Owner-reported complaints naming the interior system, filed with NHTSA
Data refreshed
Interior & seats reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Sep 5, 2013
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
<1%
of 1,459 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2
What this page shows
Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2009 Toyota Corolla submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming interior
Shown in the owner’s own words, exactly as filed
Interior & seats
Filed Sep 5, 2013
THE DRIVERS SIDE "SINKING SEAT" PROBLEM STARTED WHEN I FIRST BOUGHT THE CAR IN 2009. AT THAT TIME, THE LOCAL TOYOTA DEALER WAS COUGHLIN TOYOTA IN NEWARK OHIO 43055. COUGHLIN TOLD ME THEY HAD NO FIX FOR THE PROBLEM AND NEVER HEARD OF IT BEFORE. THE DRIVERS SEAT CAN BE MANUALLY ADJUSTED UP OR DOWN BY HAND. THERE ARE 20+ POSITIONS UP OR DOWN. SHORT PEOPLE NEED THE SEAT POSITION TO BE ALL THE WAY UP IN ORDER TO SEE OVER THE DASH BOARD AND HOOD FOR SAFE VISIBILITY AND VISION WHEN DRIVING. TALL PEOPLE WOULD WANT THE SEAT POSITION TO BE ALL THE WAY DOWN. I AM SHORT, 5' 6" TALL. I NEED THE SEAT TO BE ALL THE WAY UP FOR SAFE VISION OVER THE DASH BOARD AND HOOD. THE "SINKING SEAT" PROBLEM OCCURS WHEN THE SEAT GRADUALLY GOES DOWN SEVERAL POSITIONS ON IT'S OWN. I BELIEVE THIS IS A DESIGN DEFECT BY TOYOTA, NOT A USER CAUSED CONDITION. THIS PROBLEM COVERS SEVERAL YEARS OF TOYOTA PRODUCTION. IT HAS BEEN REPORTED BY OTHERS ON GOOGLE. I HAVE LOCAL FRIENDS THAT HAVE THE SAME PROBLEM WITH THEIR COROLLAS. TODAY, 9-5-2013, I AGAIN REPORTED THIS PROBLEM BY ON LINE EMAIL TO TOYOTA CORPORATE FOR A SOLUTION. HERE IS AN EXACT COPY OF MY REPORT TO TOYOTA: "MY 2009 COROLLA HAS THE WIDE SPREAD AND CHRONIC SAFETY PROBLEM OF "SINKING SEAT SYNDROME" WITH THE DRIVER'S SEAT. WHEN WILL TOYOTA HAVE A FIX FOR THIS CHRONIC SAFETY PROBLEM? MY LOCAL DEALER, COUGHLIN TOYOTA, HAS NO KNOWLEDGE OF THE PROBLEM OR A SOLUTION. THIS PROBLEM IS VERY COMMON ON THE INTERNET (GOOGLE). SOME OF MY LOCAL FRIENDS HAVE THE SAME PROBLEM WITH THEIR COROLLAS. I NORMALLY HAVE ALL MY COROLLA MAINTENANCE DONE AT THE LOCAL FORD DEALERSHIP FOR FAST SERVICE AND QUALITY WORK. UNFORTUNATELY, FORD IS NOT FAMILIAR WITH THIS SPECIFIC DESIGN AND SAFETY PROBLEM. CAN YOU HELP WITH A FIX? IF YOU JUST REFER ME BACK TO COUGHLIN TOYOTA FOR HELP, I AM IN BIG TROUBLE" *JB
NHTSA ID
10542168
Incident
Sep 1, 2009
Body & structureInterior & seatsOther / unspecified
Filed Apr 16, 2013
Crash reported1 injury reported
CAR WAS T-BONED ON PASSENGER SIDE OF CAR. IN MONROE COUNTY, KEY LARGO, FL.ON US1. *TR
NHTSA ID
10508410
Incident
Apr 7, 2013
Mileage
20,000 mi
