Owner-reported complaints naming the seat belt system, filed with NHTSA
Data refreshed
Seat belts reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
14
Latest Aug 30, 2017
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
<1%
of 1,459 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
3
What this page shows
Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 2009 Toyota Corolla submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 14 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming seat belt
Shown in the owner’s own words, exactly as filed
AirbagsSeat belts
Filed Aug 30, 2017
TAKATA RECALL THE RECALL ON MY AIRBAGS IS NOT COMPLETE, AND THE REMEDY IS NOT YET AVAILABLE IN A TIMELY MANNER FOR MY SAFETY IN THE EVENT OF ME POSSIBLY GETTING INTO AN ACCIDENT AND GETTING SERIOUSLY INJURED OR EVEN DIE BECAUSE OF THE DEFECT IN MY AIRBAGS INFLATING AND CAUSING METAL OBJECTS TO FLY OUT AND HURT ME AND/ OR MY PASSENGERS. ALSO, MY SEAT BELTS DON'T STAY IN PLACE TO HOLD ME OR MY PASSENGER BACK IN THE POSSIBLE EVENT OF AN ACCIDENT, TO CAUSE US LESS HARM IF ANY WAS TO OCCUR.
NHTSA ID
11020617
Incident
Aug 30, 2017
Seat belts
Filed Oct 7, 2014
TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACT STATED WHILE INSPECTING THE REAR SEAT, THE CONTACT NOTICED THAT THE CENTER SEAT BELT BUCKLE AND DRIVER SIDE SEAT BUCKLE WERE INTERCHANGED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN VERIFIED THE FAILURE AND REPLACED THE BUCKLE. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
NHTSA ID
10641974
Incident
Jun 2, 2014
Mileage
58,000 mi
Seat belts
Filed Jul 14, 2013
THE DRIVER SIDE REAR SEATBELT LATCH IS SWITCHED WITH THE CENTER PASSENGER BELT, AND THE ONLY RECEIVER THAT WILL LATCH THE BELTS IS THE ONE IN THE POSITION OF THE CENTER PASSENGER. THE OTHER RECEIVERS SIMPLY DO NOT LATCH. ALTHOUGH THE MILEAGE ON THE VEHICLE WE HAVE NEVER HAD MORE THAN 1 PERSON IN THE REAR SEAT AND THEY ALWAYS SAT BEHIND THE DRIVER. I HAVE NOT CONTACTED THE DEALER, BUT WILL VERY SOON. *TR
NHTSA ID
10524748
Incident
Jul 14, 2013
Mileage
53,123 mi
Seat belts
Filed May 13, 2011
WE HAVE USED OUR SUNSHINE KIDS RADIAN 80SL CARSEAT SINCE DECEMBER. IT WAS POINTED OUT TO ME THAT OUR SUPERLATCH SYSTEM MAY BE DEFECTIVE. I WENT AND LOOKED AT OUR SEAT AND SURE ENOUGH OUR CARSEAT HAS A SUPERLATCH ISSUE. THE TIGHTENING BELT ON THE SUPERLATCH CAN BE LOOSENED AT THE PRESS OF MY PINKY. THIS LOOSENS THE SEAT WHICH IS CONNECTED BY THE LATCH. I AM IN THE PROCESS OF GETTING THE ISSUE CORRECTED. (RELATED VEHICLE INFORMATION: MODEL YEAR=2009, MAKE=COROLLA, MODEL=TOYOTA ). *TR
NHTSA ID
10400830
Incident
May 12, 2011
Seat belts
Filed Sep 16, 2010
TL*THE CONTACT OWNS A 2009 TOYOTA COROLLA. WHILE EXAMINING THE REAR BACK SEAT THE CONTACT NOTICED THAT THE CENTER SEAT BELT BUCKLE AND DRIVER SIDE SEAT BUCKLE WERE INTERCHANGED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE COULD NOT BE REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 18000.
NHTSA ID
10355963
Incident
Aug 17, 2010
Mileage
18,000 mi
AirbagsDriver assistanceSeat belts
Filed Jul 19, 2010
Crash reported1 injury reported
TL*THE CONTACT OWNS 2009 TOYOTA COROLLA. WHILE DRIVING 15 MPH ON A DIRT ROAD THE VEHICLE SUDDENLY ACCELERATED AND THE CONTACT CRASHED INTO A MOVING VEHICLE. THE DRIVER SIDE FRONTAL AIR BAG DID NOT DEPLOY AND THE SEAT BELT FAILED TO RESTRAIN THE DRIVER. THE CONTACT SUSTAINED INJURIES TO HER CHEST. THE POLICE REPORT WAS NOT AVAILABLE. THE INSURANCE COMPANY DESTROYED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED; HOWEVER, THEY DID NOT OFFER ANY ASSISTANCE. THE CURRENT AND THE FAILURE MILEAGES WERE 10,000.
