RoadVitals

2008 Braun Town & Country

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
97
Latest Jun 8, 2011
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jun 3, 2010
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
6
2 injuries, 0 deaths reported

Overview

Our database contains 97 NHTSA owner-reported complaints for the 2008 Braun Town & Country, most frequently naming the brakes, electrical and other / unspecified categories. 3 safety recalls have been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
10V235000

ELECTRICAL SYSTEM:WIRING

Jun 3, 2010
284,655 units potentially affected
The defect: CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY PASSENGER VEHICLES MANUFACTURED FROM FEBRUARY 2007 THROUGH SEPTEMBER 2009. SOME OF THE VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPERLY ROUTED WIRE HARNESS THAT MAY HAVE A CONDITION WHERE THE LOWER SLIDING DOOR HINGE BRACKET CAN MAKE CONTACT AND WEAR THROUGH THE WIRE INSULATION.
The risk: A SHORT CIRCUIT COULD OCCUR INSIDE THE SLIDING DOOR, OVERHEATING THE LATCH, POSSIBLY RESULTING IN A FIRE.
The remedy: CHRYSLER WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 15, 2010. OWNERS MAY CONTACT CHRYSLER TOLL-FREE AT 1-800-853-1403.
CHRYSLER GROUP LLCManufacturer number K14View on NHTSA.gov
10V164000

SUSPENSION:REAR

Apr 23, 2010
834 units potentially affected
The defect: THE BRAUN CORPORATION IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2010 CHRYSLER TOWN & COUNTRY AND DODGE CARAVAN MOBILITY CONVERSIONS WHICH WERE ALTERED BY BRAUN BETWEEN JANUARY 21, 2009 AND MARCH 19, 2010. DURING CONVERSION, THE CHASSIS WAS RAISED AND THE FLOOR WAS LOWERED TO ACCOMMODATE WHEELCHAIR ACCESSIBILITY FEATURES. IN RAISING THE CHASSIS, THE REAR SPRING HATS COME INTO CLOSER PROXIMITY TO THE REAR TIRES. IN ROUGH OR AGGRESSIVE DRIVING SITUATIONS THE TIRES MAY INTERMITTENTLY CONTACT THE REAR SPRING HATS.
The risk: CONTACT BETWEEN THE TIRE SPRING HAT MAY WEAR A HOLE IN THE TIRE OVER TIME. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL IN THE EVENT OF TIRE PRESSURE LOSS INCREASING THE RISK OF A CRASH.
The remedy: BRAUN WILL NOTIFY OWNERS AND REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 4, 2010. OWNERS MAY CONTACT BRAUN TOLL-FREE AT 1-800-488-0359.
BRAUN CORPORATIONView on NHTSA.gov
10V148000

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

Apr 13, 2010
843 units potentially affected
The defect: THE BRAUN CORPORATION IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2010 CHRYSLER TOWN & COUNTRY AND DODGE CARAVAN COMMERCIAL ENTERVANS WHICH WERE ALTERED BY BRAUN BETWEEN JANUARY 21, 2009 AND MARCH 19, 2010. DURING CONVERSION, THE CHASSIS WAS RAISED AND THE FLOOR WAS LOWERED TO ACCOMMODATE WHEELCHAIR ACCESSIBILITY FEATURES. IN RAISING THE CHASSIS, THE FUEL FILL PIPE COMES INTO CLOSER PROXIMITY TO THE LEFT REAR TIRE. IN ROUGH OR AGGRESSIVE DRIVING SITUATIONS, THE TIRE MAY INTERMITTENTLY CONTACT THE FUEL FILL PIPE.
The risk: CONTACT BETWEEN THE TIRE AND FUEL FILL PIPE MAY WEAR A HOLE IN ONE OR THE OTHER COMPONENTS OVER TIME. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL IN THE EVENT OF TIRE PRESSURE LOSS, OR A VEHICLE FIRE IN THE EVENT THE FUEL PIPE IS COMPROMISED.
The remedy: BRAUN WILL NOTIFY OWNERS AND REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 4, 2010. OWNERS MAY CONTACT BRAUN TOLL-FREE AT 1-800-488-0359.
BRAUN CORPORATIONView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 97
Heating & air conditioning
Filed Jun 8, 2011