Interior & seats
Filed Jun 21, 2012
MY HEAD RESTRAINT IN MY CAR PUSHES MY HEAD DOWN SO I CAN BARELY SEE OUT THE WINDSHIELD TO DRIVE. WHICH GOVERNMENT IDIOT CAME UP WITH THIS BRILLIANT IDEA OF REDESIGNING THE HEAD RESTRAINTS SO THEY STICK OUT SO FAR. DOES HE EVEN DRIVE A CAR? THE GOVERNMENT HAS NEVER DONE ANYTHING RIGHT, AND THIS IS JUST ANOTHER EXAMPLE. STOP FIGURING OUT YOUR EXCESSIVE PENSION PLANS AND ALL THE VACATION TIME YOU HAVE, GET OFF YOUR BUTS AND FIX THE PROBLEM YOU CAUSED. I THINK EVERYONE SHOULD SEND THEIR CHIROPRACTIC BILLS TO YOU CLOWNS. *TT
NHTSA ID
10462494
Incident
Apr 1, 2009
Mileage
10 mi
ElectricalInterior & seats
Filed Jun 16, 2012
I HAVE AUTOMATIC LOCKS AND HAVE NEVER HAD ANY PROBLEMS WITH THEM UNTIL RECENTLY WHEN MY FRONT PASSENGER SIDE DOOR WOULD NOT OPEN FROM INSIDE OR OUT IN THE UNLOCKED POSITION. ALL OTHER DOORS WORK NORMALLY. I TRIED USING MY KEY TO UNLOCK IT AND THAT ALSO FAILED. I TOOK IT TO THE DEALERSHIP AND THEY SAID IT WAS A PROBLEM WITH A BROKEN CABLE WHICH THEY REPAIRED. IT WAS NOT COVERED UNDER WARRANTY. *JB
NHTSA ID
10461942
Incident
Jun 8, 2012
Mileage
61,000 mi
AirbagsInterior & seats
Filed Feb 28, 2011
Crash reported
1. MY DAUGHTER WAS DRIVING HER 2009 TOYOTA COROLLA 4 DOOR SEDAN AND DID NOT SEE A PICKUP TRUCK STOPPED IN THE ROAD WAITING TO MAKE A LEFT TURN. SHE SWERVED, BUT NOT SOON ENOUGH TO AVOID COLLIDING WITH THE TRUCK. THE TOYOTA COROLLA SUSTAINED HEAVY DAMAGE TO THE DRIVER'S SIDE FRONT OF THE CAR (THE CAR WAS TOTALED BY THE INSURANCE COMPANY). THERE WERE NO INJURIES TO MY DAUGHTER OR HER PASSENGER. 2. THERE WERE MULTIPLE FAILURES OF SAFETY EQUIPMENT ON THE TOYOTA COROLLA. FIRST, THE AIR BAGS DID NOT DEPLOY. THE INVESTIGATING POLICE OFFICER SAID THAT THEY DID NOT DEPLOY BECAUSE THE COLLISION "MISSED THE SENSOR". SECOND, AND THE FAILURE THAT MOST CONCERNS ME IS THAT THE HOOD LATCH FAILED TO PREVENT THE HOOD FROM POPPING LOOSE, THEREBY DRIVING THE HOOD BACKWARDS AND BREAKING THE WINDSHIELD. I WAS APPALLED THAT THE HOOD LATCH FAILED TO SECURE THE HOOD IN THE CRASH. 3. SINCE THE CAR WAS A TOTAL LOSS, THIS IS THE FIRST TIME THAT THE HOOD LATCH FAILURE HAS BEEN REPORTED. THE DELAY IN REPORTING THE FAILURE SI DUE TO MY LACK OF KNOWLEDGE OF THIS DATABASE. *TR
NHTSA ID
10384745
Incident
Oct 6, 2010
Mileage
29,000 mi
Interior & seats
Filed Mar 8, 2010