NHTSA ID
10344073
Incident
Jul 27, 2009
Mileage
10,000 mi
Seat belts
Filed Jun 22, 2010
TL*THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACT STATED THE REAR SEAT BELT WOULD NOT FASTEN. THE DEALER ADVISED THAT THE SEAT BELTS WERE MANUFACTURED IN A MANNER WHERE THEY WERE UNABLE TO MAKE ANY REPAIRS TO THE SEAT BELT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 23,000. UPDATED 10/27/10 *BF THE CONSUMER STATED THE DEALER REFUSED TO RESOLVE THE PROBLEM. UPDATED 11/01/10*JB
NHTSA ID
10339466
Incident
Mar 22, 2010
Mileage
23,000 mi
Seat belts
Filed Jun 9, 2010
1 injury reported
TL*THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACT STATED THAT ON MAY 30, 2010, THE REAR SEAT BELT BECAME INOPERABLE, CHOKING A PASSENGER DUE TO THE LATCH SYSTEM. THE CONTACT CALLED THE DEALERSHIP AND THE DEALER ADVISED THE CONTACT TO TAKE THE VEHICLE IN FOR INSPECTION. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 20,000.
NHTSA ID
10335524
Incident
May 30, 2010
Mileage
20,000 mi
Seat belts
Filed Mar 9, 2010
TL*THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACT STATED THAT THE REAR SEAT BELTS WOULD LOCK BEFORE THEY COULD BE LATCHED INSIDE OF THE BUCKLE. SHE WAS UNABLE TO PULL THE SEAT BELT TO LATCH HER CHILD'S BOOSTER SEAT. THE SEAT BELT MALFUNCTIONED ITERMITTENTLY. SHE TOOK THE VEHICLE TO THE DEALERSHIP THREE TIMES. THE FIRST AND SECOND TIME, SHE WAS TOLD THAT SHE WAS NOT CONNECTING THE SEAT BELT TO THE BOOSTER SEAT CORRECTLY. THE THIRD TIME THE FAILURE OCCURRED, THE DEALER STATED THAT THERE WAS A PROBLEM BUT THEY DID NOT KNOW HOW TO REPAIR IT. SHE CALLED THE MANUFACTURER AND WAS TOLD THAT SOMEONE WOULD FOLLOW UP WITH HER; SHE WAS STILL WAITING FOR A RESPONSE WHEN THE COMPLAINT WAS FILED. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 11,100. THE FAILURE MILEAGE WAS APPROXIMATELY 2. UPDATED 04-15-10 *BF UPDATED 05/13/10.*JB
NHTSA ID
10317952
Incident
Nov 4, 2008
Mileage
2 mi
Seat belts
Filed Mar 3, 2010
SEAT BELT WILL LOCK BEFORE I HAVE IT BUCKLED. IT WILL NOT UNLOCK. IT HAPPENS AT LEAST ONCE A DAY. I HAVE BROUGHT IT TO THE DEALERSHIP TWICE; ONCE WHEN IT WAS LOCKED. THE SERVICE MAN ACKNOWLEDGES THERE IS A PROBLEM WITH THE SEATBELTS AS OTHER MECHANICS HAVE REPORTED IT AS WELL BUT HE IS NOT GOING TO DO ANYTHING TO FIX IT. *TR
NHTSA ID
10316206
Incident
Nov 4, 2008
Mileage
4 mi
Seat belts
Filed Sep 30, 2009
REAR SEAT, CENTER AND DRIVERS SIDE, SEATBELT BUCKLES ARE REVERSED. *TR
NHTSA ID
10285764
Incident
Sep 1, 2009
Seat belts
Filed Jun 12, 2009
REAR SEAT, LEFT AND CENTER SEAT BELT BUCKLE ARE INSTALLED INCORRECTLY (BACKWARDS). *TR
NHTSA ID
10273671
Incident
Jun 1, 2009
Seat belts
Filed Sep 17, 2008
TL*THE CONTACT OWNS A 2009 TOYOTA COROLLA. IMMEDIATELY AFTER PURCHASING THE VEHICLE, THE CONTACT NOTICED THAT THE HEADREST POSITIONS HER HEAD AT A DOWNWARD ANGLE, WHICH CAUSES NECK PAIN. THE DEALER ATTEMPTED TO ADJUST THE HEADREST, BUT WAS UNSUCCESSFUL. THE CONTACT WAS INFORMED THAT SHE COULD ACTUALLY TURN THE HEADREST BACKWARDS; HOWEVER, THIS WAS NOT RECOMMENDED. THE MANUFACTURER STATED THAT THE HEADRESTS WERE DESIGNED IN THAT MANNER. THE CONTACT DECIDED TO TURN THE HEADREST IN THE BACKWARD POSITION SO THAT SHE WOULD NOT BE IN PAIN WHILE DRIVING. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 1,080 AND FAILURE MILEAGE WAS 630.