WAS TOLD TO WAIT 1 MONTH FOR CRITICAL SAFETY RECALL THAT CAN CAUSE SERIOUS INJURY OR DEATH. FROM RECALL LETTER: CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. THESE VEHICLES MAY EXPERIENCE A WATER LEAK AT THE HEATING AND AIR CONDITIONER "HVAC" DRAIN GROMMET WHICH CAN LEAD TO ILLUMINATION OF AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT. I WAS TOLD AFTER TAKING MY VEHICLE IN THAT THE PART IS ON BACK ORDER AND I'D HAVE TO WAIT ABOUT A MONTH TO GET THIS DONE. MY CONCERN IS THAT I DO HEAR HISSING UNDER THE DASH AND HAVE LOSS A/C COOLANT. I AM CONCERNED THAT THE AIRBAG MAY DEPLOY WITHOUT WARNING. I FELT AND FEEL THIS SHOULD BE ESCALATED TO GET THESE PARTS FASTER IN ORDER TO AVOID AN AVOIDABLE INCIDENT THAT MAY UNNECESSARY LOSS OF LIFE. NOT ONLY FOR MY FAMILY BUT OTHERS WITH SIMILAR VEHICLES. IT DIDN'T SEEM TO MATTER TO THE SERVICE PROVIDER I SPOKE TO THIS MORNING. I SUBMIT THIS STATING THAT I TRIED TO ADDRESS THE PROBLEM, BUT CHRYSLER AND ITS REPRESENTATIVES DID NOT ADDRESS THE ISSUE. LINK TO ARTICLE: HTTP://AUTO-RECALLS.JUSTIA.COM/CHRYSLER/TOWN-AND-COUNTRY/2008/10V611000/INDEX.HTML. *TR

NHTSA ID
10405645
Incident
Jun 8, 2011
Brakes
Filed Jun 8, 2011

2008 CHRYSLER TOWN & COUNTRY, 26,500 MILES. I WAS DRIVING DOWN THE HIGHWAY AND WHEN I PARKED MY VEHICLE THERE WAS SMOKE COMING FROM THE DRIVERS SIDE REAR BRAKES. THE BRAKES HAD BEEN STUCK ON FOR AN UNKNOWN AMOUNT OF MILES. THERE WAS EXCESSIVE HEAT AND SMOKE COMING FROM THE AREA WHICH COULD HAVE LED TO A POSSIBLE FIRE. I TOOK IT TO THE DEALER AND THEY TOLD ME THERE WAS NO WARRANTY OR RECALL FOR THIS PROBLEM. *TR

NHTSA ID
10405550
Incident
Jun 5, 2011
Mileage
26,500 mi
Electrical
Filed May 31, 2011

I DON'T KNOW ANY EVENTS LED TO THE FAILURES. THE VAN IS USED FOR FAMILY TRANSPORTATION BY MY WIFE. ITS USE IS LIMITED TO ROUGHLY 12,000 MILES OF PAVED ROAD DRIVING PER YEAR. SOMETHING ELECTRICAL IS WRONG. ONE DAY IT WON'T START, THE NEXT DAY IT STARTS BUT ALL THE LIGHTS ARE ON, THE NEXT DAY THE AIRBAG LIGHT IS ON, THE NEXT DAY THE SPEEDOMETER/TACHOMETER/CLOCK/TEMPERATURE/FUEL GAUGES DON'T WORK. THERE IS NO RHYME OR REASON TO WHAT WORKS AND WHEN SOMETHING WILL FAIL. IT IS IN A CHRYSLER DEALERSHIP NOW FOR SERVICE. THEY ARE UNCERTAIN, BUT SAY IT IS "MOST LIKELY" THE INTEGRATED POWER MODULE. THEY ALSO SAY ONLY A DEALER CAN REPLACE AND REPROGRAM THE MODULE. I WILL BE CERTAIN TO SAVE THE OLD PARTS. *TR