TOYOTA COROLLA 2009. I HAVE OWNED THIS CAR FOR OVER ONE YEAR, AND I MUST SAY THAT THE DESIGN OF THE FRONT HEADRESTS IS FLAWED. VERY UNCOMFORTABLE AND NOT ERGONOMIC AT ALL. THE HEADRESTS ANGLE FORWARD (AND ARE NOT ADJUSTABLE), PUSHING THE DRIVER'S HEAD/NECK 45DEGREES FORWARD. THERE IS NO REASON FOR THIS, AND IT GIVES ME NECK STRAIN, AND PUTS UPPER CHEST IN CLOSED POSITION, PROMOTING POOR POSTURE, BREATHING AND VIEW OF THE ROAD. THE 'ACTIVE RESTRAINT' FEATURE IS SUPPOSED TO PUSH THE HEADRESTS EVEN FURTHER FORWARD IN CASE OF A COLLISION..I SUSPECT A NECK INJURY WOULD OCCUR IN CASE OF COLLISION (HEAD SNAPPING FORWARD PAST 45DEGREES). *TR
NHTSA ID
10317615
Incident
Mar 7, 2010
Body & structureInterior & seats
Filed Feb 22, 2010
I PURCHASED A BRAND NEW TOYOTA COROLLA 2009. SINCE THE DATE THE CAR WAS TAKEN FROM THE DEALER, THE PASSENGER SEAT KEEPS SINKING LOWER WITHOUT TOUCHING ANYTHING. THIS CAUSES THE MIRRORS TO GET OUT OF FOCUS SINCE THE POSITION OF THE DRIVER'S SEAT CHANGES, CAUSING A HAZARD WHEN EMERGENT LANE CHANGING IS REQUIRED. I HAVE TAKEN THE CAR TO THE DEALER OVER SIX TIMES. THEY DENY THERE IS A PROBLEM AND HAVE NOT TAKEN CARE OF THE PROBLEM. *TR
NHTSA ID
10312867
Incident
Mar 15, 2008
Mileage
3 mi
Interior & seats
Filed Feb 17, 2010
TL*THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACT STATED THAT BOTH THE FONT DRIVER AND PASSENGER DOOR COULD BE OPENED WHENEVER THE DOOR WAS ENGAGED IN THE LOCK OR UNLOCK POSITION. THE DEALERSHIP INFORMED HIM THAT ALL VEHICLES WERE EQUIPPED WITH THAT FUNCTION. A VOICEMAIL MESSAGE WAS LEFT WITH THE MANUFACTURER. THE CONTACT HAD CONCERN OF THE SAFETY HAZARD AND HE IS WAITING FOR A RESPONSE FROM THE MANUFACTURER. THE CURRENT AND THE FAILURE MILEAGES WERE APPROXIMATELY 12,000.
NHTSA ID
10311368
Incident
Feb 16, 2010
Mileage
12,100 mi
Driver assistanceInterior & seats
Filed Sep 30, 2009
2009 TOYOTA COROLLA I HAVE A FILE NUMBER10284648 I FILED A COUPLE OF WEEKS AGO. MY CAR ' GAS PEDAL DID NOT GET STUCK ON THE FLOOR MAT .TOYOTA IS MAKING UP A CHEAT EXCUSE FOR THE REAL PROBLEM THE GAS PEDAL IN MY CAR COMES FROM WAY UP UNDER THE DASH, HIGH ON THE FIRE WALL PEDAL ARM COMES DOWN TO ABOVE THE FLOOR MATS . I THINK YOU NEED TO DO YOUR OWN INVESTIGATING, I'LL LET YOU CHECK MY CAR EVEN. *TR
NHTSA ID
10285822
Incident
Sep 1, 2009
Mileage
5,000 mi
Interior & seats
Filed Sep 18, 2009
Crash reported1 injury reported
2009 TOYOTA COROLLA INVOLVED IN REAR-END COLLISION/ DRIVERS SEAT RECLINED/ BACK OF DRIVERS SEAT BROKE IN HALF. *TR
NHTSA ID
10284491
Incident
Aug 10, 2009
Mileage
15,500 mi
Interior & seatsSteering
Filed Aug 29, 2009
OFF-TRACKED DRIVER SEAT. OCCURS WHEN BRAKE APPLY, THE SEAT SHIFT FORWARD. PERIODICALLY, THE SEAT TWIST TO ONE SIDE, AND BODY CANNOT SEAT STRAIGHT. DEALERSHIP REPLACED A SEAT-TRACK, BUT THE PROBLEM STILL OCCURRING. STEERING WHEEL WANDERS IN SPEED HIGHER THEN 50MPH. *TR
NHTSA ID
10282243
Incident
Jun 20, 2008
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own