2008 Kia Rondo

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

The contact owns a 2008 Kia Rondo. The contact stated that while driving approximately 24 MPH, the brake pedal was depressed but the vehicle failed to stop immediately as intended. The vehicle was steered to the side of the road and turned off. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the ABS pump needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 166,000.

NHTSA ID

11555630

Incident

Nov 14, 2023

Mileage

166,000 mi

After hearing a popping in my front end for two days I took my car into my mechanic. He took a look at it and said he’d never seen anything like it before. My stabilizer bar had completely ripped apart from my subframe. He said the metal was as thin as a few pieces of paper and there was rust. He contacted Kia to see if there were any campaigns on my car and there was one for an anti corrosion coating that was not applied. I took my car to my local Kia dealership and they were not interested in helping and said they couldn’t even look at it for diagnosis for at least a month and even then didn’t know if they would cover it. I am 38 weeks pregnant and have two small children and my mechanic said it was a major safety issue to drive it as is. I contacted Kia corporate and they informed me that it would be covered but I would have to get it diagnosed at a dealership first or pay for it out of pocket. I’ve contacted every dealership within two hours of me and they have all said they can’t help or haven’t gotten back to me. Kia says they can’t be of more help because each dealership is independently owned.

NHTSA ID

11543589

Incident

Sep 4, 2023

MY VEHICLE REVES UP HIGH WHEN I START IT AND WHEN I'M ON THE HIGHWAY IT WOULD JUST CUT OFF AND THERE'S GAS FUMES I SMELLINSIDE MY KIA, IT ALSO HESITATES WHILE DRIVING.

NHTSA ID

11383788

Incident

Jun 10, 2020

Mileage

187,025 mi

MY RONDO SPEEDS UP WHILE I'M DRIVING IT ON THE ROAD, AND IT SMELLS OF GAS INSIDE MY RONDO, IT RUNS HIGH WHEN I START IT AND THERE'S A HESITATION BEFORE IT DRIVES.

NHTSA ID

11374954

Incident

Aug 16, 2020

THERE IS A SMELL OF GAS FUMES PERIODICALLY IN THE INSIDE OF MY VEHICLE, I EVEN SMELL IT WHEN MY VEHICLE IS PARKED AND WHEN I START MY VEHICLE IT HESITATES TO START AND I HAVE TO RESTART IT OVER.

NHTSA ID

11348672

Incident

Apr 13, 2020

WAS IN CAR ACCIDENT AT 55 MPH 3 CAR WRECK. IMPACT WITH REAR OF A PICK-UP TRUCK. AIR BAGS ALL FAILED TO DEPLOY. WAS ON HIGHWAY.

NHTSA ID

11279090

Incident

Nov 7, 2019

Mileage

68,000 mi

MY CHECK ENGINE LIGHT IS ON. WHEN I REFUEL MY VEHICLE IT HAS DIFFICULTY RESTARTING. OVER THE COURSE OF THE LAST COUPLE MONTHS, IT HAS STARTED TO STALL. LOOKING AT FORUMS I FOUND QUITE A FEW PEOPLE WITH THE SAME "ISSUE" BUT NO SOLUTIONS. I HAVE HAD MY VEHICLE ON A DIAGNOSTIC MACHINE AND IT COMES BACK WITH AN EVAP CODE. THE CODES HAVE BEEN CLEARED BUT COME RIGHT BACK ON. I SEE THE FUEL PUMP HAS BEEN RECALLED, I HAVE HAD MY CAR SINCE THE FALL OF 2009 AND TO MY KNOWLEDGE I HAVEN'T HAD THIS REPAIRED, BUT FOR SOME REASON THIS DOES NOT SHOW UP WHEN I DO THE RECALL SEARCH. HAS IT ALREADY BEEN REPAIRED PRIOR TO MY PURCHASING THE VEHICLE?

NHTSA ID

11269343

Incident

Oct 11, 2019

Mileage

229,000 mi

TL* THE CONTACT OWNS A 2008 KIA RONDO. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SUDDENLY STOPPED MOVING AND SHUT OFF. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. A PASSERBY INSPECTED THE VEHICLE AND STATED THAT THE FUEL PUMP OR ALTERNATOR MAY HAVE FAILED. THE PASSERBY BANGED ON THE FUEL TANK A COUPLE OF TIMES AND THE VEHICLE RESTARTED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S HOME AND WAS THEN TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP FAILED. THE CONTACT RESEARCHED THE FAILURE ONLINE AND FOUND MANY UNKNOWN RECALLS ON OTHER VEHICLES. THE CONTACT ATTEMPTED TO CALL THE MANUFACTURER, BUT ALL LINES LED BACK TO ROADSIDE ASSISTANCE; THEREFORE, THE CONTACT WAS UNABLE TO SPEAK WITH A LIVE REPRESENTATIVE. THE CONTACT CALLED BILL DODGE KIA (3 SAUNDERS WAY, WESTBROOK, ME 04092, (207) 854-3200) AND THEY INITIALLY HUNG UP ON HER. THEY LATER STATED THAT THEIR WEBSITE WAS DOWN AND PROMISED A CALL BACK. THE CONTACT HAD NOT YET HEARD BACK FROM THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000.

NHTSA ID

11267312

Incident

Sep 28, 2019

Mileage

150,000 mi

TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to some Kia models that may exhibit fogging, condensation, and/or moisture inside a headlamp assembly. Generally, a fogging condition is considered normal and can be eliminated by turning on the headlamps with the engine running for up to 30 minutes or during normal driving conditions. Headlamp assembly replacement WILL NOT be necessary in most cases.

PITSTOP - ENGINE COMPONENT RE-USE GUIDELINES - In general, parts and components removed during engine repairs should be considered serviceable, and should be thoroughly cleaned and transferred to the new engine.

TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners, which are designed to lock into place once fully attached, are utilized in various Kia models and are strictly intended for ?one time use.? Some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking adhesives.? It is critical for technicians to be aware that ALL such locking fasteners, regardless of type, are for ?one time use? only.

TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners utilized in various Kia models are strictly intended for ?one time use?. Though not limited to the following, some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking adhesives.?

TSB - USE OF AFTERMARKET USB CHARGING CABLES IN USB/12V PORTS - This article provides information regarding the use of USB ports and 12V power outlets to connect/charge mobile phones. Customers may experience issues with their head units that may be related to the use of aftermarket USB charging cables, including; * Electrical interference and limited or no functionality when attempting to play music, or when charging a device through the USB port * Excessive static or noise when listening to the audio source * Malfunctions and screen freeze of the head unit screen * Slow down of the system response while device is plugged in * Music will not play from iPhone 5 or 6 with Kia iPod cable and aftermarket adapter * No or limited functionality when trying to play music from an Apple device

DEALER PRINCIPAL MEMO (SC122) - KIA MOTORS AMERICA, INC. WILL BE CONDUCTING A VOLUNTARY SERVICE CAMPAIGN, AS A PREVENTATIVE MEASURE, TO ADD ADDITIONAL ANTI-CORROSION MATERIAL TO THE UNDERBODY OF ALL 2006-2011 MY RIO, 2004-2009 MY SPECTRA, 2006-2010 MY OPTIMA, 2010-2013 MY SOUL, AND 2007-2010 MY RONDO VEHICLES ORIGINALLY RETAILED AND/OR CURRENTLY REGISTERED IN ONE OF THE STATES WHERE HEAVY AMOUNTS OF ROAD SALT ARE USED.