NHTSA ID
10403917
Incident
May 19, 2011
Mileage
61,957 mi
Other / unspecified
Filed May 30, 2011

2008 CHRYSLER TOWN AND COUNTRY WALTER P EDITION NEEDED WHEEL BEARINGS REPLACED AT 40,000 MILES. *TR

NHTSA ID
10403740
Incident
Apr 25, 2011
Mileage
40,000 mi
Electrical
Filed May 19, 2011

2008 CHRYSLER TOWN AND COUNTRY ELECTRICAL PROBLEMS 5TH TIME THIS HAS HAPPENED. HORN HONKING CONTINUOUSLY, WIPER AND FLUID GOING OFF EVEN WHEN TURNED OFF, LIGHTS FLASHING ON AND OFF. VERY UNSAFE THE DEALER AND CHRYSLER SAID THEY COULD NOT DO ANYTHING. I HAD TO REMOVE FUSES SO THE HORN WOULD NOT GO OFF WHICH CLEARED THE CODES BUT I CAN'T DRIVE AROUND THE CAR? THIS IS A BIG SAFETY ISSUE. THE DEALER ACTUALLY SAID TO TRY AND COME IN WITH THE HORN HONKING LIKE THAT!!! CRAZY *TR

NHTSA ID
10402085
Incident
May 18, 2011
Mileage
33,654 mi
Other / unspecified
Filed May 17, 2011

I FOUND THE RIGHT-REAR VALVE STEM BROKEN, WHILE TRYING TO ADD AIR. IT APPEARED TO HAVE BEEN WEAKENED BY CORROSION. THE SURROUNDING AREA OF THE WHEEL SHOWED NO SIGNS OF CORROSION. THE VALVE STEMS ON THIS VEHICLE ARE ALSO THE TIRE PRESSURE MONITORING SENSOR (TPMS) SENSORS. UPON INSPECTION, I FOUND THE OTHER VALVE STEMS/SENSORS IN POOR CONDITION. AFTER THE SPARE TIRE WAS INSTALLED, THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR, UNDER WARRANTY. I ASKED THAT THEY REPLACE THE OTHER THREE SENSORS, SINCE FAILURE APPEARS IMMINENT. THE SERVICE WRITER EXPLAINED THAT, WHILE THIS IS A COMMON FAILURE, THEY CANNOT REPLACE THE PART, UNTIL IT IS ACTUALLY LEAKING AIR; BECAUSE THE SENSORS ARE EXPENSIVE. I FEEL THIS IS SIGNIFICANT, POTENTIAL SAFETY ISSUE, BECAUSE WHEN THE STEM/SENSORS BREAK, THERE IS AN ALMOST IMMEDIATE, TOTAL LOSS OF PRESSURE IN THE AFFECTED TIRE. IF THE STEM/SENSOR BROKE WHILE DRIVING, LOSS OF VEHICLE CONTROL COULD OCCUR. THERE APPEARS TO BE QUITE A BIT OF DISCUSSION RELATED TO THIS PROBLEM ON CHRYSLER-RELATED INTERNET BLOGS AND FORUMS. ALSO, IT APPEARS CHRYSLER KNOWS THERE IS A PROBLEM, SINCE NEWER VEHICLES HAVE STEMS/SENSORS CONSTRUCTED OF A MORE ROBUST MATERIAL.

NHTSA ID
10401928
Incident
May 16, 2011
Mileage
30,100 mi
Electrical
Filed May 14, 2011