NHTSA ID
10242661
Incident
May 31, 2008
Mileage
630 mi
Body & structureSeat belts
Filed Jul 29, 2008
1 injury reported
ATTACHED IS LETTER SUBMITTED TO TOYOTA 7/22/08 I RECENTLY PURCHASED A NEW 2009 TOYOTA COROLLA FROM WEST HERR TOYOTA, ORCHARD PARK, NEW YORK ON MAY 16, 2008. I IMMEDIATELY TOOK A ROAD TRIP FROM NY TO PA, APPROXIMATELY 6 HOURS OF DRIVING. I AM WRITING TO YOU TODAY TO REPORT MY DISSATISFACTION WITH THE FRONT HEADRESTS IN THE TOYOTA COROLLA. I AM AN EXERCISE PHYSIOLOGIST AND HAVE WORKED MANY YEARS IN THE INDUSTRIAL REHABILITATION FIELD. I HAVE A PREVIOUS NECK INJURY FROM YEARS OF DOING GYMNASTICS. THE CURRENT FRONT SEAT HEADRESTS ARE ANGLED AT 35% FORWARD FLEXION, WHICH MAY BE POSITIVE IN A CRASH TEST TO PREVENT NECK INJURIES, HOWEVER, IT IS NOT CONDUCIVE FOR COMFORTABLE DRIVING AND PROPER ERGONOMIC FOR SEATED POSITIONS. BY THE TIME I ARRIVED TO MY FINAL DESTINATION IN YORK, PA, MY ENTIRE RIGHT ARM WAS NUMB AND ACHING. I BROUGHT THIS SITUATION TO THE ATTENTION OF MY SALESMAN AT TOYOTA (BILL BITTERMAN) HE SUGGESTED THAT I CONTACT YOUR DEPARTMENT DIRECTLY. HE ALSO TRIED TO REPLACE THE HEADRESTS WITH AN OLDER COROLLA HEADREST, THEY DO NOT FIT INTO THE ANCHOR HOLES OF THE SEAT. SINCE THEN, I TOOK THE SMALLER BACK SEAT HEADREST AND MOVED IT FORWARD TO THE DRIVERS SEAT. IT IS MORE COMFORTABLE THAN THE PREVIOUS HEADREST, BUT IT IS LOOKS AWKWARD AND IS NOT SAFE. ALSO, I MOVED THE FRONT HEADREST TO THE BACK, IT IS TOO LARGE AND CAUSES VISIBILITY ISSUES. MY REQUEST OF YOU IS TO? #1. CONSIDER CHANGING YOUR DESIGN FOR THE HEADRESTS SO THEY DO NOT FORWARD FLEX AT SUCH A GREAT ANGLE TO AVOID MANY ADDITIONAL CUSTOMER COMPLAINTS IN THE FUTURE. #2. SEND TWO NEW FRONT HEADRESTS FOR THE FRONT SEATS (GRAY INTERIOR) THAT FIT APPROPRIATELY AND AT NO CHARGE TO ME. I AM AWARE OF HOW POWERFUL THE ?VOICE OF THE CUSTOMER? IS AND I HOPE THAT YOU TAKE THIS LETTER OF CONCERN SERIOUSLY. I TRULY DO LIKE ALL ASPECTS OF THIS CAR, EXCEPT THE FRONT TWO HEADRESTS. SHAWNA R. DOSSER, MS EXERCISE PHYSIOLOGIST & HEALTH EDUCATOR*TR
NHTSA ID
10236326
Incident
May 16, 2008
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own