Airbags
Filed Mar 23, 2018
Crash reported2 injuries reported
MY SON & HIS FRIEND WERE HIT ON THE PASSENGER SIDE BY A YOUNG MAN WHO INTENTIONALLY RAN A RED LIGHT. HE HID MY SON SO HARD THAT OUR 2009 KIA RONDO FLIPPED 3 TIMES AND NOT ONE OF THE DRIVER SIDE AIRBAGS DEPLOYED. THEY DID DEPLOY ON THE PASSENGER SIDE ONLY. THE CAR HAS SINCE BEEN DESTROYED BY THE INSURANCE COMPANY, HOWEVER I STILL HAVE PICTURES. I THINK THIS SHOULD BE CHECKED IN OTHER RONDOS SO NO ONE ELSE HAS TO ENDURE WHAT MY SON WHO WAS DRIVING DID. AS YOU CAN SEE FROM THE PICTURE THAT ALTHOUGH THE PASSENGER AIR BAGS DEPLOYED, THE STEERING WHEEL IN IN TACT AND NONE OF THE DRIVER SIDE AIR BAGS DEPLOYED. SEEMS IMPOSSIBLE SINCE THE CAR FLIPPED OVER 3 TIMES. HE WAS DRIVING ON A CITY STREET.
NHTSA ID
11081001
Incident
Jul 29, 2017
Mileage
100,000 mi
EngineSteering
Filed Oct 19, 2017
TL* THE CONTACT OWNS A 2009 KIA RONDO. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED AND THE POWER STEERING SEIZED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT RESTARTED THE VEHICLE AND IT RETURNED TO NORMAL. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
NHTSA ID
11034492
Incident
Oct 8, 2017
Mileage
85,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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