IN JULY 2010 THIS INCIDENT FIRST OCCURRED WHERE DRIVING WITH MY 3 CHILDREN IN THE CAR AT APPX. 5-10MPH AND APPROACHING A STOP SIGN THE CAR STALLED. I HAD NO POWER STEERING OR POWERBRAKES. THE ONLY LIGHT LIT ON THE DASHBOARD IS THE ANTI-LOCK BRAKING SYSTEM. I BROUGHT THE CAR TO A STOP AND IT IMMEDIATELY RESTARTED. IN THE FALL OF 2010 THE SAME INCIDENT OCCURRED 2-3 TIMES AND ALWAYS UNDER THE SAME CONDITIONS WHILE DRIVING SLOWLY APPX. 10MPH AND APPROACHING AN INTERSECTION OR STOP SIGN. I BROUGHT THESE INCIDENTS TO THE ATTENTION OF CHRYSLER WHO SAID THAT THEY COULD FIND NOTHING WRONG. IN JAN./FEB. 2011 THE STALLING BEGAN TO OCCUR MORE FREQUENTLY APPX 3-4 AND AGAIN UNDER THE SAME CONDITIONS;WHILE DRIVING SLOWLY AND APPROACHING STOP SIGN/DRIVEWAY ETC. CHRSYLER AGAIN COULD FIND NOTHING. IN MARCH 2011 THE CAR STALLED WHILE DRIVING ON A MAJOR ROAD APPX. 35 MPH AND IN THE MIDDLE OF A CURVE. I WAS ABLE TO CONTROL CAR AND MOVE TO THE SIDE OF THE ROAD AND IMMEDIATELY IT RESTARTED. CHRYSLER DEALERSHIP STATES AT THIS POINT THAT POSSIBLY IT IS MY "KEY CHAIN" THAT IS TOO HEAVY FOR THE KEYLESS COMPONENT.(I HAVE 1 KEY ON IT) I REMOVE KEY AND REMAIN INCIDENT FREE FOR APPX. 6 - 8 WEEKS UNTIL TODAY. MY 15 YEAR OLD SON WHO IS A PERMIT DRIVER HAD THE INCIDENT OCCUR WHILE GOING DOWN HILL AT APPX. 15 MPH. WITH HIM BEHIND THE WHEEL AND ME IN THE DRIVER SEAT. WE WERE ABLE TO FINALLY STOP THE CAR AND WITH ME BEHIND THE WHEEL NOW WE RESTARTED THE CAR! THIS IS A SERIOUS PROBLEM. *TR

NHTSA ID
10400852
Incident
May 14, 2011
Mileage
59,260 mi
Electrical
Filed May 2, 2011

4TH TIME THIS HAS HAPPENED. I WAS DRIVING DOWN HIGHWAY AT 65MPH WHEN MY 2008 CHRYSLER TOWN AND COUNTRY MINIVAN BEGAN CAUSING A SAFETY ISSUE. THE CAR HORN WAS BLASTING CONTINUOUSLY, THE WINDSHIELD WIPERS WERE MOVING BACK AND FORTH AND THE ELECTRONIC SYSTEM WAS GOING ON AND OFF. I HAD THE ELECTRONIC COMPONENT REPLACED BUT THIS IS STILL HAPPENING. NOT SURE WHY THERE IS NO RECALL ON THIS ISSUE VERY UNSAFE AND DANGEROUS AS I WAS DRIVING WITH MY 2 CHILDREN 3 YEAR OLD AND 1 YEAR OLD. *TR

NHTSA ID
10398635
Incident
Apr 30, 2011
Mileage
33,651 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

CSN-K19

SUSPENSION:FRONT:WHEEL BEARING; WHEELS

CHRYSLER GROUP SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE FRONT BEARINGS MAY HAVE A GRINDING NOISE. THERE IS A CAMPAIGN TO FIX THIS. *RM

SB-08-017-09

ELECTRICAL SYSTEM; STRUCTURE:BODY:DOOR

CHRYSLER/DODGE: POWER SLIDING DOOR MODULE. OVERLY SENSITIVE OBSTRUCTION DETECTION. VERIFYING THERE ARE NO MECHANICAL CONDITIONS THAT MAY LEAD TO SLOW DOOR OPERATION, MAKING MECHANICAL CORRECTIONS AS NECESSARY AND FLASH REPROGRAMMING BOTH POWER SLIDING DOOR MODULE'S (PSDM). *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Braun Town & Country by model year
YearComplaintsRecallsInvestigationsIssue Index
2009293049.5
2008Viewing973048.1

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.